Our Reviews
Rating Breakdown
5
704
4
22
3
2
2
4
1
10
I have been going to this shop for almost 2 decades. Great, family owned-operated business that provides honest service with fair pricing. I always know I'll receive a quality experience whenever
Everyone was very pleasant and courteous. They took the time to explain all of the work to me and provided me with a detailed hard copy. Prices were very good. It is a very clean and pleasant shop to wait in. I highly recommend!
My car needed a lot of work and they finished it quickly and throughly. The communication was great and so were the repair prices! Will definitely be back when needed.
Dupage Tire & Auto has done work on my car since I purchased it new in 2015, they have always done a great job and are always willing to work within your budget to find a way to get things done. Fantastic group to have working on your car.
The most trustworthy, knowledgeable, and experienced auto service shop I've ever been to. It's a tremendous relief to know that my car concerns are handled thoughtfully and professionally. I truly respect how they do business.
Replaced my rear drums on Chevy cobalt for a great price! Amiable and even texted me back 3 months later to see how i was doing! Truly a great company!
The guys at Du Page Tires are gems. I used to dread taking my car in for repairs. I always felt scammed or in over my head. But at Du Page Tires they take time to explain things to you. They give you options. They are kind and really seem to enjoy their work. They will treat you well.
We needed to have one of our windshield washer nozzles replaced since it got nocked off last winter. DuPage Tire & Auto got us a replacement part the next day, and installed it within minutes. That's what I like about Bob, fast, professional service.
I have used this shop for many years -- they tell it straight, do what they promise and provide reasonable prices. Purchased 4 all weather tires. Previous tires wore out at 32K miles (60K tires - new car) which I was unhappy with. I switched tire brands and had them align the wheels. .
If you haven’t been to Dupage Tire and Auto Center, what are you waiting,for? They provide every service imaginable for your vehicle. They are extremely trustworthy, and very reasonably priced. And their staff, from Bob the owner and everyone else are the best. Once you try them you will be hooked forever.
This would be my second time getting my vehicle serviced at this facility. I have had 4 tires installed, oil change and an electrical sensor installed on the tailgate.The staff was very knowledgeable, friendly, thorough and prices were fair. I was given a very high class explanation of the services being done on my vehicle and no surprises when it came to price. I definitely recommend this place and if I need services again, I will be giving them a call...
Our car needed some additional work. I was surprised at how much needed to be done. Bob, the owner of the shop, explained in detail why each item should be addressed if we planned to keep our car over 100,000 miles.I have used this shop for over 30 years and I have always found them to be courteous, fair in pricing, and willing to take the extra time to explain why a repair needed to be done. If there was an option of when the repairs needed to be done that was also explained.I am not very mechanical and I do not know everything about my car, but I know the owner and every mechanic in his shop. I respect all of them.
I should have written this review a long time ago because THESE GUYS ARE THE BEST! A friend recommended them to me last year and I’ve brought my car here at least a handful of times since. I’ve had everything from engine work to tires and they always do EXCELLENT work. They even follow up with you afterward to make sure everything is good with the repairs. They have saved me thousands of dollars by not having to go to the dealership. Honestly, they do a way better job than any dealership. I have recommended them to all of my friends. My friends that have used them have also said they do an excellent job. They are very honest, extremely reasonable and do great work (and never treat you like a dumb girl for not knowing about cars). I can’t recommend them enough. Thanks Bob & Kyle for always taking care of my German gem!!
So often we only take time to criticize, not to compliment. I am writing this review to tell you how much I appreciate your many years of service. I have had 4 different cars, and have never been disappointed!!! You and your team have always done a great job in repairs and at reasonable prices. I have a lot of confidence in bringing my car to you. The office part of your property is clean, bright, and everyone is friendly and helpful. It's a big deal for me being a woman who knows nothing about car repairs. Never have I felt intimidated!! I want to thank you for all you do!!Melissa Koester
Positive: Professionalism, Punctuality, Quality, Value
They have always serviced my three vehicles great. Going above what I would expect.
Services: Exhaust, General repairs & maintenance
They offer honest, quality work at a fair price. I highly recommend them to my friends and colleagues. Wonderful people to do business with. Even though I no longer work a mile from their service center, I still will make the 11 mile drive to have my car serviced by Bob and his team. They are top-notch!
Services: Engine repair, Tires, A/c installation & repair, General repairs & maintenance
Positive: Professionalism, Punctuality, Quality, Value
Been going to DuPage Auto for years and we never cease to be amazed. Great customer service, positive attitude, reasonable prices and most of all integrity. Relocating and wish we could take them with us! Highly recommend.
Services: Check engine light diagnostic, Tires, Oil change, General repairs & maintenance
Fantastic. Wouldn't take my truck anywhere else!!!
Services: Oil change, Electrical repair
Positive: Professionalism, Punctuality, Quality, Value
Service: Oil change
Positive: Value
NEW
Positive: Professionalism, Quality, Value
Service: TiresPositive: Professionalism, Punctuality, Quality, Value
Services: Tires, Oil change, BrakesPositive: Professionalism, Punctuality, Quality, Value
Service: Oil changePositive: Professionalism, Quality
Service: General repairs & maintenancePositive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Value
Service: Oil changePositive: Quality
Positive: Professionalism, Punctuality, Quality, ValueAs always, fast and reliable service. Always friendly, always done right.Service: General repairs & maintenance
Positive: Professionalism, Punctuality, Quality, ValueQuality work, affordable pricing. Had a Bearing replaced on the wife's car. Fast service.Service: Brakes
Positive: Professionalism, Punctuality, Quality, ValueI have been going to this shop for almost 2 decades. Great, family owned-operated business that provides honest service with fair pricing. I always know I'll receive a quality experience wheneverServices: Wheel alignment, Steering & suspension repair
They stood behind the warranty of a control arm installed previously and did not charge for the labor!! If you're loyal to them, they are loyal to you.
Bob and Kyle are trustworthy and honest and I wouldn’t go anywhere else for tires and service! They explain your options and do the work right the first time!
Been taking my personal and work/fleet vehicles here for a number of years. Always a pleasant experience. Family friendly environment with mechanics I trust to not give me a run around. They’ll take care of you and not take advantage of you.
Always VERY professional, there work is always "First Class" that's why they are the ONLY people that I trust my car to! When they say it's going to be $xxx.xx amount, their extremely close 99% time & it's just about always ready when they tell me it will be. That’s why I just love this place!!
Have brought every car I have owned here. They are super trust worthy and are very reasonably priced. They do great work and it's a great feeling knowing my car is in good hands when it is here.
Wonderful wonderful wonders customer service. Honest family owned business, the owner and his son where extremely accommodating when I came in with a flat and they were overbooked they still managed to fit me in and take care of my car.I live in North Aurora and this is the only place I trust to take care of my first car.-Thank you guys 😊
Great service and super friendly staff. I will admit I know nothing about cars and got a new one recently. One of the techs took the time to explain how my new dash notifications worked and how to tell when I needed just an oil change, a tire rotation, or both. I never have a hard time getting an appt even with my work schedule.
Bob and the entire DuPage Tire & Auto Center staff are some of the most genuine and trustworthy people I've had the pleasure of dealing with. I go to them for all my automobile related work. It's really difficult finding someone you can trust to work on your cars. If you're afraid your mechanic/auto shop will upsell, lie or defraud you, don't hesitate to bring your cars to Bob at Dupage Tire & Auto Center. I recommend them wholeheartedly and rest assured that they will only recommend work that your vehicle actually needs, and they'll provide quality parts and labor.
No one likes to take time from their busy lives to sit for tires or auto repair, but DuPage makes it comfortable and easy. The waiting room is clean. The staff is friendly and knowledgeable. And if you don't feel like sitting anymore, you can take their dog Thor for a walk. Good prices made the experience as painless as it can be.
We've brought our cars to DuPage Tire and Auto for all our service for nearly 20 years. This is a family business, run with great professionalism. We rely on them all our routine maintenance: oil change, brakes, antifreeze, plugs, tires, air-conditioning, everything. When our car has a drivability problem, to state it very simply, they diagnose the issue correctly and fix it. I looked it up in our records--we took our 1996 Camry exclusively to DuPage Tire and Auto from the day we bought in in 2003 until it was totaled in an accident in 2017 with almost 170,000 miles. Our 2007 Sienna is still going strong with 140,000 miles. When I'm in the waiting room, I see first-hand how the folks here treat everyone who comes in with courtesy and respect. Never pushy. Just outstanding service from truly wonderful people.
This tire repair shop is by far the best place I’ve ever been too. 5/5 star rating! I had a problem with my tire & turns out it was my wheel bearing. Not only did Bob take care of my tire, he coordinated with towing it to his location & gave me a fair price on my repair (along with repairing & fixing the underlay of my bumper!) constant updates & fixed it all within one day! Post repair, also contacted me to see if everything was okay! Working in hospitality it’s rare to see people go above and beyond! Safe to say, i will be returning here for all my future auto problems!
Wonderful service, very professional staff and they always check vehicle for overall safety.
Also, they always have the latest equipment for everything. Been satisfied customer for about 30 years.
Every experience is nothing short of professional, passionate and commitment to the detail and quality of work. Have been coming to Bob Shanahan and his team for many years and will continue to do so.
Wonderful service, very professional staff and they always check vehicle for overall safety.
Also, they always have the latest equipment for everything. Been satisfied customer for about 30 years.
Positive: Professionalism, Punctuality, Quality, Value
Was having braking issues on our Rav 4. Making a strange noise with braking. Dropped it off with Bob and after giving me an estimate and explanation did the service work well. We were satisfied to get it back the same day. Everything was ok.
Positive: Professionalism, Punctuality, Quality, Value
DuPage Tire & Auto are friendly and very accommodating. I would recommend them to anyone.
Positive: Professionalism, Punctuality, Quality, Value
They have always serviced my three vehicles great. Going above what I would expect.
Steve Flanagan
Jun 17, 2020
3 years ago
3 years ago
Beverly Patton
Jun 17, 2020
3 years ago
3 years ago
Kay Vandivier
Jun 17, 2020
3 years ago
3 years ago
Carl Kavalle
Jun 17, 2020
3 years ago
3 years ago
From entering the building and meeting the front desk to repair on your car, the service from everyone is friendly, honest and what you want in a auto service center. They are very trustworthy and know their trade.
Will NOT go anywhere else for my car needs ! Thank you so much Dupage Tire & Auto!
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality
I was very pleased with the service I received. My visit was an emergency and I was very happy with how Bob was able to help me in a speedy and friendly manner.
The guys are just great. I never feel like they are taking advantage of me. Also satisfied with the service they provide.