Our Reviews
Rating Breakdown
5
491
4
14
3
0
2
0
1
27
Positive: Professionalism, Punctuality, Quality, Value
Amazing! My car was having electrical issues and they scheduled me in and let me drop off a day early and then got to work on it the very next day and were very fair with pricing and making sure my problem was fixed correctly! Highly recommend!
Service: Electrical
NEW
Positive: Professionalism, Punctuality, Quality, Value
NEW
Positive: Professionalism, Punctuality, Quality, Value
Amazing! My car was having electrical issues and they scheduled me in and let me drop off a day early and then got to work on it the very next day and were very fair with pricing and making sure my problem was fixed correctly! Highly recommend!
Services: Oil change, Air & Cabin Filter
Positive: Professionalism, Quality, Value
NEW
Positive: Professionalism, Punctuality, Quality, Value
Discovery of leaking fluid required replacement of radiator. Through negotiation with the warranty insurance company, the cost for radiator replacement was covered. I discovered WRAR a few years ago with service performed on a different …More
Service: Steering & suspension repair
Positive: Professionalism, Quality, Value
Positive: Professionalism, Punctuality
Awesome service, kind people, and good at keeping us updated on the condition of my vehicle. Happy with my new power steering pump/setup and I will be returning in the future.
Service: Steering & suspension repair
Positive: Professionalism, Punctuality, Quality
We were new to town and had to look up a mechanic online. This place had great reviews so we decided to take our car here. We were very pleased with the work that was done and how friendly and professional the staff was. If you need a great mechanic this is the place to bring your car.
Positive: Professionalism, Quality, Value
Was really worried about going to new mechanic but i was so glad I found this mechanic. It's helps that it is family owned. They updated you via text and they a wonderful job changing my spark plugs and wires. The diagnosis was really cool, …More
NEW
Positive: Professionalism, Quality, Value
Services: General repairs & maintenance, Oil change
Positive: Professionalism, Quality, Value
Service: Oil change
Positive: Professionalism, Punctuality
Jamie, Jeremy, Kristy and Montana at WRAR are the Tri-Cities premium auto service provider. I have been bringing all my vehicles to WRAR for over 10 years. I wont go anywhere else.
Service: Engine repair
NEW
Positive: Professionalism, Punctuality, Quality, Value
The best auto repair shop I have experienced. Incredibly professional, kind, honest and transparent. :)
Positive: Professionalism, Punctuality, Quality, Value
The best auto repair shop I have experienced. Incredibly professional, kind, honest and transparent. :)
Positive: Professionalism, Punctuality
Positive: Professionalism, Quality, Value
Services: Engine repair, General repairs & maintenance
Positive: Professionalism, Quality, Value
Services: General repairs & maintenance, Air & Cabin Filter, Oil change
Positive: Professionalism, Punctuality
Positive: Punctuality
Professional. Reliable. You can trust them with your vehicle. They even call you weeks later after the service to check in and see how things are going! They treat you like family and know how important good service is to the customer.
Services: Oil change, Air & Cabin Filter, General repairs & maintenance, Check engine light diagnostic
I recently went in for an antifreeze leak and had the radiator replaced. The service is always fast and the quality of work excellent.. It is also nice the way West Richland Auto Repair stands behind their work by warranting what the do. …More
Positive: Professionalism, Punctuality
Positive: Professionalism, Quality, Value
Joe Schroeder
Jan 22, 2021
1 year ago
1 year ago
Al Lillehaug
Jan 22, 2021
1 year ago
1 year ago
Allen Lin
Jan 22, 2021
1 year ago
1 year ago
Rena Jones
Jan 22, 2021
1 year ago
1 year ago
Amanda Espinosa
Jan 22, 2021
1 year ago
1 year ago
Jordan Warner
Jan 22, 2021
1 year ago
1 year ago
Update: Had anther great experience with new 2020 2500 Cummins Ram Jan 2021 for routine maintenance, Thank you all again. …More
The staff is very friendly. My car needed a lot of work, and they had a loaner waiting for me ready to go without having to fill out a bunch of paperwork. I got regular text updates to my phone which was helpful. My car is working great now, and it's never smelled so good. It's my first choice for car repair in the Tri-Cities.
Services: General repairs & maintenance, Check engine light diagnostic, Electrical repair, Engine repair
The staff is very friendly. My car needed a lot of work, and they had a loaner waiting for me ready to go without having to fill out a bunch of paperwork. I got regular text updates to my phone which was helpful. My car is working great now, and it's never smelled so good. It's my first choice for car repair in the Tri-Cities.
Services: Electrical repair, General repairs & maintenance, Engine repair, Check engine light diagnostic
The staff is very friendly. My car needed a lot of work, and they had a loaner waiting for me ready to go without having to fill out a bunch of paperwork. I got regular text updates to my phone which was helpful. My car is working great now, and it's never smelled so good. It's my first choice for car repair in the Tri-Cities.
Services: Electrical repair, Engine repair, Check engine light diagnostic, General repairs & maintenance
The staff is very friendly. My car needed a lot of work, and they had a loaner waiting for me ready to go without having to fill out a bunch of paperwork. I got regular text updates to my phone which was helpful. My car is working great now, and it's never smelled so good. It's my first choice for car repair in the Tri-Cities.
Services: Engine repair, Check engine light diagnostic, Electrical repair, General repairs & maintenance
The staff is very friendly. My car needed a lot of work, and they had a loaner waiting for me ready to go without having to fill out a bunch of paperwork. I got regular text updates to my phone which was helpful. My car is working great now, and it's never smelled so good. It's my first choice for car repair in the Tri-Cities.
West Richland Auto Repair came highly recommended by a friend and they definitely lived up to the hype. This is my second time using their services and they were quick Fair priced and friendly as always.
Linda Gibson
Dec 11, 2020
1 year ago
1 year ago
Charles Hamack
Dec 11, 2020
1 year ago
1 year ago
Greg Arthur
Dec 11, 2020
1 year ago
1 year ago
Mercedes Sandgren
Dec 11, 2020
1 year ago
1 year ago
Robert Fox
Dec 11, 2020
1 year ago
1 year ago
Positive: Professionalism, Punctuality, Quality, Value
First experience with an auto shop since moving to Richland and I lucked out. Went in with the check engine light on and left with a great running car. Easy to work with, upfront about cost and was able to get my car back to me earlier than …More
Jamie, Jeremy, Ethan and Montana at WRAR consistently provide premium auto service at a more than fair price.
Brad Edwards
Nov 5, 2020
1 year ago
1 year ago
June Beireis
Nov 5, 2020
1 year ago
1 year ago
Jenn Russell
Nov 5, 2020
1 year ago
1 year ago
Tom Tieu
Nov 5, 2020
1 year ago
1 year ago
Stacy Schwerdt
Nov 5, 2020
1 year ago
1 year ago
Wayne Lopez
Nov 5, 2020
1 year ago
1 year ago
Steven Gano
Nov 5, 2020
1 year ago
1 year ago
Eric Pennala
Nov 5, 2020
1 year ago
1 year ago
Harry Fredrickson
Nov 5, 2020
1 year ago
1 year ago
Ashley Garcia
Nov 5, 2020
1 year ago
1 year ago
Don Jepsen
Nov 5, 2020
1 year ago
1 year ago
Joe Vacca
Nov 5, 2020
1 year ago
1 year ago
Sloan Fuller
Nov 5, 2020
1 year ago
1 year ago
Positive: Professionalism, Punctuality, Quality, Value
Montana is amazing, great communication. Excellent work, very reasonable pricing and the diagnostic software they use is really cool. Highly recommend West Richland auto repair!
Services: Steering / Suspension, Wheel alignment, Brakes, Tuning, Engine repair, Transmission, Check engine light diagnostic, Oil change, General repairs & maintenance
Positive: Professionalism, Punctuality, Quality