Excellent service. Ralph, Allen and Cathy are true professionals. They are efficient, honest and I always know wheat to expect when I pick up my car. It is refreshing to have a place to service and repair my car and I never have to worry about whether or not I am getting the best service at the best price.
A&R is my go to shop! I bought my BMW used in 2013 and it has not been without issues or just general maintenance. Ralph and Allen have been great they diagnose the issues and give me a fair quote for the job and always give me an expectation of how long the work will be done in. I really relay on these guys to keep my car in tip top shape! Thanks for 4 great years! Lisa Griffin
5 Star Rating Effective and friendly
I'm a grandmother with four little passengers that mean the world to me. After years of service with a local shop, my son convinced me to switch to Ralph and Allen. I am so happy that he did! They are professional, patient in explaining any problems and very efficient. I drive down once a week from Arcadia to babysit grandchildren and refuse to take my BMW to anyone but Ralph and Allen. I have even purchased the extended AAA membership so that if anything happens to my car I will be able to get to A & R! They are honest, reliable, and have fair pricing. Thank you for keeping my car safe.
B. J. Anthony
A&R has been the first choice for our cars going on 4 years now. They're honest, reliable and have excellent communication regarding diagnosing whatever problems might exist with the vehicles. Thanks Ralph and Alan!!
A&R is honest, reliable and their customer service is great. I've been coming to them for five years now and they never disappoint.
Great owners make this place shine. Each time I take my cars in I have full faith that it'll come out corrected. If something can't be fixed, or doesn't need to be fixed, they let me know instead of applying pressure to fix everything immediately. Excellent quality topped off with great customer service!
Ralph and Alan always due a great job whenever I need something done with my BMW 750. They are extremely honest and great to deal with. I would highly recommend them for any BMW service work that you need done,
A & R German Motors is the best mechanic you will find in Hermosa Beach and probably the whole South Bay area. We have had our 2004 MB SUV ML 350 repaired for different problems and have always been very satisfied with the repairs. We have also had our 2001 MB SEDAN repaired and serviced here. We always get an honest estimate of what the potential costs will be. Ralph will only recommend what future needs your car may need and he is never pushy or adamant that repairs get done ASAP and try to get you have unnecessary things done. We just bought another used 2010 MB SUV ML 350 on 2-28-17 and will only have A & R German Motors perform any future services/repairs. When you own used vehicles as we do, you want to have an honest mechanic work on your car!
Beyond satisified with the service, prices and honesty of both Allen and Ralph. My car was ready for a B service and I was ready to change from the dealer...
Once again, superior service from the guys at A & R! Great prices too. These guys are skilled and honest. Been going to them for years. Love them.
The guys at A&R always take such good care of my car. Their prices are very reasonable, and their service is excellent. I've been coming here for work on my Mercedes for years, and will continue to do so. Thanks!
A&R came recommended to me by a very tough to please friend; the guys there are terrific mechanics and very trustworthy. No small thing. I always felt cheated by my dealership and am relieved to have A&R as an option. I will continue my relationship with them for as long as I have my BMW.
A&R provides consistent prompt service at very fair prices. They perform the needed service and do not try to do up selling. They provide reasons for the recommended service and explain in detail any questions the customer may have. A solid five star rating!
Great work on my BMW M5. Always an honest, thorough and quality job. Customer service is great with quick turnaround. I've brought my car in several times and have never been disappointed.
Mike / Caren B
As always, my car was finished when promised and everything I had concerns about was addressed. Alan and Ralph are honest and take time to answer my questions.
They did a great job on my wife's landrover. They saved us $500.00 on brakes and rotors over what thedealership was going to charge us for the same job.
Greg / Vicki G
Ralph is genius. Fair, honest, an expert mechanic, timely, and awesome.. The overall experience has consistently been a 10 for many years.
Popped in for an minor routine service item with no reservation and Ralph took care of it while I waited. Excellent price as well. We are now pretty much committed to only owning Mercedes or BMW's because we don't want to have to go anywhere else for service
Always quick, but never rushed. Great job!
Excellent service.So much better and faster than working directly with Mercedes Benz dealer!
The most positive, easy, transparent mechanic experience I have ever had. I have been coming here for over 5 years and Allen, Ralph and Cathy are wonderful....
Ralph from A & R German motors is the best... The one thing that is hard to find in mechanics now days is honesty and this shop has that I have been coming here for about a year now and anything Ralph says I completely trust.. He has even fixed stuff that I assumed would cost $500+ for free simply because something was disconnected... Other mechanics could have easily said it was a big job and charged me whatever they wanted.. By far the best shop I have ever been to and the most genuine and honest mechanic around.. His labor rate is very reasonable compared to others, and he seems to my Mercedes and BMW's like the back of his hand..I highly recommend Ralph from A & R German Motors to all my friends, family, and customers... Zack--Hermosa Motors--303 pacific coast hwy, Hermosa Beach, CA 90254--If your looking to trade/sell or upgrade to a new vehicle, I promise you the best deal around.. CALL (310)533-7690
We were purchasing a used Mercedes and engaged A & R to perform a careful inspection (as per OEM Mercedes standards.). A comprehensive inspection was completed and details reported to us, both by phone discussion and hard copy documentation, to enable us to make an informed purchase. Very prompt and professional.
Fabulous as always :)
Effective, excellent work, on time.
Great service as always. I appreciate the honesty and integrity of A & R!
GREAT! The window regulator had not failed, but a bolt had come loose. Instead of about a $500 repair, it was only about $100. A less scrupulous shop would have replaced the regulator to make more money.I have had nothing but great experiences with A&R.
You fixed a serious problem no other mechanic could even understand. And now my Mercedes runs beautifully as it should. Thank you.