Our Reviews

Great auto repair place. They always keep my vehicles running and on the road. I like that they share photos of what the problem is with me so I know exactly what is going on.

Highly recommend this place I will forever go here in the future. Went in for digonstic test and they take serious pride in what they do. Checked everything took pictures. I ended up having a hole in the intake hose and was replaced within 2 hours. Love this place.

Very professional and organized quote delivery. Courtesy car is available. They even offered to give me a ride. Work was done quickly. Good job WRA!

The people are so friendly and accommodating. Car was in and fixed in no time. I was given a quote for repairs so no surprises. I will definitely use them again if needed.

Very thorough. Did everything I asked to prepare my car for upcoming cross country trip. Car now runs like new. Always friendly staff.

West Richland Auto Repair did a great job on my truck they got me in and got me out when I had to have that truck they stayed late both nights. Great people to work with fair prices too!

Brought my car in and bam next day they had me driving around again for a good price. Thanks again i will return next time. Good shop friendly staff id reccomend this auto shop to anyone who needs good repairs done

Great customer service, work done in a timely manner and very knowledgeable staff all around. I would most definitely take both my vehicles here again for future service/work.

Needed some front end parts replaced on my 08 Chevrolet duramax, after taking it in not only did they finish the repairs in a day, but their inspection revealed some other issues and they called me back immediately offering to get the repairs done parts and all in the same day! Very good customer service, and the staff seems very knowledgeable. After my experience I won't hesitate about taking any of my vehicles back to them in the future! Would recommend to anyone needing repairs done wether major or minor or basic servicing! Competitive pricing and quality work!

Excellent service on all our vehicles, shuttle you home and pick you back up to your car. Also family friendly, children's play area and snacks.

I contacted the shop with what I suspected was a transmission issue but was not sure. When I called I spoke with Montana and she got me an appointment on my day off which worked out great . At my arranged appointment time I checked in and Jen brought me home.. thats a nice service. After the tech did his check out of the car Montana sent me a copy of the techs inspection and called me to go over it. I authorized the repairs and was told it would take probably two days. On day two there was a snag, the tech was ill so they would need a while longer for the repair. Montana offered a loaner car if I needed it. While the delay was unfortunate it was not the end of the world. What impressed me the most was that Montana contacted me first thing to inform me of the delay.. Montana was in contact through out the whole repair job. This kind of communication is pretty rare and I appreciated it. On what should have been the last day of repairs they were able to start work on another issue I had mentioned and that proved to be the biggest challenge of the job. The owner came out to assist and ended staying well past closing to get the job done. The next day after it was checked out my vehicle was ready to go.. Jen picked my wife up and the truck is running like new.. I would not hesitate to recommend this garage and look forward to doing business again.

Awesome place, will definitely be returning for any future auto needs! Everybody I dealt with was very friendly and respectful. I recently needed to have my timing belt and water pump done on my car. I called around and got a few quotes from other places that were also recommended to me. - Meyers seemed like a good option, but their quote was almost $900 more; same job and same warranty on their work. - I had to call McCurley at LEAST 10x before I could even get somebody to pick up the phone. Once I did finally get a quote from them it was about $200 cheaper than WR Auto... but with all the hassle trying to get ahold of them I would rather take my car to somebody that I knew would answer the phone if I needed to call. Also a significantly shorter warranty and didn't include as much. WR Auto got me a quote quickly, texted me updates and information, had availability soon, made sure to have the parts in stock before I dropped the car off, and had the job done in the same day. Their estimate was pretty accurate, no big surprise when I went to pick the car up. They also included a 34 point inspection (which was great since I just bought the car) with lots of helpful information. A few days after picking up my car they checked in with me to make sure I was still happy with the job, I doubt you would get that elsewhere. There is also a shuttle available if needed. If you're in need of any car work, I would definitely give them a call. Thanks again for the honest work, fair price, and pleasant people!

We recently had usual maintenance done and the staff noticed a couple things after the inspection that needed immediate attention...Thank you to this team of professionals that take their customer's cars as serious as their own. Give this shop a try if you haven't yet, I promise you won't be disappointed.

Just had my first interaction with WRAR this past week 08/19. They we extremely courteous and excellent to work with. I made my appointment to have an aftermarket Bull Bar installed on my Ram 1500 Sport Truck. They got me in very quickly and did a great job and got me my truck back the same day. They offered me a ride home or work which was very kind of them even though I had a ride set up already. The install work so far is great... They even did a follow up via text to make sure I was happy with the work, Thank you WRAR. AS my newer vehicles go out of there manufacture warranty's I plan to use them for all my maintenance in the coming year. We try and support our local city business's as much as possible in WR. Want to keep them here and its so convenient too. Their prices seem fair and competitive for the Tri Cities area as well. Will use them again! A++ for service and communication and friendliness.