Our Reviews

Average User Rating

4.46 / 5

Rating Breakdown

812

Robert V.

Feb 3, 2016
8 years ago

Robert said he would recommend this business for service.

GREG B.

Feb 1, 2016
8 years ago

Always thorough. Give you options. Great work.

ALLAN and DEBORAH B.

Jan 28, 2016
8 years ago

All of the people at Parkway are great to work with, and I really respect and appreciate the service I get there.

GLORIA and FREMAN G.

Jan 27, 2016
8 years ago

We have used at least a dozen different auto repair places in the area over the years and this is by far the best we have in LR. This is an impressive customer service focused business, and I have been more than satisfied with their diagnostic expertise. Not the cheapest, but the best.

JOE B.

Jan 21, 2016
8 years ago

I am very satisfied with the service department when it comes to my company vehicles. The service adviser, owner and mechanics know my service vehicles have to be serviced and diagnosed of any potential problems asap so I can get it back on the road. Everyone helps to make that happen. I haven't had to take either of my service vehicles back for the same problem. When those guys fix it it stays fixed. Wouldn't use anyone else. Thanks Parkway automotive. To everyone.

BILL A.

Jan 21, 2016
8 years ago

Done on time and right.

VIVIAN S.

Jan 21, 2016
8 years ago

my oil leaked on to the ground. The techcain did push my car to back and fix the oil but the day my check engine light came on. I toook my vehicle back and A.J. said that they checke dit and everyhitng is ok but i am a little concerned

Hayden T.

Jan 21, 2016
8 years ago

Hayden said this business has great customer service.

Allie G.

Jan 21, 2016
8 years ago

Allie said this business was very accommodating. The service was great and she is appreciative.

Christopher F.

Jan 20, 2016
8 years ago

Christopher said this business provided great customer service and they did a good job.

Bea S.

Jan 19, 2016
8 years ago

Bea said this was the first time she had to take care of the vehicle by herself. She had been to many other places and they scared her to death by telling her all of the work that she needed to have done. This facility was nice, polite, and the person she worked with explained everything to her so that she could understand. He did not rush her. He told her what was important to get done now and what could wait. He was very trustworthy and she left feeling very comfortable. She has told everyone about this facility and she will always bring her vehicle there now.

MARY W.

Jan 18, 2016
8 years ago

It was time to service my car but I couldn't leave my mother alone (medical reasons) and didn't want to pay $25/hour for someone to be in the house while I was away. I was amazed that Parkway would pick up my car, service it and deliver it back to me. I really appreciated that - it's a level of customer service that builds loyalty. Thank you!

Annette B.

Jan 18, 2016
8 years ago

Annette said the business was nice and helpful but they had her vehicle a few days longer than expected. She dropped her vehicle off on Tuesday and was told it would be finished Thursday. They called her on Thursday and informed her that her vehicle would be finished on Monday. They then told her the vehicle would be finished Tuesday because there was more work than expected to complete.

TINKER G.

Jan 17, 2016
8 years ago

Courtesy, Direct, & a pleasure to do business with-5 star business

Martha H.

Jan 16, 2016
8 years ago

Martha said she is very pleased with the service she received from this business.

DAVID W.

Jan 16, 2016
8 years ago

Ccccc

LADONNA H.

Jan 15, 2016
8 years ago

Always excellent and professional. Very supportive in helping me make the most cost effective decisions to keep my old car in top shape.

KEITH and NATASHA J.

Jan 14, 2016
8 years ago

I dropped off my car at 7:30am and saw it taken back. I mentioned that it was not in the budget to do any work, but asked AJ for my check engine light code to be looked at. I called after lunch and talked to someone else and he told me the code description. I did not receive a call from AJ until 4:15pm. You do good work, I just expect to receive calls with updates on my car periodically through the day if I drop it off, and not have to call myself and wonder if things are done until after 4pm.

Etoria S.

Jan 14, 2016
8 years ago

Etoria said this business did everything he asked of them to do.

LARRY S.

Jan 10, 2016
8 years ago

Thorough-going and clear communication.

JACKIE R.

Jan 8, 2016
8 years ago

Thoroughly enjoyed working with AJ! He took good care of our car and it as reasonably priced for the repairs!

LINDA P.

Jan 6, 2016
8 years ago

Honesty, transportation back home, the car having a full examation to see what is needed.

TIM AND BETHONY P.

Jan 2, 2016
8 years ago

In 2012, I signed up for the lifetime oil change for my car, and then in 2013 for my SUV. We love it! First, the always friedly my staff at Parkway make it easy to do business there. It's not always good news, but they explain what is going on and fix your vehicle at a fair price. Second, we love the security of getting through vehicle inspections each visit. Our cars both have 80-90k+ miles and it's good to have the peace of mind knowing they are ok.

KATHY S.

Dec 27, 2015
8 years ago

AJ, David, and Curtis have been great, as have been the drivers. Question: my new tires shook and alignment was way off when I drove on the highway the next day. What do I need to do to make this better? Is it the bargain tires? Or were they not balanced and aligned properly? Kindly advise. Thank you!

Carol R.

Dec 25, 2015
8 years ago

Carol said the business was great, very friendly and accommodating.

Dave W.

Dec 24, 2015
8 years ago

Dave said their prices are reasonable. He has been going there for 25 years.

CONOR D.

Dec 20, 2015
8 years ago

I was going to drive up from Baton Rouge to buy a car in Little Rock, and I wanted to have it inspected before making the trip. Parkway was very easy to work with and responded quickly to my questions. The report was thorough and they took the time to discuss it with me over the phone. When I arrived to pick up the car, there were no surprises. Very satisfied.

Shirley M.

Dec 18, 2015
8 years ago

Shirley said she was satisfied with the service provided by this business. They fixed her vehicle with no more problems.

Venkatasatya P.

Dec 18, 2015
8 years ago

Venkatasatya said this business did not communicate with him or notify him when his vehicle was done. He had to go in to see if his vehicle was done.

Jerald And Teri T.

Dec 18, 2015
8 years ago

Jerald said this business got the vehicle in and out by doing the repairs that were needed.