Our Reviews


Average User Rating

4.55 / 5

Rating Breakdown

5.00
719
4.00
67
3.00
8
2.00
11
1.00
16

Natalie C.
May 14, 2020
1 week ago
(This is a review started in 2019, but I'd thought I'd posted. This is our experience of great customer service.) Car trouble - oh no! - that check engine light. While operating fine, we saw this as a sign to get it checked out. Called around to see if we could get it checked out and the first garage was unable to help because they were down to one mechanic. They recommended Parkway - we called and they could see us that day. When we went in, was greeted right away. Offered coffee and water in a comfortable waiting area. After sharing why we were in the area, we were offered info about the town to conplement our expected adventures I won't say what they personally did for us to ensure our day was a good one - but they went beyond good customer service to diagnose the problem and help us enjoy our fun day out. LR area folks have a little gem of an auto shop with expert guides, an enjoyable southern style, and professional mannerism.

Kamika Williams
Apr 30, 2020
3 weeks ago

Janie Rash
Apr 30, 2020
3 weeks ago

Apr 17, 2020
1 month ago
Great service! I would highly recommend. The prices are great too.

Apr 17, 2020
1 month ago
- The reviews I'd read didn't convey the couteous and professional interaction between those folks at Parkway Automotive and myself. Top notch communication throughout the entire job, a/c issue, and at a reasonable price. …More

Mar 19, 2020
2 months ago
Great service and wonderful people!

Mar 18, 2020
2 months ago
Patrick is always friendly and helpful. He does what he says he will do.

Amanda & Mike Saar
Mar 13, 2020
2 months ago

Tim & Gina Orellano
Mar 13, 2020
2 months ago

Stan Chapman
Mar 13, 2020
2 months ago

Charles & Jo Mcdougall
Mar 13, 2020
2 months ago

Mar 11, 2020
2 months ago
Parkway Automotive had the best customer service I have ever experienced!

Lori Huckaby
Mar 9, 2020
2 months ago

Shirley Bruce
Mar 6, 2020
2 months ago

Joe Cowan
Mar 6, 2020
2 months ago

Eleanor Turner
Mar 6, 2020
2 months ago

James A Russenberger
Mar 6, 2020
2 months ago

Mar 5, 2020
2 months ago
Because they go beyond what would be expected. Always fair and reasonable and so helpful. Love, love, love these guys...

Tom Mckeller
Mar 5, 2020
2 months ago

Jeff Griffin
Mar 5, 2020
2 months ago

Lewis May
Mar 5, 2020
2 months ago

Susan & Bob Whisnant
Mar 5, 2020
2 months ago

Shirley Hickman
Mar 5, 2020
2 months ago

William Dabbs
Mar 5, 2020
2 months ago

Feb 29, 2020
2 months ago
- Positive: Professionalism, Quality, Value Although I had an unexpected delay in getting my car back they made sure I was taken care of. They do an excellent job. I appreciate that they have transportation to bring you back and forth. They goout of their way to make sure you are very satisfied

Feb 19, 2020
3 months ago
Positive: Professionalism, Quality, Value Although I had an unexpected delay in getting my car back they made sure I was taken care of. They do an excellent job. I appreciate that they have transportation to bring you back and forth. They goout of their way to make sure you are very satisfied

Feb 16, 2020
3 months ago
This place is one of the most friendly mechanics i have ever been to. I called on a Tuesday and they set up an appointment for the next morning. I dropped the car off at night. Patrick called me at about 10am the next morning and said …More

Feb 10, 2020
3 months ago
This place is one of the most friendly mechanics i have ever been to. I called on a Tuesday and they set up an appointment for the next morning. I dropped the car off at night. Patrick called me at about 10am the next morning and said he’d get my car in that afternoon and call me then. The problem took a bit longer to diagnose than they thought, so he asked if he could keep the car overnight. He called me the next morning and said they figured out one of the wire connectors was damaged. The diagnosis, the wiring fix and a detailed inspection was about $500. I thought that was very reasonable given the amount of time that I had already spent trying to diagnose the problem. When I inevitably need some work on my car, I will be going back to Parkway!

Feb 9, 2020
3 months ago
Couldn’t be happier dealing with the guys at Parkway. Curtis is the man.

Jan 28, 2020
3 months ago
The best service you'll find in Little Rock. They treat you like friends and family.

Charles Smith
Dec 20, 2019
5 months ago

Tom Callaway
Dec 20, 2019
5 months ago

Lloyd Allen
Dec 20, 2019
5 months ago

Debbie Bonds
Dec 20, 2019
5 months ago

Larry Griffo
Dec 20, 2019
5 months ago

Joe Cowan
Dec 20, 2019
5 months ago