Our Reviews
Rating Breakdown
5
354
4
10
3
0
2
0
1
2
Calipers locked up, I went through 2 different mechanics that didn't solve the problem, j Murray knew what it was before they even inspected. Car brakes great now, the financing option they offer helped a lot.
First off I would like to say thank you so much to J Murray Auto Service for their help with my car's coolant leak! They went above and beyond to help me out after my car overheated on my way home from work. A lot of shops would have taken advantage of my desperate state but they were nothing but helpful and understanding. They allowed me to leave my car with them over the weekend and on Monday after taking a look at it they explained the problem clearly and broke down all the costs that were involved. We truly appreciate their work and we would definitely recommend them!
The work done was great as usual.
Honest and fair local repair shop.
Great people with excellent service and great customer communication!!
Been using J Murray for several years. Never disappointed. Great service.
Fast and continua service would recommend
John has always been a straight shooter on what needs to done.
Diagnosed issue quickly, ordered parts and completed the repairs by the next day.
Straightforward and honest. Will give you options and be very flexible. Support these local guys, I've been a satisfied customer for 2 plus years
My turbo blew at 87000 miles, John said it'd probably take a few days. It was fixed the next day. I live an hour away and will continue to use J Murrays as long as I live in Illinois.
Zack was very nice. My daughter who dropped me off and picked me up was very impressed the estimate phone call and with how fast the car was ready.
Ac was not blowing cold air and fixed the issue on such a short notice. Also went out of their way to inspect other things wrong with my vehicle.Highly recommend for their great work!
Quality work done by people I trust at a fair price.
Fuel pump
It's always nice to find an honest mechanic that's what you will find here honest mechanics
The staff were very professional and kind. They made the whole experience quick and easy.
Great service! Took care of all my needs at a reasonable price.
Great place Wonderful experience. Stayed in touch with me entire time with diagnosis of the problems Will use them again
This is my favorite auto shop in town. Part of the reason is because it's in walking distance. The real reasons are the customer service and the quality work. I only added the 4* because sometimes prices appear to run a little high for parts. Otherwise, this would be a complete 5* review! At least they don't jerk you around, though. They always give straight up honesty and never try to push unneeded services. Overall, I wouldn't change mechanics.
I received a maintenance estimate from the dealership that said everything listed needed immediate attention with an extremely high associated price. I brought the estimate to J. Murray Auto Service and they went through everything, highlighting what needed work and what didn’t at a third of the cost. They also found a few other things that the dealership missed, like mice eating away at some wires and repaired it. They were very professional and just honest, hardworking people. I highly recommend them to everyone.
John is professional and pleasant, my mother-in-law has used them for years. No one I know has anything negative to say about them and they are very personable. I did this review to thank John for helping me and being an all around good guy.
No need to look any further if you are shopping for car repair. J Murray is an honest, no nonsense, reasonable, above and beyond service establishment.I called with an electrical issue(aren't they the worst mystery?). Over time my windows, door locks, tailgate release, gas door release progressively stopped working.Zach took down the information, gave me a realistic time frame they could look at it.The day of service John called to let me know the problem and all the steps they took to resolve the issue. AND they heard a sound when they started the car which turned out to be a bad o ring on the power steering pump. I had been dealing with that problem for a while but the electrical issue took precedence. He told me the price which was more than reasonable to fix everything.I was back on the road by the end of the day with what felt like a new car.A week later John followed up to make sure the problem was resolved. And on a 19 degree morning, I was glad to report all was well.The Customer Service, care and work ethic at J Murray Auto is outstanding.