Our Reviews
Rating Breakdown
5
940
4
87
3
9
2
14
1
22
Positive: Professionalism, QualityParkway is a gem in WLR! Every time I take my Audi there, I am confident they’ll fix what’s wrong and do it with honesty and integrity. They are pretty busy - but honestly, that’s because they are so darn awesome! Shout out to Curtis and AJ, they’re great!Services: General repairs & maintenance, Wheel alignment, Oil change, Steering & suspension repair
Positive: Professionalism, Punctuality, Quality, ValueWorked Directly with AJ at Parkway this past week (8.12.2021) and he was absolutely fantastic! Communicated every step of the way, went above and beyond, and genuinely seemed like he cared about the well-being of my family and myself when it came to the safety of my vehicle. My car unexpectedly wouldnt start, they came and jumped it, took it to the shop, did a complete diagnostic test, oil change, replaced the battery, and even took it to the local dealership to have my lug nuts replaced on my wheels (they needed a key, since they had locks, was never provided a key since the day I bought it). Let's be honest here, nobody has time for a lug nut key for basic tires (probably would have lost it anyway) and it was a major inconvenience I was putting off to have that fixed as well. Not to mention all of this was done within 24 hours, no notice to them, full shop, and came in about $300 less than expected! 100/10 reccomend and will be going to them for all my car needs!! Thank you AJ and Parkway!Services: General repairs & maintenance, Oil change, Battery, Brake service & repair, Auto engine diagnostic, Air & cabin filter replacement, Brakes
Positive: ProfessionalismThey do a very thorough inspection on your vehicle first, after that Service Adviser which I had AJ has a print out of things that need replaced and repaired. AJ and I went over the list of repairs and I decided what I wanted repaired. No pressure to used there shop because it's a little pricey but you get what you pay for. Overall I had a great experience with Parkway Automotive I'll be using them again in the future.Services: Wheel alignment, Oil change, Steering & suspension repair, Brake service & repair, Brakes
Patrick is my service advisor, and I have been taking my vehicles to him for over 29 years. You will not find a more experienced or knowledgeable individual and organization to help you maintain your car properly. I have a 1990 Ford F-150, that I have had for 27 years, and my wife's MDX is an '05 model, and it has over 209,000 miles on it. I know all of the advisors there (A. J. and Curtis), and all of them are capable and superb professionals. If you are tired of taking your car someplace you don't trust, then call Parkway Automotive.Services: Exhaust, Battery, Wheel alignment, Oil change, Air & cabin filter replacement, Auto engine diagnostic, Steering & suspension repair, Transmission repair, Brake service & repair, Air conditioning, Electrical repair, Tires, Electrical, Transmission, General repairs & maintenance
Positive: Professionalism, Punctuality, Quality, ValueIt is rare to walk into a business for the first time and see four people seated at desks who all make you feel so welcome, so comfortable, and as if you have known them forever. Parkway Automotive gave me all that when I walked into the door for a general maintenance for my car. My technician explained to me their services, the pricing, and made it all easily understandable to me. They provided shuttle service to and from my house with drivers equally as kind and pleasant to be around. Upon completion of the maintenance check, which was the most complete car diagnostic service I have ever seen, they gave me a comprehensive review of what they found, along with the meaning and pricing for each. My car is six years old and I hope to drive it for as long as I can, so Curtis, who was working with me, helped me separate the suggested items into categories from the most important down to those merely suggested so that it made more sense for my budget. We now have an easily affordable “maintenance plan” to get all of it done! I was fortunate enough to met Mike, the owner, who built this incredible business, and told him how impressed I am with not only the business operations, but all the incredible people working with him. His personal story is so compelling I have asked to take my son there to see what hard work, good ethics, and genuine kindness bring to the table of life. It was a very positive experience!Services: General repairs & maintenance, Oil change, Air & cabin filter replacement, Wheel alignment
Positive: Professionalism, Punctuality, Quality, ValueThis review is long overdue but my family has been doing business with Parkway Automotive for over twenty years. You should know that anyone you meet from the sales, service, and support teams are very professional and courteous. You will find out that they care about you and are tenacious about the safety and long term drivability of your vehicle. If your looking for the cheapest fix then you probably don't want to go here. However, if your like me, and want to take care of your vehicle so that you can run it as long as possible this is the place to go. Their approach to your vehicle is to inspect and review with you the critical needs, regular maintenance, and additional services to help your vehicle perform better. We have never felt pressured by the sales or service teams to repair something that was not critical to the vehicle. In fact, Curtis, AJ, or Patrick will work with you to develop a plan for servicing regular maintenance items that works with your budget and timing. Mike and his staff have also worked to help those in need and that made a lasting impression on me about where their heart's are. They offer shuttle service locally if you need to drop your car off. They offer electronic payment and means for your to pick up your car or drop it off after hours. In twenty years you are bound to have service work where the parts fail after the fact. Mike and his team provide generous labor warranties and honor the parts warranty on their work. I have seen this a few times and every time Parkway has met or exceeded my expectations. The dollars I have spent there have been well spent and serviced us well. Thank you for setting and maintaining a standard in the industry to earn trust.Services: Battery, Wheel alignment, Oil change, Air & cabin filter replacement, Auto engine diagnostic, Brake service & repair, Air conditioning, Tires, Electrical, Transmission, General repairs & maintenance, Brakes
Services: Oil change, Tires, A/C installation & repair, Brakes, Wheel alignment, Air conditioning, General repairs & maintenance, Air & cabin filter replacement, Steering & suspension repair, Auto engine diagnostic, Brake service & repairPositive: Professionalism, Quality
Positive: Professionalism, QualityAre more than 15 years I'm going there.The bigger quality is trust. Small or big jobs the common thing is the trust, from diagnosis to suggestions.Services: Steering & suspension repair, General repairs & maintenance, Oil change, Wheel alignment, Tires
Positive: Professionalism, QualityParkway is a gem in WLR! Every time I take my Audi there, I am confident they’ll fix what’s wrong and do it with honesty and integrity. They are pretty busy - but honestly, that’s because they are so darn awesome! Shout out to Curtis and AJ, they’re great!Services: Steering & suspension repair, Oil change, General repairs & maintenance, Wheel alignment
Positive: Professionalism, Punctuality, QualityI have been with Parkway Automotive from day one, and with Mike Davidson as a professional mechanic before then. Courtesy and respect are the heart of all who work at Parkway.Ask as many questions as desired and the guys take time to explainWe now have over 510,000 miles on “the” SilveradoServices: Tires, Electrical, Oil change
Positive: Professionalism, Punctuality, Quality, ValueWorked Directly with AJ at Parkway this past week (8.12.2021) and he was absolutely fantastic! Communicated every step of the way, went above and beyond, and genuinely seemed like he cared about the well-being of my family and myself when it came to the safety of my vehicle. My car unexpectedly wouldnt start, they came and jumped it, took it to the shop, did a complete diagnostic test, oil change, replaced the battery, and even took it to the local dealership to have my lug nuts replaced on my wheels (they needed a key, since they had locks, was never provided a key since the day I bought it). Let's be honest here, nobody has time for a lug nut key for basic tires (probably would have lost it anyway) and it was a major inconvenience I was putting off to have that fixed as well. Not to mention all of this was done within 24 hours, no notice to them, full shop, and came in about $300 less than expected! 100/10 reccomend and will be going to them for all my car needs!! Thank you AJ and Parkway!Services: Oil change, Brakes, General repairs & maintenance, Brake service & repair, Auto engine diagnostic, Air & cabin filter replacement, Battery
Positive: ProfessionalismThey do a very thorough inspection on your vehicle first, after that Service Adviser which I had AJ has a print out of things that need replaced and repaired. AJ and I went over the list of repairs and I decided what I wanted repaired. No pressure to used there shop because it's a little pricey but you get what you pay for. Overall I had a great experience with Parkway Automotive I'll be using them again in the future.Services: Brakes, Oil change, Wheel alignment, Steering & suspension repair, Brake service & repair
Patrick is my service advisor, and I have been taking my vehicles to him for over 29 years. You will not find a more experienced or knowledgeable individual and organization to help you maintain your car properly. I have a 1990 Ford F-150, that I have had for 27 years, and my wife's MDX is an '05 model, and it has over 209,000 miles on it. I know all of the advisors there (A. J. and Curtis), and all of them are capable and superb professionals. If you are tired of taking your car someplace you don't trust, then call Parkway Automotive.Services: Electrical repair, Air & cabin filter replacement, Tires, Electrical, Transmission, Exhaust, Oil change, Wheel alignment, Battery, Transmission repair, Steering & suspension repair, Air conditioning, Brake service & repair, General repairs & maintenance, Auto engine diagnostic
Positive: Professionalism, Punctuality, Quality, ValueThis review is long overdue but my family has been doing business with Parkway Automotive for over twenty years. You should know that anyone you meet from the sales, service, and support teams are very professional and courteous. You will find out that they care about you and are tenacious about the safety and long term drivability of your vehicle. If your looking for the cheapest fix then you probably don't want to go here. However, if your like me, and want to take care of your vehicle so that you can run it as long as possible this is the place to go. Their approach to your vehicle is to inspect and review with you the critical needs, regular maintenance, and additional services to help your vehicle perform better. We have never felt pressured by the sales or service teams to repair something that was not critical to the vehicle. In fact, Curtis, AJ, or Patrick will work with you to develop a plan for servicing regular maintenance items that works with your budget and timing. Mike and his staff have also worked to help those in need and that made a lasting impression on me about where their heart's are. They offer shuttle service locally if you need to drop your car off. They offer electronic payment and means for your to pick up your car or drop it off after hours. In twenty years you are bound to have service work where the parts fail after the fact. Mike and his team provide generous labor warranties and honor the parts warranty on their work. I have seen this a few times and every time Parkway has met or exceeded my expectations. The dollars I have spent there have been well spent and serviced us well. Thank you for setting and maintaining a standard in the industry to earn trust.Services: Air & cabin filter replacement, Tires, Electrical, Transmission, Brakes, Oil change, Wheel alignment, Battery, Air conditioning, Brake service & repair, General repairs & maintenance, Auto engine diagnostic
Positive: Professionalism, Punctuality, Quality, ValueIt is rare to walk into a business for the first time and see four people seated at desks who all make you feel so welcome, so comfortable, and as if you have known them forever. Parkway Automotive gave me all that when I walked into the door for a general maintenance for my car. My technician explained to me their services, the pricing, and made it all easily understandable to me. They provided shuttle service to and from my house with drivers equally as kind and pleasant to be around. Upon completion of the maintenance check, which was the most complete car diagnostic service I have ever seen, they gave me a comprehensive review of what they found, along with the meaning and pricing for each. My car is six years old and I hope to drive it for as long as I can, so Curtis, who was working with me, helped me separate the suggested items into categories from the most important down to those merely suggested so that it made more sense for my budget. We now have an easily affordable “maintenance plan” to get all of it done! I was fortunate enough to met Mike, the owner, who built this incredible business, and told him how impressed I am with not only the business operations, but all the incredible people working with him. His personal story is so compelling I have asked to take my son there to see what hard work, good ethics, and genuine kindness bring to the table of life. It was a very positive experience!Services: Air & cabin filter replacement, Wheel alignment, Oil change, General repairs & maintenance
Services: Oil change, Tires, BatteryPositive: Professionalism, Quality, Value
Services: Air & cabin filter replacement, Auto engine diagnostic, Brake service & repair, A/C installation & repair, Wheel alignment, Air conditioning, General repairs & maintenance, Oil change, Steering & suspension repair, Tires, BrakesPositive: Professionalism, Quality
Positive: Professionalism, QualityAre more than 15 years I'm going there.The bigger quality is trust. Small or big jobs the common thing is the trust, from diagnosis to suggestions.Services: Steering & suspension repair, Tires, Wheel alignment, Oil change, General repairs & maintenance
Positive: Professionalism, Punctuality, Quality, ValueWorked Directly with AJ at Parkway this past week (8.12.2021) and he was absolutely fantastic! Communicated every step of the way, went above and beyond, and genuinely seemed like he cared about the well-being of my family and myself when it came to the safety of my vehicle. My car unexpectedly wouldnt start, they came and jumped it, took it to the shop, did a complete diagnostic test, oil change, replaced the battery, and even took it to the local dealership to have my lug nuts replaced on my wheels (they needed a key, since they had locks, was never provided a key since the day I bought it). Let's be honest here, nobody has time for a lug nut key for basic tires (probably would have lost it anyway) and it was a major inconvenience I was putting off to have that fixed as well. Not to mention all of this was done within 24 hours, no notice to them, full shop, and came in about $300 less than expected! 100/10 reccomend and will be going to them for all my car needs!! Thank you AJ and Parkway!Services: Auto engine diagnostic, Air & cabin filter replacement, Oil change, Brake service & repair, General repairs & maintenance, Brakes, Battery
Positive: Professionalism, Punctuality, Quality, ValueThis review is long overdue but my family has been doing business with Parkway Automotive for over twenty years. You should know that anyone you meet from the sales, service, and support teams are very professional and courteous. You will find out that they care about you and are tenacious about the safety and long term drivability of your vehicle. If your looking for the cheapest fix then you probably don't want to go here. However, if your like me, and want to take care of your vehicle so that you can run it as long as possible this is the place to go. Their approach to your vehicle is to inspect and review with you the critical needs, regular maintenance, and additional services to help your vehicle perform better. We have never felt pressured by the sales or service teams to repair something that was not critical to the vehicle. In fact, Curtis, AJ, or Patrick will work with you to develop a plan for servicing regular maintenance items that works with your budget and timing. Mike and his staff have also worked to help those in need and that made a lasting impression on me about where their heart's are. They offer shuttle service locally if you need to drop your car off. They offer electronic payment and means for your to pick up your car or drop it off after hours. In twenty years you are bound to have service work where the parts fail after the fact. Mike and his team provide generous labor warranties and honor the parts warranty on their work. I have seen this a few times and every time Parkway has met or exceeded my expectations. The dollars I have spent there have been well spent and serviced us well. Thank you for setting and maintaining a standard in the industry to earn trust.Services: Oil change, Brakes, Electrical, Tires, Transmission, Air conditioning, Brake service & repair, General repairs & maintenance, Air & cabin filter replacement, Auto engine diagnostic, Battery, Wheel alignment
Patrick is my service advisor, and I have been taking my vehicles to him for over 29 years. You will not find a more experienced or knowledgeable individual and organization to help you maintain your car properly. I have a 1990 Ford F-150, that I have had for 27 years, and my wife's MDX is an '05 model, and it has over 209,000 miles on it. I know all of the advisors there (A. J. and Curtis), and all of them are capable and superb professionals. If you are tired of taking your car someplace you don't trust, then call Parkway Automotive.Services: Oil change, Exhaust, Electrical, Tires, Transmission, Transmission repair, Steering & suspension repair, Air conditioning, Brake service & repair, General repairs & maintenance, Electrical repair, Air & cabin filter replacement, Auto engine diagnostic, Battery, Wheel alignment
Services: Auto engine diagnostic, Oil change, A/C installation & repair, Wheel alignment, Tires, Steering & suspension repair, General repairs & maintenance, Air conditioning, Brakes, Brake service & repair, Air & cabin filter replacementPositive: Professionalism, Quality
Positive: Professionalism, QualityAre more than 15 years I'm going there.The bigger quality is trust. Small or big jobs the common thing is the trust, from diagnosis to suggestions.Services: Steering & suspension repair, Oil change, General repairs & maintenance, Wheel alignment, Tires
Positive: Professionalism, Punctuality, Quality, ValueWorked Directly with AJ at Parkway this past week (8.12.2021) and he was absolutely fantastic! Communicated every step of the way, went above and beyond, and genuinely seemed like he cared about the well-being of my family and myself when it came to the safety of my vehicle. My car unexpectedly wouldnt start, they came and jumped it, took it to the shop, did a complete diagnostic test, oil change, replaced the battery, and even took it to the local dealership to have my lug nuts replaced on my wheels (they needed a key, since they had locks, was never provided a key since the day I bought it). Let's be honest here, nobody has time for a lug nut key for basic tires (probably would have lost it anyway) and it was a major inconvenience I was putting off to have that fixed as well. Not to mention all of this was done within 24 hours, no notice to them, full shop, and came in about $300 less than expected! 100/10 reccomend and will be going to them for all my car needs!! Thank you AJ and Parkway!Services: General repairs & maintenance, Oil change, Brake service & repair, Brakes, Battery, Auto engine diagnostic, Air & cabin filter replacement
Patrick is my service advisor, and I have been taking my vehicles to him for over 29 years. You will not find a more experienced or knowledgeable individual and organization to help you maintain your car properly. I have a 1990 Ford F-150, that I have had for 27 years, and my wife's MDX is an '05 model, and it has over 209,000 miles on it. I know all of the advisors there (A. J. and Curtis), and all of them are capable and superb professionals. If you are tired of taking your car someplace you don't trust, then call Parkway Automotive.Services: Oil change, Battery, Exhaust, Transmission, Tires, Electrical, Air conditioning, General repairs & maintenance, Transmission repair, Steering & suspension repair, Auto engine diagnostic, Air & cabin filter replacement, Electrical repair, Brake service & repair, Wheel alignment
Positive: Professionalism, Punctuality, Quality, ValueThis review is long overdue but my family has been doing business with Parkway Automotive for over twenty years. You should know that anyone you meet from the sales, service, and support teams are very professional and courteous. You will find out that they care about you and are tenacious about the safety and long term drivability of your vehicle. If your looking for the cheapest fix then you probably don't want to go here. However, if your like me, and want to take care of your vehicle so that you can run it as long as possible this is the place to go. Their approach to your vehicle is to inspect and review with you the critical needs, regular maintenance, and additional services to help your vehicle perform better. We have never felt pressured by the sales or service teams to repair something that was not critical to the vehicle. In fact, Curtis, AJ, or Patrick will work with you to develop a plan for servicing regular maintenance items that works with your budget and timing. Mike and his staff have also worked to help those in need and that made a lasting impression on me about where their heart's are. They offer shuttle service locally if you need to drop your car off. They offer electronic payment and means for your to pick up your car or drop it off after hours. In twenty years you are bound to have service work where the parts fail after the fact. Mike and his team provide generous labor warranties and honor the parts warranty on their work. I have seen this a few times and every time Parkway has met or exceeded my expectations. The dollars I have spent there have been well spent and serviced us well. Thank you for setting and maintaining a standard in the industry to earn trust.Services: Oil change, Battery, Brakes, Transmission, Tires, Electrical, Air conditioning, General repairs & maintenance, Auto engine diagnostic, Air & cabin filter replacement, Brake service & repair, Wheel alignment
Positive: Professionalism, Punctuality, Quality, ValueIt is rare to walk into a business for the first time and see four people seated at desks who all make you feel so welcome, so comfortable, and as if you have known them forever. Parkway Automotive gave me all that when I walked into the door for a general maintenance for my car. My technician explained to me their services, the pricing, and made it all easily understandable to me. They provided shuttle service to and from my house with drivers equally as kind and pleasant to be around. Upon completion of the maintenance check, which was the most complete car diagnostic service I have ever seen, they gave me a comprehensive review of what they found, along with the meaning and pricing for each. My car is six years old and I hope to drive it for as long as I can, so Curtis, who was working with me, helped me separate the suggested items into categories from the most important down to those merely suggested so that it made more sense for my budget. We now have an easily affordable “maintenance plan” to get all of it done! I was fortunate enough to met Mike, the owner, who built this incredible business, and told him how impressed I am with not only the business operations, but all the incredible people working with him. His personal story is so compelling I have asked to take my son there to see what hard work, good ethics, and genuine kindness bring to the table of life. It was a very positive experience!Services: Air & cabin filter replacement, General repairs & maintenance, Oil change, Wheel alignment
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