Our Reviews
Rating Breakdown
5
940
4
87
3
9
2
14
1
22
Patrick is my service advisor, and I have been taking my vehicles to him for over 29 years. You will not find a more experienced or knowledgeable individual and organization to help you maintain your car properly. I have a 1990 Ford F-150, that I have had for 27 years, and my wife's MDX is an '05 model, and it has over 209,000 miles on it. I know all of the advisors there (A. J. and Curtis), and all of them are capable and superb professionals. If you are tired of taking your car someplace you don't trust, then call Parkway Automotive.Services: Tires, Electrical repair, Auto engine diagnostic, Air conditioning, Transmission repair, Oil change, Air & cabin filter replacement, Battery, Steering & suspension repair, Brake service & repair, Electrical, Wheel alignment, Transmission, General repairs & maintenance, Exhaust
Positive: Professionalism, Punctuality, Quality, ValueIt is rare to walk into a business for the first time and see four people seated at desks who all make you feel so welcome, so comfortable, and as if you have known them forever. Parkway Automotive gave me all that when I walked into the door for a general maintenance for my car. My technician explained to me their services, the pricing, and made it all easily understandable to me. They provided shuttle service to and from my house with drivers equally as kind and pleasant to be around. Upon completion of the maintenance check, which was the most complete car diagnostic service I have ever seen, they gave me a comprehensive review of what they found, along with the meaning and pricing for each. My car is six years old and I hope to drive it for as long as I can, so Curtis, who was working with me, helped me separate the suggested items into categories from the most important down to those merely suggested so that it made more sense for my budget. We now have an easily affordable “maintenance plan” to get all of it done! I was fortunate enough to met Mike, the owner, who built this incredible business, and told him how impressed I am with not only the business operations, but all the incredible people working with him. His personal story is so compelling I have asked to take my son there to see what hard work, good ethics, and genuine kindness bring to the table of life. It was a very positive experience!Services: Oil change, Air & cabin filter replacement, Wheel alignment, General repairs & maintenance
Services: Steering & suspension repair, Brake service & repair, Brakes, Wheel alignment, Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, A/C installation & repair, Oil change, Air conditioning, TiresPositive: Professionalism, Quality
Positive: Professionalism, QualityAre more than 15 years I'm going there.The bigger quality is trust. Small or big jobs the common thing is the trust, from diagnosis to suggestions.Services: Tires, Steering & suspension repair, General repairs & maintenance, Oil change, Wheel alignment
Positive: Professionalism, Punctuality, Quality, ValueGreat staff and honest , transparent and knowledgeable in all transactions. I recommend Parkway Automotive to my friends and family.They go beyond and above for their customers.Sincerely, Debbie BondsServices: Oil change, Electrical repair, General repairs & maintenance
Positive: Professionalism, QualityParkway is a gem in WLR! Every time I take my Audi there, I am confident they’ll fix what’s wrong and do it with honesty and integrity. They are pretty busy - but honestly, that’s because they are so darn awesome! Shout out to Curtis and AJ, they’re great!Services: General repairs & maintenance, Oil change, Wheel alignment, Steering & suspension repair
Positive: Professionalism, Punctuality, Quality, ValueWorked Directly with AJ at Parkway this past week (8.12.2021) and he was absolutely fantastic! Communicated every step of the way, went above and beyond, and genuinely seemed like he cared about the well-being of my family and myself when it came to the safety of my vehicle. My car unexpectedly wouldnt start, they came and jumped it, took it to the shop, did a complete diagnostic test, oil change, replaced the battery, and even took it to the local dealership to have my lug nuts replaced on my wheels (they needed a key, since they had locks, was never provided a key since the day I bought it). Let's be honest here, nobody has time for a lug nut key for basic tires (probably would have lost it anyway) and it was a major inconvenience I was putting off to have that fixed as well. Not to mention all of this was done within 24 hours, no notice to them, full shop, and came in about $300 less than expected! 100/10 reccomend and will be going to them for all my car needs!! Thank you AJ and Parkway!Services: Brake service & repair, Oil change, Brakes, General repairs & maintenance, Auto engine diagnostic, Air & cabin filter replacement, Battery
After having repairs done at another local dealership with unresolved issues. I was referred to Parkway Automotives.The service has been exemplary and every employee with whom I’ve come in contact with has exceptional! I will highly recommend Parkway Automotives, as a matter of fact I’ve already done so.Services: General repairs & maintenance, Air & cabin filter replacement, Wheel alignment, Battery
Positive: ProfessionalismThey do a very thorough inspection on your vehicle first, after that Service Adviser which I had AJ has a print out of things that need replaced and repaired. AJ and I went over the list of repairs and I decided what I wanted repaired. No pressure to used there shop because it's a little pricey but you get what you pay for. Overall I had a great experience with Parkway Automotive I'll be using them again in the future.Services: Brake service & repair, Steering & suspension repair, Oil change, Brakes, Wheel alignment
Patrick is my service advisor, and I have been taking my vehicles to him for over 29 years. You will not find a more experienced or knowledgeable individual and organization to help you maintain your car properly. I have a 1990 Ford F-150, that I have had for 27 years, and my wife's MDX is an '05 model, and it has over 209,000 miles on it. I know all of the advisors there (A. J. and Curtis), and all of them are capable and superb professionals. If you are tired of taking your car someplace you don't trust, then call Parkway Automotive.Services: Brake service & repair, Transmission repair, Electrical, Steering & suspension repair, Air conditioning, Oil change, Transmission, Tires, Exhaust, Electrical repair, General repairs & maintenance, Auto engine diagnostic, Air & cabin filter replacement, Wheel alignment, Battery
Positive: Professionalism, Punctuality, Quality, ValueIt is rare to walk into a business for the first time and see four people seated at desks who all make you feel so welcome, so comfortable, and as if you have known them forever. Parkway Automotive gave me all that when I walked into the door for a general maintenance for my car. My technician explained to me their services, the pricing, and made it all easily understandable to me. They provided shuttle service to and from my house with drivers equally as kind and pleasant to be around. Upon completion of the maintenance check, which was the most complete car diagnostic service I have ever seen, they gave me a comprehensive review of what they found, along with the meaning and pricing for each. My car is six years old and I hope to drive it for as long as I can, so Curtis, who was working with me, helped me separate the suggested items into categories from the most important down to those merely suggested so that it made more sense for my budget. We now have an easily affordable “maintenance plan” to get all of it done! I was fortunate enough to met Mike, the owner, who built this incredible business, and told him how impressed I am with not only the business operations, but all the incredible people working with him. His personal story is so compelling I have asked to take my son there to see what hard work, good ethics, and genuine kindness bring to the table of life. It was a very positive experience!Services: Oil change, General repairs & maintenance, Air & cabin filter replacement, Wheel alignment
Positive: Professionalism, Punctuality, Quality, ValueThis review is long overdue but my family has been doing business with Parkway Automotive for over twenty years. You should know that anyone you meet from the sales, service, and support teams are very professional and courteous. You will find out that they care about you and are tenacious about the safety and long term drivability of your vehicle. If your looking for the cheapest fix then you probably don't want to go here. However, if your like me, and want to take care of your vehicle so that you can run it as long as possible this is the place to go. Their approach to your vehicle is to inspect and review with you the critical needs, regular maintenance, and additional services to help your vehicle perform better. We have never felt pressured by the sales or service teams to repair something that was not critical to the vehicle. In fact, Curtis, AJ, or Patrick will work with you to develop a plan for servicing regular maintenance items that works with your budget and timing. Mike and his staff have also worked to help those in need and that made a lasting impression on me about where their heart's are. They offer shuttle service locally if you need to drop your car off. They offer electronic payment and means for your to pick up your car or drop it off after hours. In twenty years you are bound to have service work where the parts fail after the fact. Mike and his team provide generous labor warranties and honor the parts warranty on their work. I have seen this a few times and every time Parkway has met or exceeded my expectations. The dollars I have spent there have been well spent and serviced us well. Thank you for setting and maintaining a standard in the industry to earn trust.Services: Oil change, Air & cabin filter replacement, Wheel alignment, Electrical, Battery, Brake service & repair, Transmission, Tires, Auto engine diagnostic, General repairs & maintenance, Brakes, Air conditioning
Positive: Professionalism, Punctuality, Quality, ValueThis review is long overdue but my family has been doing business with Parkway Automotive for over twenty years. You should know that anyone you meet from the sales, service, and support teams are very professional and courteous. You will find out that they care about you and are tenacious about the safety and long term drivability of your vehicle. If your looking for the cheapest fix then you probably don't want to go here. However, if your like me, and want to take care of your vehicle so that you can run it as long as possible this is the place to go. Their approach to your vehicle is to inspect and review with you the critical needs, regular maintenance, and additional services to help your vehicle perform better. We have never felt pressured by the sales or service teams to repair something that was not critical to the vehicle. In fact, Curtis, AJ, or Patrick will work with you to develop a plan for servicing regular maintenance items that works with your budget and timing. Mike and his staff have also worked to help those in need and that made a lasting impression on me about where their heart's are. They offer shuttle service locally if you need to drop your car off. They offer electronic payment and means for your to pick up your car or drop it off after hours. In twenty years you are bound to have service work where the parts fail after the fact. Mike and his team provide generous labor warranties and honor the parts warranty on their work. I have seen this a few times and every time Parkway has met or exceeded my expectations. The dollars I have spent there have been well spent and serviced us well. Thank you for setting and maintaining a standard in the industry to earn trust.Services: Battery, Air conditioning, Oil change, Brakes, Transmission, Auto engine diagnostic, General repairs & maintenance, Tires, Air & cabin filter replacement, Electrical, Wheel alignment, Brake service & repair
We signed up for the lifetime oil change program and have been very happy with services so far! They are so helpful in explaining what needs to be fixed without pushing services. Very personable and appreciate Dave driving me back and forth to work with their shuttle service. All the staff were so kind and helpful.Services: Oil change, General repairs & maintenance, Wheel alignment
Services: Brake service & repair, Air conditioning, A/C installation & repair, Tires, Auto engine diagnostic, General repairs & maintenance, Oil change, Air & cabin filter replacement, Brakes, Wheel alignment, Steering & suspension repairPositive: Professionalism, Quality
Positive: Professionalism, QualityAre more than 15 years I'm going there.The bigger quality is trust. Small or big jobs the common thing is the trust, from diagnosis to suggestions.Services: Wheel alignment, Tires, Oil change, General repairs & maintenance, Steering & suspension repair
Positive: Professionalism, Punctuality, Quality, ValueGreat staff and honest , transparent and knowledgeable in all transactions. I recommend Parkway Automotive to my friends and family.They go beyond and above for their customers.Sincerely, Debbie BondsServices: General repairs & maintenance, Oil change, Electrical repair
Positive: Professionalism, Punctuality, Quality, ValueWorked Directly with AJ at Parkway this past week (8.12.2021) and he was absolutely fantastic! Communicated every step of the way, went above and beyond, and genuinely seemed like he cared about the well-being of my family and myself when it came to the safety of my vehicle. My car unexpectedly wouldnt start, they came and jumped it, took it to the shop, did a complete diagnostic test, oil change, replaced the battery, and even took it to the local dealership to have my lug nuts replaced on my wheels (they needed a key, since they had locks, was never provided a key since the day I bought it). Let's be honest here, nobody has time for a lug nut key for basic tires (probably would have lost it anyway) and it was a major inconvenience I was putting off to have that fixed as well. Not to mention all of this was done within 24 hours, no notice to them, full shop, and came in about $300 less than expected! 100/10 reccomend and will be going to them for all my car needs!! Thank you AJ and Parkway!Services: Oil change, Brakes, General repairs & maintenance, Auto engine diagnostic, Battery, Brake service & repair, Air & cabin filter replacement
Positive: ProfessionalismThey do a very thorough inspection on your vehicle first, after that Service Adviser which I had AJ has a print out of things that need replaced and repaired. AJ and I went over the list of repairs and I decided what I wanted repaired. No pressure to used there shop because it's a little pricey but you get what you pay for. Overall I had a great experience with Parkway Automotive I'll be using them again in the future.Services: Oil change, Brakes, Steering & suspension repair, Brake service & repair, Wheel alignment
Patrick is my service advisor, and I have been taking my vehicles to him for over 29 years. You will not find a more experienced or knowledgeable individual and organization to help you maintain your car properly. I have a 1990 Ford F-150, that I have had for 27 years, and my wife's MDX is an '05 model, and it has over 209,000 miles on it. I know all of the advisors there (A. J. and Curtis), and all of them are capable and superb professionals. If you are tired of taking your car someplace you don't trust, then call Parkway Automotive.Services: Oil change, Transmission repair, Air conditioning, Electrical repair, Tires, Exhaust, General repairs & maintenance, Auto engine diagnostic, Transmission, Electrical, Battery, Steering & suspension repair, Brake service & repair, Wheel alignment, Air & cabin filter replacement
Positive: Professionalism, Punctuality, Quality, ValueThis review is long overdue but my family has been doing business with Parkway Automotive for over twenty years. You should know that anyone you meet from the sales, service, and support teams are very professional and courteous. You will find out that they care about you and are tenacious about the safety and long term drivability of your vehicle. If your looking for the cheapest fix then you probably don't want to go here. However, if your like me, and want to take care of your vehicle so that you can run it as long as possible this is the place to go. Their approach to your vehicle is to inspect and review with you the critical needs, regular maintenance, and additional services to help your vehicle perform better. We have never felt pressured by the sales or service teams to repair something that was not critical to the vehicle. In fact, Curtis, AJ, or Patrick will work with you to develop a plan for servicing regular maintenance items that works with your budget and timing. Mike and his staff have also worked to help those in need and that made a lasting impression on me about where their heart's are. They offer shuttle service locally if you need to drop your car off. They offer electronic payment and means for your to pick up your car or drop it off after hours. In twenty years you are bound to have service work where the parts fail after the fact. Mike and his team provide generous labor warranties and honor the parts warranty on their work. I have seen this a few times and every time Parkway has met or exceeded my expectations. The dollars I have spent there have been well spent and serviced us well. Thank you for setting and maintaining a standard in the industry to earn trust.Services: Air & cabin filter replacement, Brake service & repair, Battery, Wheel alignment, Electrical, Transmission, Auto engine diagnostic, General repairs & maintenance, Tires, Brakes, Air conditioning, Oil change
Services: Brake service & repair, Brakes, General repairs & maintenance, A/C installation & repair, Tires, Wheel alignment, Air conditioning, Air & cabin filter replacement, Auto engine diagnostic, Steering & suspension repair, Oil changePositive: Professionalism, Quality
After having repairs done at another local dealership with unresolved issues. I was referred to Parkway Automotives.The service has been exemplary and every employee with whom I’ve come in contact with has exceptional! I will highly recommend Parkway Automotives, as a matter of fact I’ve already done so.Services: Wheel alignment, Battery, Air & cabin filter replacement, General repairs & maintenance
Positive: Professionalism, Punctuality, Quality, ValueWorked Directly with AJ at Parkway this past week (8.12.2021) and he was absolutely fantastic! Communicated every step of the way, went above and beyond, and genuinely seemed like he cared about the well-being of my family and myself when it came to the safety of my vehicle. My car unexpectedly wouldnt start, they came and jumped it, took it to the shop, did a complete diagnostic test, oil change, replaced the battery, and even took it to the local dealership to have my lug nuts replaced on my wheels (they needed a key, since they had locks, was never provided a key since the day I bought it). Let's be honest here, nobody has time for a lug nut key for basic tires (probably would have lost it anyway) and it was a major inconvenience I was putting off to have that fixed as well. Not to mention all of this was done within 24 hours, no notice to them, full shop, and came in about $300 less than expected! 100/10 reccomend and will be going to them for all my car needs!! Thank you AJ and Parkway!Services: Brakes, Battery, Auto engine diagnostic, Air & cabin filter replacement, Oil change, General repairs & maintenance, Brake service & repair
Positive: ProfessionalismThey do a very thorough inspection on your vehicle first, after that Service Adviser which I had AJ has a print out of things that need replaced and repaired. AJ and I went over the list of repairs and I decided what I wanted repaired. No pressure to used there shop because it's a little pricey but you get what you pay for. Overall I had a great experience with Parkway Automotive I'll be using them again in the future.Services: Brake service & repair, Steering & suspension repair, Wheel alignment, Brakes, Oil change
Patrick is my service advisor, and I have been taking my vehicles to him for over 29 years. You will not find a more experienced or knowledgeable individual and organization to help you maintain your car properly. I have a 1990 Ford F-150, that I have had for 27 years, and my wife's MDX is an '05 model, and it has over 209,000 miles on it. I know all of the advisors there (A. J. and Curtis), and all of them are capable and superb professionals. If you are tired of taking your car someplace you don't trust, then call Parkway Automotive.Services: Air & cabin filter replacement, Electrical repair, Auto engine diagnostic, Brake service & repair, Air conditioning, Steering & suspension repair, General repairs & maintenance, Transmission repair, Battery, Wheel alignment, Exhaust, Oil change, Transmission, Electrical, Tires
Positive: Professionalism, Punctuality, Quality, ValueThis review is long overdue but my family has been doing business with Parkway Automotive for over twenty years. You should know that anyone you meet from the sales, service, and support teams are very professional and courteous. You will find out that they care about you and are tenacious about the safety and long term drivability of your vehicle. If your looking for the cheapest fix then you probably don't want to go here. However, if your like me, and want to take care of your vehicle so that you can run it as long as possible this is the place to go. Their approach to your vehicle is to inspect and review with you the critical needs, regular maintenance, and additional services to help your vehicle perform better. We have never felt pressured by the sales or service teams to repair something that was not critical to the vehicle. In fact, Curtis, AJ, or Patrick will work with you to develop a plan for servicing regular maintenance items that works with your budget and timing. Mike and his staff have also worked to help those in need and that made a lasting impression on me about where their heart's are. They offer shuttle service locally if you need to drop your car off. They offer electronic payment and means for your to pick up your car or drop it off after hours. In twenty years you are bound to have service work where the parts fail after the fact. Mike and his team provide generous labor warranties and honor the parts warranty on their work. I have seen this a few times and every time Parkway has met or exceeded my expectations. The dollars I have spent there have been well spent and serviced us well. Thank you for setting and maintaining a standard in the industry to earn trust.Services: Air & cabin filter replacement, Auto engine diagnostic, Brake service & repair, Air conditioning, General repairs & maintenance, Battery, Wheel alignment, Brakes, Oil change, Transmission, Electrical, Tires
Services: Oil change, Battery, TiresPositive: Professionalism, Quality, Value
Services: Air conditioning, Wheel alignment, Tires, General repairs & maintenance, Oil change, Brake service & repair, A/C installation & repair, Air & cabin filter replacement, Auto engine diagnostic, Steering & suspension repair, BrakesPositive: Professionalism, Quality
Positive: Professionalism, QualityAre more than 15 years I'm going there.The bigger quality is trust. Small or big jobs the common thing is the trust, from diagnosis to suggestions.Services: Tires, Wheel alignment, Oil change, General repairs & maintenance, Steering & suspension repair
Steve Berry
Oct 25, 2021
1 year ago
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Cari Duvall
Oct 25, 2021
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Don Duvall
Oct 25, 2021
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Saundra Hatch
Oct 25, 2021
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Donna Wallace
Oct 25, 2021
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Steve Buck
Oct 25, 2021
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Carolyn Myers
Oct 25, 2021
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Jim Orintas
Oct 25, 2021
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Betty Rogers
Oct 25, 2021
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Kimberly Johnson
Oct 25, 2021
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Jim & Betty Kimzey
Oct 25, 2021
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Diane Barnes
Oct 25, 2021
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Ron Knowles
Oct 25, 2021
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Anthony Johnson
Sep 17, 2021
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Anthony Johnson
Sep 17, 2021
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Dave Carswell
Sep 17, 2021
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Ron Willett
Sep 17, 2021
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Ron Willett
Sep 17, 2021
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James & Callye Gibbons
Sep 17, 2021
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James & Callye Gibbons
Sep 17, 2021
1 year ago
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Becky Cramer
Sep 17, 2021
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Dan Chapel
Sep 17, 2021
1 year ago
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Dan Chapel
Sep 17, 2021
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Omar Atiq
Sep 17, 2021
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Omar Atiq
Sep 17, 2021
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Wanda Carmical
Sep 17, 2021
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Wanda Carmical
Sep 17, 2021
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Steve Goldberg
Sep 17, 2021
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Steve Goldberg
Sep 17, 2021
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Gary Wiley
Sep 17, 2021
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