Our Reviews


Average User Rating

4.82 / 5

Rating Breakdown

5.00
260
4.00
10
2.00
1
1.00
6

Sarah H.
May 14, 2020
1 week ago
After trying multiple mechanics in town, I finally found the right one! Go here first !

May 2, 2020
3 weeks ago
Positive: Professionalism, Quality Everyone at Import Car Doctors are very friendly and helpful. It is not a corporate business, they will not try to sell you something that you do not need. They are car guys and girl (Kelly). Also, they have technicians trained on older …More

Apr 16, 2020
1 month ago
Positive: Professionalism, Punctuality, Quality, Value Great experience with Import Car Doctors. They are top-notch. Very fair prices and quality work.

Prince O.
Mar 26, 2020
1 month ago
I would give ten stars if I could. These guys are absolutely the best car repair mechanics in Athens; you won't see a more apt name for mechanics that actually do the job well while giving high-level customer service. They helped diagnose the problem with milady's car (Land Rover LR3 2005), a long hidden issue with her rear brakes on the driver's side. Not only did they promptly replace and fix the brakes, they also drove me (twice!) to help me get to my destination while the car was being repaired, and also helped deliver the car to the owner. I am fortunate to have found them, and will always use their services for all my cars that they can work on. Affordable, friendly, and efficient with operations.

Mar 22, 2020
2 months ago
- Positive: Professionalism, Punctuality, Quality These folks, after much searching, are without a doubt the best shop in Athens. They are knowledgeable, friendly, and make it clear their priority is with their customers and the vehicles they have been trusted with. They have done various …More

Cathy B.
Mar 16, 2020
2 months ago
My car was making an odd noise and someone suggested Car Import Doctors. I'm so glad I went to see them. From the beginning their customer service was amazing. And when the mechanic couldn't hear the noise they didn't just send me away. They asked me to drive with the mechanic to point out the issue and from there it was an easy diagnosis. They treated me with courtesy and respect through the whole process. I'll definitely see them for any other issues my car has.

Mar 15, 2020
2 months ago
Positive: Professionalism, Quality Had a very good experience with Car Doctors. They did not try to up sale and inflate charges for repair. The one thing that stood out that I really appreciated was they called me after service and ask was everything good with my car and did …More

Mar 15, 2020
2 months ago
Positive: Professionalism, Punctuality, Quality These folks, after much searching, are without a doubt the best shop in Athens. They are knowledgeable, friendly, and make it clear their priority is with their customers and the vehicles they have been trusted with. They have done various …More

Mar 14, 2020
2 months ago
Positive: Professionalism, Punctuality, Quality These folks, after much searching, are without a doubt the best shop in Athens. They are knowledgeable, friendly, and make it clear their priority is with their customers and the vehicles they have been trusted with. They have done various jobs to my SUV, from an oil change all the way to a rear axle removal. They have been punctual and reasonably budget-minded with third party operations as well, between finding a machine shop for said rear axle repair and sourcing a transmission mount for my S.O.’s vehicle. Despite it marking up labor costs, Import Car Doctors’ lack of compromise in the work they do and the top-notch customer service and techs they provide make it a worthwhile investment from a trustworthy and effective service shop. Bring your business here.

Feb 28, 2020
2 months ago
Positive: Professionalism, Quality Had a very good experience with Car Doctors. They did not try to up sale and inflate charges for repair. The one thing that stood out that I really appreciated was they called me after service and ask was everything good with my car and did I have any problems with the work that was performed. That in my opinion gets them a 5🌟🌟🌟🌟🌟. Most repair shops don't do follow ups anymore, so since they took the time out to contact me, means that they care about the Service they provide to Consumers. Thanks Import Car Doctors. I will always keep you in mind for my Auto Service needs. 😁👍🏾🙋🏽‍♀️

Feb 17, 2020
3 months ago
The staff here is courteous and transparent. Their prices are fair and they provide good quality service. Thanks again //

Feb 15, 2020
3 months ago

Jan 30, 2020
3 months ago
This place is extremely efficient and thorough. I highly recommend it.

Jan 23, 2020
4 months ago
They were very knowledgeable about our 2012 Volvo XC 60 and truly cared about our satisfaction with their work. The Volvo dealership service department in Athens was a disappointment. I am glad we found Import Car Doctors.

Jan 15, 2020
4 months ago
The Import Car Doctors crew is as good as it gets! Never hesitate to get your car worked on by them. Great customer service and great quality work.

Jan 2, 2020
4 months ago
Good, quick, and knowledgeable

Dec 24, 2019
5 months ago
Great service and trustworthy group of people. They are very knowledgeable and I would definitely go back again!

Dec 16, 2019
5 months ago
Everyone is so friendly, I love this place! We have taken both our cars for different repairs and their work is exceptional! I recommend Import Car Doctors to anyone I can!

Dec 15, 2019
5 months ago
My 2016 Jetta stop taking gas on my way home on a Sunday. I called the dealership they wanted $250.00 up front just to diagnose the problem. I called the Import Car Doctors he towed my car and had it fixed in under a week. They have a great …More

Dec 5, 2019
5 months ago
My 2016 Jetta stop taking gas on my way home on a Sunday. I called the dealership they wanted $250.00 up front just to diagnose the problem. I called the Import Car Doctors he towed my car and had it fixed in under a week. They have a great team and the staff is awesome. The price was off a little but they fixed that too. Thanks Guys for the great work.

Nov 23, 2019
6 months ago
Very involved staff here, they are very proactive in trying to figure out what problem your car is having . They also checked up on my car later which was just above and beyond. To be honest I’ve never had an experience like this at a mechanic shop. I’d recommend this place to anyone near or around Athens

Nov 22, 2019
6 months ago

Nov 15, 2019
6 months ago
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Nov 15, 2019
6 months ago

Nov 15, 2019
6 months ago

Nov 15, 2019
6 months ago
I found this place by total chance (USAA's roadside assistance had them listed as a preferred repair shop in my area) and I'm so glad I did. My car was towed in on a Sunday, Kelly & Alex called me Monday morning, diagnosed the issue, …More

Nov 7, 2019
6 months ago
Great customer service

Dave Bryant
Nov 7, 2019
6 months ago
WARNING LIGHT ‘STOP - Reduced braking power’, 2006 MBz E320 CDI, 307,300 miles. This warning has been INTERMITTENT over the last couple of years, disabling the car for minutes to hours. It would go-away as unpredictable as it appeared. The MBz dealer determined that the brakes, ABS, engine & transmission needed to be replaced, $$,$$$. We took it to Import Car Doctors. Alex & Jason determined that the problem could be caused by old (moisture saturated) brake fluid and may b...

Nov 1, 2019
6 months ago
Great service, people. Couldn’t of asked for a better experience.

Oct 24, 2019
7 months ago
Not only are they honest and dependable, Import Car Doctors are always professional and timely with their work!

Oct 22, 2019
7 months ago
Good knowledgeable service at a fare price. I'll use Car Doctors for my 2013 Jaguar XK in the future.

Oct 18, 2019
7 months ago
I found this place by total chance (USAA's roadside assistance had them listed as a preferred repair shop in my area) and I'm so glad I did. My car was towed in on a Sunday, Kelly & Alex called me Monday morning, diagnosed the issue, ordered parts, completed the repair, and I was on the road again on Tuesday. Everyone was friendly, knowledgeable, and the repairs were fairly priced - I'll be back again for sure!

Oct 15, 2019
7 months ago

Sep 16, 2019
8 months ago
I needed a new alternator for my car and they were extremely professional. The turn around time was phenomenal and they had a really nice setup. I’ll definitely recommend this place to all my buddies. Great job y’all.

Sep 15, 2019
8 months ago
I have visited Jason, Kelly and the guys many times for a range of car troubles. As an out of state student that knows nothing about cars, it’s always very stressful when something goes wrong with my car. The staff at Import Car Doctors …More

Sep 15, 2019
8 months ago
Man I wish I lived in Athens Georgia just so I can have this place as my go to car mechanics! I’d give them 50+ stars if I could! Alex Jason and Kelly and the other staff went above and beyond to help me out in my time of need! …More

Sep 10, 2019
8 months ago
Man I wish I lived in Athens Georgia just so I can have this place as my go to car mechanics! I’d give them 50+ stars if I could! Alex Jason and Kelly and the other staff went above and beyond to help me out in my time of need! On Wednesday, I was traveling from Virginia to go to a best friends wedding in Georgia when all of a sudden my brakes went out. I was stressed beyond belief because I thought I wouldn’t be able get my car fixed in time. Even though they were extremely busy they worked with me to make sure that my car was fixed before Sunday when I travelled back to Virginia. What stood out even more was the fact that they treated me as a friend and not just a customer with money in my pocket. They even educated me on how to maintain the upkeep of my car and went into simple details on what exactly happened with my car. I am forever thankful for the compassion and kindness from this company. If you ever need maintenance done on your car this is the place you NEED to go to no question about it!!!

Aug 30, 2019
8 months ago

Aug 24, 2019
9 months ago
Really helpful and quick for a good price

Aug 22, 2019
9 months ago
I have visited Jason, Kelly and the guys many times for a range of car troubles. As an out of state student that knows nothing about cars, it’s always very stressful when something goes wrong with my car. The staff at Import Car Doctors always help me find a solution quickly and at a reasonable price. My last visit was for a dead battery. They fit me into their busy schedule and had everything fixed within a few hours. Thanks for your hard work!

Jul 27, 2019
9 months ago
Thank you so much for breathing life back to my car. I was initially worried with this town not having a Lexus dealership, but your team fixed my car in no time within reasonable price.

Jul 15, 2019
10 months ago
I love my little truck,I’ve actually had some mechanics from shops around town say they won’t work on it.these guys guys took it no problem , even brought up another issue which I was aware of and fixed that as well.they were nice, …More

Jul 3, 2019
10 months ago
I have a 1995 MB E320 Wagon and Import Doctor keeps it in amazing shape. They are on time, well-priced, and super nice people.

Jun 18, 2019
11 months ago
I love my little truck,I’ve actually had some mechanics from shops around town say they won’t work on it.these guys guys took it no problem , even brought up another issue which I was aware of and fixed that as well.they were nice, communicative , and even called back when they said they would.i appreciate what they did for me. Tim Root

May 15, 2019
1 year ago
So, I bought a used vehicle and it was having problems right off the bat, I went to a auto part store nearby and got it diagnosed, and they recommended me to import car doctors, I went that very same day and every since the first day I …More

May 15, 2019
1 year ago
The Import Car Doctors are amazing! Service is excellent and as quick as they can do it. My car is a SAAB, so it is no longer made which makes it difficult to get good service on it. I very greatly appreciate having an auto shop in Athens …More

May 15, 2019
1 year ago
Excellent shop. The staff is extremely transparent and fair. I took my 99 Nissan Maxima there when we had an issue with the power windows and Import Car Doctors had it ready to go in a day at a very reasonable price. A few weeks later the …More

May 10, 2019
1 year ago
Excellent shop. The staff is extremely transparent and fair. I took my 99 Nissan Maxima there when we had an issue with the power windows and Import Car Doctors had it ready to go in a day at a very reasonable price. A few weeks later the car had another issue and even though we ultimately had to take it to Nissan of Athens to deal with some proprietary tech in the car, Import Car Doctors worked hard to diagnose the issue and they were up front about the problem when we needed to take the car somewhere else. I will be taking my car here for any maintenance in the future and telling anyone I know to do so as well!

May 10, 2019
1 year ago
Most people say they will miss a city because of their hair dresser... mine is I'll miss my car shop. TIME AND TIME AGAIN Import Car Doctors has come through for me. Extremely patient with you when you're unsure of what's being said, always giving you reasonable rates/prices, always giving you the best service, not to mention very helpful in working with you to get the job done quickly and efficiently. You will not regret having Import Car Doctors service your vehicle. They will be missed by my Nissan!!!

May 7, 2019
1 year ago
Kept me informed during the process and the estimate was pretty dang close to spot on. Good folks to deal with: professional, polite, very pleasant. If I need work done again, this is where I am going.