Our Reviews

Average User Rating

4.46 / 5

Rating Breakdown

812

CHRIS F.

Jan 23, 2018
6 years ago

I've been an auto repair client of Pat Sweeney for over 20 years, and am VERY pleased that he has joined the team at Parkway Auto. I just had my 1990 F150 repaired, and we also take my wife's MDX to Parkway. Pat's personal blend of extensive knowledge and outstanding character are rare in today's business climate. A.J., Curtis and the rest of the staff are an excellent team, who seem to enjoy working together. All in all, Parkway Automotive is a truly professional organization.

Mirha K.

Jan 23, 2018
6 years ago

Mirha said this facility provides the best service experience he's ever had.

BILL A.

Jan 22, 2018
6 years ago

Got right in, clear understanding of services to be rendered, and completed on time as promised. Professional to deal with in a friendly atmosphere.

VANCE W.

Jan 21, 2018
6 years ago

Our service followed an accident, so stress was high to begin with. The Service Advisor was patient and kept us consistently updated (which really helped ease the stress). They worked great with the adjuster and got our vehicle back in service in a few days rather than weeks (estimated by other shops). Their itemized invoice was also very easy to understand. We just got it back, but I don't anticipate any issues with the repair or operation. This was my first experience with them, but doubt it will be my last. I do recommend them. -vw

MICHELLE R.

Jan 20, 2018
6 years ago

A very friendly place.

ANDREA R.

Jan 18, 2018
6 years ago

Very impressed, great staff and service

Howard A.

Jan 18, 2018
6 years ago

Howard said the business did pretty good, but the vehicle was not repaired.

Sam W.

Jan 18, 2018
6 years ago

Sam said the staff was really friendly but twice, the parts were ordered and they came in wrong. For this reason, things did not go smoothly and it was a little frustrating.

JENNICE R.

Jan 15, 2018
6 years ago

Wonderful customer service team, always made to feel important and treated with respect!

WELCH A.

Jan 13, 2018
6 years ago

I am so appreciative of the customer service I received from Patrick at Parkway Automotive. I feel that it was genuine care, and I felt totally confident in everything I was told. In addition, they were able to take my car on the spur of the moment when I broke down, and it was ready in a very timely manner. Thanks Parkway!

NANCY A. R.

Jan 13, 2018
6 years ago

Inspection was very thorough. They really addressed my concerns.

Linda V.

Jan 13, 2018
6 years ago

Linda said Patrick was helpful and gave her several options for the service which she appreciated.

VENKATASATYA P.

Jan 12, 2018
6 years ago

I am getting service since more than two years all the times am leaving the car in the morning around 8.30-9.30 AM and I will get the car back by 5-6PM. I did not under stand the process of schedule in advance if we are getting the car back by 5-6PM in the evening why do I need to leave my car early in the morning? I felt the charges I am paying here are bit expensive comapritively

James R.

Jan 12, 2018
6 years ago

James said the business provided excellent service.

ALLAN and DEBORAH B.

Jan 11, 2018
6 years ago

The service at Parkway is always great. All personnel are genuinely friendly and very helpful.

Sixto R.

Jan 10, 2018
6 years ago

Sixto said staff provided excellent service to his vehicle at this business. He stated he felt it was in very good hands.

MARGIE W.

Jan 4, 2018
6 years ago

Patrick, AJ and Chester were amazing, they making getting your car serviced a real pleasure. Got my car in and out fast; I know I can trust the job done, even when it is just an oil change.

Evan M.

Jan 3, 2018
6 years ago

Evan said he appreciates the business's customer service. They keep him updated on price. Overall, he has nothing bad to say about the staff.

TIM and GINA O.

Dec 30, 2017
6 years ago

I really appreciate AJ contact ACDLECO to replace the battery that had just hit the 48 month warranty. He goes the extra mile for his customers. Thank you

Joe B.

Dec 30, 2017
6 years ago

Joe said the staff is honest and reliable.

Austin B.

Dec 30, 2017
6 years ago

Austin said he appreciated the convenient location of this business.

Jack L.

Dec 29, 2017
6 years ago

Jack said Mike and the other employees were honest. The mechanics did great work, and the prices were reasonable.

Bobby And Brenda P.

Dec 29, 2017
6 years ago

Brenda said she was referred to this business 7 years ago, and she has been a customer ever since. The employees are very professional, explicit in what they recommend for her vehicle, and are the nicest people.

Pat R.

Dec 19, 2017
6 years ago

Pat said she recommends the business for service.

Steve B.

Dec 19, 2017
6 years ago

Steve said the staff was up front and honest about the service. They got him in quickly and they fixed his vehicle.

Terry E.

Dec 18, 2017
6 years ago

Terry said the facility got the work on his vehicle done. However, their staff take things apart without putting them back into place.

SUZI AND PETER P.

Dec 13, 2017
6 years ago

The staff at Parkway Auto are ALWAYS courteous, extremely knowledgeable, and good at explaining what needs to be done to my car to keep it running it's best! I have a 2005 Explorer with 190,000 miles that I plan to keep for many more years. I bought the Lifetime Oil Change package when I moved to Little Rock two years ago...so glad I did. At each service, we discuss what other items need to be addressed, but no one ever tries to push me into spending more than I had budgeted. Chester is awesome!!! Having someone take the clients to and from work while their cars are being serviced is a wonderful bonus!

AMANDA and MIKE S.

Dec 13, 2017
6 years ago

AJ and the rest of the wonderful people at Parkway take good care of our aging Ford Econoline van-my husband's wheelchair van. We couldn't operate normally without them. Whether it is replacing a starter, an alternator or working on the air conditioning,they do really good and consistent work. Amanda Saar

LANNA D.

Dec 12, 2017
6 years ago

The customer service was outstanding! We were from out of state and conducted most of the discussions over the phone. The staff was very patient and understanding about our situation and showed true concern to get the problems fixed! They were great about keeping us in the loop as well as giving us information about the problem and offering other types of recommendations! I wish these guys were in MS because I would take all my work vehicles and my personal vehicle to them!

HERB S.

Dec 9, 2017
6 years ago

They really do an outstanding job with your vehicle. If you are not happy about something, they go out of their way to might it right! All the staff is very friendly including the owner Mr. Mike Davidson. Again, they really go out of their way to ensure that your vehicle is properly cared for and running smoothly.