Our Reviews
Rating Breakdown
5
242
4
8
3
3
2
0
1
15
Great work and super good customer service, but you’ll pay for it
This was my first visit at Garry’s and the establishment itself was very appealing. The service was great and price was cheaper for my wallet than other establishments. I highly recommend them. Thank you Luke and Mike
Service: General repairs & maintenance
I love this place, the people here are nice, informative, and efficient
Top notch customer service and repair work! I bring my domestic and European vehicle here and they can handle anything. Always very honest and never pushy!
Services: Tires, A/C installation & repair, Wheel alignment, Steering & suspension repair, Brake service & repair, Oil change, General repairs & maintenance, Brakes
I have had great experiences at Garry's! Luke and Todd are professional, knowledgeable, and trustworthy. I have been misquoted by other mechanics multiple times and have reached out to Garry's for another opinion. Luke and Todd were able to …More
Positive: Professionalism
I highly recommend this business. They completed work on my Mini Cooper. I had been to the dealer and there was some service recommended. I went to Gary’s for a second opinion. They did the work for hundreds less than the dealer price and …More
Awesome auto service company that looks out for its customer's best interests and NOT their service bills... these guys will lose money making opportunities to tell you how to solve your problems in a cheaper way. Manager is a trustworthy …More
Positive: Professionalism, Punctuality, Quality, Value
Garry's Service Center is the best. You can't get better service than Garry's so why try, go there first and forget the rest. I went to umpteen automotive repair centers, that I lost count, and a lot of money trying to fix several repair …More
Positive: Professionalism
The staff at Gary's is exceptional! There customer service is top notch. They are honest and straightforward. I completely trust that my family members are all driving safe vehicles after having the staff at Gary's preform services on them. They genuinely care for your safety.
Services: Auto engine diagnostic, Tires, Oil change, General repairs & maintenance
Excellent work with a personal touch! Quick lead time, great communication! Went above and beyond to support my mod'd vehicle! Thanks Gentlemen!!!
Critical: Quality, Value
Two years ago, I took my car in for some general maintenance and an inspection. They said my catalytic converter needed to be replaced. I thought this was super strange, but I went with it and asked if they'd hold the old part for me so I …More
Positive: Professionalism, Punctuality, Quality, Value
I loved my mechanic in Dover, NH, then moved to Puerto Rico for 3 years which was an absolute you-know-what show with all things car-related, so when I recently moved back to the states (to Concord) and inherited my mom’s 2011 Mercury …More
Erin M.
Jul 8, 2021
11 months ago
11 months ago
I loved my mechanic in Dover, NH, then moved to Puerto Rico for 3 years which was an absolute you-know-what show with all things car-related, so when I recently moved back to the states (to Concord) and inherited my mom's 2011 Mercury Mariner after it sitting for five years, I was like "Yeesh. This could be a nightmare". I'm so glad I found Garry's. They are truly awesome. They thoroughly inspected it, did some exhaust work, and made a few other suggestions that would be prudent but are not pressing, and they didn't try to upsell or push me at all. I really appreciate that. As a person who is not a mechanic, I have to trust that they're telling it like it is and being fair (same way you have to trust your doctor or veterinarian). I definitely feel I got that from the guys at Garry's. I hope the car doesn't need anything for a while, but if/when it does, I am 100% confident going back. Thank you!
Jemi B.
Jun 23, 2021
1 year ago
1 year ago
Garry's is THE BEST! They are reasonable and honest, something rarely found among mechanics I've encountered. They communicate clearly and well, via phone ( and text, if you arrange it), and they do great work. Their Volvo technician has helped me keep three Volvo station wagons running until their absolute last possible days. My first was over 20 years old, my second about 15, and my current one is 16 and still going strong (They use its twin as one of their Courtesy vehicles, so I always felt comfortable there from the start). My husband now brings his aging Honda Insight hybrid, which sits so low that its muffler system is a recurring issue, there, as well, for diagnosing of pesky CHECK ENGINE lights. We both use them for oil changes and state inspections. They troubleshoot for me before long trips in an older car, and always rank suggested repairs by priority.
Garry's location on South Main is convenient, easy to access, and has plenty of parking, plus convenient key-drop box. If I could assign them more than FIVE STARS, I would!
NEW
Incredible service, great prices. Had an issue on a tight time frame and they bent over backward to help. Absolutely recommend.
NEW
Positive: Professionalism, Punctuality, Quality, Value
I have a stubborn model Volkswagen jetta. And Gary and Todd's crew took it head on and did a great job. They never once added any parts I didn't need or do any anything extra to the car without asking. I went for spark plugs and wires. When …More
NEW
NEW
Charged me almost half meineke quoted me. Their customer service was friendly and honest. I'll be a repeat customer in the future. Thank you again.
Positive: Professionalism, Quality, Value
Amazing service! When you find a GREAT place, it’s truly rare. I love the non-dealership vibe, and the feeling you get when dealing with a trusty-worthy business. I highly recommend. Thank you guys for taking care of the 440
Services: Exhaust, General repairs & maintenance
NEW
Positive: Professionalism, Quality, Value
Amazing service! When you find a GREAT place, it’s truly rare. I love the non-dealership vibe, and the feeling you get when dealing with a trusty-worthy business. I highly recommend. Thank you guys for taking care of the 440
NEW
I come to this garage once a year for my inspection, the staff still make me feel like someone that comes in all the time. The staff are professional, friendly people who do honest work and give you fair options as to what needs to be done. …More
I come to this garage once a year for my inspection, the staff still make me feel like someone that comes in all the time. The staff are professional, friendly people who do honest work and give you fair options as to what needs to be done. …More
Positive: Professionalism, Punctuality, Quality, Value
This service shop is incredible! They were suggested to me when I called the Hyndai dealership, as this is where the dealership directs their overflow and I had expressed a concern with the overall cost. The labor charges at Garry’s are …More
Services: General repairs & maintenance, Wheel alignment
Positive: Professionalism, Punctuality, Quality
Good service!
Positive: Professionalism, Punctuality, Quality
Positive: Professionalism, Punctuality, Quality, Value
I will NEVER go to my local Mercedes dealer again! Garry’s, much like my own business, as been around for a long time and the customer service shows! They were gracious, accommodating, and got me set up to have my Command System replaced in …More
Positive: Professionalism, Punctuality, Quality, Value
Garrys always does exceptional work for us. We bring our Sienna and Volvo there for any work needed. They get us in at our convenience, always communicate well and the qork is done right the first time. Good prices, but the service is what keeps us coming back.
Service: Oil change
They are wonderful. Great service and fair price.
Positive: Professionalism, Punctuality, Quality, Value
Garrys always does exceptional work for us. We bring our Sienna and Volvo there for any work needed. They get us in at our convenience, always communicate well and the qork is done right the first time. Good prices, but the service is what keeps us coming back.
Positive: Professionalism, Quality, Value
The staff at Gary’s were great. Professional, courteous, and fair. I would use them again for any car service or repair. They also have the most comfortable waiting room I have seen in a mechanics garage. Great free dark roast coffee and snacks too!
Service: General repairs & maintenance
Positive: Professionalism, Quality, Value
The staff at Gary’s were great. Professional, courteous, and fair. I would use them again for any car service or repair. They also have the most comfortable waiting room I have seen in a mechanics garage. Great free dark roast coffee and snacks too!
THE nicest guys!