Only had an oil change this time which was done in a timely manner. The maintenance checklist was done & very helpful for future work to be done.
I had excellent service at 12th Street Napa. I was very pleased with the way they discussed the issues and let me know ahead of time what it would cost. Very happy with the service and their service personnel.
I love the personal attention the staff show in dealing with my cars. They have fair prices for their excellent work.
I trust the team at Napa on 12th street. They do great work and always find a way to fit me into the schedule.
We’ve had great experiences at 12th St. Autocare. Very friendly and accommodating staff. Work is done in a timely manner. Price seems very reasonable. Would recommend highly!
You guys did an awesome job, great communication before anything was done and ride to the college while it was getting worked on! It always hurts the wallet a little bit when getting a car worked on but I know it was money well spent here, no surprises!
Great staff, great service. I have been going here for years.
I sincerely enjoy getting my car serviced here. As a female, I trust them enough to now over charge me. I also really like the list they give me of my car's diagnosis and show me what to look out for.
The crew at 12th St Auto Repair are super. They go out of their way to make sure if you need an appointment they get you in when its convenient based on your schedule. I have had a few things taken care of (brakes, tires, etc) by 12th St Auto in the last year and have never had any bad experience with them. I would recommend 12th St Auto for anything you need done.
All staff are knowledgeable & I always get awesome customer service.
As a single woman, I absolutely love this shop! They are HONEST! My car lit up an icon that I needed a tire rotation and they honestly told me that I was good for now and when to come back for a follow up. I had brakes squealing and they took a look and honestly told me that I still had some decent brake pads and didn't need them replaced at that time. I TRUST THEM! They are honest and courteous and highly recommended!
Very friendly and never any bs. I get all my questions answered and never feel like im getting ripped off!
I have been bringing all my vehicles here for years. Customer service is rare these days but these guys go above and beyond to provide excellent customer service. The work they do is top notch and done with a friendly attitude. I would never take my vehicles any where else.
Once again, completely outstanding service from these people. Honest and efficient. How it should be.
I have always received the best service at 12th st auto! I fully trust them with my vehicle. They are super friendly and do great work! Wouldn't take my car anywhere else.
thanks for all your hard work you do on my cars you all do a great job i will not take my cars any but with you and thanks for the call back to check if all is good i thank you Todd Gronseth
12th street auto is one of the best auto repair businesses in Sioux Falls. The company will check all aspects of your vehicle and make suggestions on areas that need upcoming repairs. They will give a quote for repairs or tires and will never blindside a customer with an unexpected bill. The employees are friendly and knowledgeable and are able to explain mechanic questions to us lay people. Thank you.
John and the crew at 12th Street NAPA Auto Care Center are always professional and do a great job.
I'm glad to have found 12th street auto and feel I can trust them to diagnose and repair any issues with my vehicles without any further headaches for me! They kept my warranty information in their system and were able to repair and charge the approved repair before I even knew about the issue! Wow! Thanks again team:)
u guts are awesome and will always be with you
The service here was excellent and very professional. They kept me in formed every step of the service and fixed only what was needed and what I was told would be fixed. Thank you.
Great service! We stopped in on our very long road trip to have something checked out that was under Napa warranty and they got us right in. They went above and beyond to take care of us and explained all the work and recommendations for future maintenance. They were very pleasant, suggested food options and took care of our claim quickly with smiles on their faces. I would highly recommend them in the future.
I took my new (to me) vehicle in to be looked over. They are very thorough and helpful! I was able to get a good deal on my last car (almost 10 years old) because it was obvious it was well taken care of bt 12th Street. They are honest and do great work! I recommend to everyone.
We have been coming to 12th Street Auto Care for all our automotive needs for about 7 years now. Shane and everyone there do an excellent job with our vehicles and get to them in a timely manner. I specifically like that they take the time and do a complete check of the vehicle and let me know what needs to be done, or watched for future reference. They also work with our time schedule, even giving my wife a ride to and from work. Thanks for servicing all our needs, Kent Sattler
My experience at 12th Street Auto Center was great! The staff and environment was very professional and friendly. I went in for an oil change and was greeted right as I got there. The process was very quick and easy. The staff brought to my attention a full report on my car to remain informed on my cars condition. I will be continuing my automotive care here for sure! I'd highly recommend them to anyone looking to get their car checked out.
Great service and kind people!
Josh & Ashley Kobernusz
When we have an issue with any of our vehicles they are quick to get us on the road. I can call them and they get us in real quick. I would not take my vehicles to any other shop around here. I have also had my in laws vehicles fixed there and they are very happy with the service as well. Top notch service all the time!!