Our Reviews
Rating Breakdown
5
615
4
20
3
6
2
2
1
16
Excellent customer service and communication. Car repaired quickly and significantly quicker than the dealer. Excellent value and pricing. Plan on going back for routine and any emergency repairs.
I highly recommend Bothell Way Garage. I chose to call because of the reviews. I called a few places and couldn't get in for a week or more. Jared called me back and turned my bad day all around! He was able to get me in that morning(due to cancellations) and diagnosed maybe 2 hrs later. He quoted me a price, and when I came to pick her up, he told me about all the other things my car needed work on. But not in a take all your money kinda way. Honest. Oil, brakes, and tires (which he doesn't do). And then he knocked the price down! Fast, professional, and genuinely honest!! I'll be back for the brakes and oil... but I need tires first!!THANK YOU JARED AND BOTHELL WAY GARAGE TEAM!!
True professionals who get the job done right. You may have to wait after getting your repair scheduled. Did you want to eat at that restaurant with the empty parking lot or the one with a line out the door?
WOW !! I have several jobs done here and they are fantastic ! They also stand behind their work! Highly recommend them to anyone!.Never overcharged and trust what they recommend for sure. Finally a car repair facility you can totally trust !
Great service
I have come to this garage many times after they helped me through a number of O2 sensors failing and since they have had nothing but extremely professional service and lightning fast turnarounds (the fastest being two hours post drop-off). Cannot recommend them enough for repairs in the Bothell metropolitan area.
My son's 2001 prius needed a new hybrid battery. We drove down from Vancouver. Arrived at 8:30am and the work was done promptly and perfectly by 11:00am. Mark is very personable and has a "customer centered" approach to the business.I would not hesitate to take my car there again.Thank you Mark.
Great service. Timely, friendly and honest.
My car broke down during "after hours" on the highway - steering wheel locked in place (my alternator broke- it was terrifying!). Bothell Way Garage was the closest place to tow my car to. Mark was able to turn my car around by noon the next day, gave a reasonable estimate, and saved me a bunch of time and money. I appreciate this place and would consider it my main mechanic if I lived closer. 10/10 customer service, and even a follow-up text to check on things to make sure my car was still running. 🙂Thank you!
Repaired with a clear explanation of my Bronco's current issue. And at unbeatable fair costs. Greatly satisfied, glad to have finally found a reliable go-to shop for future repairs
I just had my car worked on for the first time at Bothell Way Garage and I couldn't be happier with the service! The team is very friendly, knowledgable and professional. Answered all my questions along the way and did an amazing job! No complaints, I would highly recommend them if your searching for a trusted place to get and keep your car healthy!
Be careful if you purchase a car from this place! You think you are getting a good car as you are buying from someone who works on cars but he’ll fix just the necessities to get it sold then your car breaks down and no longer his responsibility!
Easy parking
Amazing team and very professional
These guys are great! They're very knowledgeable, friendly, transparent, trustworthy...all the positive adjectives. I'll definitely be back, but hopefully not any time soon. ;)
Excellent service!
Always do a great job!
I have been going here for years. Great customer service and work. Never had an issue with them. Honest and reliable people. I recommend them to everyone.
Great service Jarrod and Mark are great. The whole experience was painless and the mechanics there where able to get my car diagnosed and fixed without issues.
I would have to move very far away to stop using Bothell Way Garage. They are the only honest mechanics I have ever met. They are very straightforward and fair. They are also very nice people.
I had a great experience at Bothell Way Garage, who did some work to my 1986 Ford Bronco XLT. Jared's communication was fantastic all along the way, and was very clear at every phase of the work about the status and associated costs. As an auto cleaning shop owner myself, I really appreciated their work. I have no doubt I'll be back!
Love these guys! Great customer service and quality work!!
Great people, great service
Friendly and very knowledgeable. They truly care about their customers.
I try to do as much work on my cars myself, but when it's time to take one to a repair shop, these guys are totally awesome to work with.
Exceptional, honest, professional, and fairly priced service. Don't go anywhere else. With how well he runs things and how much business he gets I hope Mark opens another shop.
Mark was extremely helpful and knowledgeable throughout the whole process of getting maintenance done on my car! I felt as though he emphasized the services which were most important without trying to sell unnecessary services to me. Overall a great experience and would definitely recommend Bothell Way Garage to others!
I was so glad a coworker referred me to these guys. They were able to see my car quickly and had the major engine repair done in less than two days! They gave me a very competitive price compared to the dealership and explained the issue to a detail I could understand. Glad to have my wheels turning again and my wallet still intact, thanks Bothell Way Garage!
Mark, Jared, and the gang at Bothell Way Garage have always provided me with outstanding service! Most recently, they quickly diagnosed and fixed a problem with the heater core in my F150. I've been going here for years and they always stand behind their work. Very friendly and honest. Highly recommend.
