Our Reviews

Average User Rating

4.46 / 5

Rating Breakdown

812

CALVIN and DIANE W.

Dec 16, 2015
8 years ago

Reps are very personable.

Tom B.

Dec 14, 2015
8 years ago

Tom said this business stayed in contact and kept him informed regarding the status of his vehicle.

WILLIAM D.

Dec 11, 2015
8 years ago

Dependable . They keep records of my car notify me for service and make appointments.

SHERI I.

Dec 11, 2015
8 years ago

The entire staff made me feel like they appreciated my buiness. Everything was explained and performed to my satisfaction. Excellent customer service

Dana B.

Dec 11, 2015
8 years ago

Dana said the business went the extra mile to make sure she was taken care of. The staff was super helpful even though she did not have service. She would absolutely recommend them for service.

KAREN M.

Dec 10, 2015
8 years ago

I love having Curtis as my advisor because he takes the time to explain to me not only what needs to be done to my car but why. And I don't feel he oversells me. I love having a company that I trust to take care of me and my car. They consistently go over and above to make sure my needs are met. Keep up the good work!

ANGELA J.

Dec 6, 2015
8 years ago

The service and professionalism was beyond exceptional!! I am very appreciative of the service I recieved. I am definitely referring people!! Thanks!!

KATHY K.

Dec 6, 2015
8 years ago

Friendly smiles, knowledgeable, easy. Keep me on track with upcoming servicing and bug me about it. This is like going to the dentist.

DARLIENE AND DWAIN H.

Dec 1, 2015
8 years ago

I appreciate the fact that Parkway Automotive treats customers in a way that lets them know their business truly is appreciated and they are not just another sale. They take the time to explain things in a way you can understand and outline the costs and consequences to help you make an informed decision.

Eleanor M.

Nov 27, 2015
8 years ago

Eleanor said the business is pretty good and takes care of her really well. She trusts them.

Jill H.

Nov 27, 2015
8 years ago

Jill said she had no complaints about the business. After her service there, she heard a noise from the engine and took her vehicle back the next day. Mike was kind enough to fix the issue for free.

Mary A.

Nov 25, 2015
8 years ago

Mary said her vehicle was having a problem, so she took it to the business and they gave her a ride home because it was pouring rain. When they were done, they picked her up.

GREG B.

Nov 20, 2015
8 years ago

Had bumpers from Amazon. Parkway did what no one else wanted to and installed bumpers, and way cheaper!

Jim S.

Nov 20, 2015
8 years ago

Jim said this business did a good job and he enjoyed doing business with them.

VIVIAN G.

Nov 13, 2015
8 years ago

I was very concerned about the battery in my car. My car was very slow to start which is not normal. I called and asked if I could drop by to have my battery check and/or replaced. I did not believe that the battery would start on Friday when I needed to get to work. The battery was checked quickly and needed to be replaced. That was taken care of in a rather short period of time and I was on my way. I had a bit of a rebate left on my old battery so the cost was less than it could have been. Thanks for your help with my problem on what was a busy day for your shop. Your long time customer, Vivian

BRETT and TAMMY S.

Nov 12, 2015
8 years ago

I enjoy being able to schedule my services online, and once the service date and time is approved, I get an email informing me of my choice of day and time. Kim does a great job of staying on top of this. Thank you.

BRETT and TAMMY S.

Nov 11, 2015
8 years ago

Our vehicles have been serviced here for over 15 years and the service has always met or exceeded my expectation. I never pay for any service without it being discussed first and I appreciate that level of service.

RUBY S.

Nov 10, 2015
8 years ago

Excellent Service

Dave Fisher

Apr 19, 2015
9 years ago

They explain all issues thoroughly and offer several possible solutions. They research many options before discussing your vehicle with you. First class customer service.

Dusty Edwards

Apr 19, 2015
9 years ago

They have taken care of service on my Toyota 4 Runner and Toyota Prius and other auto's for several years. They call and explain repairs needed and the cost's to have the work done. I have been very pleased with the work and the courtesy extended me. They take me to my home or job when I drop my vehicle off and pick me up when my vehicle is ready.

Mark Hamby

Apr 19, 2015
9 years ago

There is not a better place in Little Rock to get your vehicle serviced! The staff is incredible, friendly, and knowledgeable. I can always get a ride to work if I need it. And I really like their VIP plan. It pays for itself very quickly.

Gale R

Apr 19, 2015
9 years ago

I don't write many reviews but I could not pass on this one. These guys are awesome. I have been taking my car there for a couple years. On my last visit, I took my Honda (with fairly high mileage) in for a coolant leak. They informed me of a technical bulletin released by Honda which described my issue. As it turned out Honda was responsible for all repairs/expenses. This saved me a tremendous amount of money. Had they not told me this, I would not have known about it as it was not an actual recall. That's how you do business.

Kathlyn P.

Aug 27, 2014
9 years ago

Fine Experience! Low pressure sales! David was exceptional & the rest of the team were very friendly! Yelp's mobile app offered a free oil change to try them out, about a $35 value. We opted for the 111 point inspection with 4 page report & tire rotation with our free oil change. Minus the free oil change value I paid $51 for it all. David went over the report with me and explained it with out even hinting at pushy! I hate pushy, high pressure sales! Especially in auto repair, this was not something I experienced here and that was MUCH appreciated ~

Kathlyn P.

Aug 27, 2014
9 years ago

Austin F.

May 16, 2014
9 years ago

Wow, these guys are great. I moved to little rock not long ago and was casually looking for a place to have my car serviced that I could trust. Unfortunately I had to find a shop sooner than I planned as my front wheel bearing decided to give up on me! I pulled into a couple shops to get an estimate or even a definite diagnosis and all I got was a "You'll have to wait a couple hours, we don't do appointments." Over and over. I was having a terrible experience, as I have to have things somewhat scheduled with my job, and I finally got a diagnosis from a shop downtown and they came up with all sorts of things wrong with my car that I hadn't asked them about and actually was fine. I finally found parkway, set up an appointment, and dropped my car off. They drove me home in the shuttle, diagnosed my car, gave me a proper quote and fixed me up. The service was professional, friendly, and the best I've ever seen in an automotive shop. I feel safe leaving my car with this crew, and I'll be returning soon for a service!

Austin F.

May 16, 2014
9 years ago

Brandon Ellis

Apr 19, 2014
10 years ago

Great service and very professional sales associates.

Dixie Rogers

Apr 19, 2014
10 years ago

I've been going to parkway for many years. The guys at parkway are very good at what they do, and aways honest. I know my car will be well taken care of with them.

Goten

Apr 19, 2014
10 years ago

great Shop one of the best if not the best in arkansas, I have 2 aftermarket cars, and they had no problems at all working on them at Parkway, they even did some aftermarket work for me, they think outside of the box which is awesome, i send all my friends and family to parkway. AAAAA ++++++ shop.

Ellen Monroe

Apr 19, 2014
10 years ago

The folks at Parkway always treat me with great respect when I bring in my vehicles, as a women this is high on my list of must-haves. When my daughter's car wouldn't start and she called Parkway, Kim asked if my daughter was in a safe place! What peace of mind did that bring to me! Thank you Parkway!