Our Reviews


Average User Rating

4.97 / 5

Rating Breakdown

5
354
4
10
3
0
2
0
1
2

Mar 22, 2022
2 years ago

Mar 22, 2022
2 years ago
Honest reliable business...

Mar 22, 2022
2 years ago
Great work, nice guys!

Mar 22, 2022
2 years ago
Excellent, Friendly staff and professional service!

Mar 22, 2022
2 years ago
They were fast, professional, and affordable. Will go back to them for everything with my car!

Mar 22, 2022
2 years ago
Friendly and helpful, and if something isn't to your liking, they will always do what's necessary to make it right with the customer. This shop is a must if you live in the Elgin area.

Mar 22, 2022
2 years ago
John Zach and their team provide very courteous and professional service at a fair price. I trust them and if they say I need something done I do it. Please give them a chance and you’ll see why I’m a big fan!

Mar 22, 2022
2 years ago
This is my favorite auto shop in town. Part of the reason is because it's in walking distance. The real reasons are the customer service and the quality work. I only added the 4* because sometimes prices appear to run a little high for parts. Otherwise, this would be a complete 5* review! At least they don't jerk you around, though. They always give straight up honesty and never try to push unneeded services. Overall, I wouldn't change mechanics.

Mar 22, 2022
2 years ago
I received a maintenance estimate from the dealership that said everything listed needed immediate attention with an extremely high associated price. I brought the estimate to J. Murray Auto Service and they went through everything, highlighting what needed work and what didn’t at a third of the cost. They also found a few other things that the dealership missed, like mice eating away at some wires and repaired it. They were very professional and just honest, hardworking people. I highly recommend them to everyone.

Mar 22, 2022
2 years ago
John is professional and pleasant, my mother-in-law has used them for years. No one I know has anything negative to say about them and they are very personable. I did this review to thank John for helping me and being an all around good guy.

Mar 22, 2022
2 years ago
I found out about J Murray when I got an estimate from another local mechanic shop that made no sense and was very expensive. I started searching for another company and so I gave J Murray a call. They were friendly and they quoted me for the work that was needed and I went with them.They performed the repairs in the time they said they would and I got the car back and it was fine. The car has had other issues and they cared for them as well. They even stated they would stick around a few minutes after closing because I was running late.Good service is a rarity these days so when you receive it you stick with them which is what I'm doing.- E.A.

Mar 22, 2022
2 years ago
I am so glad to have a GREAT local independent auto repair shop in my town. For 15+ years, they have performed all my vehicle repairs. I have always appreciated their professionalism, and attention to detail. Trustworthy, honest & friendly. They definitely earned the 5 stars!

Mar 22, 2022
2 years ago
No need to look any further if you are shopping for car repair. J Murray is an honest, no nonsense, reasonable, above and beyond service establishment.I called with an electrical issue(aren't they the worst mystery?). Over time my windows, door locks, tailgate release, gas door release progressively stopped working.Zach took down the information, gave me a realistic time frame they could look at it.The day of service John called to let me know the problem and all the steps they took to resolve the issue. AND they heard a sound when they started the car which turned out to be a bad o ring on the power steering pump. I had been dealing with that problem for a while but the electrical issue took precedence. He told me the price which was more than reasonable to fix everything.I was back on the road by the end of the day with what felt like a new car.A week later John followed up to make sure the problem was resolved. And on a 19 degree morning, I was glad to report all was well.The Customer Service, care and work ethic at J Murray Auto is outstanding.

Mike Devito
Oct 25, 2021
2 years ago

Ken Behe
Oct 25, 2021
2 years ago

Rick Ramsey
Oct 25, 2021
2 years ago

John Hopkins
Oct 25, 2021
2 years ago

Terry Brown
Sep 17, 2021
2 years ago

Fred Missele Jr.
Sep 17, 2021
2 years ago

Fred Missele Jr.
Sep 17, 2021
2 years ago

Terry Brown
Sep 17, 2021
2 years ago

Phil Miller
Sep 17, 2021
2 years ago

Robert Deacon
Sep 17, 2021
2 years ago

Allen Short
Sep 17, 2021
2 years ago

Allen Short
Sep 17, 2021
2 years ago

John Conroy
Sep 17, 2021
2 years ago

Mark Lehmann
Sep 17, 2021
2 years ago

Mark Lehmann
Sep 17, 2021
2 years ago

Mark Hoffmann
Sep 17, 2021
2 years ago

Mark Hoffmann
Sep 17, 2021
2 years ago

Margaret Mechtenberg
Dec 11, 2020
3 years ago

Tim Marsh
Dec 11, 2020
3 years ago

James Haas
Dec 11, 2020
3 years ago

Ken Krejckant
Nov 5, 2020
3 years ago

Phil Eide
Nov 5, 2020
3 years ago

Bill Kay
Nov 5, 2020
3 years ago

Doug Neff
Nov 5, 2020
3 years ago

Debbie Thall
Nov 5, 2020
3 years ago

Mark Lehmann
Nov 5, 2020
3 years ago

Brian Mangiaraciana
Nov 5, 2020
3 years ago

Ron Mortensen
Nov 5, 2020
3 years ago

Mark Schamberger
Nov 5, 2020
3 years ago

Garrick Balk
Nov 5, 2020
3 years ago

Russ Feltgen
Nov 5, 2020
3 years ago

Judith Brockway
Nov 5, 2020
3 years ago

Todd Mcvicar
Sep 9, 2020
3 years ago

Chris Marshall
Sep 9, 2020
3 years ago

Ken Lucchesi
Sep 9, 2020
3 years ago

Tim Marsh
Sep 9, 2020
3 years ago

Rick Bohlman
Sep 9, 2020
3 years ago

Jeff Gorden
Sep 9, 2020
3 years ago

Fred Missele Jr.
Sep 9, 2020
3 years ago

Steve Melnyk
Sep 9, 2020
3 years ago

John Warwick
Sep 9, 2020
3 years ago

Beverly Wendel
Sep 9, 2020
3 years ago

Martin Potts
Sep 9, 2020
3 years ago

Jeff Bernau
Sep 9, 2020
3 years ago

Dick Scremo
Sep 9, 2020
3 years ago

Christine Binkley
Sep 9, 2020
3 years ago

Jennifer Rensner
Sep 9, 2020
3 years ago