Our Reviews
Rating Breakdown
5
373
4
22
3
14
2
17
1
31
Love it
This place knows how to take care of their customers. Timely, efficient and even vacuumed out my car.
You get what you pay for and in this case you pay for quality and fantastic service. Life is to short to spend haggling with shady car repair places-- come here, get good service and continue on with life.
Have been going there for 4 or 5 years with 2 or 3 different cars. Always great service, clean place and nice folks.Always enjoy going there , fast service , friendly people and always fixed the right way.
Great mechanic and Randy $ Phil at front counter are the best. Can't go wrong here. Thank you for fixing my 1970 C/10 Chevy truck! U guys are the best.
Phill & Randy were very accomodating & helpful. I came in for maintainance check up. They made me feel comfortable while waiting. They also offered a free service ride in case I needed to go somewhere while waiting for my car to get done. This was my first trip to an autoshop, and I am fully satisfied. This is the place to go for car care!
Do Not Go There. I asked for a written estimate five times and they would not provide it. I took my son's car in to find out what was leaking. I am 70 yrs old and I told them he has to approve all repairs. They would not provide a written estimate. 3 days later I get a bill for $1834 on a 2004 Volvo with 281,688 miles. It was a junker and they listed $8,000 more repairs. I never gave any authorization . Then they gave me liability release form stating I had to release them from any and all work performed on the vehicle related to that invoice. I would not sign it because I did not know what was done to the car. I have emails I sent to them requesting a written estimate. They would not respond. DO NOT GO THERE. Its been a Horrible experience.
My wife and I were traveling home to Folsom from Valley Center when our XC90 began misfiring. There in no Volvo dealership in Santa Maria so I googled my phone to find a repair shop that worked on Volvos. Rizzoli's came up so we drove over there.Our experience was incredible.The problem was diagnosed and repair options were discussed within a half hour. Two and one half hours later repairs were complete and we were back on the road.All of us know that breaking down away from home can be fraught with peril.Not with Rizzoli's. Their service people made sure we comfortable and safe while repairs were in progress. I cannot thank them enough for how they treated us.
I had the chance to speak with Kay and Karen who are both awesome! They were so helpful and answered every question I had. I love that they care about making sure their customers have a good experience. I could also tell that they care about their employees the same way. Thanks for all your help ladies! Rizzoli's will be the place I recommend to anyone in the Santa Maria area!
WHERE IS MY NEGATIVE POST I WROTE FOR THEM? I WILL POST A NEW ONE EVERY TIME YOU DELETE MY POST.
THESE PEOPLE ARE HARD UP FOR MONEY. THEY LIKE TO CREATE JOB FOR THEMSELVES AT …More
Do Not Go There. I asked for a written estimate five times and they would not provide it. I took my son's car in to find out what was leaking. I am 70 yrs old and I told them he has to approve all repairs. They would not provide a …More
My wife and I were traveling home to Folsom from Valley Center when our XC90 began misfiring. There in no Volvo dealership in Santa Maria so I googled my phone to find a repair shop that worked on Volvos. Rizzoli's came up so we drove over …More
Have been going there for 4 or 5 years with 2 or 3 different cars. Always great service, clean place and nice folks. …More
Phill & Randy were very accomodating & helpful. I came in for maintainance check up. They made me feel comfortable while waiting. They also offered a free service ride in case I needed to go somewhere while waiting for my car to get done. …More
I had the chance to speak with Kay and Karen who are both awesome! They were so helpful and answered every question I had. I love that they care about making sure their customers have a good experience. I could also tell that they care …More
Friendly courteous honest people extremely happy with the performance of work
Honest service and no high pressure sales. The take care of your car like it's their own.
Good customer service.
Took my Eurovan there with a few issues. They looked it over and recommended a more specialized dealer to have the work done right. Didn't charge me for the inspection. Nice guys. Straight shooters
Good customer service. I would go back for mechanical problems.
Please be careful with these guys. They seem to be trained to suggest work that doesn't really need to be done to your vehicle. Took my very well maintained audi s4 in to have a pre-purchase inspection done for a prospective buyer. They said that several services were overdue, or needed attention. All those things just been completed by the dealer a couple weeks prior. So i knew that it was not true. Just be careful. Also, the quotes that they provided were approximately three times what it would have cost to have done elsewhere, even the dealer would have been cheaper.