Our Reviews

Where i do my dialysis for me.

Awesome staff and awesome service!

Fast service and very pleased with the results

If you need work on your car this is the place to take it. We were traveling and had a breakdown so I called AAA and had the car towed to the only AAA-approved shop in Little Rock. We got there early Friday afternoon -- on Christmas weekend -- and they had us back on the road that same day.Our contact was AJ (like apple juice) and he went way beyond what I expected. He worked hard getting the parts we needed and coordinating the repair. The bill was reasonable and the service was outstanding. Highly recommended.

I've had bad experiences with other mechanics in the past - go in to get one thing fixed and leave with five more expenisve problems.There are two things I like about Parkway Automotive:1- They take a proactive approach to vehicle maintenance. When you brining your vehicle in they look at what maintenance should be done in relation to the mileage on your car. They are not pushy salesmen and are not trying to drain your savings. They communicate what needs to be done but do not make you feel rediculous for saying not right now.2- The people who work here have worked here for a while and enjoy what they do! I do not come to Parkway very often but have been using them for almost a decade now. I know most of them on a first name basis and they know me! They are genuine, trustworthy people!

10.13.2023 -- a quick update.AJ is now my advisor - poor Curtis, I probably drove that poor lad to distraction with my Tiburon - and he has taken FANTASTIC care of me, and, latest vehicle, a 2015 Dodge Dart GT 6-speed at 90k miles.I couldn't be happier with the work Parkway has performed on this little car to bring it back to life -- AJ worked some kind of wizardry and saved me a metric tonne of money on the catalytic converter.Also, again, AJ proves how cool Parkway is -- he really worked with my schedule and budget to stagger the repairs so I could afford them and not be forced into the Ramen Diet.You can't go wrong with Parkway -- Dustin, the owner, has a FANTASTIC crew.After getting burned by the Chenal Firestone, turned away from Donnie's for "too old and we work on European" (despite listing Hyundai on their website), I took my GF's suggestion to try Parkway. I sent them an email through their website asking if they worked on my year/make/model and quicker than lightening they replied to give them a call "yes we do!".Curtis took excellent care of me and Parkway has earned a customer for life. I have no doubts about the quality of the work and God luv'em, they road tested the heck out of my car trying to get a drivability concern to repeat (which, of course, it didn't but that's just like calling Tech Support and your PC doesn't do what it was doing to make you call).Their office is clean and really quite quaint, and, their staff are extremely personable and friendly. I especially like the shuttle service (the driver's a hoot and very friendly), and, when my repair was going on for a time, they offered the free use a rental.No complaints and nothing but praise for Parkway. Look forward to continuing our relationship.

I am once again pleased with the service Parkway Automotive provides. The staff members are very pleasant and professional. I trust them with my vehicle, and I trust their knowledge. Parkway Automotive, you've done it again!! Thank you!

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Very friendly and professional staff.

Had an emergency drop off and they were super professional and helpful with everything I need

All around great experience. I had to have my truck towed here when the starter went out. And the way I was taken care of was top-notch. AJ was super easy to work with and communicative. They actually got my truck in earlier than expected so I was able to get it back in a matter of 2 days.

Great repair shop! Parkway Automotive provides a completely different experience than going to a dealer and other independents. Their crew is awesome! They are transparent, knowledgeable, and courteous. I really appreciated the thorough explanation of work done, charges, and the shuttle service. Highly recommend.They were the only reputable shop in town I found who would install an aftermarket cold air intake and throttle body spacer on my truck. They performed the work efficiently and returned my vehicle to me without a single greasy fingerprint. The technician, Brian, even wiped down my engine compartment! This place cares for their customers and the quality of service they provide. I confidently trust them to repair/upgrade/maintain the right way, the first time!

Wouldn't take my car anywhere else, they've fixed things the dealership wasn't able to find and give you a detailed vehicle health report and even a ride if you need one. They also have nice dependable cars for sale too!

Superior customer service. Excellent work. Explains everything in a way you can understand. Never once felt taken advantage of.

Very helpful

Very friendly and helpful people . 💕

Nice service

So knowledgeable and friendly. Highly recommend.

Good service

Fantastic service! Highly rated professional company

This company knowingly sold me a bmw with a bad transmission

AJ was awesome! He answered all of my questions and was very easy to work with. Thank you

We signed up for the lifetime oil change program and have been very happy with services so far! They are so helpful in explaining what needs to be fixed without pushing services. Very personable and appreciate Dave driving me back and forth to work with their shuttle service. All the staff were so kind and helpful.

I have been going to see AJ and the guys for over a year now- I had so much maintenance to do on my car and was very overwhelmed. AJ worked with me and broke everything down - prioritized my cars immediate needs and we went down the list to fix everything over a six month period. They also provided me with transportation while my car was in the shop. I am so thankful for AJ and the team because my car feels brand new again. I have recommended them to several people and will always recommend them to my friends or anyone with car needs.Services: General repairs & maintenance, Auto engine diagnostic, Tires, Electrical repair, Brake service & repair, Electrical, Air & cabin filter replacement, Oil change, Vehicle Inspection, Transmission repair, Brakes

Very friendly and great service! Just a little pricey!Services: Tires, Air & cabin filter replacement

Services: Steering & suspension repair, ExhaustPositive: Professionalism, Punctuality, Quality, Value

Services: Battery, Tires, Oil changePositive: Professionalism, Quality, Value

Positive: ProfessionalismThey do a very thorough inspection on your vehicle first, after that Service Adviser which I had AJ has a print out of things that need replaced and repaired. AJ and I went over the list of repairs and I decided what I wanted repaired. No pressure to used there shop because it's a little pricey but you get what you pay for. Overall I had a great experience with Parkway Automotive I'll be using them again in the future.Services: Wheel alignment, Steering & suspension repair, Brake service & repair, Oil change, Brakes

Positive: Professionalism, Punctuality, Quality, ValueGreat staff and honest , transparent and knowledgeable in all transactions. I recommend Parkway Automotive to my friends and family.They go beyond and above for their customers.Sincerely, Debbie BondsServices: Oil change, Electrical repair, General repairs & maintenance

Positive: Professionalism, Punctuality, QualityI have been with Parkway Automotive from day one, and with Mike Davidson as a professional mechanic before then. Courtesy and respect are the heart of all who work at Parkway.Ask as many questions as desired and the guys take time to explainWe now have over 510,000 miles on “the” SilveradoServices: Tires, Electrical, Oil change

Simply The Best