Our Reviews
Rating Breakdown
5
365
4
22
3
14
2
17
1
30
Service: Oil change
Rizzoli's Automotive is a very experienced Auto Repair shop that takes very good care of their customers. They provided a very thorough safety/vehicle inspection on my Ford Edge and gave me a printout of all services performed during this inspection. This printout let me know exactly what services need correcting on my vehicle and what the recommended intervals between services should be. Upon arrival to pick up my car, they went over my inspection and offered to make the follow-up appointment to correct my vehicles issues. My car was clean ready and waiting for me. Very experienced shop and very polite. I will recommend Rizzoli's to everyone I know.Services: Vehicle Inspection, Auto maintenance, Vehicle safety inspection
Critical: Value
Positive: Professionalism, Punctuality
Rizzoli worked on my oil and brake fluid change. They also checked my brakes and tires. Did a great job and were very helpful.
Over price
Great service and fast!
They were awesome!!
What's there to say..... they are the top shop in town!
Great shop with seamless service no complaints
They think they are God. Arrogant and elitist. Way too expensive.
Brandon was awesome. Perfect service experience.
Excellent, professional, friendly . They do a very very thorough inspection!
Randy at Rizzoli’s is the best! He was able to get my car fixed and ready to drive the same day. Thank you to all the staff!
Amazing service! Randy is very kind and knowledgeable! I was in and out in less than 5 minutes after having to replace my car key batteries. Highly recommended!
1 star is too much for these rats. They take advantage of people only to rip you off. Always looking for additional unneeded services to charge you more. Beware and stay away from these scammers. They will charge you 5 times more than what you will pay at any other honest shop. The mechanics are mediocre to say the least who won't take their time to properly fix anything.
First time going to Rizzoli’s , I was Really impressed . My work on my car was done in a timely manner at a price far less than a Mercedes dealership charges. Will definitely come back again.
Took my car in for some pretty heavy diagnostics which I was not able to figure out so it took it into rizzoli's they hooked everything they could up to it and the diagnostics would cut out every time the issue occurred. They called me and let me know that they're diagnostics was not able to find the issue, because it would cutout and they would lose data. they gave me the car back and charged me just the hour labor. they were very professional people very nice people, answered all my questions that I had and gave me full absolute report of everything that they did and found.I would recommend rizzoli's to anyone who asks me about them.
I recently purchased a 2012 VW GTI 2-door base model that needed some work. Rizzoli’s identified and solved many problems with the car, with pictures included so I knew the issues were really there. Within a week including time my car was waiting for parts to ship they were able to replace the lower front control arms and bushings, the fuel pump, radiator, all fluids and drove the car extensively to test all of the work done. All work was handled efficiently and effectively and I got my car back driving better than it has for a long while. Randy handled the communication with me and made sure everything was clearly understood. I will definitely be returning if issues come up in the future.
I had a transmission rebuild and a couple major issues repaired and I am completely satisfied with Rizzoli's professionalism and service. I also love that they used new parts (OEM) and have a 3 year (36,000 mile) warranty included. Randy …More
Not being from the area, I was recommended this shop to repair my car. I left it there overnight as it could not drive down to my hometown. When I went to check on it the next morning, I was greeted by Randy and was met with the utmost …More
Excellent service always! Work is done right! Pick up and drop off available.
I'm on car number three with Rizzoli's and wouldn't even think of going anywhere else. The guys are pros, the place is welcoming, and my cars and I are very happy.
I have alway had a great experience with Rizzoli's. I have taken my vehicles there for many years. I appreciate how they recommend maintenance but let you know if it is urgent or not, and never pressure you to have more done than what you actually need at the time. Thank you Rizzoli's!
They do a great job for a fair price. Same quality as a dealer would provide but for less.The people are professional and friendly and make you feel that they care about doing a good job for you, My car is always washed and finished on time. I recommend Rizzoli's whole heartedly.
I have been pleased with outcome each and every time I have taken a vehicle to Rizzoli's. Donna
Over the years, I have been at both San Luis Obispo and Santa Maria locations; both are excellent businesses that treat you as a person as well as take care of your cars. I have had an engine replaced with the help of Brad and Kyle in SLO who treated my situation very carefully and professionally, since I was devastated to hear the news. I sold my "Ice Cube" BMW shortly after that and was so happy to have my new Chevy Cruze serviced in Santa Maria since I work there. Phil is friendly, sweet and always professional. I love that they take the extra step of serving coffee, shuttling me to work and my car is always returned clean. I could go to other places, that are cheaper, to get my oil changed, but still love the service I receive at Rizzolis.
OF COURSE, I WAS RUNNING SHORT ON TIME AND CAME EARLY TO GET MY CAR. THERE WAS NO TIME TO GET MY FABULOUS FREE CARWASH, SO THEY SAID JUST COME BACK ANOTHER TIME. SO I CAME BACK A FEW MONTHS LATER WHEN GETTING MY OTHER CAR SERVICED, AND …More
Your Santa Maria shop has serviced both my Lexus and Mini Cooper.
I have complete confidence in your service people, Very courteous and professional . …More
Over the years, I have been at both San Luis Obispo and Santa Maria locations; both are excellent businesses that treat you as a person as well as take care of your cars. I have had an engine replaced with the help of Brad and Kyle in SLO …More
Stand up auto shop! Rizzoli's Rocks! Won my household over several months ago when both Mazda and Honda could not figure out a problem with our vehicle. We took it to Rizzoli's and they called me back within 2 hours and told me the …More
They do a great job for a fair price. Same quality as a dealer would provide but for less.
The people are professional and friendly and make you feel that they care about …More
Honest, professional, timely & such a clean shop! Randy and Phil are always more than helpful and take the time to explain things so that you completely understand.
Everyone at Riozzoli's has always treated me very well. The service is awesome!
Honest, professional, timely & such a clean shop! Randy and Phil are always more than helpful and take the time to explain things so that you completely understand.I highly recommend!
OF COURSE, I WAS RUNNING SHORT ON TIME AND CAME EARLY TO GET MY CAR. THERE WAS NO TIME TO GET MY FABULOUS FREE CARWASH, SO THEY SAID JUST COME BACK ANOTHER TIME. SO I CAME BACK A FEW MONTHS LATER WHEN GETTING MY OTHER CAR SERVICED, AND PRESTO! THEY WASHED MY DIRTY OLD CAR IMMEDIATELY.THESE GUYS AND GALS AT RIZZOLI'S ARE ALWAYS WILLING TO TAKE ME WHEREVER I NEED TO GO WHEN I DROP MY CAR OFF, AND THEY HAVE NEVER HAD ANY SURPRISES ON THE BILL. THERE'S ALWAYS A FOLLOWUP LETTER TO SAY THINGS LIKE, MAYBE YOU SHOULD GET THE TIRES CHECKED (EVEN IF THEY DON'T OFFER THE SERVICE THEY HEAD YOU IN THE RIGHT DIRECTION TO ANOTHER TRUSTED COMPANY).SERVICE IS ALWAYS PROFESSIONAL AND CLEAN. I'VE BEEN USING RIZZOLI'S SINCE 1996 ON EVERY CAR. I ALWAYS FEEL COMFORTABLE THAT THERE IS NEVER AN ISSUE OF UP-SELLING, LIKE I HAVE ENCOUNTERED AT THE AUTO DEALERS IN TOWN. THEY NEVER TREAT ME LIKE A DUMB BLONDE!
I had a smog check done here a couple months ago and they were very accommodating, courteous, and fast. They even washed my car! Very pleased with the service.
Your Santa Maria shop has serviced both my Lexus and Mini Cooper.I have complete confidence in your service people, Very courteous and professional .You will surely have my future business.
They took care of my Saturn as if it was an E-class MBZ and did it for less than the dealership! The convenience of the dealership being available on Saturday is out weighted by the customer service at Rizzoli's.
Always a positive experience! Phil and Randy are honest, realistic, and very professional. Love the crew and they always know what to do and how to keep the cost reasonable! Love Rizzoli's!
Everyone at Riozzoli's has always treated me very well. The service is awesome!It's conveniently located and they have always accommodated my appointment times. I have always had a good experience.
Very polite and professional staff. Trustworthy and courteous. I'm always able to get my car in right away. A little expensive for simple tasks like cleaning battery posts and changing wiper blades, but never pushy with their recommendations. They accept "No thanks," for an answer.
Stand up auto shop! Rizzoli's Rocks! Won my household over several months ago when both Mazda and Honda could not figure out a problem with our vehicle. We took it to Rizzoli's and they called me back within 2 hours and told me the problem, the cost, and why, then they fixed it! They are professional, they have excellent service advisors, and they have extremely thorough techs who are excellent at their job. I highly recommend you use Rizzoli's! You will get peace of mind, assurance, excellent service, and a well running vehicle!
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Over the years, I have been at both San Luis Obispo and Santa Maria locations; both are excellent businesses that treat you as a person as well as take care of your cars. I have had an engine replaced with the help of Brad and Kyle in SLO who treated my situation very carefully and professionally, since I was devastated to hear the news. I sold my "Ice Cube" BMW shortly after that and was so happy to have my new Chevy Cruze serviced in Santa Maria since I work there. Phil is friendly, sweet and always professional. I love that they take the extra step of serving coffee, shuttling me to work and my car is always returned clean. I could go to other places, that are cheaper, to get my oil changed, but still love the service I receive at Rizzolis.
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OF COURSE, I WAS RUNNING SHORT ON TIME AND CAME EARLY TO GET MY CAR. THERE WAS NO TIME TO GET MY FABULOUS FREE CARWASH, SO THEY SAID JUST COME BACK ANOTHER TIME. SO I CAME BACK A FEW MONTHS LATER WHEN GETTING MY OTHER CAR SERVICED, AND PRESTO! THEY WASHED MY DIRTY OLD CAR IMMEDIATELY.
THESE GUYS AND GALS AT RIZZOLI'S ARE ALWAYS WILLING TO TAKE ME WHEREVER I NEED TO GO WHEN I DROP MY CAR OFF, AND THEY HAVE NEVER HAD ANY SURPRISES ON THE BILL. THERE'S ALWAYS A FOLLOWUP LETTER TO SAY THINGS LIKE, MAYBE YOU SHOULD GET THE TIRES CHECKED (EVEN IF THEY DON'T OFFER THE SERVICE THEY HEAD YOU IN THE RIGHT DIRECTION TO ANOTHER TRUSTED COMPANY).
SERVICE IS ALWAYS PROFESSIONAL AND CLEAN. I'VE BEEN USING RIZZOLI'S SINCE 1996 ON EVERY CAR. I ALWAYS FEEL COMFORTABLE THAT THERE IS NEVER AN ISSUE OF UP-SELLING, LIKE I HAVE ENCOUNTERED AT THE AUTO DEALERS IN TOWN. THEY NEVER TREAT ME LIKE A DUMB BLONDE!
Honest, professional, timely & such a clean shop! Randy and Phil are always more than helpful and take the time to explain things so that you completely understand.
I highly recommend!
I have a slightly older, 2002 Volkswagen Passat with a lot of miles on it. I found Rizzoli's through another person in town who recommended them, and I'm so glad I did. As a woman I appreciate that they don't talk to me like an uneducated child when telling me what is wrong with my car, which is what happens at many other shops. While other reviews have disliked the list of things that are wrong with the car, I've never had them try to give me a "hard sell" to get those things fixed immediately, and I appreciate knowing what is on the "to do" list. It helps me budget to get the repairs that are needed done in a way I can afford.Their oil changes cost more, this is true, but they clean the car, inside and out, each time I bring it in. I live in Santa Maria, where it's dusty and dirty all the time and I don't have a garage. The last time I took my car for an oil change you could barely tell that the car was red it was so dusty, and they still cleaned it.My boyfriend took his car in to have the brakes fixed, and after installing the new parts, Rizzoli's was still not satisfied with how it performed, so they replaced the parts at NO extra charge. They could have just sent him home with brakes that weren't perfect and done the repair again later at additional cost to him, but they didn't.They don't advertise as a discount repair shop, and you probably will pay a bit more for their services, but I've never had a problem with any repair they've done, and I've never felt unappreciated as a customer.
I have a slightly older, 2002 Volkswagen Passat with a lot of miles on it. I found Rizzoli's through another person in town who recommended them, and I'm so glad I did. As a woman I appreciate that they don't talk to me like an uneducated …More