Our Reviews

Kelley L.
Ralph was incredibly courteous, professional, knowledgeable, and friendly. We highly recommend this company and will definitely be returning for all our Mercedes servicing needs. They are fair in pricing, fast, and follows through on what they promise to do. Best place in the South Bay for Mercedes Servicing! Tip: their shop is located on the right side after you turn on 5th street! There are other places on PCH that don't compare. Make sure to look for the huge parking lot (plus!!!) and the AR sign!
Mollie / James Mulcrone
Always excellent service. Customer service 5 stars. Would and do highly recommend James Waldahl & Mollie Mulcrone
Jeanne Vetter
I have been taking my 2009 ML 320 Bluetec here for years. Excellent, honest service. I have recommended A and R to all of my friends and they have exactly the same feedback. Never any guessing games when it comes to what needs to be done and how much it is going to cost.
Jeanne Vetter
Excellent service. Ralph, Allen and Cathy are true professionals. They are efficient, honest and I always know wheat to expect when I pick up my car. It is refreshing to have a place to service and repair my car and I never have to worry about whether or not I am getting the best service at the best price.
Lisa Griffin
A&R is my go to shop! I bought my BMW used in 2013 and it has not been without issues or just general maintenance. Ralph and Allen have been great they diagnose the issues and give me a fair quote for the job and always give me an expectation of how long the work will be done in. I really relay on these guys to keep my car in tip top shape! Thanks for 4 great years! Lisa Griffin
David Christmas
5 Star Rating Effective and friendly
Donna Mccreadie
I'm a grandmother with four little passengers that mean the world to me. After years of service with a local shop, my son convinced me to switch to Ralph and Allen. I am so happy that he did! They are professional, patient in explaining any problems and very efficient. I drive down once a week from Arcadia to babysit grandchildren and refuse to take my BMW to anyone but Ralph and Allen. I have even purchased the extended AAA membership so that if anything happens to my car I will be able to get to A & R! They are honest, reliable, and have fair pricing. Thank you for keeping my car safe.
B. J. Anthony
A&R has been the first choice for our cars going on 4 years now. They're honest, reliable and have excellent communication regarding diagnosing whatever problems might exist with the vehicles. Thanks Ralph and Alan!!
Christopher C.
A & R is the only place service and repair shop in the South Bay I have taken my 2005 Mercedes C240 to. I am always satisfied with the service and repair they do on my car. I have 180,000 miles on the car so maintenance is extremely important for my car and they always provide top notch service.
Liz Winfrey
A&R is honest, reliable and their customer service is great. I've been coming to them for five years now and they never disappoint.
Janos B.
Friendly honest people, and I am not kidding can't wait to go there to have my oil change done knowing the car will be in perfect hands. Recently my check engine lights come up and took it in to see why.. (thinking better to bring the bank with me) I was explained the reasons and what need to be done, thankfully the issue disappeared.....but.... if comes up again, I know where I am taking it. Yes you guessed right: A & R. Highly recommended place to anyone, with this type of cars, your vehicle will be in good hands at A & R.
Robert B.
I scheduled for an early appointment oil change on my mb, they greeted me and took my car immediately , they completed the work promptly and efficiently.
Kelly Y.
honest, reliable & excellent customer service. Took my car there a few times and will definitely go back
Fred D.
You ever feel good about spending money to repair your car? Of course not but at least you will feel like A&R gave you a fair deal and treated you with respect. We bring both our Mini and our BMW there. They are quick, always honest and upfront.
Lucas R.
The team at A&R never disappoints. I moved within walking distance from them just as my 2008 335 BMW warranty was running out. I was skeptical about finding a service shop post warranty and I happened to luck out with A&R. Prices are competitive and they always do exactly what the car needs. No more, no less. They are flexible from a schedule standpoint and I've never found myself waiting or wondering where my car is. All in all: great shop, great people. I'm glad I found them.
Kelsey C.
Came here to get my car repaired after Jiffy Lube screwed me over. They were so helpful and friendly! I've learned my lesson and will never go anywhere else for an oil change!
JR Curley
Great owners make this place shine. Each time I take my cars in I have full faith that it'll come out corrected. If something can't be fixed, or doesn't need to be fixed, they let me know instead of applying pressure to fix everything immediately. Excellent quality topped off with great customer service!
Brett B.
I have taken my 3 series into A&R German three times now. Every time has been a great experience. One urgent time they were able to accommodate me asap and had the car fixed and ready later that day (water pump failure). Prices are good and service is great. They don't try to sell you anything you don't need. They are able to fit you into their schedule very easily. Highly recommended.
Jack Cummings
Ralph and Alan always due a great job whenever I need something done with my BMW 750. They are extremely honest and great to deal with. I would highly recommend them for any BMW service work that you need done,
Ali Aboukinane
A & R German Motors is the best mechanic you will find in Hermosa Beach and probably the whole South Bay area. We have had our 2004 MB SUV ML 350 repaired for different problems and have always been very satisfied with the repairs. We have also had our 2001 MB SEDAN repaired and serviced here. We always get an honest estimate of what the potential costs will be. Ralph will only recommend what future needs your car may need and he is never pushy or adamant that repairs get done ASAP and try to get you have unnecessary things done. We just bought another used 2010 MB SUV ML 350 on 2-28-17 and will only have A & R German Motors perform any future services/repairs. When you own used vehicles as we do, you want to have an honest mechanic work on your car!
Pat B.
Beyond satisified with the service, prices and honesty of both Allen and Ralph. My car was ready for a B service and I was ready to change from the dealer...
Terry W.
These guys are super! I have always had outstanding service from them. As an automotive enthusiast & racer, I know when someone is trying to BS me regarding car work or repairs. These guys are as good as I have ever seen!
Cormac Wibberley
Once again, superior service from the guys at A & R! Great prices too. These guys are skilled and honest. Been going to them for years. Love them.
Mary S.
We've been using these guys to service our two BMWs for years, and they are simply the best. We always get superior service for reasonable prices. Cannot recommend them highly enough!
Emily Bahor
The guys at A&R always take such good care of my car. Their prices are very reasonable, and their service is excellent. I've been coming here for work on my Mercedes for years, and will continue to do so. Thanks!
Marie Brown
A&R came recommended to me by a very tough to please friend; the guys there are terrific mechanics and very trustworthy. No small thing. I always felt cheated by my dealership and am relieved to have A&R as an option. I will continue my relationship with them for as long as I have my BMW.
Kari L.
Alan and Randy are fantastic! I have been bringing my car to them for a couple years now. They were recommended by a friend and I am so thankful. They are trustworthy, honest and flat out are excellent mechanics. They always take care of my car and never try to push unnecessary services. They will never try and rip you off like dealerships and other mechanic shops. It is so reassuring to know that if anything goes wrong with my BMW, I can trust Alan & Randy to take care of it! I also love that they have candy at the front desk every time I am there! I would give more than 5 stars if I could! Thanks Alan & Randy!
Dillon R.
Very satisfied with this service overall. They replaced my water pump and thermostat on my BMW 325i. It was time to get the coolant system replaced as the mileage was at 121,000, and I could tell the car was overheating sometimes and losing power. They are a top notch service provider with fair prices.... About the price, it is at the higher end, but it is 100% worth it. If you are looking for the cheapest repair cost this is NOT the place.... but if you are looking for the most experienced mechanic this IS your place. When working on high end cars you need a high end mechanic!
Jane M.
I highly recommend A&R German Motors! I have used them for the past two years to service my BMW and have been impressed by their honest evaluation and recommendations, excellent work and fair pricing. Always friendly, trustworthy and timely service! Jane. Redondo Beach
Marie B.
A&R came recommended to me by a very tough to please friend; the guys there are terrific mechanics and very trustworthy. No small thing. I always felt cheated by my dealership and am relieved to have A&R as an option. I will continue my relationship with them for as long as I have my BMW.