Our Reviews
Rating Breakdown
5
374
4
11
3
0
2
0
1
21

Positive: Professionalism, Punctuality, Quality
Positive: Professionalism, Quality, Value
Great communication and fantastic staff.
Positive: Professionalism, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Montana is amazing, great communication. Excellent work, very reasonable pricing and the diagnostic software they use is really cool. Highly recommend West Richland auto repair!
Positive: Professionalism, Quality, Value
Was really worried about going to new mechanic but i was so glad I found this mechanic. It's helps that it is family owned. They updated you via text and they a wonderful job changing my spark plugs and wires. The diagnosis was really cool, …More
Positive: Punctuality
Professional. Reliable. Always back their repairs. You can trust them with your vehicle.

Shealynn Buell
Aug 28, 2020
4 months ago
4 months ago
Got our truck towed to their shop. They quoted us almost 5k. We got our truck towed to dodge and they quoted us 220$. West Richland auto repair said our ecm was bad.. dodge replaced one fuse.
Positive: Punctuality, Quality, Value
Positive: Professionalism, Quality, Value
We've used West Richland Auto for many years now and we've had wonderful, positive experiences with them each time. Very friendly but professional and they really strive to make sure you're happy and they are very transparent about their recommendations for your vehicle.
Positive: Professionalism
Great service. Honest. Great value. Refreshing to know they care about their customers. I highly recommend them.

Emily C.
Jul 28, 2020
5 months ago
5 months ago
Excellent customer service. Friendly, local business with competent service every time.
Positive: Professionalism, Punctuality, Quality
Car got delivered Tuesday, after they were closed. Was diagnosed and repaired by Friday. They were always in constant contact about what’s going on. Highly recommended and if I have to, will use them again!
Positive: Professionalism, Punctuality, Quality
Positive: Professionalism, Punctuality, Quality, Value
Professional. Reliable. Always back their repairs. You can trust them with your vehicle.
Positive: Professionalism, Punctuality, Quality, Value
I have had my car in other shops and they could not get it fixed. I took it to West Richland Auto Repair and they had it running like a champ in no time. They are now my go-to shop.

Eric Pennala
May 15, 2020
8 months ago
8 months ago
Great service at a fair price!

Eric Pennala
May 15, 2020
8 months ago
8 months ago
Great service at a fair price!
Positive: Professionalism
Jamie is a well certified technician. He sets the tone in his shop to ensure every repair is done to manufactures specifications. What I enjoy about Jamie most is his honesty. If he encounters a manufacture and/or make that he isn't …More