Our Reviews
Rating Breakdown
5
515
4
14
3
0
2
0
1
24
Services: Electrical, Electrical repair
Positive: Professionalism, Punctuality, Quality, Value
Service: General repairs & maintenance
Positive: Professionalism, Quality, Value
Service: A/c installation & repair
Positive: Professionalism
NEW
Positive: Professionalism
West Richland Auto always takes great care of us and provides the best customer service! We have been to many auto shops but none compare to here. We now do all our business there including transmission, ac, exhaust, engine, steering, alternator and battery. We highly recommend West Richland Auto!
Services: Steering / Suspension, General repairs & maintenance, A/c installation & repair, Check engine light diagnostic, Engine repair, Transmission, Exhaust, Battery, Wheel alignment
Service: General repairs & maintenance
Positive: Professionalism, Punctuality, Quality, Value
NEW
Positive: Professionalism, Punctuality, Quality, Value
NEW
Critical: Professionalism
Went here to get some work done. A little overpriced but fine. Went into the gas station 1 week later to get some gas. One of the mechanics workers ran up to me to hand me the insurance which they had accidentally kept. No apology no …More
Positive: Professionalism, Punctuality, Quality
It’s a good shop and when the job wasn’t done right they backed up their warranty and made the job right!! Five star rating for this shop!
Service: A/c installation & repair
NEW
Positive: Professionalism, Punctuality, Quality, Value
I have been taking all my vehicles into West Richland Auto Repair for several years now, and am very satisfied with their service. They always perform quality work, back it up with 2 year warranty, get the work done on time, and never have …More
NEW
Positive: Professionalism, Punctuality, Quality
It’s a good shop and when the job wasn’t done right they backed up their warranty and made the job right!! Five star rating for this shop!
West Richland Auto always takes great care of us and provides the best customer service! We have been to many auto shops but none compare to here. We now do all our business there including transmission, ac, exhaust, engine, steering, alternator and battery. We highly recommend West Richland Auto!
Services: General repairs & maintenance, Exhaust, A/c installation & repair, Check engine light diagnostic, Transmission, Engine repair, Battery, Wheel alignment, Steering / Suspension
West Richland Auto always takes great care of us and provides the best customer service! We have been to many auto shops but none compare to here. We now do all our business there including transmission, ac, exhaust, engine, steering, alternator and battery. We highly recommend West Richland Auto!
Services: Steering / Suspension, General repairs & maintenance, Check engine light diagnostic, A/c installation & repair, Transmission, Engine repair, Battery, Wheel alignment, Exhaust
West Richland Auto always takes great care of us and provides the best customer service! We have been to many auto shops but none compare to here. We now do all our business there including transmission, ac, exhaust, engine, steering, alternator and battery. We highly recommend West Richland Auto!
Services: A/c installation & repair, General repairs & maintenance, Steering / Suspension, Check engine light diagnostic, Wheel alignment, Battery, Engine repair, Transmission, Exhaust
West Richland Auto always takes great care of us and provides the best customer service! We have been to many auto shops but none compare to here. We now do all our business there including transmission, ac, exhaust, engine, steering, alternator and battery. We highly recommend West Richland Auto!
Services: A/c installation & repair, General repairs & maintenance, Check engine light diagnostic, Battery, Wheel alignment, Steering / Suspension, Exhaust, Engine repair, Transmission
West Richland Auto always takes great care of us and provides the best customer service! We have been to many auto shops but none compare to here. We now do all our business there including transmission, ac, exhaust, engine, steering, alternator and battery. We highly recommend West Richland Auto!
Services: A/c installation & repair, Transmission, Engine repair, General repairs & maintenance, Exhaust, Steering / Suspension, Battery, Wheel alignment, Check engine light diagnostic
West Richland Auto always takes great care of us and provides the best customer service! We have been to many auto shops but none compare to here. We now do all our business there including transmission, ac, exhaust, engine, steering, alternator and battery. We highly recommend West Richland Auto!
Services: Exhaust, Steering / Suspension, General repairs & maintenance, Battery, Transmission, Wheel alignment, Engine repair, A/c installation & repair, Check engine light diagnostic
Positive: Professionalism, Punctuality, Quality, Value
Jamie went out of his way to provide great service and insure that I was totally satisfied. I would highly recommend his business!
Service: General repairs & maintenance
Positive: Professionalism, Punctuality, Quality, Value
I took my car to West Richland Auto repair to have a brand new transmission installed and other repairs taking care of. During that time, I was able to use their loaner car which saved me from renting a car. Jamie and his crew did a great job and their customer service is outstanding. I highly recommend them.
Services: Transmission, Engine repair, Transmission repair
West Richland Auto always takes great care of us and provides the best customer service! We have been to many auto shops but none compare to here. We now do all our business there including transmission, ac, exhaust, engine, steering, alternator and battery. We highly recommend West Richland Auto!
Services: Exhaust, Wheel alignment, Battery, Engine repair, Transmission, A/c installation & repair, Check engine light diagnostic, General repairs & maintenance, Steering / Suspension
Positive: Professionalism, Punctuality, Quality, Value
I took my car to West Richland Auto repair to have a brand new transmission installed and other repairs taking care of. During that time, I was able to use their loaner car which saved me from renting a car. Jamie and his crew did a great job and their customer service is outstanding. I highly recommend them.
Services: Engine repair, Transmission, Transmission repair
Doug W.
Jun 10, 2021
4 months ago
4 months ago
My first experience with this repair shop. I received a quote for a head gasket replacement on my Subaru, it seemed really high, so I called one of my other trusted auto shops - and he said these guys are honest, and their repair quote was correct. Jamie did a great job, kept me posted on the status, and the price came in right as quoted. Also, they loaned us a car to use for the several days, at no cost. Very happy with these guys, they seem to be an honest little local family shop- and have a great reputation in the community.
West Richland Auto always takes great care of us and provides the best customer service! We have been to many auto shops but none compare to here. We now do all our business there including transmission, ac, exhaust, engine, steering, alternator and battery. We highly recommend West Richland Auto!
Services: Check engine light diagnostic, Engine repair, Exhaust, Battery, Wheel alignment, Steering / Suspension, General repairs & maintenance, A/c installation & repair, Transmission
NEW
West Richland Auto always takes great care of us and provides the best customer service! We have been to many auto shops but none compare to here. We now do all our business there including transmission, ac, exhaust, engine, steering, alternator and battery. We highly recommend West Richland Auto!
NEW
Positive: Professionalism, Punctuality, Quality, Value
Jamie went out of his way to provide great service and insure that I was totally satisfied. I would highly recommend his business!
NEW
Positive: Professionalism, Punctuality, Quality
I believe Jamie and his crew are a cut above the rest. They do I great diagnostic service and keep you informed throughout the repair process. He won't put in cheap parts as he guarantees the work for 3 years/36,000 miles! Who else does …More
Positive: Professionalism, Punctuality, Quality, Value
I took my car to West Richland Auto repair to have a brand new transmission installed and other repairs taking care of. During that time, I was able to use their loaner car which saved me from renting a car. Jamie and his crew did a great job and their customer service is outstanding. I highly recommend them.
Services: Transmission repair, Transmission, Engine repair
Service: General repairs & maintenance
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
I took my car to West Richland Auto repair to have a brand new transmission installed and other repairs taking care of. During that time, I was able to use their loaner car which saved me from renting a car. Jamie and his crew did a great job and their customer service is outstanding. I highly recommend them.
Services: Transmission repair, Engine repair, Transmission
NEW
Positive: Professionalism, Punctuality, Quality, Value
I took my car to West Richland Auto repair to have a brand new transmission installed and other repairs taking care of. During that time, I was able to use their loaner car which saved me from renting a car. Jamie and his crew did a great job and their customer service is outstanding. I highly recommend them.
Positive: Professionalism, Punctuality, Quality, Value
Amazing! My car was having electrical issues and they scheduled me in and let me drop off a day early and then got to work on it the very next day and were very fair with pricing and making sure my problem was fixed correctly! Highly recommend!
Service: Electrical
NEW
Positive: Professionalism, Punctuality, Quality, Value
NEW
Positive: Professionalism, Punctuality, Quality, Value
Amazing! My car was having electrical issues and they scheduled me in and let me drop off a day early and then got to work on it the very next day and were very fair with pricing and making sure my problem was fixed correctly! Highly recommend!
Service: Oil change
Positive: Professionalism, Punctuality
Services: General repairs & maintenance, Oil change
Positive: Professionalism, Quality, Value
Jamie, Jeremy, Kristy and Montana at WRAR are the Tri-Cities premium auto service provider. I have been bringing all my vehicles to WRAR for over 10 years. I wont go anywhere else.
Service: Engine repair
Positive: Professionalism, Punctuality
Services: Oil change, General repairs & maintenance
Positive: Professionalism, Quality, Value
Positive: Professionalism, Quality, Value
Jamie, Jeremy, Kristy and Montana at WRAR are the Tri-Cities premium auto service provider. I have been bringing all my vehicles to WRAR for over 10 years. I wont go anywhere else.
Services: Air & Cabin Filter, General repairs & maintenance, Oil change
Positive: Professionalism, Punctuality
Services: Oil change, Air & Cabin Filter, General repairs & maintenance
Positive: Professionalism, Punctuality
Services: Air & Cabin Filter, Oil change, General repairs & maintenance
Positive: Professionalism, Punctuality
Services: General repairs & maintenance, Air & Cabin Filter, Oil change
Positive: Professionalism, Punctuality
Positive: Punctuality
Professional. Reliable. You can trust them with your vehicle. They even call you weeks later after the service to check in and see how things are going! They treat you like family and know how important good service is to the customer.
Services: Oil change, Air & Cabin Filter, General repairs & maintenance, Check engine light diagnostic
Positive: Punctuality
Professional. Reliable. You can trust them with your vehicle. They even call you weeks later after the service to check in and see how things are going! They treat you like family and know how important good service is to the customer.
Services: General repairs & maintenance, Oil change, Air & Cabin Filter, Check engine light diagnostic
I recently went in for an antifreeze leak and had the radiator replaced. The service is always fast and the quality of work excellent.. It is also nice the way West Richland Auto Repair stands behind their work by warranting what the do. …More
Services: General repairs & maintenance, Oil change, Air & Cabin Filter
Positive: Professionalism, Punctuality