Our Reviews


Average User Rating

4.85 / 5

Rating Breakdown

5
257
4
15
3
2
2
6
1
7

Jan 28, 2021
3 years ago
I can’t say enough good things! They really took the time to analyze my vehicle’s symptoms and help me find what was actually causing them. I would absolutely recommend and trust that they will steer you in the right direction. Thank you to Clint and everyone at Hometown :)

Jan 28, 2021
3 years ago
Amazing service! Never feel like they are trying to rip you off. They are honest and up front about whats going on and cost. We won't bring our car anywhere else!

Jan 28, 2021
3 years ago
John, Clint and team have done a great job with my two cars! I had been using Tires Plus for over almost 10 years and feel that Hometown AUto does better work and at a better price.

Jan 28, 2021
3 years ago
This is a wonderful family owned business! Clint, John, and the whole team at Hometown Auto is awesome and will treat you like family! Very thankful that family owned small businesses like this one are here to serve us for all our vehicle needs and to support our local communities!

Jan 28, 2021
3 years ago
Hats off to Todd, Pat, and the team at Hometown Auto. They provided some good recommendations, a comprehensive quote, kept me informed of progress, and turned everything around the same day. Picking my now safer vehicle up, the only surprise was that the bill came in a little less than what they'd estimated. Happy to recommend top notch service like this to anyone.

A K
Jan 28, 2021
3 years ago
After many poor experiences with other local auto shops I finally feel like I've found a place that has exceptional customer service, does quality work, and genuinely cares about the customer. My first visit to Home Town was driven by a check engine light turn and a dreaded "clicking" in the engine.. when I mentioned I have a lifetime power train warranty on my vehicle the guys at the shop were INCREDIBLE about getting a claim set up, getting the issue diagnosed, getting repairs approved by the warranty company, and getting the fix done. I got frequent, detailed status updates and Clint was really wonderful about taking the time to explain the problem to me and talk me through the work going on with the warranty company. I have never received customer service like that before and I am incredibly grateful for the work they did and the way I was treated. This could have been a horrendous experience for me just based on the issues with the vehicle, but it wasn't.. they did such a great job and I will not be taking my vehicle anywhere else again!

Jan 28, 2021
3 years ago
Took my car here for the first time and it was such a good experience! Shop right now is contactless but I STILL felt like I got taken care of super well. I was able to drop off my car and have everything done to it and pick it up same day! Felt like they truly did care about the service they were doing for me vs. just another car in their shop. Great first impression and experience!

Jan 28, 2021
3 years ago
I had them look at a used car I was considering purchasing. They were able to get me in the next day and gave honest feedback. They took time to speak with me on the phone about what they saw as well. To make it easier, they even provided a free loaner car. They were a bit expensive compared to other places, but maybe that helps cover the loaner car. It would also have been nice if they would give a report showing all the stuff they checked, etc. They did provide a quote to fix the things they found, but it would be nice to get a document showing the other things they inspected as well. Over-all, a little expensive, but good service.

Nov 22, 2020
3 years ago
Positive: Professionalism Excellent service as always. I have recommended Hometown Auto to relatives and friends. Services: Exhaust, General repairs & maintenance, Oil change, Steering / Suspension, Wheel alignment

Nov 17, 2020
3 years ago
Positive: Professionalism Excellent service as always. I have recommended Hometown Auto to relatives and friends. Services: Exhaust, Oil change, General repairs & maintenance, Wheel alignment, Steering / Suspension

Nov 15, 2020
3 years ago
Positive: Professionalism Excellent service as always. I have recommended Hometown Auto to relatives and friends. Services: Wheel alignment, Steering / Suspension, Oil change, General repairs & maintenance, Exhaust

Nov 10, 2020
3 years ago
Positive: Professionalism Excellent service as always. I have recommended Hometown Auto to relatives and friends. Services: Oil change, General repairs & maintenance, Steering / Suspension, Exhaust, Wheel alignment

Nov 6, 2020
3 years ago
Positive: Professionalism Excellent service as always. I have recommended Hometown Auto to relatives and friends. Services: Exhaust, Wheel alignment, Steering / Suspension, General repairs & maintenance, Oil change

Nov 1, 2020
3 years ago
Positive: Professionalism Excellent service as always. I have recommended Hometown Auto to relatives and friends. Services: General repairs & maintenance, Steering / Suspension, Oil change, Exhaust, Wheel alignment

Oct 24, 2020
3 years ago
I've been using Hometown Auto for over 5 years. I had my wife's car in for service and ran across some unexpected issues. Clint and the team worked with me which allowed me to get everything back to 100%. They went above and beyond! …More

Oct 22, 2020
3 years ago
Reliable and honest service with friendly staff. I’ve been a customer for many years and the go to for all of my auto service needs. Services: General repairs & maintenance, Oil change

Oct 19, 2020
3 years ago
Very professional, good communicators and trustworthy. I've had 4 vehicles in this shop and each and every time they have been honest and more than fair. It's hard to find these days, but I've found one that truly does care about their customers! Services: Oil change, Steering / Suspension, Brakes, Electrical repair

Oct 18, 2020
3 years ago
Reliable and honest service with friendly staff. I’ve been a customer for many years and the go to for all of my auto service needs. Services: Oil change, General repairs & maintenance

Oct 18, 2020
3 years ago
Very professional, good communicators and trustworthy. I've had 4 vehicles in this shop and each and every time they have been honest and more than fair. It's hard to find these days, but I've found one that truly does care about their customers! Services: Steering / Suspension, Brakes, Oil change, Electrical repair

Oct 17, 2020
3 years ago
Very professional, good communicators and trustworthy. I've had 4 vehicles in this shop and each and every time they have been honest and more than fair. It's hard to find these days, but I've found one that truly does care about their customers! Services: Brakes, Oil change, Steering / Suspension, Electrical repair

Oct 15, 2020
3 years ago
Very professional, good communicators and trustworthy. I've had 4 vehicles in this shop and each and every time they have been honest and more than fair. It's hard to find these days, but I've found one that truly does care about their customers! Services: Electrical repair, Brakes, Oil change, Steering / Suspension

Oct 10, 2020
3 years ago
Very professional, good communicators and trustworthy. I've had 4 vehicles in this shop and each and every time they have been honest and more than fair. It's hard to find these days, but I've found one that truly does care about their customers! Services: Oil change, Brakes, Steering / Suspension, Electrical repair

Oct 1, 2020
3 years ago
Very professional, good communicators and trustworthy. I've had 4 vehicles in this shop and each and every time they have been honest and more than fair. It's hard to find these days, but I've found one that truly does care about their customers! Services: Steering / Suspension, Oil change, Brakes, Electrical repair

Sep 22, 2020
3 years ago
Very professional, good communicators and trustworthy. I've had 4 vehicles in this shop and each and every time they have been honest and more than fair. It's hard to find these days, but I've found one that truly does care about their customers! Services: Electrical repair, Oil change, Brakes, Steering / Suspension

Jun 24, 2020
3 years ago
Positive: Professionalism, Punctuality, Quality, Value

Jun 24, 2020
3 years ago

May 24, 2020
3 years ago
Amazing service! Never feel like they are trying to rip you off. They are honest and up front about whats going on and cost. We won't bring our car anywhere else!

Apr 17, 2020
3 years ago
Positive: Professionalism, Punctuality, Quality, Value

Apr 17, 2020
3 years ago
Positive: Professionalism, Punctuality, Quality, Value

Apr 17, 2020
3 years ago
Positive: Professionalism, Quality, Value

Danielle J.
Jan 28, 2018
6 years ago
Went here because I was stupid and backed out too quickly making a clean break with my drivers side mirror. I was so sad and thought it would cost a lot. I was panicked and was putting off getting it fixed anywhere. My dad said well there's this really good place called home town auto I'll make an appointment and take care of everything. But the mirror might not be the color of your car. I was like ugh okay. Went and the guy took a look at my mirror, and said they had found a red mirror! He said it would be there by Wednesday, it was a Monday at the time. Wednesday was my appointment at 1, and the mirror still hadn't shipped so they gave me a loaner car and said they would call when it was fixed. They said it would be fixed the same day and I was so worried it wouldn't be. They called me within 2 1/2 hours of dropping off my car and it was done! The mirror looked good as new! And it was $225 which isn't bad for a mirror, and service. They were also really nice. I trust them and will be going back. I don't trust most auto service places but they were very nice and the prices were good.

Dec 24, 2017
6 years ago
Brought my car into Home Town Auto for an oil change. The staff was very pleasant and courteous. They called me when my car was ready and informed me of a problem with my car that needed my attention. There was no pressure to have them …More

Dec 24, 2017
6 years ago
I've been a customer for about 10 years and have nothing but positive experiences with Jon and Clint. All professional when you get your car fixed here. The employees have a passion for making sure the job gets done and gets done right. …More

Apr 17, 2017
6 years ago

Jan 28, 2017
7 years ago
The crew at Hometown Auto is top notch and very fair! Very honest!

Jan 28, 2017
7 years ago
I only go to these guys to repair my cars. I live in Maple Grove and make the trek. They have saved me a lot of money and their customer service is great. Thanks Jon!!

Jan 28, 2017
7 years ago
I trust the guys at Home Town Auto to take care of me. Convenient to work with, reasonable pricing, and they don't oversell you! Thanks to Hometown, I can trust my ride!

Jan 28, 2017
7 years ago
My family has trusted Jon and Clint with our auto needs for close to ten years now. They do great work and I know they are looking out for what is best for me. I can't say enough positive things about their work and how they value their customers. As long as I own a vehicle I will trust them to make sure it stays on the road.

Jan 28, 2017
7 years ago
I've been a customer for about 10 years and have nothing but positive experiences with Jon and Clint. All professional when you get your car fixed here. The employees have a passion for making sure the job gets done and gets done right. Fair pricing and always prompt when fixing your vehicle. I recommend them to everyone I know. I won't use anyone else but them.

Jan 28, 2016
8 years ago
I am car stupid! These guys are the best. They barely even charge me! They are so nice and welcoming. I will always go to them.

Jan 28, 2016
8 years ago
I finally found a mechanic I can trust. These guys are the best. They are honest and always show me versus tell me what is wrong. I never feel like I am being sold something I don't need. I love the fact they give out loaner vehicles which helps me stay on track the days my car is in for repairs.

Jan 28, 2016
8 years ago
I stopped in the afternoon to see when they could do my brakes, and they got them done the same day! They even had a loaner car for me to use. They called me when they figured out just what I needed and what I didn't need and gave me the price over the phone. Very nice people to work with. I would definitely recommend them and will go back to them in the future. GREAT JOB EVERYONE !!

Dec 24, 2015
8 years ago
I stopped in the afternoon to see when they could do my brakes, and they got them done the same day! They even had a loaner car for me to use. They called me when they figured out just what I needed and what I didn't need and gave me the …More

Apr 17, 2013
10 years ago

Jan 28, 2013
11 years ago
I own a Landscape company and take all my truck there. I have never found a better price and service! Thanks Dick, Pat and Tim !!!

Jan 28, 2013
11 years ago
I started using Hometown a couple of months ago. Very happy with the service. I really like that they have loaner cars in case your car is going to take a while. Super friend.y staff and very informative. They let you know whats best and are not salesy or pushy at all. Definitely worth the drive from Eagan. They have saved my wife and I significant amounts of money.

Jan 28, 2013
11 years ago
Home Town auto is a terrific place to have my car and my daughters car serviced. The team is friendly, very knowledgeable and caring. Tim takes great care of his customers and they are not pushy.I trust their work and suggestions for items that need repair later on and the pricing is better than where I have gone in the past. We have recommended them to our friends and they make you feel at home, like you've known them for a long time.

Dec 24, 2012
11 years ago
I started using Hometown a couple of months ago. Very happy with the service. I really like that they have loaner cars in case your car is going to take a while. Super friend.y staff and very informative. They let you know whats best and …More