Our Reviews

Average User Rating

4.76 / 5

Rating Breakdown

383

Erica

Dec 5, 2020
4 months ago

Positive: Professionalism, Quality Really blown away by the service here. Fantastic communication every step of the way, very reasonable prices. The free 34 point inspection was fantastic on top of everything else! They include photos and comments in the inspection as well. Will definitely be coming back.

Eric Loveless

Dec 5, 2020
4 months ago

Positive: Professionalism, Punctuality, Quality, Value First experience with an auto shop since moving to Richland and I lucked out. Went in with the check engine light on and left with a great running car. Easy to work with, upfront about cost and was able to get my car back to me earlier than …More

gayle wilson

Dec 2, 2020
4 months ago

Dale C.

Nov 24, 2020
4 months ago

Absolutely worst experience with a mechanic ever,three months to replace a 6 volt system to 12 volt didn't do anything they first promised none of the original gauges work now, plus horn stopped working while taking it home wiper switch came loose doesn't work radio barely audible while driving over $3000 paid to them. Out of oil and water basically did the bare minimum do not take you Classis car to them.

aa travel

Nov 16, 2020
5 months ago

Had to run out of town at the last minute and Montana and the guys found issues that could have left me stranded during my 8 hr drive. Thanks for all the help. I don't trust any of my cars to anyone but Jamie and the folks at the shop.

Desert Rat

Nov 10, 2020
5 months ago

Positive: Professionalism, Punctuality Awesome service, kind people, and good at keeping us updated on the condition of my vehicle. Happy with my new power steering pump/setup and I will be returning in the future.

Eric Pennala

Nov 7, 2020
5 months ago

Jamie, Jeremy, Ethan and Montana at WRAR consistently provide premium auto service at a more than fair price.

Brad Edwards

Nov 5, 2020
5 months ago

June Beireis

Nov 5, 2020
5 months ago

Jenn Russell

Nov 5, 2020
5 months ago

Tom Tieu

Nov 5, 2020
5 months ago

Stacy Schwerdt

Nov 5, 2020
5 months ago

Wayne Lopez

Nov 5, 2020
5 months ago

Steven Gano

Nov 5, 2020
5 months ago

Eric Pennala

Nov 5, 2020
5 months ago

Harry Fredrickson

Nov 5, 2020
5 months ago

Ashley Garcia

Nov 5, 2020
5 months ago

Don Jepsen

Nov 5, 2020
5 months ago

Sloan Fuller

Nov 5, 2020
5 months ago

Joe Vacca

Nov 5, 2020
5 months ago

Peyton Dunn

Nov 4, 2020
5 months ago

Positive: Professionalism, Punctuality, Quality

Travis Grgurevic

Nov 2, 2020
5 months ago

Positive: Professionalism, Quality, Value Great communication and fantastic staff.

Robert Fox

Oct 19, 2020
5 months ago

Positive: Professionalism, Quality, Value

Jeff Warner

Oct 10, 2020
6 months ago

Positive: Professionalism, Punctuality, Quality, Value Montana is amazing, great communication. Excellent work, very reasonable pricing and the diagnostic software they use is really cool. Highly recommend West Richland auto repair!

Scott Hutson

Sep 9, 2020
7 months ago

Eric Smith

Sep 9, 2020
7 months ago

Alyssa Mcallister

Sep 9, 2020
7 months ago

Darrell Morrison

Sep 9, 2020
7 months ago

Luis Ojeda

Sep 9, 2020
7 months ago

Linda Rockey

Sep 9, 2020
7 months ago

Shirley Bragg

Sep 9, 2020
7 months ago

Mercedes Sandgren

Sep 9, 2020
7 months ago

Jacob Wildenborg

Sep 9, 2020
7 months ago

Jennifer Winn

Sep 9, 2020
7 months ago

Karen Kerr

Sep 9, 2020
7 months ago

e nemeth

Sep 2, 2020
7 months ago

Positive: Punctuality Professional. Reliable. Always back their repairs. You can trust them with your vehicle.

Shealynn Buell

Aug 28, 2020
7 months ago

Got our truck towed to their shop. They quoted us almost 5k. We got our truck towed to dodge and they quoted us 220$. West Richland auto repair said our ecm was bad.. dodge replaced one fuse.

Sabrina Nelson

Aug 12, 2020
8 months ago

Positive: Professionalism, Quality, Value We've used West Richland Auto for many years now and we've had wonderful, positive experiences with them each time. Very friendly but professional and they really strive to make sure you're happy and they are very transparent about their recommendations for your vehicle.

John schreiner

Aug 12, 2020
8 months ago

Positive: Professionalism Great service. Honest. Great value. Refreshing to know they care about their customers. I highly recommend them.

Emily C.

Jul 28, 2020
8 months ago

Excellent customer service. Friendly, local business with competent service every time.

Devon Mitchell

Jul 1, 2020
9 months ago

Positive: Professionalism, Punctuality, Quality Car got delivered Tuesday, after they were closed. Was diagnosed and repaired by Friday. They were always in constant contact about what’s going on. Highly recommended and if I have to, will use them again!

Jennifer Klymyshyn

Jun 17, 2020
10 months ago