Our Reviews

Average User Rating

4.74 / 5

Rating Breakdown

491

Mark Westergren

Apr 25, 2022
3 weeks ago

Services: Auto power window repair, Tire rotations, Oil change

Rosa Mitchell

Mar 25, 2022
1 month ago

John was helpful and informative. I will be returning to West Richland Auto Repair for future automotive repairs.

Kathryn Mcadams

Mar 22, 2022
1 month ago

Jonathan Thomson

Mar 8, 2022
2 months ago

Shawnee Cataldo

Feb 8, 2022
3 months ago

Positive: Professionalism, Punctuality, Quality, Value Will always take my car to West Richland Auto Repair. I took my car in for an oil change the day before my appt to drop it off and they had it done within a few hours when my appt wasn't even until the following day. The next week I brought …More

Kathryn Zentner

Feb 8, 2022
3 months ago

Positive: Professionalism, Punctuality, Quality, Value I highly recommend West Richland Auto Repair, especially for anyone who knows next to nothing about cars but doesn’t know who to turn to. They were patient and kind as I rambled about what was going on and supplied helpful information and …More

Linda W

Feb 8, 2022
3 months ago

Positive: Professionalism, Punctuality, Quality, Value My 2007 Tahoe needed so many repairs!! I took it in for an oil change and a leak of something on the garage floor but asked them to let me know what other work it needed.... Not to my surprise, it needed just about everything. Their …More

R. Kane

Jan 8, 2022
4 months ago

Positive: Professionalism, Punctuality, Quality, Value Professional, kept me informed, and when parts company sent wrong part they treated me right and handled the refund promptly. They’ve acquired a customer for life. Services: Electrical, Oil change

George Micheal

Jan 8, 2022
4 months ago

Critical: Value PSA: If you're looking to get broken worse than spousal alimony, this is the place for you. My mistake was approving the repairs despite looking at the huge estimate. Over 6k in repairs? Seriously? Just to put it into prospective, I brought …More

Quest Hunter

Dec 8, 2021
5 months ago

Service: Engine repair Positive: Professionalism, Punctuality, Quality, Value

Andrew Ransom

Dec 8, 2021
5 months ago

Positive: Professionalism, Punctuality, Quality, Value Had timing belt and water pump replaced. Good value, done right in timely manner. Service: General repairs & maintenance

John L.

Sep 23, 2021
7 months ago

They are overpriced but punctual. They do okay work but have a tendency to leave some things unfinished such as coolant. I was in a bit of a quandary and needed work ASAP and had them work on my wife's car. Only to find out they neglected to put more antifreeze back into it before my wife left the shop. I will not bring any vehicle back to them. I'd rather pay the premium price of the dealership.

Anonymous

Sep 21, 2021
7 months ago