Our Reviews
Rating Breakdown
5
334
4
29
3
3
2
13
1
22
Good guys that helped me decide whether to spend the money, I didn't and couldn't afford the tag. But they helped me price out so I could make a more informed decision. Very helpful. Thanks
A friend recommended Auto Xperts to me when I moved to Tallahassee. I'm so glad she did. They are very professional and reasonably priced.
They took me with short notice and had my vehicle done in a very short time and diddnt charge a lot to do a total wheel alignment. I am quite happy with how Auto Xperts did
I took my vehicle for inspection of a problem noise I was having to see if they could diagnose it. They were right on spot with the diagnosis and their repair costs were reasonable, and after getting several estimates, I decided to let them do the repair because #1 they came recommended by a family member and #2 their cost for repair was reasonable saving me around $200.
Critical: Professionalism, ValueI will not be back. First I was never given any pricing for anything. Second I was over charged for labor. If I was only charged for a 1/6 of an hour, which is all it took for the swap that I could have done if I was told they were going to charge me that much, was $42, There is no way labor costs 240/hr. And when confronted about it was told oh we were going to charge you for a 1/4 of an hour but only charged you for the 1/6 and that labor is over 100/hr. Someone obviously doesn't know how to do math and was pulling a fast one. That is ok, am disputing it with my credit card company. If someone calls you need to be upfront about costs, especially when you are charging $70 just to diagnose it but do nothing but read the code.
Took my truck in for a big power steering leak. Other shops were hesitant to work on it and diagnose it. (No idea why). Auto Xperts took it in on a Monday, replaced a broken hose, drive belt, steering rack, and flushed the transmission and it was done by Wednesday morning. To me, that is pretty dang quick. Yeah, it wasn't a cheap fix, but I wasn't expecting it to be. The truck is a daily driver so it needs to be reliable and they made sure it is. If my truck needs repairs in the future, I'll have it back there in a heartbeat. Thanks guys!
Went in for seized Water pump replacement as pulleys sheared bolts and oil leak issue. Initially, they stated the Valve Cover gasket and also a couple seals behind timing belt and cover needed to be replaced. Once they were in, they discovered the timing belt and seals were fine and did not need to be replaced. Their honesty saved me a few hundred dollars. I will be back! Thanks for your service!
Went in to have my car checked up before I left town for a long trip. Had all four tires replaced and a few other minor fixes. Decent service. Unfortunately, within 50 miles one of the tires was unfit to drive and the spare needed to be put on. I had to buy another new tire from put of town and bring my car back later to get a replacement tire. I got the tire replaced and made it about 300 miles on it before the replaced tire went flat and is destroyed. I had to buy a second new tire out of town to get my car moving again. Unfortunately I have had to spend an extra $300+ on tires after having all 4 replaced. No issues with the two tires I bought out of town and no issues in the wheel well, leaving me to believe there was an issue with the two tires from Auto Xperts. I am no longer in Tallahassee and they have said they can't help because of that.
When you are searching for a service industry especially automotive it can be aggravating trying to get good honest service at an affordable price. We were fortunate enough to trust these people with our cars( both cars had A/C problems a year apart) and to their credit they identified the problem quickly and honestly and delivered our vehicles back ASAP fixed the first time. Honest, dependable and affordable is how I would describe these guys. Thank you. Before you take your car to a dealership for repair bring it here first.
This place is great. I recently switched from the mechanic I used for a decade and after my second visit I felt a part of the family. They have coupons online most of the time to help save some money. The staff told me exactly what was wrong and what was worth fixing and what could wait. They definitely are in the business of building long term relationships instead of ripping people off. I highly recommend them!
This was my first time at Auto Xperts, and I was overall very pleased with my service on my Honda Civic. You do have to make an appointment, which I'm not used to doing with just getting an oil change, BUT I would have to say that it was worth having to wait a little longer. Everyone was courteous and professional and seemed knowledgeable, and it was cheaper than Take 5 by a lot. I got a full synthetic oil change for $60 while I have always chosen to get semi-synthetic at Take 5 (~$65) because the full was prohibitively expensive.
NEW
Positive: Professionalism, Punctuality, Quality, Value
The guys are the best. I've been coming to them for years. they are very honest, personable, fast with quality work. I would never go any where else!. just try them once and you'll never go anywhere else
NEW
NEW
Positive: Quality
Services: Check engine light diagnostic, Engine repair
Positive: Professionalism, Punctuality, Quality, Value
NEW
NEW
NEW
Positive: Professionalism, Punctuality, Quality, Value
Services: Oil change, Check engine light diagnostic, General repairs & maintenance, Tuning
Positive: Professionalism, Value
Positive: Professionalism, Punctuality, Quality, Value
They do the job fast but very very expensive and after you go once you always have to come back it makes me feel like they are doing something on purpose that I never even had a problem with before so be careful!!!
Services: Wheel alignment, Air & Cabin Filter, Electrical repair, Air conditioning, Oil change, Auto glass services, Electrical, Tuning, Engine repair, Check engine light diagnostic, General repairs & maintenance, Carburetor cleaning, Brakes, Steering / Suspension, A/c installation & repair, Battery
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
The guys are the best. I've been coming to them for years. they are very honest, personable, fast with quality work. I would never go any where else!. just try them once and you'll never go anywhere else
Service: Electrical repair
As always provide excellent service
Service: General repairs & maintenance
This place is great. I recently switched from the mechanic I used for a decade and after my second visit I felt a part of the family. They have coupons online most of the time to help save some money. The staff told me exactly what was …More
Went in to have my car checked up before I left town for a long trip. Had all four tires replaced and a few other minor fixes. Decent service. Unfortunately, within 50 miles one of the tires was unfit to drive and the spare needed to be put …More
Service: Oil change
Positive: Professionalism, Punctuality, Quality, Value
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