Very pleased with my first experience
Ralph and his crew provided excellent and timely service on my R-500.
I as referred to A&R by a good friend who sells used cars. he said they will be great. And they were. Ralph wrote everything out ahead of time, and even caught something my previous mechanic missed. the cost was 20% less than my previous bid. the car was ready earlier than promised. the receipt was accurate, clean, thorough. 5 stars boys!
Tim / Margaret S
Always good work. Timely. Honest upfront.
Fantastic service as always!!!
The initial visit at A & R was a pleasant one. Ralf was very courteous and informative. He gave me the feeling that was a repair shop I could trust.
B. J. A
Its always easy doing business with A&R. I never feel like my car is in the wrong hands. Consistent customer service and honest.
Last minute maintenance requested before holiday weekend posed no problem for the A&R guys! Excellent service and quick turnaround as promised and delivered!
The team at A&R is exceptional. A family owned business that truly cares about service, hospitality, and quality; in additional their technical expertise is exceptional. I look forward to being a long time customer!
Ralph has been servicing our family cars for over 15 years now. He is knowledgeable on preventative care on when and how to maintain your cars. From bulbs to tires and everything in-between, we can rely on Ralph to help us keep our cars fine tuned for road trips and required maintenance.
You guys are great but I feel like you charged me a lot of hours to do the job.
Great Experience! I was running late and said they would stay open later to wait for me to pick up my car. Clean garage and very nice guys.
they always get my car in same day and it's done when they say it's going to be done. I've been going for years and have never had any surprise extra problems that also need to be fixed. They're good and honest.
We highly recommend A & R German motors. We have an older BMW. We have had previous experiences at several other repair shops, but none compare to A & R. They are always professional, honest, and fair. We wouldn't consider taking our car anywhere else.
To get right down to it - this is the place you were looking for! I was interested in a used BMW I found in LA online, drove up all the way from San Diego and took it to Ralph from A&R German Motors after some very friendly eMail contact. He drove it around the block and could already tell the dealer was charging too much for this car. After about 15 minutes he explained in detail and showed me everything that was wrong with the car. He did not charge me a penny for the work he'd done and offered that, if the seller was willing to bring the car to them, he'd save me the trip to LA by calling me with the inspection details so that I wouldn't drive all the way up for basically nothing. I'm still glad I did the trip though, I just moved to SoCal from Germany and it was so nice to find an honest, fair and friendly mechanic I can trust! I'd recommend them to anyone, thanks again!!
Ralph an Allen are great mechanics that are both straightforward, competitive and most importantly, trustworthy. I've had numerous repairs over the years with Ralph and Allen and each they've been very fair and a pleasant experience. These guys are highly recommended.
These guys are great! They were good at explaining everything they had done. The prices were fair and I didn't feel like I was being oversold on a bunch of work my car didn't really need. I highly recommend this shop if you have a BMW or other lux car that is out of warranty or you simply don't want to deal w/ dealership service departments (cause that's usually a disaster...).
Ralph and Allen are always straightforward and honest and do excellent work. I've been coming to A & R for years and they have consistently delivered excellent customer service. Highly recommended.
Professional, quick and clean
Umm.. I do not think so. I may be relying on being cute in the past, knowing the right people or just getting lucking my whole life, but I think paying someone $200 for about a half hours work is a bit much. I thought I'd get a quote from a neighbor instead of someone who I only have a professional relationship would be worth a shot. But as it turns out he wants to charge me way, way more than anyone would or should, with or without relations. I may be from Hermosa Beach, but I'm not stupid..Bro.
Ralph and Allen are wonderful, mechanical experts on BMW's and Mercedes, friendly, explain everything and do great work at fair prices. This type of service is rare and I highly recommend them.
I don't trust anyone else with my car! Great work, fast, dependable, reasonable and honest!
Fantastic service, great people and high quality work. Ralph and his crew are knowledgeable and trustworthy about cars. Been using them for 3 years and they are my go to guys for cars. The prices are fair and reasonable and I always know I'm getting an honest opinion about my car (which is not a German Car - but a Toyota)!
Allen & Ralph are truly the best! They rescued me at a moment's notice when my car battery died & starter seized up. Ralph fixed my poor car on the spot! Fair, honest & integrity-minded professionals who know their cars and take care of their clients!
I often wonder if these guys don't just rebuild the engine in my car when I leave it for service. I swear it runs better and better every time I pick it up! Amazing workmanship and incredible customer service!
Fixed my problem for half the price the dealer quoted me and had my car ready within a few hours of when I dropped it off.I will be taking my BMW to A&R from now on.
I only trust my Mercedes to Allen and Ralph, they are reputable and always available to help! The pricing is great with quick turn around. Thanks Guys! Katrina
Called for pricing on a Mbz and they really mark up the parts. They wanted to charge me 246.00 for the same part I can get for 129.00 at o'reilly. Another part I can get for $555.00 they charge 800.00. So labor might be cheap they rack up the pricing on parts. ******UPDATE to response I was quoted those prices and was told they were NOT MBZ parts they are after market. I offered to buy the MBZ part from MBZ and have you install because of how much you were charging for parts. I was told you don't do that and you charge the parts, that's how you make a profit. Well that's how you lose customers! I found a shop in Redondo who was amazing in parts, labor and service. Thanks! I'm glad it worked out this way.
Allen and Ralph are mechanics you can trust.You only pay for what you really need and you get it all done professionally for a fair price.Don't waste your time and money at a dealer!