Our Reviews
Rating Breakdown
5
228
4
6
3
0
2
0
1
14
Scott Hutson
Sep 9, 2020
2 weeks ago
2 weeks ago
Eric Smith
Sep 9, 2020
2 weeks ago
2 weeks ago
Alyssa Mcallister
Sep 9, 2020
2 weeks ago
2 weeks ago
Darrell Morrison
Sep 9, 2020
2 weeks ago
2 weeks ago
Luis Ojeda
Sep 9, 2020
2 weeks ago
2 weeks ago
Linda Rockey
Sep 9, 2020
2 weeks ago
2 weeks ago
Shirley Bragg
Sep 9, 2020
2 weeks ago
2 weeks ago
Mercedes Sandgren
Sep 9, 2020
2 weeks ago
2 weeks ago
Jacob Wildenborg
Sep 9, 2020
2 weeks ago
2 weeks ago
Jennifer Winn
Sep 9, 2020
2 weeks ago
2 weeks ago
Karen Kerr
Sep 9, 2020
2 weeks ago
2 weeks ago
Positive: Professionalism, Quality, Value
Was really worried about going to new mechanic but i was so glad I found this mechanic. It's helps that it is family owned. They updated you via text and they a wonderful job changing my spark plugs and wires. The diagnosis was really cool, …More
Positive: Punctuality
Professional. Reliable. Always back their repairs. You can trust them with your vehicle.
Shealynn Buell
Aug 28, 2020
1 month ago
1 month ago
Got our truck towed to their shop. They quoted us almost 5k. We got our truck towed to dodge and they quoted us 220$. West Richland auto repair said our ecm was bad.. dodge replaced one fuse.
Positive: Punctuality, Quality, Value
Positive: Professionalism, Quality, Value
We've used West Richland Auto for many years now and we've had wonderful, positive experiences with them each time. Very friendly but professional and they really strive to make sure you're happy and they are very transparent about their recommendations for your vehicle.
Positive: Professionalism
Great service. Honest. Great value. Refreshing to know they care about their customers. I highly recommend them.
Emily C.
Jul 28, 2020
2 months ago
2 months ago
Excellent customer service. Friendly, local business with competent service every time.
Positive: Professionalism, Punctuality, Quality, Value
From the moment I called and spoke to Montanna to see if there was any openings. To the check in txt message a few days after my car was fixed from Jamie. Everyone was Super friendly & it seemed like I had been part of the West Richland …More
Positive: Professionalism, Punctuality, Quality
Car got delivered Tuesday, after they were closed. Was diagnosed and repaired by Friday. They were always in constant contact about what’s going on. Highly recommended and if I have to, will use them again!
As always the guys did a great job on our car. Even though I had to leave town they squeezed me in. The shuttle and loaner are such a blessing. Jamie, Montana and the whole crew are fantastic to work with. Won't take any of our cars anywhere else. You shouldn''t either!
Positive: Professionalism, Value
Super friendly and they do good, honest work. Communications about issues are top notch. Highly recommended.
Jennifer Klymyshyn
Jun 17, 2020
3 months ago
3 months ago
Jack Stone
Jun 17, 2020
3 months ago
3 months ago
Ron Hamman
Jun 17, 2020
3 months ago
3 months ago
Linda Gibson
Jun 17, 2020
3 months ago
3 months ago
Patrick Nelson
Jun 17, 2020
3 months ago
3 months ago
Kris C.
Jun 11, 2020
3 months ago
3 months ago
Scheduled my 2010 Toyota 4Runner for periodic service on transmission and transfer case. The appointment setup was with Jamie and I asked how transmission service is performed. WRAR has fluid exchange equipment to perform a full fluid exchange on the transmission and replace all of the fluid. Great starting point, that is the correct service for automatic transmissions. I prefer premium lubricants to help maintain performance and extend service life. WRAR offers AMSOIL lubricants which are a premium synthetic lubricant that suits my vehicle usage. A couple bucks more for the fluid, but well worth it. The service cost was very reasonable and competitive. The staff is very knowledgeable, friendly and takes care of all the details to get the service completed on time. I received a follow up text to confirm the vehicle was running well a couple days later. I have already put over 200 miles on the vehicle and it was running great! If you are looking for automotive service, call WRAR. I will be returning. Thank You WRAR!
Positive: Professionalism, Punctuality, Quality
Positive: Professionalism, Punctuality, Quality, Value
Professional. Reliable. Always back their repairs. You can trust them with your vehicle.
Positive: Professionalism, Punctuality, Quality, Value
I have had my car in other shops and they could not get it fixed. I took it to West Richland Auto Repair and they had it running like a champ in no time. They are now my go-to shop.
Eric Pennala
May 15, 2020
4 months ago
4 months ago
Great service at a fair price!
Eric Pennala
May 15, 2020
4 months ago
4 months ago
Great service at a fair price!
Positive: Professionalism
Jamie is a well certified technician. He sets the tone in his shop to ensure every repair is done to manufactures specifications. What I enjoy about Jamie most is his honesty. If he encounters a manufacture and/or make that he isn't …More
Best customer service I've had from a business in general. They did a wonderful job repairing my car and when I needed something else replaced the day I picked my car up, they took the car back AND even gave me a ride to Autozone to get a …More
Positive: Professionalism, Quality, Value
Montana was very helpful and kept me informed. The price was fair and they got the work done quickly. Definitely recommend to anyone who needs auto repair.