Our Reviews


Average User Rating

4.78 / 5

Rating Breakdown

5
515
4
14
3
0
2
0
1
24

Feb 5, 2021
8 months ago
Positive: Punctuality Professional. Reliable. You can trust them with your vehicle. They even call you weeks later after the service to check in and see how things are going! They treat you like family and know how important good service is to the customer. Services: General repairs & maintenance, Oil change, Air & Cabin Filter, Check engine light diagnostic

Feb 2, 2021
8 months ago
I recently went in for an antifreeze leak and had the radiator replaced. The service is always fast and the quality of work excellent.. It is also nice the way West Richland Auto Repair stands behind their work by warranting what the do. …More

Jan 31, 2021
8 months ago
Services: General repairs & maintenance, Oil change, Air & Cabin Filter Positive: Professionalism, Punctuality

Jan 31, 2021
8 months ago
Positive: Punctuality Professional. Reliable. You can trust them with your vehicle. They even call you weeks later after the service to check in and see how things are going! They treat you like family and know how important good service is to the customer. Services: Check engine light diagnostic, General repairs & maintenance, Oil change, Air & Cabin Filter

Jan 27, 2021
9 months ago
Positive: Professionalism, Punctuality

Jan 23, 2021
9 months ago
Positive: Professionalism, Quality, Value

Joe Schroeder
Jan 22, 2021
9 months ago

Al Lillehaug
Jan 22, 2021
9 months ago

Allen Lin
Jan 22, 2021
9 months ago

Rena Jones
Jan 22, 2021
9 months ago

Amanda Espinosa
Jan 22, 2021
9 months ago

Jordan Warner
Jan 22, 2021
9 months ago

Jan 22, 2021
9 months ago
Update: Had anther great experience with new 2020 2500 Cummins Ram Jan 2021 for routine maintenance, Thank you all again. …More

Jan 21, 2021
9 months ago
Positive: Punctuality Professional. Reliable. You can trust them with your vehicle. They even call you weeks later after the service to check in and see how things are going! They treat you like family and know how important good service is to the customer. Services: Check engine light diagnostic, Oil change, Air & Cabin Filter, General repairs & maintenance

Jan 18, 2021
9 months ago
Positive: Punctuality Professional. Reliable. You can trust them with your vehicle. They even call you weeks later after the service to check in and see how things are going! They treat you like family and know how important good service is to the customer. Services: Oil change, Check engine light diagnostic, General repairs & maintenance, Air & Cabin Filter

Jan 17, 2021
9 months ago
Positive: Punctuality Professional. Reliable. You can trust them with your vehicle. They even call you weeks later after the service to check in and see how things are going! They treat you like family and know how important good service is to the customer. Services: Air & Cabin Filter, Oil change, General repairs & maintenance, Check engine light diagnostic

Jan 17, 2021
9 months ago
Positive: Punctuality Professional. Reliable. You can trust them with your vehicle. They even call you weeks later after the service to check in and see how things are going! They treat you like family and know how important good service is to the customer. Services: Air & Cabin Filter, Oil change, Check engine light diagnostic, General repairs & maintenance

Eric H.
Jan 17, 2021
9 months ago
I was thoroughly impressed with the professionalism and quality work performed on my 2002 Jeep. My car drives like it's brand new. For 7 years, I was taking my Jeep to a place that didn't even come close to the comprehensive diagnostics that these guys performed. I found the price reasonable for the amount of work they did. There's a reason why this place is constantly rated high.

Jan 15, 2021
9 months ago
Phone calls and interaction with staff were kind, helpful, professional, friendly, and expedient. Service was 1 day and repaired car was test driven twice by different staff. I had a follow up call to check on our repair after we drove …More

Jan 15, 2021
9 months ago
Positive: Punctuality Professional. Reliable. You can trust them with your vehicle. They even call you weeks later after the service to check in and see how things are going! They treat you like family and know how important good service is to the customer. Services: Check engine light diagnostic, Oil change, General repairs & maintenance, Air & Cabin Filter

Jan 15, 2021
9 months ago
The staff is very friendly. My car needed a lot of work, and they had a loaner waiting for me ready to go without having to fill out a bunch of paperwork. I got regular text updates to my phone which was helpful. My car is working great now, and it's never smelled so good. It's my first choice for car repair in the Tri-Cities. Services: Check engine light diagnostic, General repairs & maintenance, Electrical repair, Engine repair

Jan 12, 2021
9 months ago
Positive: Punctuality Professional. Reliable. You can trust them with your vehicle. They even call you weeks later after the service to check in and see how things are going! They treat you like family and know how important good service is to the customer.

Jan 10, 2021
9 months ago
The staff is very friendly. My car needed a lot of work, and they had a loaner waiting for me ready to go without having to fill out a bunch of paperwork. I got regular text updates to my phone which was helpful. My car is working great now, and it's never smelled so good. It's my first choice for car repair in the Tri-Cities. Services: General repairs & maintenance, Check engine light diagnostic, Electrical repair, Engine repair

Jan 5, 2021
9 months ago
The staff is very friendly. My car needed a lot of work, and they had a loaner waiting for me ready to go without having to fill out a bunch of paperwork. I got regular text updates to my phone which was helpful. My car is working great now, and it's never smelled so good. It's my first choice for car repair in the Tri-Cities. Services: Engine repair, Electrical repair, Check engine light diagnostic, General repairs & maintenance

Jan 4, 2021
9 months ago
Positive: Professionalism, Punctuality, Quality, Value

Dec 31, 2020
9 months ago
West Richland Auto Repair came highly recommended by a friend and they definitely lived up to the hype. This is my second time using their services and they were quick Fair priced and friendly as always. Services: Oil change, Check engine light diagnostic

Dec 21, 2020
10 months ago
The staff is very friendly. My car needed a lot of work, and they had a loaner waiting for me ready to go without having to fill out a bunch of paperwork. I got regular text updates to my phone which was helpful. My car is working great now, and it's never smelled so good. It's my first choice for car repair in the Tri-Cities. Services: Electrical repair, General repairs & maintenance, Engine repair, Check engine light diagnostic

Dec 18, 2020
10 months ago
The staff is very friendly. My car needed a lot of work, and they had a loaner waiting for me ready to go without having to fill out a bunch of paperwork. I got regular text updates to my phone which was helpful. My car is working great now, and it's never smelled so good. It's my first choice for car repair in the Tri-Cities. Services: Electrical repair, Engine repair, Check engine light diagnostic, General repairs & maintenance

Dec 17, 2020
10 months ago
The staff is very friendly. My car needed a lot of work, and they had a loaner waiting for me ready to go without having to fill out a bunch of paperwork. I got regular text updates to my phone which was helpful. My car is working great now, and it's never smelled so good. It's my first choice for car repair in the Tri-Cities. Services: Engine repair, Check engine light diagnostic, Electrical repair, General repairs & maintenance

Dec 16, 2020
10 months ago
The staff is very friendly. My car needed a lot of work, and they had a loaner waiting for me ready to go without having to fill out a bunch of paperwork. I got regular text updates to my phone which was helpful. My car is working great now, and it's never smelled so good. It's my first choice for car repair in the Tri-Cities.

Brad Edwards
Nov 5, 2020
11 months ago

June Beireis
Nov 5, 2020
11 months ago

Jenn Russell
Nov 5, 2020
11 months ago

Tom Tieu
Nov 5, 2020
11 months ago

Stacy Schwerdt
Nov 5, 2020
11 months ago

Wayne Lopez
Nov 5, 2020
11 months ago

Steven Gano
Nov 5, 2020
11 months ago

Eric Pennala
Nov 5, 2020
11 months ago

Harry Fredrickson
Nov 5, 2020
11 months ago

Ashley Garcia
Nov 5, 2020
11 months ago

Don Jepsen
Nov 5, 2020
11 months ago

Joe Vacca
Nov 5, 2020
11 months ago

Sloan Fuller
Nov 5, 2020
11 months ago

Nov 5, 2020
11 months ago
Positive: Professionalism, Punctuality, Quality, Value Montana is amazing, great communication. Excellent work, very reasonable pricing and the diagnostic software they use is really cool. Highly recommend West Richland auto repair! Services: Steering / Suspension, Wheel alignment, Brakes, Tuning, Engine repair, Transmission, Check engine light diagnostic, Oil change, General repairs & maintenance

Nov 4, 2020
11 months ago
Positive: Professionalism, Punctuality, Quality

Oct 31, 2020
11 months ago
Positive: Professionalism, Punctuality, Quality, Value Montana is amazing, great communication. Excellent work, very reasonable pricing and the diagnostic software they use is really cool. Highly recommend West Richland auto repair! Services: Wheel alignment, Brakes, Tuning, Engine repair, Check engine light diagnostic, Transmission, Oil change, General repairs & maintenance, Steering / Suspension

Oct 21, 2020
1 year ago
Positive: Professionalism, Punctuality, Quality, Value Montana is amazing, great communication. Excellent work, very reasonable pricing and the diagnostic software they use is really cool. Highly recommend West Richland auto repair! Services: Steering / Suspension, Brakes, Transmission, Oil change, General repairs & maintenance, Wheel alignment, Engine repair, Tuning, Check engine light diagnostic

Oct 18, 2020
1 year ago
Positive: Professionalism, Punctuality, Quality, Value Montana is amazing, great communication. Excellent work, very reasonable pricing and the diagnostic software they use is really cool. Highly recommend West Richland auto repair! Services: Engine repair, Transmission, Check engine light diagnostic, General repairs & maintenance, Steering / Suspension, Oil change, Tuning, Brakes, Wheel alignment

Oct 17, 2020
1 year ago
Positive: Professionalism, Punctuality, Quality, Value Montana is amazing, great communication. Excellent work, very reasonable pricing and the diagnostic software they use is really cool. Highly recommend West Richland auto repair! Services: Engine repair, Tuning, Check engine light diagnostic, Transmission, Steering / Suspension, Brakes, General repairs & maintenance, Oil change, Wheel alignment

Oct 17, 2020
1 year ago
Positive: Professionalism, Punctuality, Quality, Value Montana is amazing, great communication. Excellent work, very reasonable pricing and the diagnostic software they use is really cool. Highly recommend West Richland auto repair! Services: Brakes, Transmission, Engine repair, Tuning, Steering / Suspension, Wheel alignment, Check engine light diagnostic, General repairs & maintenance, Oil change

Oct 15, 2020
1 year ago
Positive: Professionalism, Punctuality, Quality, Value Montana is amazing, great communication. Excellent work, very reasonable pricing and the diagnostic software they use is really cool. Highly recommend West Richland auto repair! Services: Check engine light diagnostic, General repairs & maintenance, Brakes, Steering / Suspension, Oil change, Wheel alignment, Engine repair, Tuning, Transmission

Oct 10, 2020
1 year ago
Positive: Professionalism, Punctuality, Quality, Value Montana is amazing, great communication. Excellent work, very reasonable pricing and the diagnostic software they use is really cool. Highly recommend West Richland auto repair!

Oct 10, 2020
1 year ago
Positive: Professionalism, Punctuality, Quality, Value Montana is amazing, great communication. Excellent work, very reasonable pricing and the diagnostic software they use is really cool. Highly recommend West Richland auto repair! Services: Wheel alignment, Steering / Suspension, General repairs & maintenance, Oil change, Brakes, Check engine light diagnostic, Transmission, Engine repair, Tuning

Scott Hutson
Sep 9, 2020
1 year ago

Eric Smith
Sep 9, 2020
1 year ago

Alyssa Mcallister
Sep 9, 2020
1 year ago

Darrell Morrison
Sep 9, 2020
1 year ago

Luis Ojeda
Sep 9, 2020
1 year ago

Linda Rockey
Sep 9, 2020
1 year ago

Shirley Bragg
Sep 9, 2020
1 year ago