Our Reviews


Average User Rating

4.85 / 5

Rating Breakdown

5
610
4
19
3
6
2
2
1
16

Feb 9, 2023
1 year ago
Excellent service, trustworthy, fair, don't upsell.

Feb 9, 2023
1 year ago
Great experience, great customer service. Well informed and trust there service.

Feb 9, 2023
1 year ago
Friendly and very knowledgeable. They truly care about their customers.

Feb 9, 2023
1 year ago
Fast friendly and not over priced. They actually work with you and your budget.

Feb 9, 2023
1 year ago
Promt, ready to help, professional. So far, honest too (it is rare to find in auto repair shops)

These guys are great, honest, fair and super easy to work with. My go to mechanic in Bothell!

Feb 9, 2023
1 year ago
I am very happy to have found this car shop. Excellent work and pricing.

Feb 9, 2023
1 year ago
Very Fair prices, great work and incredibly nice people! Usually a week out for appointments so plan accordingly.

Feb 9, 2023
1 year ago
I try to do as much work on my cars myself, but when it's time to take one to a repair shop, these guys are totally awesome to work with.

Feb 9, 2023
1 year ago
Bothell Way Garage is excellent their service is top-notch they treat people with respect I'm disabled and have cancer and they take that into consideration and have my vehicle done when they say they're going to have it done this is the second time I've gone to him I will surely continue in the future

Feb 9, 2023
1 year ago
Exceptional, honest, professional, and fairly priced service. Don't go anywhere else. With how well he runs things and how much business he gets I hope Mark opens another shop.

Feb 9, 2023
1 year ago
Great service, amazing prices! They fixed my vehicle's issues! I highly recommend getting any minor or major auto repairs done here!

Feb 9, 2023
1 year ago
This place is the ONLY PLACE I TRUST TO TAKE MY CAR.. MARK AND THE GUYS ARE THE NICEST BUT ALSO BLUNTY HONEST BUNCH OF GUYS IVE EVER MET!!! I'm Soo happy I was introduced to them when I bought my old car from the place next door. I sold that one for the car I have now, but I wouldn't take it anywhere else but here bc I KNOW I won't get ripped off. Love you guys at Bothell way Garage!!! 😘😘😘

Feb 9, 2023
1 year ago
So, my old Honda was leaking. Took it in and they found two leaks that has sprouted up. They got it fixed and I had my car back in two day turn around time and their prices are very reasonable. 3 weeks later after it stopped raining, I noticed the leak again and the smell of exhaust when i turned my heater on. I took it back in and Jared confirmed that one of the seals they'd replaced hadnt took like it was supposed to and was leaking oil onto the exhaust where the smelly fumes were coming from. He fixed it under warranty, didn't charge for the repair for the broken seal, and now the car is running like a top again.The things I appreciate about Jared and his team is that they explain everything going on with everything written on an itemized receipt, they never make you feel like you're bothering them, and they stand by their work They got integrity and honor and I really appreciate that. Would recommend them to anyone who asks.Thanks guy.

Feb 9, 2023
1 year ago
Nice concept & Place They just lack experts wasn’t able to figure out how to unloose my bolt on my car so I just left wasn’t charge which was a good thing. Manager/owner seems easy going. Good customer service on his part. If you know what your doing why not go here fix it yourself.

Feb 9, 2023
1 year ago
Genuine, hard working, and beyond friendly. These fellas are who I use because no auto service even comes close to the quality and care of their work. I send my friends and family here if they have car issues and so far every one of them has said that THIS is the place they always want to bring their vehicle to now.I appreciate you all.

Feb 9, 2023
1 year ago
Very friendly and knowledgeable staff. Gave me very detailed list and cost estimate for what services are coming up on top of what needed to be done now. Was looking for a new place to take my car and glad I found this place.

Feb 9, 2023
1 year ago
These guys have the reviews that they have for a reason! Awesome team over here. Jared and Mark were amazing. It was very quick and they kept me updated and gave me an accurate quote and didn't perform repairs until the go ahead was given. They let me know what was needed and what will need to be looked at soon. Would recommend them to everybody for sure

Feb 9, 2023
1 year ago
I was so glad a coworker referred me to these guys. They were able to see my car quickly and had the major engine repair done in less than two days! They gave me a very competitive price compared to the dealership and explained the issue to a detail I could understand. Glad to have my wheels turning again and my wallet still intact, thanks Bothell Way Garage!

Feb 9, 2023
1 year ago
Mark was extremely helpful and knowledgeable throughout the whole process of getting maintenance done on my car! I felt as though he emphasized the services which were most important without trying to sell unnecessary services to me. Overall a great experience and would definitely recommend Bothell Way Garage to others!

Jan 29, 2023
1 year ago
I had a great experience at this place.Service: General repairs & maintenance

Jan 23, 2023
1 year ago
Best around! Worth waiting for an appointment!

Dec 29, 2022
1 year ago
Highly recommend this garage. I’ve been using them for a few years. Mark and his team are the best in the business. Quick turnaround time and everything is always done properly. Can’t say enough good things about this garage. Don’t hesitate to take your vehicle here. You won’t regret it.Service: Transmission

Dec 23, 2022
1 year ago
This is by far the most honest and caring mechanics I've ever dealt with. My check engine light came on and Jared or Mark discovered a very slight oil leak that lead to almost no oil left in the engine. Rather than do an expensive repair he told me that for now just an oil change is needed and he will check how severe the leak is in 5,000 miles. I am so impressed and thankful with the honesty and the speed with which everything was done. Mark even texted me this morning just to check in and make sure everything is still running smoothly. I will definitely not go anywhere else for car repairs :)

KS
Nov 29, 2022
1 year ago
This is by far the most honest and caring mechanics I've ever dealt with. My check engine light came on and Jared or Mark discovered a very slight oil leak that lead to almost no oil left in the engine. Rather than do an expensive repair he told me that for now just an oil change is needed and he will check how severe the leak is in 5,000 miles. I am so impressed and thankful with the honesty and the speed with which everything was done. Mark even texted me this morning just to check in and make sure everything is still running smoothly. I will definitely not go anywhere else for car repairs :)Services: Vehicle Inspection, Oil change

Oct 29, 2022
1 year ago
I've had work done on my Jeep here multiple times. Every time has been great service, communication, and price!Service: Brakes

Jul 29, 2022
1 year ago
I’ve taken my truck into Bothell Way Garage a fair amount over the last few years. If they can fix it they have always been up front about the how long and the how much. Once they couldn’t and they were up front about that too. Mark, the owner, has always been honest about what can and can’t be done and has also treated my friends who I’ve sent there well.Services: Transmission, General repairs & maintenance

Jul 28, 2022
1 year ago
Prompt, attentive, skilled, reliable and fast. Spotless shop and restroom.Services: Auto brake replacement, Engine repair, Auto engine diagnostic, Wheel alignment, General repairs & maintenance, Oil change

Jul 18, 2022
1 year ago

Jun 28, 2022
1 year ago
Mark and his team truly show what an ideal auto repair business entails: full expertise, great customer service and balanced pricing. I have been taking my old car to this repair shop for some years and every time I have had a great experience. They explain repair options, work with you on the schedule for repairs and always follow up on the post-repair condition of the car. Highly recommendServices: Auto water leak repair, General repairs & maintenance, Oil change, Engine repair, Auto maintenance, Brakes, Auto engine tuning, Auto engine diagnostic

Feb 9, 2021
3 years ago
Brought my van down here a few months ago and they were great. Mark even called me at the end of the day to keep me updated. I'll be recommending them to other people in the future.

Feb 9, 2021
3 years ago
Nice group working there. I wasn't sure what was wrong with my car at all but they were able to get it fixed and running the same day. Would recommend to friends!

Feb 9, 2021
3 years ago
Worked on my 2014 bmw and my 2015 Ford F-150 truck. Tires oil and transmission, they does it all! Mark was awesome on the phone and paid for my Uber to grab lunch in town! Sweet service!!

Feb 9, 2021
3 years ago
Every time I need help with my car these guys are so wonderfully helpful! They are so nice and always try give me advice like I were family. One time I though I needed new brakes because they were squeaking sometimes, and they let me know that my brake pads were still at about 70% and don't need to be changed.They told me how I could fix the noise if I really wanted to, the cost and the labor, and that in all honesty it wasn't really necessary to spend the money on it unless I really wanted to. No up-sales, no shadiness, just honesty and kindness.I would highly recommend them, they are great to deal with!

Jan 10, 2021
3 years ago
Come for the CHEAP OIL CHANGE, stay for the honesty, quality work and genuine people. My family has been bringing cars here for 15 years. Their quotes are almost always less than a second opinion, and if not they will let you know. Mark is …More

Nov 1, 2020
3 years ago

Nov 1, 2020
3 years ago

Nov 1, 2020
3 years ago

Oct 3, 2020
3 years ago
Moved to Seattle from Michigan about half a year ago now and was concerned with finding a new place to have my car serviced. Mark made everything easy for me and did some above and beyond things to make it a cinch. Going to pick up my car after work today will definitely go to them again. Services: Tuning, Oil change, Battery, Electrical

Oct 3, 2020
3 years ago
Mark went above and beyond to help me out. After getting taken advantage and talked down to by a dealership for quite some time I was nervous to take my car to a new shop but knew I couldn't continue to be disrespected by dealerships. As soon as I came here, Mark restored my faith. He was honest and helped me understand what was wrong with my car. They worked with my schedule and budget to help prioritize what was needed immediately and what could wait. If I could give 100 stars I would. Best car shop on the Eastside - highly recommend.

Sep 30, 2020
3 years ago
Moved to Seattle from Michigan about half a year ago now and was concerned with finding a new place to have my car serviced. Mark made everything easy for me and did some above and beyond things to make it a cinch. Going to pick up my car after work today will definitely go to them again. Services: Electrical, Oil change, Battery, Tuning

Sep 20, 2020
3 years ago
Moved to Seattle from Michigan about half a year ago now and was concerned with finding a new place to have my car serviced. Mark made everything easy for me and did some above and beyond things to make it a cinch. Going to pick up my car after work today will definitely go to them again. Services: Battery, Oil change, Electrical, Tuning

Sep 16, 2020
3 years ago
Moved to Seattle from Michigan about half a year ago now and was concerned with finding a new place to have my car serviced. Mark made everything easy for me and did some above and beyond things to make it a cinch. Going to pick up my car after work today will definitely go to them again. Services: Electrical, Battery, Tuning, Oil change

Sep 13, 2020
3 years ago
Moved to Seattle from Michigan about half a year ago now and was concerned with finding a new place to have my car serviced. Mark made everything easy for me and did some above and beyond things to make it a cinch. Going to pick up my car after work today will definitely go to them again. Services: Battery, Electrical, Tuning, Oil change

Sep 8, 2020
3 years ago
Moved to Seattle from Michigan about half a year ago now and was concerned with finding a new place to have my car serviced. Mark made everything easy for me and did some above and beyond things to make it a cinch. Going to pick up my car after work today will definitely go to them again. Services: Battery, Oil change, Tuning, Electrical

Sep 5, 2020
3 years ago
Moved to Seattle from Michigan about half a year ago now and was concerned with finding a new place to have my car serviced. Mark made everything easy for me and did some above and beyond things to make it a cinch. Going to pick up my car after work today will definitely go to them again.

Jul 16, 2020
3 years ago
Positive: Professionalism, Punctuality, Quality, Value A trustworthy friendly place where you do not have to worry about any kind of up-selling or hidden charges. Mark has been the most accommodating person whenever I have called him and any issues in my car were quickly diagnosed and clearly …More

Apr 18, 2020
3 years ago
This is absolutely the best garage I ever experienced:

Apr 18, 2020
3 years ago

Feb 14, 2020
4 years ago
Bothell Way Garage has been a great fine, ever since my son, did a groupon with them and spoke highly of them. I've recommended them to my kids and friends. I found them to be efficient, work with Integrity, and friendly. …More

Feb 9, 2020
4 years ago

Feb 9, 2020
4 years ago

Feb 9, 2020
4 years ago

Feb 9, 2020
4 years ago
Good people, reasonable

Feb 9, 2020
4 years ago
Will never go to another mechanic. Trustworthy, accommodating and worth every penny.

Feb 9, 2020
4 years ago
These guys have fixed many cars for me, and they've done it better than anyone else. Not only do they put you first, but they put no one last (except the competition)

Feb 9, 2020
4 years ago
This is absolutely the best garage I ever experienced:- Accurate diagnosis and quality repair- Reasonable price- Friendly and Honest

Feb 9, 2020
4 years ago
I could not have had a better experience here. They stuck to their estimate despite it taking way longer then expected, squeezed me in the same day I decided I needed the fix and were nothing but sweet and wonderful every time I was in the shop. I can not recommend them enough!!

Feb 9, 2020
4 years ago
I found this place by accident after my car broke down on the freeway on my way to work. I called over and spoke with Mark who was wonderful. I had my car towed to this facility to get it diagnosed and repaired. Mark kept me informed throughout the process as to what was being done and the cost. 1 day later, my repairs are done and I will never use another mechanic again. In fact I'm joking with my coworkers now that this is the 1st car trouble we have had that didn't require a Costco size bottle of Tylenol. Thank you Mark and team for making a stressful and scary situation into a hassle free experience.

Feb 9, 2020
4 years ago
Hands down the best customer service I've ever experienced. Mark helped me from beginning to end and also showed a lot of compassion and understanding with my situation; where he had multiple opportunities to upsell or charge. All the reviews are right, this is a really great shop.