Our Reviews


Average User Rating

4.85 / 5

Rating Breakdown

5
610
4
19
3
6
2
2
1
16

Apr 18, 2021
2 years ago
Positive: Professionalism

Apr 18, 2021
2 years ago
Positive: Professionalism, Quality

Apr 18, 2021
2 years ago
Although he couldn't help me with my issue Mark Gave me a number of places that he trusts for me to check out. I will be recommending him to my friends and family. Honest mechanics are rare, it's nice to see some still have integrity.

Apr 18, 2021
2 years ago
Positive: Professionalism, Punctuality, Quality, Value

Apr 18, 2021
2 years ago
Positive: Professionalism, Punctuality, Quality, Value

Apr 18, 2021
2 years ago
Positive: Quality, Value

Apr 18, 2021
2 years ago
Positive: Professionalism, Punctuality, Quality, Value

Mar 27, 2021
3 years ago
NEW

Mar 25, 2021
3 years ago

Mar 20, 2021
3 years ago
NEW

Mar 16, 2021
3 years ago
One of the best experiences I have had with a mechanic shop. Would highly recommend to anybody needing work done on their vehicle. Services: Brakes, Oil change, Transmission

Mar 13, 2021
3 years ago
NEW Positive: Professionalism, Punctuality, Quality, Value

Mar 13, 2021
3 years ago
NEW These guy's are great. Very honest and reliable shop! Owner's excellent to work with. 👍

Mar 13, 2021
3 years ago
NEW Positive: Professionalism, Quality, Value When my brakes started to make all sorts of concerning noises, and were beginning to be less than reliable, I began the search for a trusted mechanic. I found Bothell Way Garage after a thorough search, and I could not be happier with the …More

Mar 10, 2021
3 years ago
Positive: Professionalism, Quality, Value When my brakes started to make all sorts of concerning noises, and were beginning to be less than reliable, I began the search for a trusted mechanic. I found Bothell Way Garage after a thorough search, and I could not be happier with the …More

Feb 10, 2021
3 years ago
Positive: Professionalism, Quality, Value

Feb 9, 2021
3 years ago

Feb 9, 2021
3 years ago

Feb 9, 2021
3 years ago

Feb 9, 2021
3 years ago

Feb 9, 2021
3 years ago

Feb 9, 2021
3 years ago

Feb 9, 2021
3 years ago

Feb 9, 2021
3 years ago
Excellent service!

Feb 9, 2021
3 years ago
Mark is the man!

Feb 9, 2021
3 years ago
Great place. Good people, fair prices.

Feb 9, 2021
3 years ago
Best autoshop out there! Glad I found this place!

Feb 9, 2021
3 years ago
Great customer service and accommodating. Feel fortunate to have found this place.

Feb 9, 2021
3 years ago
Great place to get your car fixed right! :)

Feb 9, 2021
3 years ago
Was recommended this place after my own debacle with my car, NICEST guys, had me out in no time.

Feb 9, 2017
7 years ago
Traveled from out of town and my car had engine issues. Bob, the owner, rearranged his schedule to make sure to get it fixed and us on our way. Fortunate that our hotel was only a few miles from his shop. Great and timely service. I would certainly recommend this shop in the future!

Feb 9, 2017
7 years ago
Great service! Fair price! Had my truck dropped off by a tow truck on Sunday night. Next morning they called, identified the problem (bearing in the water pump was broken), changed the oil because it needed to be done anyway, and had me back on the road that afternoon. Definitely would recommend!

Feb 9, 2017
7 years ago
Excellent, quick service. I would definitely recommend them. My car was towed over there late in the afternoon. I was told they'd call me the next day to tell me what's wrong. I was 20 minutes away, being driven home from work from a friend, when Bothell Way Garage called me at 6:04pm that same evening to tell me the car was all fixed. I asked if I could come back then to pick it up so that I'd have my car to get to work the next day & the guy said, we closed at 6pm, how long would it take you. I replied 15-20 minutes and he said he'd wait. I arrived there in 15 & was met with a smile and a reasonable bill. My car is running great! Thanks so much!

Oct 19, 2016
7 years ago
Solid service all around, and the turnaround was very fast. Will definitely come back again.

Apr 14, 2016
7 years ago
I started going to Bothell Way Garage about 3 years ago after being referred to by a friend. I was knew to the area and skeptical about finding a good shop that I could trust not only with cost of work being done but with the …More

Apr 14, 2016
7 years ago
Car broke down in morning rush hour traffic (clutch cable snapped). Had it towed to Bob's, and he had it up and running by the end of the day. Always great service! …More

Apr 14, 2016
7 years ago
I really appreciate how when I have gone to these "car doctors", they are always efficient, knowledgeable, and amazingly take care of your vehicle typically within a couple of hours! These guys are also nice to women customers (like me) and …More

Mar 20, 2016
8 years ago
I really appreciate how when I have gone to these "car doctors", they are always efficient, knowledgeable, and amazingly take care of your vehicle typically within a couple of hours! These guys are also nice to women customers (like me) and are honest and have reasonable pricing! Earlier this year, my car could not hold a battery jump for even ten seconds...I had it towed and in one minute, Bob figured out the reason why was because of simple battery corrosion on the wires! I was in and out of there in like 20 minutes...WOW. I like knowing that if my old Camry needs help, I can count on those guys giving me peace of mind and my car will be alive again soon! Melody

Feb 9, 2016
8 years ago
Straightforward and good service

Feb 9, 2016
8 years ago
As always great service, value and workmanship. Call them first.

Feb 9, 2016
8 years ago
Very professional, speedy and considerate. Even gave me a ride one way!

Feb 9, 2016
8 years ago
Convient location. Bob seems nice, I was able to come back the next day and he installed my new filter.

Feb 9, 2016
8 years ago
Got me in late notice and did awesome work. Guarantee on his work too. Will return.

Feb 9, 2016
8 years ago
Best shop I've ever been to, Bob is good people...won't be going anywhere but here for future work needed.

Feb 9, 2016
8 years ago
Flexible, knowledgeable, and honest. It is hard to find a shop that meets all of these criteria and Bothell Way Garage does so.

Feb 9, 2016
8 years ago
I contacted Bob at Bothell Way Garage, I had a shoulder operation and needed some work done to my 52 Chevy,he did the job very fast,I had them go thru the Chevy to make sure it was road worthy,they did a great job and kept me in the loop every step of the way,Will use them for future projects,Thanks again Bothell Way Garage!!

Feb 9, 2016
8 years ago
As always, Bothell Way Garage comes through. Whether these guys are replacing entire distributors, or simply changing the oil, I can always count on a job well done at an affordable price. I just wish I had discovered this place earlier. Keep up the good work!

Feb 9, 2016
8 years ago
Bothell Way Garage is the only place we've gone to for more than three years. So far we've only been for oil changes and once for scheduled maintenance. I like Bothell Way because they are close to where we live, easy to schedule an appointment, fast and friendly service and more than anything, wheelchair accessible.

Feb 9, 2016
8 years ago
Bob got me in at the last minute and quickly diagnosed the problem. He advised that my vehicle was safe to drive until he could order the part in the following day. He fixed the problem and did it for under the repair cost he initially quoted me. I will be taking my vehicles to BWG from now on. Bob is trustworthy and professional.

Feb 9, 2016
8 years ago
I started going to Bothell Way Garage about 3 years ago after being referred to by a friend. I was knew to the area and skeptical about finding a good shop that I could trust not only with cost of work being done but with the professionalism while having it done. I couldn't be happier with them on both levels. These folks are courteous, caring and professional all the way. I've now had minor work done all the way up to major jobs and always left feeling good instead of the usual " I got taken again" that I experienced at other shops. I couldn't recommend Bob and the pros in the shop any higher. Finding a Garage that you can trust on your vehicles is such a hard thing to find these days.

Feb 9, 2016
8 years ago
Sputtering and check engine light happened yesterday. PANIC MODE. Was Sunday and everyone is closed, but called Bothell Way Garage first thing this morning, which just happened to be down the street. I called early this morning at 9, diagnosed by 1030, and repaired (new coil and spark plugs) by noon. Quick service. Friendly staff. I have never had a repair happen to fast. Easily itemized receipt. I knew exactly what I paid for. Good rates, especially on the parts. No bogus charges either. Very up front and I could not be happier. Thanks Bob and Dave. GREAT.

Feb 9, 2016
8 years ago
Excellent experience. They were friendly, courteous and perform quality work. They were able to schedule me in quickly for my leaking car radiator replacement and at a good price compared to 3 other shops that quoted the job. I'll definitely be recommending this shop to others and using this shop for all my future auto repairs.

Apr 18, 2015
8 years ago

Apr 14, 2015
8 years ago
Wow, we're soooo glad we called and made an appointment with Bothell Way Garage. They fixed our car the SAME day and for HALF the price we were quoted elsewhere. Bob Nelson, the owner, was very professional and gave my fiancee excellent …More

Apr 14, 2015
8 years ago
Sputtering and check engine light happened yesterday. PANIC MODE. Was Sunday and everyone is closed, but called Bothell Way Garage first thing this morning, which just happened to be down the street. I called early this morning at 9, …More

Feb 9, 2015
9 years ago
I enjoy working with the team at Bothell Way Garage.

Feb 9, 2015
9 years ago
The staff is easy to work with. Able to get my car in on short notice. Honest prices and simple, no BS customer service. Rare for an auto repair shop!

Feb 9, 2015
9 years ago
Wow, we're soooo glad we called and made an appointment with Bothell Way Garage. They fixed our car the SAME day and for HALF the price we were quoted elsewhere. Bob Nelson, the owner, was very professional and gave my fiancee excellent customer service. We'd taken his car to a Good Year center in Bothell when it started acting up and they diagnosed it as radiator problem.We paid for the diagnostic fee but decided against having them replace the radiator because their quote seemed high. I encouraged my fiancee to check Google reviews to find an alternative repair shop since he's not from this area. Bob even gave us a 15% discount for being a new customer and a 2 year warranty. I will be sure to bring my car there too when the time comes!

Feb 9, 2014
10 years ago
They did a good job on my van's rear brakes. I ended up spending a little more than I was hoping to, but isn't that how all car repairs go. When I picked up the van, they let me inspect the brake drums as I requested. And when I had a question about the gear oil in my diff, they re-racked my van and checked it for me.

Nov 30, -0001
2024 years ago
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