Our Reviews


Average User Rating

4.76 / 5

Rating Breakdown

5
383
4
11
3
0
2
0
1
22

Apr 9, 2021
1 week ago
NEW Positive: Professionalism, Punctuality, Quality, Value Discovery of leaking fluid required replacement of radiator. Through negotiation with the warranty insurance company, the cost for radiator replacement was covered. I discovered WRAR a few years ago with service performed on a different …More

Mar 31, 2021
2 weeks ago
NEW Positive: Professionalism, Quality, Value

Mar 17, 2021
1 month ago
NEW Positive: Professionalism, Punctuality, Quality, Value The best auto repair shop I have experienced. Incredibly professional, kind, honest and transparent. :)

Mar 16, 2021
1 month ago
Positive: Professionalism, Punctuality, Quality, Value The best auto repair shop I have experienced. Incredibly professional, kind, honest and transparent. :)

Mar 9, 2021
1 month ago
Positive: Professionalism, Punctuality

Mar 5, 2021
1 month ago
Positive: Professionalism, Quality, Value

Mar 1, 2021
1 month ago
Jamie, Jeremy, Kristy and Montana at WRAR are the Tri-Cities premium auto service provider. I have been bringing all my vehicles to WRAR for over 10 years. I wont go anywhere else.

Feb 2, 2021
2 months ago
I recently went in for an antifreeze leak and had the radiator replaced. The service is always fast and the quality of work excellent.. It is also nice the way West Richland Auto Repair stands behind their work by warranting what the do. …More

Jan 27, 2021
2 months ago
Positive: Professionalism, Punctuality

Jan 23, 2021
2 months ago
Positive: Professionalism, Quality, Value

Joe Schroeder
Jan 22, 2021
2 months ago

Al Lillehaug
Jan 22, 2021
2 months ago

Allen Lin
Jan 22, 2021
2 months ago

Rena Jones
Jan 22, 2021
2 months ago

Amanda Espinosa
Jan 22, 2021
2 months ago

Jordan Warner
Jan 22, 2021
2 months ago

Jan 22, 2021
2 months ago
Update: Had anther great experience with new 2020 2500 Cummins Ram Jan 2021 for routine maintenance, Thank you all again. …More

Eric H.
Jan 17, 2021
3 months ago
I was thoroughly impressed with the professionalism and quality work performed on my 2002 Jeep. My car drives like it's brand new. For 7 years, I was taking my Jeep to a place that didn't even come close to the comprehensive diagnostics that these guys performed. I found the price reasonable for the amount of work they did. There's a reason why this place is constantly rated high.

Jan 15, 2021
3 months ago
Phone calls and interaction with staff were kind, helpful, professional, friendly, and expedient. Service was 1 day and repaired car was test driven twice by different staff. I had a follow up call to check on our repair after we drove …More

Jan 12, 2021
3 months ago
Positive: Punctuality Professional. Reliable. You can trust them with your vehicle. They even call you weeks later after the service to check in and see how things are going! They treat you like family and know how important good service is to the customer.

Jan 4, 2021
3 months ago
Positive: Professionalism, Punctuality, Quality, Value

Dec 16, 2020
4 months ago
The staff is very friendly. My car needed a lot of work, and they had a loaner waiting for me ready to go without having to fill out a bunch of paperwork. I got regular text updates to my phone which was helpful. My car is working great now, and it's never smelled so good. It's my first choice for car repair in the Tri-Cities.

Dec 14, 2020
4 months ago
Positive: Professionalism, Punctuality, Quality, Value First off I have to say the customer service is outstanding! Not only are they very thorough they communicate the whole way through the process. I feel completely safe bringing my vehicle in to be serviced and never feel like …More

Dec 12, 2020
4 months ago
West Richland Auto Repair came highly recommended by a friend and they definitely lived up to the hype. This is my second time using their services and they were quick Fair priced and friendly as always.

Linda Gibson
Dec 11, 2020
4 months ago

Charles Hamack
Dec 11, 2020
4 months ago

Greg Arthur
Dec 11, 2020
4 months ago

Mercedes Sandgren
Dec 11, 2020
4 months ago

Robert Fox
Dec 11, 2020
4 months ago

Dec 5, 2020
4 months ago
Positive: Professionalism, Punctuality, Quality, Value

Dec 5, 2020
4 months ago
Positive: Professionalism, Punctuality, Quality, Value First experience with an auto shop since moving to Richland and I lucked out. Went in with the check engine light on and left with a great running car. Easy to work with, upfront about cost and was able to get my car back to me earlier than …More

Nov 7, 2020
5 months ago
Jamie, Jeremy, Ethan and Montana at WRAR consistently provide premium auto service at a more than fair price.

Brad Edwards
Nov 5, 2020
5 months ago

June Beireis
Nov 5, 2020
5 months ago

Jenn Russell
Nov 5, 2020
5 months ago

Tom Tieu
Nov 5, 2020
5 months ago

Stacy Schwerdt
Nov 5, 2020
5 months ago

Wayne Lopez
Nov 5, 2020
5 months ago

Steven Gano
Nov 5, 2020
5 months ago

Eric Pennala
Nov 5, 2020
5 months ago