Our Reviews
Rating Breakdown
5
255
4
15
3
2
2
6
1
7
When I picked my car up to move out of the parking lot the hood of my vehicle wasn't closed all the way and tree branches were inside on top of my motor. Now what if someone sees that it isn't closed and decided to steal parts from my car.
Dropped in for a tire repair and Todd was very friendly and helped us out right away even though they were busy. The fast friendly service was much appreciated
Critical: Professionalism, Quality
I am so grateful to HomeTown Auto! I have a 2012 Land Rover and would easily be paying 3-4 times more for services if I had to take it to the dealership. I had an issue with the engine going into reduced power mode. Clint absolutely went above and beyond to troubleshoot what the issue was. He spent time researching on Land Rover forums and going over manuals. They were finally able to figure it out and get it fixed. Hometown is the first shop I've ever been to where I trust they're being honest and not trying to upsell me on services I don't really need. I completely trust them with all of our vehicles. It's so hard to find service like this anymore so they are truly a gem.Services: Engine repair, Auto engine diagnostic, Oil change, General repairs & maintenance, Auto maintenance
(Translated by Google) Terrible service, they told me a price for a diagnosis and when I was going to pay they wanted to charge me an extra price of $100. Additionally they charged a fee of almost $50 for a light bulb change. They told me 4 hours for the diagnosis of my car and they left the car all day, if I don't call they don't call me and they weren't even able to wait for me to deliver it, they only charged me by phone and left my car there for me to pick it up. Worst experience ever, overcharging and lack of consideration for your customer.(Original)Pésimo servicio, me dijeron un precio por un diagnóstico y cuando iba a pagar me querían cobrar un sobreprecio de $100. Adicionalmente cobraron una tarifa de casi $50 por un cambio de bombilla. Me dijeron 4 horas para el diagnóstico de mi carro y se dejaron el carro todo el día, sino llamo no me llaman y ni siquiera fueron capaces de esperarme para entregármelo solo me cobraron por teléfono y dejaron y mi carro allí para que yo lo recogiera. La peor experiencia, cobro excesivo y falta de consideración para su cliente.
Terrible service, they told me a price for a diagnosis and when I was going to pay they wanted to charge me an extra price of $100. Additionally they charged a fee of almost $50 for a light bulb change. They told me 4 hours for the diagnosis of my car and they left the car all day, if I don't call they don't call me and they weren't even able to wait for me to deliver it, they only charged me by phone and left my car there for me to pick it up. Worst experience ever, overcharging and lack of consideration for your customer.Translated by Google・See original (Spanish)
I just have to say how much I love Hometown Auto! They actually care about your car and keeping you safe. The crew at Hometown Auto is always friendly and ready to help. Want to give a shoutout to Todd for always going above and beyond! I have used Hometown Auto for my car needs for years now and will continue 100%!!! Thank you!Service: Vehicle Inspection
I've been going there for years, excellent service. I just had an oil change and mentioned I should get a tire rotation soon, well it was done with my oil change them knowing it was due. I did purchase my tires there awhile back.
I've been going there for years, excellent service. I just had an oil change and mentioned I should get a tire rotation soon, well it was done with my oil change them knowing it was due. I did purchase my tires there awhile back.
They do a great job. Prices are very reasonable. Highly recommend
They provided concise diagnotic and additional info on car's needs. Timely diagnostic and esti.ate of completion. They were very helpdul.
My company brings all of our company vehicles here and we always receive top tier service
You guys did a good job.
Great service!
I would definitely recommend it
We have been going to Hometown for over 20yrs. They are helpful, friendly and informative.
I just had an oil change and mentioned I should get a tire rotation soon, well it was done with my oil change them knowing it was due. I did purchase my tires there awhile back.
Pat and the guys got my Explorer road worthy quickly and at a fair price. They went over and above to service my vehicle, I highly recommend them!
Took my car there to replace air conditioner compressor. It took 1canceled appointment and 3 more appointments to get it fixed. Not a happy camper, will not return there for any more service.
Positive: Professionalism, Punctuality, Quality, ValueGreat shop, my 1st choice in Lakeville.Services: General repairs & maintenance, Oil change, Tires
Positive: Professionalism, Punctuality, Quality, ValueAlways top-notch service at HomeTown Auto. Recommended service list comes in handy too.Loaner cars are a nice touch as well.Services: Electrical, Oil change, Engine repair, Auto engine diagnostic, General repairs & maintenance, Brakes
Positive: Professionalism, Punctuality, Quality, ValueAfter spending 3 years bringing my Pathfinder back to the dealership to continually diagnose and "fix" my climate control without success, I finally brought it to Clint. They were able to diagnose and fix right away. HomeTown Auto is friendly, quick and efficient. No more dealerships for me.Services: A/C installation & repair, Oil change, General repairs & maintenance, Air conditioning, Wheel alignment
Positive: Professionalism
Positive: Professionalism
Positive: Professionalism
Services: Exhaust, Electrical, Auto engine diagnostic, Oil change, General repairs & maintenance, Brakes
Hometown provided excellent professional service with timely assistance and knowledgeable insights. I appreciated the customer service.
Awesome service. Very friendly and eager to help out. Always gone the extra mile to make sure things were taken care of.
Excellent service as always. I have recommended Hometown Auto to relatives and friends.
Hats off to Todd, Pat, and the team at Hometown Auto. They provided some good recommendations, a comprehensive quote, kept me informed of progress, and turned everything around the same day. Picking my now safer vehicle up, the only surprise was that the bill came in a little less than what they'd estimated. Happy to recommend top notch service like this to anyone.
I have been taking my two vehicles to HomeTown Auto for several years. They have always been fair, honest and upfront with their service. I will continue to use them and would highly recommend.
I had them look at a used car I was considering purchasing. They were able to get me in the next day and gave honest feedback. They took time to speak with me on the phone about what they saw as well. To make it easier, they even provided a free loaner car. They were a bit expensive compared to other places, but maybe that helps cover the loaner car. It would also have been nice if they would give a report showing all the stuff they checked, etc. They did provide a quote to fix the things they found, but it would be nice to get a document showing the other things they inspected as well. Over-all, a little expensive, but good service.
Took my car here for the first time and it was such a good experience! Shop right now is contactless but I STILL felt like I got taken care of super well. I was able to drop off my car and have everything done to it and pick it up same day! Felt like they truly did care about the service they were doing for me vs. just another car in their shop. Great first impression and experience!
This is my second time using HomeTown Auto. They provide good service at competitive prices and are friendly. They seem to care about results as evidenced by their follow-up which is appreciated. My vehicles are aging and will need regular maintenance as time goes on. I will definitely keep HomeTown in mind for future service.