Our Reviews

Average User Rating

4.85 / 5

Rating Breakdown

615

Mang Chen

Dec 30, 2020
3 years ago

Positive: Quality Needed new breaks and this place worked out great! Got in and out and they were very friendly Service: Brakes

Mang Chen

Dec 29, 2020
3 years ago

Positive: Quality Needed new breaks and this place worked out great! Got in and out and they were very friendly

Steve Wilk

Nov 30, 2020
3 years ago

I had my automatic transmission repaired last year. At an recent oil change MARK noticed a little leak. He kept the car and repaired it under warranty. The BEST customer service anywhere. We are fortunate to have Mark and his team in our area. Service: Transmission

James M

Nov 7, 2020
3 years ago

Positive: Professionalism, Punctuality, Quality, Value I couldn't have asked for a better experience working with Mark, the service writer and owner of Bothell Way Garage. Joey, the service writer from Mac Truck Repair in Redmond, referred me. As explained in detail by Mark, the power steering …More

Jessie Rook

Nov 4, 2020
3 years ago

I was looking for a new car repair shop because I was sick of taking my car into the dealer! Two of my friends recommended this shop and I’m so impressed! Super friendly, quick to diagnose the problem and my car was repaired in one day! …More

Tiffany Zaremba

Nov 1, 2020
3 years ago

Eric Herron

Nov 1, 2020
3 years ago

Kris Thompson

Nov 1, 2020
3 years ago

Ashley Peters

Nov 1, 2020
3 years ago

Jessie Rook

Nov 1, 2020
3 years ago

Jordan Kaminski

Oct 3, 2020
3 years ago

Moved to Seattle from Michigan about half a year ago now and was concerned with finding a new place to have my car serviced. Mark made everything easy for me and did some above and beyond things to make it a cinch. Going to pick up my car after work today will definitely go to them again. Services: Tuning, Oil change, Battery, Electrical

Austin I

Oct 3, 2020
3 years ago

The staff was very friendly and the price was very reasonable. Highly recommend these guys.

Kaylee Botting

Oct 3, 2020
3 years ago

Mark went above and beyond to help me out. After getting taken advantage and talked down to by a dealership for quite some time I was nervous to take my car to a new shop but knew I couldn't continue to be disrespected by dealerships. As soon as I came here, Mark restored my faith. He was honest and helped me understand what was wrong with my car. They worked with my schedule and budget to help prioritize what was needed immediately and what could wait. If I could give 100 stars I would. Best car shop on the Eastside - highly recommend.

Jordan Kaminski

Sep 30, 2020
3 years ago

Jordan Kaminski

Sep 20, 2020
3 years ago

Jordan Kaminski

Sep 16, 2020
3 years ago

Jordan Kaminski

Sep 13, 2020
3 years ago

Jordan Kaminski

Sep 8, 2020
3 years ago

Jordan Kaminski

Sep 5, 2020
3 years ago

Rachael Liles

Sep 3, 2020
3 years ago

Positive: Professionalism, Punctuality, Quality, Value I can not recommend this shop enough. As a single female, it is so difficult to find a shop where it doesn’t feel like they are taking advantage of you. Mark and his crew are really great. I won’t take my car anywhere else. Services: Oil change, General repairs & maintenance, Tires, Check engine light diagnostic

Jessica Limb

Sep 3, 2020
3 years ago

Positive: Professionalism, Quality

Adele Savage

Aug 27, 2020
3 years ago

Honest mechanic, great work. No overcharging or upselling.

Cynthia Thomas

Aug 25, 2020
3 years ago

Great, timely service!!! Great prices also.

Rachael Liles

Aug 20, 2020
3 years ago

Positive: Professionalism, Punctuality, Quality, Value I can not recommend this shop enough. As a single female, it is so difficult to find a shop where it doesn’t feel like they are taking advantage of you. Mark and his crew are really great. I won’t take my car anywhere else. Services: General repairs & maintenance, Tires, Check engine light diagnostic, Oil change

Rachael Liles

Aug 18, 2020
3 years ago

Positive: Professionalism, Punctuality, Quality, Value I can not recommend this shop enough. As a single female, it is so difficult to find a shop where it doesn’t feel like they are taking advantage of you. Mark and his crew are really great. I won’t take my car anywhere else. Services: Oil change, Tires, General repairs & maintenance, Check engine light diagnostic

William Jernigan

Aug 14, 2020
3 years ago

I highly recommend this place, they did a really good job with my car. Derrick was very helpful during the entire process.

Rachael Liles

Aug 13, 2020
3 years ago

Positive: Professionalism, Punctuality, Quality, Value I can not recommend this shop enough. As a single female, it is so difficult to find a shop where it doesn’t feel like they are taking advantage of you. Mark and his crew are really great. I won’t take my car anywhere else. Services: Tires, Oil change, General repairs & maintenance, Check engine light diagnostic

Rachael Liles

Aug 8, 2020
3 years ago

Positive: Professionalism, Punctuality, Quality, Value I can not recommend this shop enough. As a single female, it is so difficult to find a shop where it doesn’t feel like they are taking advantage of you. Mark and his crew are really great. I won’t take my car anywhere else. Services: Check engine light diagnostic, Oil change, General repairs & maintenance, Tires

Steve Walter

Jul 30, 2020
3 years ago

Positive: Professionalism, Punctuality, Quality, Value I had the best experience here of any mechanic I have ever used - this was a huge job- the entire engine had to come all the way out to get an oil leak and to fix a bad power steering hose - it was also covered under a third party warranty- …More

Abhishek Sharma

Jul 16, 2020
3 years ago

Positive: Professionalism, Punctuality, Quality, Value A trustworthy friendly place where you do not have to worry about any kind of up-selling or hidden charges. Mark has been the most accommodating person whenever I have called him and any issues in my car were quickly diagnosed and clearly …More