Our Reviews

I've been taking my car in to Rizzoli's for about 5 years now. They're service-oriented and very informative. I never feel like I'm being "sold" on services I don't need, and for me, that's a big deal. I'm a happy customer!

Please be careful with these guys. They seem to be trained to suggest work that doesn't really need to be done to your vehicle. Took my very well maintained audi s4 in to have a pre-purchase inspection done for a prospective buyer. They …More

Great service. Clean waiting room. I am treated well by everyone who works there. The shuttle service is greatly appreciated.

They are always very professional and customer friendly. The work is top quality and done within the promised time. Highly recommend them!

Excellent service always! Work is done right! Pick up and drop off available.

Great service. Clean waiting room. I am treated well by everyone who works there. The shuttle service is greatly appreciated.

We have several vehicles that Rizzol's has serviced for years. The service has been great at reasonable prices. All staff are very professional, courteous and friendly. The facility is well laid out, very clean, and functional. All of the above is topped off with rides to and from home or work and the vehicle washed after it is serviced.PS: The coffee is good.

I have alway had a great experience with Rizzoli's. I have taken my vehicles there for many years. I appreciate how they recommend maintenance but let you know if it is urgent or not, and never pressure you to have more done than what you actually need at the time. Thank you Rizzoli's!

I have alway had a great experience with Rizzoli's. I have taken my vehicles there for many years. I appreciate how they recommend maintenance but let you know if it is urgent or not, and never pressure you to have more done than what you …More

We have several vehicles that Rizzol's has serviced for years. The service has been great at reasonable prices. All staff are very professional, courteous and friendly. The facility is well laid out, very clean, and functional. All of the …More

Rizzoli wanted to charge me $340 for a new starter when I can buy it new for $80. I asked if I can buy the part and they install it and they said "no"

Rizzoli wanted to charge me $340 for a new starter when I can buy it new for $80. I asked if I can buy the part and they install it and they said "no"

Rizzoli wanted to charge me $340 for a new starter when I can buy it new for $80. I asked if I can buy the part and they install it and they said "no"

Rizzoli wanted to charge me $340 for a new starter when I can buy it new for $80. I asked if I can buy the part and they install it and they said "no"

Rizzoli wanted to charge me $340 for a new starter when I can buy it new for $80. I asked if I can buy the part and they install it and they said "no"

I have been pleased with outcome each and every time I have taken a vehicle to Rizzoli's. Donna

Over the years, I have been at both San Luis Obispo and Santa Maria locations; both are excellent businesses that treat you as a person as well as take care of your cars. I have had an engine replaced with the help of Brad and Kyle in SLO who treated my situation very carefully and professionally, since I was devastated to hear the news. I sold my "Ice Cube" BMW shortly after that and was so happy to have my new Chevy Cruze serviced in Santa Maria since I work there. Phil is friendly, sweet and always professional. I love that they take the extra step of serving coffee, shuttling me to work and my car is always returned clean. I could go to other places, that are cheaper, to get my oil changed, but still love the service I receive at Rizzolis.

I've gone to Rizzolis twice for an oil change on my S10 They have been courteous and prompt in getting it done. I appreciate that they offer a ride to and from their shop. They also do a wonderful job of inspecting other parts of the car and letting me know if there are any other problems. I receive a full printout and can make an informed decision on what and when any other work should be done. Love that they wash it before they return it.

I have been pleased with outcome each and every time I have taken a vehicle to Rizzoli's. Donna

OF COURSE, I WAS RUNNING SHORT ON TIME AND CAME EARLY TO GET MY CAR. THERE WAS NO TIME TO GET MY FABULOUS FREE CARWASH, SO THEY SAID JUST COME BACK ANOTHER TIME. SO I CAME BACK A FEW MONTHS LATER WHEN GETTING MY OTHER CAR SERVICED, AND PRESTO! THEY WASHED MY DIRTY OLD CAR IMMEDIATELY.THESE GUYS AND GALS AT RIZZOLI'S ARE ALWAYS WILLING TO TAKE ME WHEREVER I NEED TO GO WHEN I DROP MY CAR OFF, AND THEY HAVE NEVER HAD ANY SURPRISES ON THE BILL. THERE'S ALWAYS A FOLLOWUP LETTER TO SAY THINGS LIKE, MAYBE YOU SHOULD GET THE TIRES CHECKED (EVEN IF THEY DON'T OFFER THE SERVICE THEY HEAD YOU IN THE RIGHT DIRECTION TO ANOTHER TRUSTED COMPANY).SERVICE IS ALWAYS PROFESSIONAL AND CLEAN. I'VE BEEN USING RIZZOLI'S SINCE 1996 ON EVERY CAR. I ALWAYS FEEL COMFORTABLE THAT THERE IS NEVER AN ISSUE OF UP-SELLING, LIKE I HAVE ENCOUNTERED AT THE AUTO DEALERS IN TOWN. THEY NEVER TREAT ME LIKE A DUMB BLONDE!

Honest, professional, timely & such a clean shop! Randy and Phil are always more than helpful and take the time to explain things so that you completely understand.I highly recommend!

I had a smog check done here a couple months ago and they were very accommodating, courteous, and fast. They even washed my car! Very pleased with the service.

I'm on car number three with Rizzoli's and wouldn't even think of going anywhere else. The guys are pros, the place is welcoming, and my cars and I are very happy.

Your Santa Maria shop has serviced both my Lexus and Mini Cooper.I have complete confidence in your service people, Very courteous and professional .You will surely have my future business.

They took care of my Saturn as if it was an E-class MBZ and did it for less than the dealership! The convenience of the dealership being available on Saturday is out weighted by the customer service at Rizzoli's.

Always a positive experience! Phil and Randy are honest, realistic, and very professional. Love the crew and they always know what to do and how to keep the cost reasonable! Love Rizzoli's!

Yesterday afternoon Friday, May 3, I was on Skyway when my tire went flat so I made a right onto Tama Lane to get out off traffic in order to put on the spare. I was loosening the lug nuts prior to jacking up my Jeep and with my"luck" continuing to hold, the fifth lug nut was on so tight I couldn't budge it! My sister added her grip to the lug wrench and WE still couldn't budge it!As we were contemplating our next move, a young man wearing a Rizzoli's Automotive shirt bearing the name Alex, asked if we needed assistance. Upon our affirmative response, Alex went to the back of the Jeep to check out my spare.It was at this time I informed him that I could not locate the key for the wheel lock on the spare. He said no problem, I'm sure I have a tool that will take it off and back he went to the shop and returned with a jack, ratchet wrench and multiple sockets.Alex proceeded to exchange the damaged tire with the spare in short order. Afterwards he had me drive across the street and into a service bay where he added air to my spare and after asking for the year of my Jeep, looked up the torque specs and properly tightened the lug nuts. He did this knowing I was on my way to a tire shop only a few miles away. Wow!Alex went above and beyond. Alex provided all of this service as a good Samaritan. I have no doubt that he was able to do what was in his heart because he knew that his employer would not have a problem with him doing so.I would be remiss if I did not mention the fact that not only was Alex an extremely competent professional mechanic, he was also very personable. Sadly, as a woman, it has been my experience more often than not that male mechanics have been condescending when discussing matters of a mechanical nature. Alex was the exception to that rule.I recently relocated to Santa Maria and have as yet to need an auto shop. However, when I do, I know EXACTLY where to go for service. As a non-customer, let me emphasize NON-PAYING customer, I already know the customer service and quality of work at Rizzoli's is first rate! I will also be singing the praises of Rizzoli's to everyone I meet for quite a while to come!!Did I mention that Friday, May 3 was also my birthday...

Everyone at Riozzoli's has always treated me very well. The service is awesome!It's conveniently located and they have always accommodated my appointment times. I have always had a good experience.