Our Reviews


Average User Rating

2.43 / 5

Rating Breakdown

5
472
4
6
3
4
2
10
1
6

Dec 4, 2020
4 years ago
Very Honest people.

Dec 4, 2020
4 years ago
Excellent service at Kirkham, honest & quality work!PositiveQuality, ProfessionalismServicesTransmission, Electrical repair, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, Electrical, Auto engine diagnostic, Body & Trim, Wheel alignment, Transmission repair, Brakes, Air conditioning, Brake service & repair, Battery, Oil change

Dec 4, 2020
4 years ago
Consistent, honest and thorough service ... along with 'extras' like a wash & vacuum!

Dec 4, 2020
4 years ago
I have had nothing but great service at Kirkham in the past 15 years.ServicesTransmission, Air & cabin filter replacement, Oil change

Dec 4, 2020
4 years ago
Been in business over 25 years..and I use to work there..honest service with some of the best mechanics around.

Dec 4, 2020
4 years ago
I've been going here for about a decade and I'll never go anywhere else - they are friendly, honest and provide truly great service at a reasonable price!!

Dec 4, 2020
4 years ago
Fast, easy to deal with, friendly and I don't feel like I'm getting ripped off. Staff are accommodating and I always know what it's going to cost and when it will be done.PositivePunctuality, Quality, Professionalism, ValueServicesElectrical

Dec 4, 2020
4 years ago
This was the best service I've had on my vehicle. Not only did they repair the damage, they detailed the inside and outside of my vehicle. Best service ever!PositivePunctuality, Quality, Professionalism, ValueServicesTires, Steering & suspension repair, Auto detailing, Brakes, Auto interior vacuuming

Dec 4, 2020
4 years ago
Quality work with no hidden costs or surprises, paid for exactly what I was quoted on. Great staff willing to assist and answer all questions and concerns and work was done in timely manner. Would recommend to anyone looking for quality, knowledgeable service.PositivePunctuality, Quality, Professionalism

Dec 4, 2020
4 years ago
I have been taking my vehicles there for many years. The service is outstanding! I have total trust in their work and would recommend them over and over!

JB
Dec 4, 2020
4 years ago
A+I dropped my truck off the night before for an oil line leak, and was given a ride to the train even though it was just up the street! They called me next day and it was ready for pick up! No hassles!Friendly staff5 StarsHighly recommend!PositivePunctuality, Quality, Professionalism, Value

Dec 4, 2020
4 years ago
Kirkham is always upfront, honest and has your cars best interests at heart. Nothing but good experiences from professional, hard working people.PositiveQuality, Professionalism

Dec 4, 2020
4 years ago
I've gone to this shop for vehicle repairs large and small for the past 3 years. I've always been impressed with the service no matter what I was having done this time. I always feel like I can trust this shop and always feel like I was treated fairly and charged a fair price for the service I received. I highly recommend giving this shop a chance to work on your vehicle!

Dec 4, 2020
4 years ago
My experience at Kirkham was good, but not excellent. They were able to get me in quickly which was great, and diagnosed my car's issues quickly.First off - if you need a ride somewhere ask them. They do shuttle. They didnt offer until they saw me waiting in their waiting area. I had already ordered an uber. Boo.Second, charging an hour of labor to change a starter on a Corolla is disappointing. I know shops pad the hours a bit but it's two bolts and a wiring harness. I've changed them before.Thirdly, their prices on their NAPA certified aftermarket parts are high. I can accept that because they wanna buy quality stuff. But they didnt even give me some kind of refund for the core charge on a toyota OEM starter and alternator. Dissapointing.Lastly, at the end, after paying 1036$, the service guy tells me my vehicle has an oil leakA significant one. Shows me a photo I presume he or one of the mechanics took, but offers no solution. Said they couldn't tell where it was coming from. Really? (Not to overdo being a jerk but isn't that what you folks do there? ).In summary, they're better than some shops I have dealt with in my time, but certainly not the best in my opinion.

Dec 4, 2020
4 years ago
We have used Kirkham Automotive for our vehicles for over 30 years. We have experienced great service, awesome staff and reasonable prices. Whenever we have a question we receive a prompt response. We recommend Kirkham Automotive for all your automotive needs.PositivePunctuality, Quality, Professionalism, ValueServicesAir & cabin filter replacement, Tires, General repairs & maintenance, Auto engine tuning, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Battery, Oil change, Service not listed

Dec 4, 2020
4 years ago
I have been going to Kirkham automotive for a long time now and they are very honest, fair and thorough. They don’t cut corners or cheat you on anything.Very high quality work is important when dealing with an automobile that can cause deaths if not serviced properly.PositivePunctuality, Quality, Professionalism, ValueServicesTransmission, Tires, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair, Brakes, Oil change

Dec 4, 2020
4 years ago
The staff at Kirkham are very professional and reliable, they let me know what my car needs and quoted me on parts at a good price. Same quality as the dealership, and you get the Napa coverage on your repairs. I highly recommend them.PositivePunctuality, Quality, Professionalism, Value

Dec 4, 2020
4 years ago
Experienced multiple disappointing service failures with Kirkham. I booked for an out-of-province inspection of my vehicle and was quoted 1-2 hours to complete the inspection and it took 4 hours!Then, according to them, my vehicle apparently needed almost $2500 worth of work before it would pass inspection. I was not provided with the out-of-province inspection checklist that I've received from other repair shops that says specifically what passed and what failed - merely an estimate of all the supposed work that needed doing.Some of the items on the list also seemed seriously fishy. I had my front brakes replaced only a few months ago, and the brake shop said my rear brakes looked fine, but Kirkham claimed they were completely shot, rubbing metal on metal. That was only one example of a required repair that Kirkham said I needed.I felt like they were completely taking advantage of me, coming to them as a woman with little car knowledge so I took my vehicle for a second opinion and not a single thing Kirkham stated was NEEDED came up on the second inspection.They are deceitful, greedy and unhelpful and I would NOT recommend these liars to anyone.NegativePunctuality, Quality, Professionalism, ValueServicesService not listed

Dec 4, 2020
4 years ago
Went in right before a long weekend and they made sure that I was able to get on the road as planned. Very professional and knowledgeable staff. And I even got a follow up letter in the mail. Would definitely recommend!

Dec 4, 2020
4 years ago
Positive: Professionalism, Punctuality, Quality, Value This was the best service I've had on my vehicle. Not only did they repair the damage, they detailed the inside and outside of my vehicle. Best service ever! Services: Auto detailing, Tires, Steering / Suspension, Brakes, Interior vacuuming

Oct 31, 2020
4 years ago
I have had nothing but great service at Kirkham in the past 15 years. Services: Oil change, Air & Cabin Filter, Transmission

Oct 21, 2020
4 years ago
I have had nothing but great service at Kirkham in the past 15 years. Services: Transmission, Oil change, Air & Cabin Filter

Oct 20, 2020
4 years ago
Very Honest people.

Oct 20, 2020
4 years ago
- Positive: Professionalism, Punctuality, Quality, Value

Oct 19, 2020
4 years ago
Positive: Professionalism, Quality

Oct 17, 2020
4 years ago
I have had nothing but great service at Kirkham in the past 15 years. Services: Transmission, Air & Cabin Filter, Oil change

Oct 17, 2020
4 years ago
Positive: Professionalism, Punctuality, Quality, Value We have used Kirkham Automotive for our vehicles for over 30 years. We have experienced great service, awesome staff and reasonable prices. Whenever we have a question we receive a prompt response. We recommend Kirkham Automotive for all your automotive needs. Services: Oil change, Air conditioning, Air & Cabin Filter, Battery, Wheel alignment, Brakes, General repairs & maintenance, A/c installation & repair, Tires, Tuning

Oct 17, 2020
4 years ago
I have had nothing but great service at Kirkham in the past 15 years. Services: Air & Cabin Filter, Transmission, Oil change

Oct 17, 2020
4 years ago
Positive: Professionalism, Quality Kirkham Automotive has taken care of all of my vehicles since I started driving as a teenager. Always great service and trustworthy workmanship. Thank you so much for keeping my Toyota Matrix in tip top shape as I keep piling on the km! Service: Oil change

Oct 9, 2020
4 years ago
Positive: Professionalism, Punctuality, Quality, Value We have used Kirkham Automotive for our vehicles for over 30 years. We have experienced great service, awesome staff and reasonable prices. Whenever we have a question we receive a prompt response. We recommend Kirkham Automotive for all your automotive needs. Services: Tires, Tuning, Oil change, Air conditioning, Air & Cabin Filter, Battery, Wheel alignment, Brakes, General repairs & maintenance, A/c installation & repair

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