Allan did a nice job at a fair price on recent first-time routine repairs. I was further impressed by his ethical action when I pointed out a new ding in my car when I returned to the shop to pick it up. He was willing to repair the damage using my ding guy after a frank discussion of the situation. The ding was fixed perfectly about a week later. I will use this shop again based on this experience.
I totally recommend this professional shop! They are honest and very skillful guys.
Recently bought a 2016 BMW 6 convertible and a light came on in the car that said it needed service. Saw all the positive reviews on Yelp and decided to give them a try. Met Allen and Ralph who were both friendly and professional. In the end all I needed was an oil change and I was glad they told me that and did not try to up sell me on other items that were not needed. Respect has to be earned and they earned it today. Will definitely be back when my next service comes due.
I have had my 2010 BMW hard top convertible serviced here for the past two years since moving from the east coast and have always been completely satisfied. Today, my hard top would not go back up and I was expecting a major problem! Shortly after I dropped my car off, Ralph called me to say that it was a simple fix and there would be no charge! The A & R team is always honest, fair, reliable and provide outstanding service. These guys are the best! Jane M.
Ralph was incredibly courteous, professional, knowledgeable, and friendly. We highly recommend this company and will definitely be returning for all our Mercedes servicing needs. They are fair in pricing, fast, and follows through on what they promise to do. Best place in the South Bay for Mercedes Servicing! Tip: their shop is located on the right side after you turn on 5th street! There are other places on PCH that don't compare. Make sure to look for the huge parking lot (plus!!!) and the AR sign!
Mollie / James Mulcrone
Always excellent service. Customer service 5 stars. Would and do highly recommend James Waldahl & Mollie Mulcrone
I have been taking my 2009 ML 320 Bluetec here for years. Excellent, honest service. I have recommended A and R to all of my friends and they have exactly the same feedback. Never any guessing games when it comes to what needs to be done and how much it is going to cost.
Excellent service. Ralph, Allen and Cathy are true professionals. They are efficient, honest and I always know wheat to expect when I pick up my car. It is refreshing to have a place to service and repair my car and I never have to worry about whether or not I am getting the best service at the best price.
A&R is my go to shop! I bought my BMW used in 2013 and it has not been without issues or just general maintenance. Ralph and Allen have been great they diagnose the issues and give me a fair quote for the job and always give me an expectation of how long the work will be done in. I really relay on these guys to keep my car in tip top shape! Thanks for 4 great years! Lisa Griffin
5 Star Rating Effective and friendly
I'm a grandmother with four little passengers that mean the world to me. After years of service with a local shop, my son convinced me to switch to Ralph and Allen. I am so happy that he did! They are professional, patient in explaining any problems and very efficient. I drive down once a week from Arcadia to babysit grandchildren and refuse to take my BMW to anyone but Ralph and Allen. I have even purchased the extended AAA membership so that if anything happens to my car I will be able to get to A & R! They are honest, reliable, and have fair pricing. Thank you for keeping my car safe.
B. J. Anthony
A&R has been the first choice for our cars going on 4 years now. They're honest, reliable and have excellent communication regarding diagnosing whatever problems might exist with the vehicles. Thanks Ralph and Alan!!
A & R is the only place service and repair shop in the South Bay I have taken my 2005 Mercedes C240 to. I am always satisfied with the service and repair they do on my car. I have 180,000 miles on the car so maintenance is extremely important for my car and they always provide top notch service.
A&R is honest, reliable and their customer service is great. I've been coming to them for five years now and they never disappoint.
Friendly honest people, and I am not kidding can't wait to go there to have my oil change done knowing the car will be in perfect hands. Recently my check engine lights come up and took it in to see why.. (thinking better to bring the bank with me) I was explained the reasons and what need to be done, thankfully the issue disappeared.....but.... if comes up again, I know where I am taking it. Yes you guessed right: A & R. Highly recommended place to anyone, with this type of cars, your vehicle will be in good hands at A & R.
I scheduled for an early appointment oil change on my mb, they greeted me and took my car immediately , they completed the work promptly and efficiently.
honest, reliable & excellent customer service. Took my car there a few times and will definitely go back
You ever feel good about spending money to repair your car? Of course not but at least you will feel like A&R gave you a fair deal and treated you with respect. We bring both our Mini and our BMW there. They are quick, always honest and upfront.
The team at A&R never disappoints. I moved within walking distance from them just as my 2008 335 BMW warranty was running out. I was skeptical about finding a service shop post warranty and I happened to luck out with A&R. Prices are competitive and they always do exactly what the car needs. No more, no less. They are flexible from a schedule standpoint and I've never found myself waiting or wondering where my car is. All in all: great shop, great people. I'm glad I found them.
Came here to get my car repaired after Jiffy Lube screwed me over. They were so helpful and friendly! I've learned my lesson and will never go anywhere else for an oil change!
Great owners make this place shine. Each time I take my cars in I have full faith that it'll come out corrected. If something can't be fixed, or doesn't need to be fixed, they let me know instead of applying pressure to fix everything immediately. Excellent quality topped off with great customer service!
I have taken my 3 series into A&R German three times now. Every time has been a great experience. One urgent time they were able to accommodate me asap and had the car fixed and ready later that day (water pump failure). Prices are good and service is great. They don't try to sell you anything you don't need. They are able to fit you into their schedule very easily. Highly recommended.
Ralph and Alan always due a great job whenever I need something done with my BMW 750. They are extremely honest and great to deal with. I would highly recommend them for any BMW service work that you need done,
A & R German Motors is the best mechanic you will find in Hermosa Beach and probably the whole South Bay area. We have had our 2004 MB SUV ML 350 repaired for different problems and have always been very satisfied with the repairs. We have also had our 2001 MB SEDAN repaired and serviced here. We always get an honest estimate of what the potential costs will be. Ralph will only recommend what future needs your car may need and he is never pushy or adamant that repairs get done ASAP and try to get you have unnecessary things done. We just bought another used 2010 MB SUV ML 350 on 2-28-17 and will only have A & R German Motors perform any future services/repairs. When you own used vehicles as we do, you want to have an honest mechanic work on your car!
Beyond satisified with the service, prices and honesty of both Allen and Ralph. My car was ready for a B service and I was ready to change from the dealer...
These guys are super! I have always had outstanding service from them. As an automotive enthusiast & racer, I know when someone is trying to BS me regarding car work or repairs. These guys are as good as I have ever seen!
Once again, superior service from the guys at A & R! Great prices too. These guys are skilled and honest. Been going to them for years. Love them.
We've been using these guys to service our two BMWs for years, and they are simply the best. We always get superior service for reasonable prices. Cannot recommend them highly enough!
The guys at A&R always take such good care of my car. Their prices are very reasonable, and their service is excellent. I've been coming here for work on my Mercedes for years, and will continue to do so. Thanks!
A&R came recommended to me by a very tough to please friend; the guys there are terrific mechanics and very trustworthy. No small thing. I always felt cheated by my dealership and am relieved to have A&R as an option. I will continue my relationship with them for as long as I have my BMW.