Our Reviews
Rating Breakdown
5
674
4
45
3
9
2
9
1
27
If you want your vehicle fixed right at a fair price then look no further. I have been taking my car n SUV to John at Real Pro Auto for years. Every time I get my car back it just drives better!! I don’t know how they do it but it feels more smooth n together ! I never like getting my car fixed, but when I do I go to Real Pro.
Fabulous service. They got me back up and running very fast. Reasonably priced, professional and comfortable lobby wait area. I felt like I was at home there was coffee and everything I was very impressed.
Very friendly, decent pricing and truthful about what needs to be and the cost of it. Willing to work around your schedule. Highly recommend and I will be using them from now on!!
Very Caring group of guys. First time car owner and they have helped a ton. Recommend this place to anyone
I showed up at closing on a Friday and they stayed to get my info. and I wasn't rushed.. called on Monday to tell me what was wrong and it was fixed before closing time monday evening... staff very professional.. glad my neighbor recommended them. finally found a great auto shop
They do a great job inspecting your vehicle. They send pictures and are very thorough. The guys you deal with at the desk are not the friendliest, but they are helpful, just seem a bit annoyed if you ask them too many questions. The time it takes to do the work is not bad but could be better too. I brought my vehicle in the morning when they open, and they didnt get done till close just for inspection, alignment and to change tie rods. I called the day before to schedule. Seems like they prioritized some other people, maybe because they found me annoying lol. But 4 stars because they do good work and i dont think they are dishonest people.
Very helpful, professional, with amazing customer service! I have found a new go-to auto service.
They worked on my 2007 Lincoln MKX and did an excellent job. Very fair quote and did the work for that price. They were timely and professional. Will go back again as needed.
Would highly recommend this shop. I brought my 2011 Honda CR-Z in for what I thought were transmission issues, but the techs correctly identified it was a snapped front axle. The staff and techs were helpful and very friendly, and they were focused on getting me back on the road as soon as possible. They went over repair options with me to find the best one, gave me a timeline estimate, and completed the repair ahead of schedule. They even followed up the next day to make sure everything was running smoothly! Definitely will be a return customer in the future for any repairs or maintenance.
A great thank you to John and his team at Real Pro Auto Service, for there help in a time of need.Thank You.
Amazing service and response. I was in town visiting family and needed an immediate repair and Dave got me in and back on the road the very next day. Very pleased
I've been here twice and only really dealt with Dave. He is very friendly and knowledgeable. They did great work installing a harmonic balancer in my truck when the old one failed and do thorough diagnoses.I'll definitely return in the future.
Absolute Phenomenal service from every single person that I interacted with from this company.I am new to Michigan and I did not know my way around. When my vehicles arrived from the transport company there were all types issues that popped up. AAA driver recommended this place.They have now fixed two vehicles of mine and I will be going back for normal service!Fair pricing, quick turnaround - the most honest info ever received from any mechanic, the loaner vehicle was an absolute lifesaver so my mom didn’t have to take the bus to work.I can’t recommend this place enough!Made me feel very welcomed to my new home state!!
Service was great! Would go there again.
Great people. They do great work and won't screw you like some others in town.
Súper nice work , and very professional! I recommend highly!
Dropped car off earlier than scheduled appointment and they got it done within 2 days great service
Great Service!!
Great service and attitude. Good communication as well would recommend
This place is amazing. They do amazing work ina. Very timely manner. We had a few kinks along the way but in the end they really worked with us on getting my jeep back on the road with NO problems. I 100% recommend real pro auto. Thank you to all you guys at the shop.
I want to work in your workshop, you can tell me what I should do for that
I've been taking my car here for several years and they're awesome! Very knowledgeable, professional, friendly, honest...comfortable waiting area with pop and snack machines and a Keurig!
Love the customer experience. The service was quick , they diagnosed the problem right away.
Great service and people
Service was conducted fast with results on vehicle condition
Awesome quote system but wont say anything over the phone it was a hang up and qoute was sent pretty much tech heavy, high prices and minimal options
Had a safety inspection done and the result caused me to make a decision on whether or not to continue to drive this vehicle or to put it out of service. Based on their opinion, it was decided to better not use the vehicle any longer.
My car miraculously stopped overheating the moment the tow truck dropped it at the shop. But that didn’t stop the guys from treating me kindly and with care. So this is simply a testament to being treated with care and respect. I’ll go there again for sure. Thank you John & crew. .
Great customer service, great communicators, excellent job on my brake repair and only did what needed to be done all at a very good price. As long as I work right around the corner from them they will be the only ones to work on my vehicle's. I drive truck over the road for a living and they even went the extra mile and dropped my jeep back off at my work so I could get home Saturday. Thanks so much guys I greatly appreciate it 😊
Service: General repairs & maintenance