Our Reviews
Rating Breakdown
5
803
4
78
3
9
2
14
1
22
10.13.2023 -- a quick update.AJ is now my advisor - poor Curtis, I probably drove that poor lad to distraction with my Tiburon - and he has taken FANTASTIC care of me, and, latest vehicle, a 2015 Dodge Dart GT 6-speed at 90k miles.I couldn't be happier with the work Parkway has performed on this little car to bring it back to life -- AJ worked some kind of wizardry and saved me a metric tonne of money on the catalytic converter.Also, again, AJ proves how cool Parkway is -- he really worked with my schedule and budget to stagger the repairs so I could afford them and not be forced into the Ramen Diet.You can't go wrong with Parkway -- Dustin, the owner, has a FANTASTIC crew.After getting burned by the Chenal Firestone, turned away from Donnie's for "too old and we work on European" (despite listing Hyundai on their website), I took my GF's suggestion to try Parkway. I sent them an email through their website asking if they worked on my year/make/model and quicker than lightening they replied to give them a call "yes we do!".Curtis took excellent care of me and Parkway has earned a customer for life. I have no doubts about the quality of the work and God luv'em, they road tested the heck out of my car trying to get a drivability concern to repeat (which, of course, it didn't but that's just like calling Tech Support and your PC doesn't do what it was doing to make you call).Their office is clean and really quite quaint, and, their staff are extremely personable and friendly. I especially like the shuttle service (the driver's a hoot and very friendly), and, when my repair was going on for a time, they offered the free use a rental.No complaints and nothing but praise for Parkway. Look forward to continuing our relationship.
I am once again pleased with the service Parkway Automotive provides. The staff members are very pleasant and professional. I trust them with my vehicle, and I trust their knowledge. Parkway Automotive, you've done it again!! Thank you!
Very friendly and professional staff.
Had an emergency drop off and they were super professional and helpful with everything I need
Great repair shop! Parkway Automotive provides a completely different experience than going to a dealer and other independents. Their crew is awesome! They are transparent, knowledgeable, and courteous. I really appreciated the thorough explanation of work done, charges, and the shuttle service. Highly recommend.They were the only reputable shop in town I found who would install an aftermarket cold air intake and throttle body spacer on my truck. They performed the work efficiently and returned my vehicle to me without a single greasy fingerprint. The technician, Brian, even wiped down my engine compartment! This place cares for their customers and the quality of service they provide. I confidently trust them to repair/upgrade/maintain the right way, the first time!
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All around great experience. I had to have my truck towed here when the starter went out. And the way I was taken care of was top-notch. AJ was super easy to work with and communicative. They actually got my truck in earlier than expected so I was able to get it back in a matter of 2 days.
Wouldn't take my car anywhere else, they've fixed things the dealership wasn't able to find and give you a detailed vehicle health report and even a ride if you need one. They also have nice dependable cars for sale too!
Superior customer service. Excellent work. Explains everything in a way you can understand. Never once felt taken advantage of.
Very helpful
Very friendly and helpful people . 💕
Nice service
So knowledgeable and friendly. Highly recommend.
Courteous service, extremely friendly staff, and trustworthy insights on what needed to be repaired. Prices are fair. They provide complimentary shuttle to drop you whenever you need to go.
If I would’ve known what amazing customer service focused driven shop this was I would’ve come years ago!Since I work from home they picked up my car and once it was done they offered to pick me up but since they are so close I walked. Gotta get those steps in!Thank you Parkway and Curtis for making quality maintenance quick and easy.Stop by and tell them Erikka sent you and ask for my discount ♥️Also if you aren’t following me on IG what is your problem @ejdubb ♥️
This company knowingly sold me a bmw with a bad transmission
I have been going to see AJ and the guys for over a year now- I had so much maintenance to do on my car and was very overwhelmed. AJ worked with me and broke everything down - prioritized my cars immediate needs and we went down the list to fix everything over a six month period. They also provided me with transportation while my car was in the shop. I am so thankful for AJ and the team because my car feels brand new again. I have recommended them to several people and will always recommend them to my friends or anyone with car needs.Services: General repairs & maintenance, Auto engine diagnostic, Tires, Electrical repair, Brake service & repair, Electrical, Air & cabin filter replacement, Oil change, Vehicle Inspection, Transmission repair, Brakes
Good service
Fantastic service! Highly rated professional company
We signed up for the lifetime oil change program and have been very happy with services so far! They are so helpful in explaining what needs to be fixed without pushing services. Very personable and appreciate Dave driving me back and forth to work with their shuttle service. All the staff were so kind and helpful.
Very friendly and great service! Just a little pricey!Services: Tires, Air & cabin filter replacement
Services: Steering & suspension repair, ExhaustPositive: Professionalism, Punctuality, Quality, Value
Services: Battery, Tires, Oil changePositive: Professionalism, Quality, Value
Positive: ProfessionalismThey do a very thorough inspection on your vehicle first, after that Service Adviser which I had AJ has a print out of things that need replaced and repaired. AJ and I went over the list of repairs and I decided what I wanted repaired. No pressure to used there shop because it's a little pricey but you get what you pay for. Overall I had a great experience with Parkway Automotive I'll be using them again in the future.Services: Wheel alignment, Steering & suspension repair, Brake service & repair, Oil change, Brakes
Positive: Professionalism, Punctuality, Quality, ValueGreat staff and honest , transparent and knowledgeable in all transactions. I recommend Parkway Automotive to my friends and family.They go beyond and above for their customers.Sincerely, Debbie BondsServices: Oil change, Electrical repair, General repairs & maintenance
Positive: Professionalism, Punctuality, QualityI have been with Parkway Automotive from day one, and with Mike Davidson as a professional mechanic before then. Courtesy and respect are the heart of all who work at Parkway.Ask as many questions as desired and the guys take time to explainWe now have over 510,000 miles on “the” SilveradoServices: Tires, Electrical, Oil change
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