Our Reviews
Rating Breakdown
5
649
4
6
3
2
2
0
1
3
Services: General repairs & maintenance, Auto engine diagnostic
Honest people and fair pricing. Would highly recommend!Services: General repairs & maintenance, Steering & suspension repair
Positive: Professionalism, Punctuality, Quality, ValueThe staff is nice and professional and willing to answer any questions. The lobby is clean and there are areas to work while waiting.Services: Brake service & repair, Oil change, Air & cabin filter replacement
Positive: Professionalism, Punctuality, Quality, ValueHands down the best shop in San Diego, and probably California. They have been my shop for the past 4 years and I have always had impeccable service. Besides being quick and accommodating, they are knowledgeable, communicable and thorough.What I like most about them is their integrity- they let me know what service is needed, what can wait, and have never tried to upsell me. On the contrary, they have talked me out of service that I thought needed to be done but did not. This is rare in any business, especially in the automotive industry. I rarely write reviews, but this needed to be shared.Services: Engine repair, Auto engine tuning, Brake service & repair, General repairs & maintenance, Oil change, Tires, Transmission
Positive: Professionalism, Punctuality, Quality, ValueHonesty. It's rare these days with many businesses, but not B and B. They are all honest - honest quotes and honest work. I brought my car in for brakes, oil, lights, and a couple of other small things and after inspecting my car, they recommended I NOT do the brakes yet. George explained why and saved me some money which is a first for me when it comes to auto work. He even found small issues that I forgot to report and put them in the notes to remind me to get them fixed the next time I come in. The prices are super reasonable - even oil changes are cheaper here, where they use quality parts, than even your drive in oil change specialty shops. I fully recommend B and B Autohaus for all of your BMW work that you need.Services: Oil change, Battery, Auto engine diagnostic, General repairs & maintenance, Brake service & repair, Tires, Electrical
Positive: Professionalism, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality
Awesome and honest
The staff is nice and professional and willing to answer any questions. The lobby is clean and there are areas to work while waiting.
Very impressed with B&B Autohaus. Found them to be very trustworthy, fairly priced, and very convenient. Will definitely be bringing my car to them in the future.
I have been using B and B for the past few years now and this is the best independent BMW repair shop in all of San Diego County! I regret not posting a 5 star review sooner!!
I can’t say enough great things about B and B Autohaus. From the knowledgeable staff to the reasonable prices, my only complaint is that I’d wish I’d found them sooner to work on my X1 and old 325i. They are honest and don’t try to sell you on unnecessary services.
Critical: ProfessionalismBeen using this place for years, along with my brother and sister since we all own BMWs. Owners are great and never had an issue, until leprechaun Steve started working there recently. Quoted me a specific price for labor, I purchased the part independently, but then he ended up charging $60 more labor than the original quote. When I asked him, he stated he never quoted that price, and that I was lying. I get that maybe he forgot, but calling a customer a lier is very disappointing. Truth is the business is expanding, which is great for them since the owners are good people, but service will certainly suffer with workers like Steve. It’s a shame, but this guy has no business working for B&B, and won’t be going back as long as he works there.
The guys Steve and Danny are Top notched Professionals. Prices for repairs reasonable. On time with completion of work. No problems with B&B Autohaus, and yes I would recommend them for Complete BMW services FiveStars…
Had a dead battery. got a jump and drove there. I didn't have appointment. But under the circumstance Adam was nice enough to squeeze me in and change the battery on same day. I had several repairs there in the past. The crew were all pleasant and professional. They texted next day to make sure there was no issue. They never tried to sell me other unnecessary repairs. Highly recommended!
First time purchaser looking for an expert eye to evaluate a used BMW X3. The PPI (pre purchase inspection) was extremely thorough and reasonably priced. I found the entire staff to be courteous and knowledgeable. Recommended high priority items to be addressed first and only what was needed. They are honest. Steve took the time to give personal attention and answer all of our questions.B&B provided a detailed inspection and alerted us about aftermarket parts as well as important maintenance tips to know when owning a BMW. Thank you for giving a trustworthy evaluation and unbelievable customer service. Highly recommend!
Hands down the best shop in San Diego, and probably California. They have been my shop for the past 4 years and I have always had impeccable service. Besides being quick and accommodating, they are knowledgeable, communicable and thorough.What I like most about them is their integrity- they let me know what service is needed, what can wait, and have never tried to upsell me. On the contrary, they have talked me out of service that I thought needed to be done but did not. This is rare in any business, especially in the automotive industry. I rarely write reviews, but this needed to be shared.
Honesty. It's rare these days with many businesses, but not B and B. They are all honest - honest quotes and honest work. I brought my car in for brakes, oil, lights, and a couple of other small things and after inspecting my car, they recommended I NOT do the brakes yet. George explained why and saved me some money which is a first for me when it comes to auto work. He even found small issues that I forgot to report and put them in the notes to remind me to get them fixed the next time I come in. The prices are super reasonable - even oil changes are cheaper here, where they use quality parts, than even your drive in oil change specialty shops. I fully recommend B and B Autohaus for all of your BMW work that you need.
As long as I have a BMW, B and B Autohaus will have my business. They are total pros who provide quality work while operating with honesty and integrity. I have left every interaction with B and B Autohaus totally satisfied- they work quickly, communicate well while work is in progress, and even check in after completion to see how everything is going. I wouldn’t consider taking my car anywhere else!
I can’t say enough great things about B and B Autohaus. From the knowledgeable staff to the reasonable prices, my only complaint is that I’d wish I’d found them sooner to work on my X1 and old 325i. They are honest and don’t try to sell you on unnecessary services.
Positive: Professionalism, Quality, Value
Services: Auto engine tuning, Electrical repairCritical: Value
Positive: Professionalism, Punctuality, Quality, Value
Service: General repairs & maintenancePositive: Professionalism, Quality, Value
Easy and fast serviceService: Engine repair
Excellent service.Services: Electrical, Battery
Positive: Professionalism, Punctuality, Quality, ValueReliable service and reasonable priceService: General repairs & maintenance
Positive: QualityHonest, knowledgeable,friendly...recommend!Service: General repairs & maintenance
Positive: Professionalism, Punctuality, Quality, ValueI have been servicing my car at B and B Autohaus for a few years now and I like their quality of service, timeliness, and professionalism.Keep up the good work, guys!Services: Oil change, Brakes, Air conditioning, Electrical repair, A/C installation & repair, General repairs & maintenance
Positive: Professionalism, Punctuality, Quality, ValueI always have a great time bringing my car in to B and B Auto Haus. They have always been professional and educate me on any issues that I may have with my car and provide detailed plan of what needs to be done by priority. Quality service and pricing, thank you guys!Services: Auto engine tuning, Engine repair, Air & cabin filter replacement, Electrical repair, Electrical, Oil change, General repairs & maintenance, Steering & suspension repair, Brakes, Auto engine diagnostic, Battery
B&B Autohaus are very professional and honest mechanics. They have always taken care of my car in a timely manner with very reasonable prices. I highly recommend them if you have a BMW.Service: General repairs & maintenance
Positive: Professionalism, Punctuality, Quality, ValuePhilip / Daniel & Team are phenomenal. I have been bringing my cars there for years, and to be honest finding them was a blessing. The team is extremely knowledgable and their customer service is outstanding. When you go there, you know you won't be disappointed. I couldn't recommend them enough, probably best indy in SoCal.Services: A/C installation & repair, Auto engine diagnostic, Steering & suspension repair, Battery, Transmission, Engine repair, General repairs & maintenance, Oil change, Brakes
Positive: Professionalism, Punctuality, Quality, ValueWe take both our BMWs to B and B for service and our cars are always well taken care of. The staff are very knowledgeable and I appreciate how they let us know upfront what needs to be fixed, how much it costs and whether it needs to be done right away or can wait.Services: Electrical, Battery, Oil change, General repairs & maintenance, Brakes
Positive: Professionalism, Punctuality, Quality, ValueThese guys are the best. I've been using them for years. They offer great service at fees lower than the dealership. I take my 335i and X3 to get serviced every time and never had a single problem!Services: Steering & suspension repair, Brakes, Oil change, Auto engine diagnostic, Engine repair, General repairs & maintenance
Positive: ValueIt's hard to find a trustworthy mechanic(s), and I do a lot of research online before I make any repairs or upgrades; for the things I cannot handle myself I always take our cars to B&B. They have been my go-to BMW shop for about 7 years now and they never disappoint. They have unlimited knowledge of all types of BMW's, they do top notch work and they are very reasonably priced. Never take your car to the dealership - go to B&B first and you will not regret it.Services: Transmission, Engine repair, Brakes, Oil change, Auto engine diagnostic, General repairs & maintenance, Steering & suspension repair, Exhaust, Battery
Positive: Professionalism, Punctuality, Quality, ValueB and B Autohaus is hands down the best auto repair experience I've had with my BMW. I've brought my car here for everything from Oil changes to battery replacement and couldn't be happier with the service and prices. They are extremely professional and know what they are doing and also do not try to oversell anything. I've had them tell me to hold off on certain things because they really weren't necessary when they could have easily told me that it was to make some money. 5/5.Services: Air & cabin filter replacement, Oil change, Battery, General repairs & maintenance, Air conditioning, Electrical
Positive: Professionalism, Punctuality, Quality, ValuePhilip and the team are the BEST!I’ve been coming here for years and every single time, they go above and beyond in helping me out. I have been to other repair shops that do all brands and they can’t figure out what’s wrong with my BMW. After taking it to B & B Autohaus, they either knew immediately what was wrong or called me after a couple hours.Their prices are very fair as well, never been upsold or told to get something that wasn’t a necessity.Stop searching and comparing, make your life easy and bring your BMW here. You won’t regret it!Services: Oil change, Battery, Auto engine diagnostic, General repairs & maintenance, Air conditioning, Engine repair
Positive: ProfessionalismI have been going here for years. Everyone is always professional and honest. I trust them and my car continues to run well.Services: General repairs & maintenance, Oil change, Auto engine diagnostic
Positive: QualityWater pump and thermostat replacement. Excellent service. I have been at BB Autohaus for my car maintenance over several years. I recommended it to one of my coworkers and he loved too.Services: Air & cabin filter replacement, Auto engine diagnostic, General repairs & maintenance, Oil change, Brakes
Services: Auto engine diagnostic, Oil change, Auto engine tuning, Electrical, General repairs & maintenance, Battery, Air conditioning, Engine repairPositive: Professionalism, Punctuality, Quality
Service: General repairs & maintenance
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality
Positive: Professionalism, Punctuality, Quality, Value
Positive: Punctuality, Quality
Positive: Professionalism
Positive: Professionalism
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value
Positive: Professionalism, Quality, Value
Positive: Professionalism, Punctuality, Quality, Value