Our Reviews

Average User Rating

4.79 / 5

Rating Breakdown

434

CENTRAL BODY

May 28, 2024
1 month ago

Being Honest and Transparent are nice characteristics to have. Not seeing that here.

Tammi Slavin

Apr 15, 2024
3 months ago

Thanks for making this easy!

Eddie Amir

Jun 7, 2023
1 year ago

Scammers, do not honor services and charge credit card without consent and refused to give a refund. Also limited the services after taking over from the original company. We as a 25 year old business do not endorse this or any bolt-on technology services.

Nathan Kreider

Jan 9, 2023
1 year ago

Used Them For Over 2 Years and Canceled My subscriptions they Keep trying to charge My Credit Card and won't Cancel I Talked to a Gentleman for over an Hour and they still don't keep charging the say no contract but they sure won't let you cancel.

Nathan Kreider

Jan 9, 2023
1 year ago

Nathan Kreider

Jan 9, 2023
1 year ago

International Transmission Repair

Dec 16, 2022
1 year ago

Keeps clicking on my ad

Leos Service

Dec 3, 2022
1 year ago

They called me I thought I'll give them a try, they said we need your credit card # I said shouldn't need it for free trial insisted only way. I against my better judgement gave it to them, call ended with someone will to set up and explain the system, that never happened. 1 month latter started watching for charges on my card, yup never got service but sure got charged twice. Tried calling, person on phone said couldn't stop charges or end account and couldn't find my account, asked to be connected to someone who could they said could not, asked for a call from them, nothing. Called again same thing, called credit card they refunded me no dispute, I just got charged again, Do Not Trust This Company i/e My Shop Manager aka Bolt On. If I could Give Negative Stars I Would

Carly L.

Oct 31, 2022
1 year ago

I worked for MyShopManager. I thought it was an amazing young company. I was proven wrong. They let employees go without warning or justification. I was read all my accolades, how much money I made for this company, how much of an asset I was. This was followed by "we're laying you off" They did this with about 80% off staff. Staff that has built this company up to the success they have. They have terrible management of the Customer Success department. They are not equipped to do their job and in return place blame of employees below them. Would not work for this company.

El Chino

Oct 4, 2022
1 year ago

Had them for over 2years. this company don't communicate with clients if there's any changes or any adjustments that would be made . So this is for you to be surprised when it happens. Other than this they always calling to upsell but dont call to let you know about your account. Not happy and wont reccomend to any of my guy that owned shops.

El Chino

Oct 4, 2022
1 year ago

Joe Necerato

Oct 1, 2022
1 year ago

Was a subscriber for almost 2 years. Not impressed. Awesome customer service for about the first 4 months. Their automated text messaging is good, worth max $200 a month. To get the most out of what they offer you need to do direct mail (lots extra $$$) not worth the almost 350 a month for automated reports and automated text messaging. They lock in the return phone number so there's a very painful disconnect. Be aware. Their sales people are very trained to deaf ear, change the subject, and over come objections when dealing with real issues that come up after using their system for a long time. Not a pleasant experience for me and my two locations. Really gave it a go. Most reviews are in that honeymoon period of the first 4 months when they really pour on the customer service.

The Repair Shop

Oct 1, 2022
1 year ago

Alexander Rivera

Sep 4, 2022
1 year ago

We have been with My Shop Manager for some years now. The automatic text features, marketing suggestions, and consistency in program, (like any other it’s quirky from time to time) however they work on big fixes, and improvements to the system to make sure issues get escalated and taken care. I have a dedicated account manager who I talk to once a month, and we go over goals, revenue, etc. they care about your business, and not just your subscription fee.

Renee Delgado

Aug 31, 2022
1 year ago

Shaun Hussman

Aug 3, 2022
1 year ago

Amanda from MyShop Manager has changed my life and offered me the freedom to work anywhere .

Zack King

Jul 18, 2022
2 years ago

THE WORST with Customer Service. I tried calling them and inquiry about pricing, lady was rude and said its a sales call, need to be transferred. Isnt paying attention to the things I am asking. Makes me repeat myself 4 times about what number. Your better off with Mitchell or Kukui!