Our Reviews
Rating Breakdown
5
1181
4
38
3
6
2
9
1
45
I went in for an inspection. The technician is very thorough and my contact Jessica really put my needs at the top priority. Giving me all the options and information to make a decision. You can feel that everyone there takes pride in their work and doing the best to make their customer happy. Great business! Please go check them out if you are local. We need more local businesses like this!!!
Mercedes / Adrian Napoles
May 5, 2023
4 weeks ago
4 weeks ago
see email
Services: Oil change, ElectricalPositive: Professionalism
Overpriced scam you out of your money. Mechanics do decent work though
Our grandson says the car drives much better.Services: Brake service & repair, Wheel alignment
Service: Oil changePositive: Professionalism, Quality, Value
Service: Brake service & repair
Everyone is very nice and helpful, the water leak guy is awesome and found the leak quickly.Service: Auto water leak repair
Service is good
My daughters 2003 Bug had what in most cases would have been catastrophic engine failure, but the amazing gurus at Len’s saved it!!Leo kept me informed and up to date as they went along, asking me every step of the way if I wanted to continue. He was honest at all times and extremely kind and empathetic to the situation.Spencer and Leo saved the bug from the junk yard, saved my sanity and made my daughter so happy and thankful that she insisted on bringing them cookies.Len’s is our family “car doctor,” and like Jack Bauer from 24, I know that when I need car repair, all I have to do is call Len’s and say, “Leo.. you’re the only one I can trust.”Really.. Len’s has the best techs, mechanics and employees you can find in the state and they treat you like family.Services: General repairs & maintenance, Air & cabin filter replacement, Engine repair, Steering & suspension repair, Wheel alignment, Auto engine diagnostic, Vehicle safety inspection
Carlos Ferguson
Apr 18, 2023
1 month ago
1 month ago
Doesn't take 10 grand to fix head gaskets.
Service: Oil change
My first time in this shop. It was amazingly good! I have been ignorant about autos yet they were very honest about the issues about my car, and was not at all trying to make my pay more than what I should. They did recommend me a few things that I should notice and take action, but they let me go with the necessary part to fix the car only.My car was making metal scraping noise when braking, and I have expected it to be something serious. I made a call today, ask for urgent help, and they allow me to schedule right today and no wait after I showed up. And they were honest that there was a missing bolt in the brake caliber and they fixed it fast! The price was much lower than what I have expected to fix this issue and I am so grateful!!!Service: Brakes
I’ve been impressed by their work for a number of yearsService: General repairs & maintenance
Prompt customer service and they beat their promised completion time. Friendly and flexible.Service: Oil change
They replaced my alternator fantastic job very satisfied with the job thank you
On time trusted service from a well establish local service shop. They’ve earned their good rating for a reason.Services: Auto maintenance, Brakes
Great customer service and communication! Salvaged my corroded battery hold downs which I really appreciate.Services: Oil change, General repairs & maintenance
I had a great experience. Dave repaired the water leak in my Infiniti. He was very knowledgeable about it and was great to work with.Service: Auto water leak repair
Were able to diagnose the sources of multiple sounds in my front suspension quickly. Super helpful techs who were happy to answer all my questions. I usually work on my car myself, so I was initially hesitant about bringing my car to a shop but Len's automotive proved to be honest and trustworthy, so will be using them again in the future!Service: Steering & suspension repair
This shop did excellent suspension work on my 2006 Honda accord. Car drives straight as an arrow and feels planted in the corners. They also were able to catch a small oil leak I could not find myself, and fixed my AC without even needing to recharge it.The prices here are a bit higher than your average shop, but for good reason, their work is top notch. I’m more than happy to pay a little extra for the piece of mind. They got it right the first time and have earned a life long customer. I hope my car is issue free for the next while, but even if something happens, I trust Len’s with whatever they think she needs.Had excellent interactions with all of the staff. Leo and Jess are really running a great shop here. If you really care about your vehicle, take it here. You will not be disappointed.
I've never been treated so nicely at an auto shop before! My first time needing a mechanic since moving to Bellevue, and they took care of my needs! I will definitely be using them again simply because of their customer service, knowledge, and willingness to care about my situation in a time of need.Services: Vehicle Inspection, Electrical
I was in for oil change and power steering fluid flush. It was noted that my front brakes needed to be replaced first and foremost. Leo was great and discussed costs with me. This is a safety issue for my beloved old Honda Civic. I will schedule soon. Bravo!Services: Oil change, Vehicle safety inspection
Got a recommendation to bring my 2014 VW Touareg TDI from ISHII Motors and am very happy with the results. Len’s is excellent. No mechanic has ever shown so much dedication to fixing my car. Len’s is clean, super well-organized, excellent customer service, and great mechanics. I’m relieved to have found the right shop for my Touareg.Services: Auto engine diagnostic, Auto maintenance, General repairs & maintenance, Vehicle safety inspection
Great experience! Had a decent oil leak in my Honda. These guys took great care and it was a reasonable price.
Len’s did an amazing job diagnosing the issue with our Equinox! They even consulted with someone at Chevy to confirm the diagnosis. They also now provide a shuttle service within 5 miles which made it so convenient for me! Highly recommend! Great customer service!Services: Battery, General repairs & maintenance, Vehicle safety inspection
