Our Reviews


Average User Rating

4.30 / 5

Rating Breakdown

5
208
4
7
3
3
2
0
1
13

May 20, 2019
1 year ago
Started off bringing one older Audi there two years ago for regular maintenance and periodic repairs, to see how they perform and compare prices quoted from the dealer. Gary’s Service Center is exceptional! I now bring all three of my …More

May 9, 2019
1 year ago
I was in a hurry and reached last moment , but they helped me out as professionally as possible. . thanks a lot.

Apr 9, 2019
1 year ago

Apr 9, 2019
1 year ago
Purchased a set of tires for my car. Garry's prices are VERY reasonable. The team was very friendly, and the service was fast! Plus, I received a loaner for the day at no extra charge! I will be going back to Garry's for all my auto service needs.

Apr 9, 2019
1 year ago
Started off bringing one older Audi there two years ago for regular maintenance and periodic repairs, to see how they perform and compare prices quoted from the dealer. Gary’s Service Center is exceptional! I now bring all three of my family’s vehicles there, including a newer 2016 Ford. They're almost half the cost of car dealers, and do better quality work (in my opinion). Their complimentary drop off/pick up has saved me twice. The best part though, when I’m in a pinch, they get me in either the same day or within a couple days for an appointment. The first time I've ever felt like a car service center is shooting me strait and I don't feel like I'm getting ripped off.

Mar 9, 2019
1 year ago
Knowledgeable group that does great work and stands behind it. Highly recommend!

Feb 9, 2019
1 year ago
1st time using Garrys service center, just moved to Concord area & my usual mechanic wasn't able to help me repair my car issues for several weeks. I told them what i expected the issue to be & was given a quote for that particular repair which was a decent price. What initially steered me towards Garrys service was the fact that they'll give you a loaner car to use while there repairing car if you need during that time at NO ADDITIONAL COST! My car was not running and i knew i needed transportation so that's why i went with them in the 1st place. I had my car towed to the shop the night before my scheduled appt & the next morning i was dropped off to get the loaner car. I recieved a call from the mechanic that morning about his plan to fix my car & that he would be in touch later in the day. Later that afternoon he called me to inform me the issue i thought my car was having was not the issue at all, he told me my engine was blown..... talk about some bad news & a really bad day! I just finished paying it off 2 months prior, originally bought it brand new & only had 90,000 miles on the car. He informed me because engine was blown they had not done the repair I had asked them to do that was suppose to cost me around $250 (maybe). I brought the loaner car back, paid $60 for the diagnosis & asked if i could have a few days to try and figure out what i was going to do & how i was going to get my dead car towed off there property. They said that would be no problem at all. They were all so very nice & as helpful as they could be. Some mechanic shops would've done the repair i requested or said they had done the repair to make there money knowing that wasn't even the issue at all, as well as they could've charged me a storage fee for having to leave my car on there property for several days BUT that's not what they did! I found out the next day there was a recall on my engine & the dealership would be replacing my blown engine with a brand new one. The dealership (after putting a little pressure on them) took care of having my car towed from Garrys to dealership. Garry's Service Center could've def tried getting over on me if that was the kind of mechanic shop they run BUT THEY DIDN'T DO THAT AT ALL! I would definitely recommended them & would bring my car back to them in a heart beat should i need any work done. As a female whos not very knowledgeable about cars, repairs, & the appropriate costs of repairs (except for what google might inform me of & there not always correct) I always worry i'm going to get taken advantage of & ripped off because it happened to me before by an owner of a mechanic shop so I try to be cautious & do my research. Great shop, honest mechanic, decently priced & friendly guys! You can't go wrong choosing Garry's for your car repairs & maintenance. Thank you guys, i'm glad i found you.

Jan 9, 2019
2 years ago

Dec 9, 2018
2 years ago
Luke follows up on every detail. I highly recommend this company.

Oct 11, 2018
2 years ago
Brought my car here last minute for an inspection after another garage quote was outrageous and they were able to fit me in that day. They were honest and had fair pricing. Kind and professional when vehicle was picked up. Would recommend.

Oct 10, 2018
2 years ago

Oct 9, 2018
2 years ago
I have had a couple of really excellent experiences at Garry's now. The staff are kind and friendly. They charge reasonably and are honest. When the job didn't get done on the same day they provided me with a loaner car on the spot. The staff have gone above and beyond for me and I would recommend this Service Center to anyone.

Sep 9, 2018
2 years ago

Aug 9, 2018
2 years ago

Aug 9, 2018
2 years ago

Aug 9, 2018
2 years ago

Aug 9, 2018
2 years ago

Aug 9, 2018
2 years ago

Aug 9, 2018
2 years ago

Aug 9, 2018
2 years ago

Aug 9, 2018
2 years ago
Always top notch service

Aug 9, 2018
2 years ago
I called today. Luke answered and was very helpful.Took my car in and the looked it over,ordered parts and had it ready same day.

Aug 9, 2018
2 years ago
Get my saab serviced at Gary’s love there service great place to bring your vehicle if you want to get it Diagnosed right

Aug 9, 2018
2 years ago
The shop is very clean, the personnel are friendly. It was disappointing their prices were so much higher than their other shop in Tilton.

Aug 9, 2018
2 years ago
My husband and I have been going to Garry's for years now. We are always happy with the service we receive the pricing is reasonable and they are more than willing to provide a quality loaner vehicle for any extended work.

Aug 9, 2018
2 years ago
What great customer service!!! Had a problem with my car today and they came to my house, and they didn't even want to charge me!!! Thanks again.....I am very greatful

Aug 9, 2018
2 years ago
Fast, honest, and fair. I've been bringing my cars here for years without issue.

Aug 9, 2018
2 years ago
I've been going to Garry's for over 3+ years now servicing all our vehicles and I must say that every time I go, I am so happy with the service and friendliness of the staff. They take the time to talk to me and explain what is being done and why, they always work around my schedule when making an appointment, and stay within my budget for repairs. I can't say enough great things about them! Would never go anywhere else for my car service.

Aug 9, 2018
2 years ago
I have been going to Garry’s for several years and have had a positive experience every time. As a non-car person, I appreciate their clear communication and patience explaining to me what repairs are needed and helping me sort out what repairs are necessary and which can wait.

Aug 9, 2018
2 years ago
I was extremely pleased with my service at Garry's! I recently moved from NY to NH and needed a lot of work done to pass inspection. I love the fact that they can give you a loaner car which is very convenient. Given the amount of work needed they were great at working to try to keep costs done as well. They were also very professional and unlike some auto shops I always felt they were being honest about the work that needed to be done on my vehicle. I will be going to Garry's from now on!Also, if you do need to stay at the shop while work is being done to your car they provide free coffee and snacks and have a comfortable waiting area with nice couches and chairs and free wifi... I honestly can't say enough good things and recommend anyone who needs car repairs go there, you won't be disappointed!

Aug 9, 2018
2 years ago
Honest and professional. After Garry's Service Center performed some minor service on my vehicle, I returned to the shop to pay my invoice, while also taking the opportunity to express some concerns I had with respect to the service and the resulting invoice. While there was nothing substandard about the actual work they performed, the staff at Garry's acknowledged a mutual miscommunication and waived the fee resulting from the work. Despite numerous attempts to pay the invoice in order to close the matter, the staff at Garry's repeatedly insisted upon waiving the fee, citing the importance of customer satisfaction and return business as far exceeding the collection of a small service fee. The staff at Garry's was professional and courteous throughout our conversation, and their commitment to customer satisfaction (and sound business practices) made for a pleasant experience. I will return to Garry's in the future, and recommend their services to others!

Aug 9, 2018
2 years ago
I would like to highly recommend Garry's Service Center for automotive repair and maintenance. Just yesterday.I discovered my car would not start at all. I called Cheryl and Luke at Garry's and asked for help.Luke personally came to my home 20 minutes later and got my aging BMW started. I then drove to Garry's and Cheryl set me up with a new battery and had the electrical system checked. I was back on the road by noon. This is just the most recent of years of happy experiences at Garry's. We were first referred there by another reputable mechanic in town. They could not fix the AC in my wife's older SAAB. Nor could the local SAAB dealership! Garry's got it fixed. We have been going there ever since. I should mention their excellent fleet of loaners which make getting repairs and maintenance painless. They are extremely skilled and honest. The staff is truly there to help. Garry's has my enthusiastic and unqualified endorsement.

May 20, 2018
2 years ago
Garry's Service Center is amazing & they deserve more than 5 stars... I live in Vermont and I was driving to Maine today. I got an oil change 3 days …More

May 20, 2018
2 years ago
I've been going to Garry's for over 3+ years now servicing all our vehicles and I must say that every time I go, I am so happy with the service and friendliness of the staff. They take the time to talk to me and explain what is being done …More

May 20, 2018
2 years ago
I wish to preface this review with facts of exactly why I chose a Winner! I am a retired veteran working part time at an auto parts store. Prior to having repairs to my vehicle under unique circumstances, Garry's is also a customer on …More

May 20, 2018
2 years ago
I would like to highly recommend Garry's Service Center for automotive repair and maintenance. Just yesterday.I discovered my car would not start at all. I called Cheryl and Luke at Garry's and asked for help.Luke personally came to my …More

May 20, 2018
2 years ago
Honest and professional. After Garry's Service Center performed some minor service on my vehicle, I returned to the shop to pay my invoice, while also taking the opportunity to express some concerns I had with respect to the service and …More

Aug 30, 2017
3 years ago
First time customer at Garry's Service Center and I'm very pleased with how they worked me into their busy schedule. I look forward to having Garry's as my go to service center for my Ford Edge in the future.

Aug 9, 2017
3 years ago

Aug 9, 2017
3 years ago
Wonderful service, and honest! Brought a truck in to be inspected, and they told me everything wrong with the vehicle. Saved me from potentially spending 11,000!!!! Thank you for doing business right!

Aug 9, 2017
3 years ago
Garry's Service Center is amazing & they deserve more than 5 stars... I live in Vermont and I was driving to Maine today. I got an oil change 3 days ago, so I would be ready for the trip. Upon entering Concord, (about halfway through my trip, far from both home and my destination) my dashboard lit up with a low oil alert. I pulled off the interstate and found this service center that specializes in Audis & other European cars. I walked in during lunch hour with no appointment, and completely at their mercy. Not only did they take my car immediately into their shop, but they showed me the undercarriage covered in oil and the part that had been damaged during the original oil change in Vermont. While I waited, I was shown to a waiting room that looks like my living room at home, given the free wifi password, and sat a desk to do work on my computer. I was given a loaner car (free!) to go and get lunch. By the time I was back, my car was ready- another oil change, a new part, AND they cleaned up the oil that had splattered underneath. So they fixed a mistake that some one else had made, and had me back on the road in under 2 hours. When I walked in, I was very frustrated and annoyed. When I left I was in a great mood- I could not have had a better experience. Luke and his crew are the best. VERY PROFESSIONAL & VERY KNOWLEDGEABLE. I never write reviews and now I cannot shut up about this place. I will find an excuse to go back and give them more business.

Aug 9, 2017
3 years ago
I was driving to Maine from Claremont when my brakes failed- I pulled into the first place I could find, which happened to be Garry's. It was a Saturday and they were closed, but Jeff the owner just happened to be there. He took my car in and gave me a loaner car free of charge so I could get home. My car was ready in a couple days and for a very fair price. Excellent commitment to customer service. I will probably drive the 1.5 hours here just to get my car repaired in the future.

Aug 9, 2017
3 years ago
I've been taking my car to these guys for the past 5 years and I'll never go anywhere else if I can help it. Moved an hour away and still come back to them. Everyone is super friendly and helpful, they're honest and straight forward about their work and stand behind it 100%. Just a great place.

Aug 9, 2017
3 years ago
I went in for a flashing tire pressure light and had no appointment. Someone immediately came out, and took my keys, and led too the waiting room area, which was nice and comfortable. Ten minutes later, I was told its all set. I've worked in the automotive business for thirteen years, and I could tell from the first interaction these guys are top shelf. I would suggest them too anyone. Thanks again. Ian Bray

May 20, 2017
3 years ago
My husband and I brought our used volvo of just over a year to Gary's in need of work and we were blown away by how honest and compassionate they are. We have gone through a lot this year and can't handle much more . (which they have no …More

May 20, 2017
3 years ago
I was driving to Maine from Claremont when my brakes failed- I pulled into the first place I could find, which happened to be Garry's. It was a Saturday and they were closed, but Jeff the owner just happened to be there. He took my car in …More

May 20, 2017
3 years ago
I went in for a flashing tire pressure light and had no appointment. Someone immediately came out, and took my keys, and led too the waiting room area, which was nice and comfortable. Ten minutes later, I was told its all set. I've …More

Aug 9, 2016
4 years ago
Had an inspection done here w/o any appointment. Fast service, very nice people.

Aug 9, 2016
4 years ago
Always friendly and very knowledgable about all types of cars - Always able to get us in quickly!! Great Service

Aug 9, 2016
4 years ago
A very positive experience at Garry's, Very business like, but friendly personnel. Work is always done as explained in advance. Very clean environment. Would recommend to anyone who is looking to repair their automobile. Thanks everyone.

Aug 9, 2016
4 years ago
They have always taken great care of me. And saved me a lot of money by being upfront with me. definitely made me a lifelong customer.

Aug 9, 2016
4 years ago
The people here are amazing! I'm from New York City, just visiting in Concord and when the check engine light came on I was recommended to go to Garry's. They made certain it was safe for us to drive back home. Being from NYC we have a tendency to hold onto mechanics we can trust tenaciously. (Like Seinfeld couldn't trust anyone but Puddy) If ever i'm in New Hampshire again I'll go to Garry's.

Aug 9, 2016
4 years ago
My husband and I brought our used volvo of just over a year to Gary's in need of work and we were blown away by how honest and compassionate they are. We have gone through a lot this year and can't handle much more . (which they have no idea about). I was in tears...just the way they treated us and the amount of compassion that was shown to us, how they went above and beyond. They offered to help us in so many ways and I can't list them all, but I will tell you they put the well being and safety of my own family before trying to make a nickel. Cheryl and Jeff are truly genuine people! The staff was wonderful too! Definitely would recommend for anyone to go there. I think you will find you can trust them ! I do!

Aug 9, 2016
4 years ago
To anyone looking for a reliable mechanic--go to Garry's Service Center. Seriously. When I first visited them I had reached out for a second opinion on what was wrong with my 2008 Mini Cooper. It was shaking, humming and felt far from normal, and I had a pretty good feeling that my tire had a hole in it. I could not afford the recommended $1075 repair that my other mechanic said would fix the problem, and so I looked to Garry's Service Center to either confirm or deny that that was the way to go. The annoying voice in the back of my head felt like it had something to do with the tires and not the frontal wheel barrier, but I know very little about cars which is why it is so important to me to trust my mechanic. Good thing I went with my gut and got Garry's mechanic's opinion. After taking my car in he told me that my left tire was about to come off and my right tire was almost flat--the main cause of the shaking I felt. Both pretty serious issues if I drive on the highway the majority of the time. So, not only did I get both of those problems fixed AND check and clean all my other tires, BUT I ALSO SAVED A TON OF MONEY! The total for my visit was $114...which left me absolutely beaming as I thanked them for all their help and left a VERY happy customer. As an added bonus, I know that they will always be there for me if my car has any issues in the future that require long term fixing. They have free rental cars readily available to ensure that I am not stuck until my car is fixed. All in all, don't keep debating which car repair company to go to, because Garry's Service Center is the place to go!

Aug 9, 2016
4 years ago
When I helped my daughter purchase a little Saab, which we know nothing about except that it needed some work, Garry's was highly recommended to do the repairs it needed. We got way more than we expected! They were so accommodating, gave me a ride to work, and had the car ready in a better than reasonable time. Everything they did was explained to me and they were very honest regarding the cars needs now and in the future. We are completely satisfied. Thanks Cheryl!! And all your team!

May 20, 2016
4 years ago
The people here are amazing! I'm from New York City, just visiting in Concord and when the check engine light came on I was recommended to go to Garry's. They made certain it was safe for us to drive back home. Being from NYC we have a …More

May 20, 2016
4 years ago
Let's face it, some of us just aren't car people. That said, not all car people are fair. It can be confusing. In my case, I was on the hunt for a good quality used car that wouldn't break the bank. Jeff (who I think is like the new Garry) …More

May 20, 2016
4 years ago
To anyone looking for a reliable mechanic--go to Garry's Service Center. Seriously. When I first visited them I had reached out for a second opinion on what was wrong with my 2008 Mini Cooper. It was shaking, humming and felt far from …More

Hannah Carbonneau
May 7, 2016
4 years ago
Garry's is awesome! Honest, dependable and reasonably priced! Great service!!

May 6, 2016
4 years ago
Overall distrust. You know that feeling when you leave and then you realize, oh my gosh, I was just screwed. That's the feeling you might get if you visit this place. What kills me even more is that I know a fair amount about cars, but my level in trust in people is too high and that's where things went astray here. The reason overall why I am upset with my visit is because I told them the sole purpose of my visit was because the car was not tracking straight. (needed alignment I thought) But I had already taken it somewhere to align it twice and they agreed they'd look it over to see if there was "something preventing a good alignment." Their word, not mine. Instead, they aligned it and also tacked on more work and diagnostics without any of my approval. They assured me, "we'll take good care of you". This is my fault for not asking them how much it would cost but also their since they did not have any prior approval, even verbal from me to do anything else other than alignment "if they thought it would help" and also the diagnostic plug-in. To summarize, given the chance (and I gave them the chance) this shop uses deceptive and distracting tactics, such as quoting me $1,400 for a part of the car that does not even relate to the alignment and then distracting me from calling Bu#@ $hit on them due to the shock. I will probably call them tomorrow to see if there is something they can do - but overall people should still be warned of this place. An honest shop would have charged me for the alignment and maybe half hour's labor rate because it was only in there for a total of maybe 1.5 hours, MAX. 9AM - 10:30AM; no parts changed. That's a pretty profitable hour and a half I'd say, wow!