Our Reviews
Rating Breakdown
5
610
4
19
3
6
2
2
1
16
The entire crew at Bothell Way Garage was communicative and thorough in its service. Quality work and would highly recommend them for work on your car.Service: General repairs & maintenance
I’ve taken all of my vehicles to Bothell Way Garage for 10+ years. They know what they’re doing and they treat you like a friend. They have proven themselves to be very honest, fair and ethical. Can you say that about your current automotive shop?Service: General repairs & maintenance
The guys here are all great and skilled in what they do. Mark especially with his excellent customer service. They have helped keep my 1999 Pontiac roadworthy. Would recommend them to anyone!Services: General repairs & maintenance, Brakes, Steering & suspension repair, Wheel alignment
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism
Positive: Professionalism, Punctuality, Quality, Value
good service
Fantastic customer service and performance.
Honest people here.They always do a great job.
They are FABULOUS! They helped us out and they are all AWESOME!! 10 STARS!!!
I am always grateful for their straight forward and their fast/complete care. There's no BS.
These guy's are great. Very honest and reliable shop! Owner's excellent to work with. 👍
The owner is the most kind mechanic i have ever had work on my cars.
This place always shoots you straight. They don't nickel and dime you and they don't try to BS you. You feel like they really do care about your car!
Bothell way garage keeps my acura running tip top, service is great and I feel that staff is honest and friendly.
This guy helped me out with checking my brake lamp. It wasn't much but he didn't charge me. I did thank him with a good tip.
This is a greatttttttt place to maintain ur car. The owner is soooo nice and will never charge you extra money! 10000% recommended to anyone! It worth the visit even you live far away!
I love this shop! They’ve taken great care of my cars over the years and are very nice people.
Always a pleasant experience with this place. Mark is friendly, and real about what needs immediate attention and what can wait. Reasonable prices and quality service. Definitely would recommend to anyone near Bothell who is in need of a mechanic.
My 2013 Outback was seeping oil from the head, value cover and oil pan. Mark and is team of ASE mechanics were able to pull the engine and replace the gaskets for the three leaks. They have been working on my cars since 2006 and have very professional, efficient and have saved me a bunch of money when they can. I highly recommend them and will continue to use them for my auto repairs.
Bothell Way Garage is an amazing shop with an exceptional staff. Mark the general manager is a pleasure to work with an very eager to make his customers pleased with the maintenance being performed on their vehicles.
Bothell Way Garage has been a great fine, ever since my son, did a groupon with them and spoke highly of them. I've recommended them to my kids and friends. I found them to be efficient, work with Integrity, and friendly.They tell it like it is!Roy S. Bothell
Best shop hands down! Had probably the worst situation you can imagine with my 2011 Mustang gt. Had to get a new motor, Dave did a amazing shop got the job done in less then a week and it was all perfect. Mark helped me with everything and very reasonable pricing. Some of the best customer service ever!
These guys are awesome. Really good service and they really know there craft. Not only did they fix my car but they had great prices as well. I'll be using them from now on.
I found this place by accident after my car broke down on the freeway on my way to work. I called over and spoke with Mark who was wonderful. I had my car towed to this facility to get it diagnosed and repaired. Mark kept me informed …More
This is the worst experience I had while repairing my BMW for a simple oil leak.
To begin with they charged me $1200 to fix oil leak.
The fix didnt work from day 1. They kept delaying the fix for actual root cause. My garage floor has oil leaks all over place.
Its been couple of months back n forth and they are conveniently blaming some other part for oil leaks and asking for $1100 more
Never heard of $2300 for an oil leak.
Either the owner/technicians dont know what they are supposed to fix or duping customers or both.
Avoid this place if you love your car.
This is the worst experience I had while repairing my BMW for a simple oil leak. …More
The great communication with what was going was greatly appreciated. For anyone in the area, I would highly recommend their services!
Very pleased with Bothell Way Garage. They are honest, affordable, professional, and prompt in their work. I made an appointment with them a week out, but later they called me the same day and said they could take me in, as their schedule …More
Quick, easy, reliable!
Quick, easy, reliable!
Very kind management and super helpful! Welcomed me in & was easy to work with
Friendly service, honest, quick, realistic, responsible and listen very well. Kudos to mark and the team!!
My alternator went out and they said they could take me the same day! The customer service reps were wonderful and very understanding! I highly recommend this place!!!
This is was my first time visiting this shop and they are one of the best shops I have ever visited. Went above and beyond my expectations and had my car fixed very quickly! This is now the shop that I recommend to my friends and family in Seattle
Friendly, fast and cost conscious pricing. I’ve had two issues corrected that cropped up on a vehicle and they exceeded my expectations of time and quality each time. It's even better that they are my local neighborhood shop, making them very convenient and worth supporting. I'd give them a sixth star if I could.
Very pleased with Bothell Way Garage. They are honest, affordable, professional, and prompt in their work. I made an appointment with them a week out, but later they called me the same day and said they could take me in, as their schedule freed up. They diagnosed my truck and needed to replace my front driver axle, due to a clicking noise and 3 hours later I was able to pick up my truck and drive away satisfied. They also gave me 15% off as I was a new customer. Highly recommend Bothell Way Garage.
Great and honest folks here. I had a 60k servicing that needed to be done and rather than charge me to do everything they inspected what needs to be done and only charged me for that
Honest and fair priced. My daughter wrecked her car, another place was going to charge us $5600 which would have totaled out her car. They fixed it for $1600, and did a great job. I will never go any where else, they earned my business for life!
great service
Fast, friendly - solved the problem for much less than expected.
These guys are great. Always looking out for your best interest.
The work was cheaper than I expected. They completed the job way quicker than I expected and kept a positive attitude throughout the whole process. Excellent job!
Known Bob longer than my wife. Trust him with all my vehicles. Great prices, fast turn around and fast diagnosis.
The service was fast and the cost was reasonable . It was great to have a generous first time discount . I will certainly use them in the future. AL and Gerry Cappucci .
Fixed my car in a timely manner. Were very honest. Best price in town. Won’t go anywhere else!
Super friendly and courteous. Finished a day early on a 2.5 day job and were very thorough. Definitely changing to make this my go-to service shop.
So I left my '98 GMC Jimmy for the day so they could do an oil change and a fuel filter replacement. They did forget to call me when it was done and kept it til around closing time. However, Bob kindly apologized and told me he would be there an hour later so I could pick it. I really do appreciate that extra step they were willing to go for the customer opposed to how other places would probably just keep it over night. Needless to say my car runs very nice and I will be coming back.