Our Reviews


Average User Rating

4.49 / 5

Rating Breakdown

5
59
4
3
3
1
2
3
1
6

Oct 31, 2020
3 weeks ago
OK, so the location is a bit out-of-the-way, and doesn't have polished amenities. But more importantly for a car repair outfit, Josh is friendly, eager to help and explain anything that's needed, anything that's being done. He'll go over a …More

Oct 15, 2020
1 month ago
Critical: Quality I had used Bengal for maybe 10 years for my 2001 BMW M3, but I WILL NEVER let them near my car again. I suspect their mechanics have turned over and the new ones are not nearly as knowledgeable or careful as the one (Richard?) prior who …More

Oct 12, 2020
1 month ago
Not so fair!

Oct 7, 2020
1 month ago
Positive: Professionalism, Punctuality, Quality, Value My second time to work with Josh at Bengal. Once again the service was efficient, fair and everything was explained along the way. Plus, they picked up and dropped off the car for me! Excellent service at a fair price.

Sep 22, 2020
2 months ago
Critical: Punctuality While I took my Acura to “Marshall Motors” for everything for about 10 yrs & spent thousands , the service & professionalism was always the best . …More

Jul 30, 2020
3 months ago
Positive: Professionalism, Punctuality, Quality, Value Attentive and detailed oriented. Have used them for many years. They always go the extra mile. Nice people and that's so important, right?

Jul 27, 2020
3 months ago
Positive: Professionalism

Jul 24, 2020
4 months ago
Positive: Professionalism, Punctuality, Quality, Value Very knowledgeable and friendly staff. All needed repairs are explained in detail with cost. Repairs are done in a timely manner. They are very trustworthy and I would recommend them to all of my friends and colleagues.

Jul 7, 2020
4 months ago
Positive: Professionalism, Punctuality, Quality, Value Bengal Automotive is an absolute great shop! They have excellent service, great people, helpful tips, overall great place! Saved my car once and no one else could figure out but they did, made my car happy and running beautifully! This is …More

Jun 8, 2020
5 months ago
Positive: Professionalism, Punctuality, Quality, Value I am pleased that Bengal has the expertise to repair a car from the last century and at very reasonable rates. They correctly diagnosed and repaired a problem that was misdiagnosed at the dealership and saved me thousands. From that …More

May 27, 2020
5 months ago
Positive: Professionalism, Punctuality, Quality Josh and his team at Bengal have consistently provided great service on my 2010 BMW 528i for several years now. After feeling the pain of expensive repairs and maintenance of a BMW, I finally found Bengal! Josh always tells it to me …More

Apr 26, 2020
6 months ago
Positive: Professionalism, Punctuality, Quality, Value

Apr 23, 2020
7 months ago
- Positive: Professionalism, Punctuality, Quality, Value Bengal Automotive saves the day! After checking various Dallas dealerships for scheduling options and cost, I recently decided to have Bengal Automotive perform some major work on my BMW. …More

Apr 17, 2020
7 months ago
Positive: Professionalism, Punctuality, Quality, Value Bengal Automotive saves the day! After checking various Dallas dealerships for scheduling options and cost, I recently decided to have Bengal Automotive perform some major work on my BMW. …More

Apr 2, 2020
7 months ago
Positive: Professionalism, Punctuality, Quality, Value Bengal Automotive saves the day! After checking various Dallas dealerships for scheduling options and cost, I recently decided to have Bengal Automotive perform some major work on my BMW. Josh …More

Mar 13, 2020
8 months ago
Positive: Professionalism, Punctuality, Quality, Value These guys are the best. Josh and his team have responded to every need I have ever had. They are very affordable, professional, punctual, and communicate throughout the whole process. I couldn’t be happier with my service from this group …More

Mar 13, 2020
8 months ago
Positive: Professionalism, Quality, Value I am pleased that Bengal has the expertise to repair a car from the last century and at very reasonable rates. They correctly diagnosed and repaired a problem that was misdiagnosed at the dealership and saved me thousands. From that …More

Mar 4, 2020
8 months ago
Positive: Professionalism, Punctuality, Quality, Value These guys are the best. Josh and his team have responded to every need I have ever had. They are very affordable, professional, punctual, and communicate throughout the whole process. I couldn’t be happier with my service from this group and would recommend to anyone I know dealing with an automotive issue or even just needing an oil change or checkup.

Feb 25, 2020
8 months ago
Positive: Professionalism, Value Josh & his team do a great job! Top notch service at a fair price.

Feb 21, 2020
9 months ago
Positive: Professionalism, Quality, Value I am pleased that Bengal has the expertise to repair a car from the last century and at very reasonable rates. They correctly diagnosed and repaired a problem that was misdiagnosed at the dealership and saved me thousands. From that second opinion I will never go anywhere else. My wife's 1999S Mercedes can hardly wait for the next visit.

Feb 7, 2020
9 months ago
never had a bad experience

Jan 13, 2020
10 months ago
Josh and the gang help take good care of my now-ancient BMW. I miss the old location on Bengal St., but they include rides to and from the shop, a great added value. Four stars only because scheduling and duration of work could be better -- …More

Jan 1, 2020
10 months ago
Josh and the gang help take good care of my now-ancient BMW. I miss the old location on Bengal St., but they include rides to and from the shop, a great added value. Four stars only because scheduling and duration of work could be better -- "today" sometimes means very late in the evening to them -- but five stars for diagnosis, explanation of work, and execution. Great alternative to dealer service departments, who are always up-selling and pushing unnecessary work, and have no respect for folks like me, who like to do some maintenance and repairs themselves.

Dec 25, 2019
10 months ago
Great customer service and convenience.

Sep 8, 2019
1 year ago
They were extremely competent and answered all of my questions. I will be back for all of my service needs.

Jul 8, 2019
1 year ago
It’s difficult to find a vintage European mechanic in Dallas, but Bengal serves that purpose in an expert manner. Extremely friendly & knowledgeable, they will give you the best advice possible. Repairs are done with expertise & timely performed.

Mar 8, 2019
1 year ago
I am super satisfied with the service I received at Bengal auto service. The integrity and reliable factor was key for me. My vehicle is running excellent as I travel across the highways. I highly recommend Josh and his team of auto professionals!

Dec 8, 2018
1 year ago

Dec 8, 2018
1 year ago

Dec 8, 2018
1 year ago
Tech's are good here

Dec 8, 2018
1 year ago
All work, including upgrades and maintenance was performed expertly and quickly. Very friendly folks there.

Dec 8, 2017
2 years ago

Dec 8, 2017
2 years ago
good relation money service

Dec 8, 2017
2 years ago
If your looking for an honest repair shop for your vehicle look no further. Quality work at reasonable prices with excellent customer service!

Dec 8, 2017
2 years ago
I have been using Bengal Automotive as my primary automotive repair shop for the last year or so now, and i must admit this is the BEST experience with automotive repair shop I have ever had. Honest professional and helpful are the three words that come to mind when I think of the experiences I had. I have taken both my Mini Cooper and WRX to this shop and have had excellent mechanical advice every time. I highly recommend this shop to anyone looking to get away from the mind numbing experience with dealerships and shade tree mechanics! A Lyft home and back is also a huge benefit!

Apr 13, 2017
3 years ago
One good thing I'll say is that the customer service is great. Josh at the front desk was very friendly and called to follow up with me after I got my car back. They also sent a Lyft out to pick me up free of charge. …More

Apr 13, 2017
3 years ago
I have been using Bengal Automotive as my primary automotive repair shop for the last year or so now, and i must admit this is the BEST experience with automotive repair shop I have ever had. Honest professional and helpful are the three …More

Dec 8, 2016
3 years ago

Dec 8, 2016
3 years ago
- One good thing I'll say is that the customer service is great. Josh at the front desk was very friendly and called to follow up with me after I got my car back. They also sent a Lyft out to pick me up free of charge. Unfortunately, the repairs were done very poorly. $600 later and my brakes were no better than they were coming in, and when they replaced the drive belt, they broke the tensioner. They also kept my car for 4 days, so all in all, it was a huge waste of time and money for me. When I got the car back to Los Angeles, I took it to my regular mechanic, who fixed the brakes in one afternoon for half the price. He advised me not to go back to Bengal when I'm in Dallas, so I'm just passing that on to potential new customers. Finding an honest mechanic is tough, but this place is no better than the usual rip-off.

Dec 8, 2016
3 years ago
Been going to Thom Marshall's shop for over 20 years, and they have never had to fix anything twice. They've done a great job on our Nissan, Mazda, Honda, and now Subaru cars. His shop does a great job for me of telling me what has to be done now and what I need to keep an eye on.

Maurice H.
Jan 18, 1970
50 years ago
I just called this guy to asked if he did ASM emission inspections and he went way out of his way to tell me how to get my car inspected with non-issue. Great guys over there.