Our Reviews


Average User Rating

4.60 / 5

Rating Breakdown

5
1011
4
40
3
6
2
9
1
52

Feb 24, 2024
1 month ago
My car engine died so there was nothing that could be done, but I felt like I was in good hands and everyone there was very personable. I will be going back with my new car if/when needed.

Feb 17, 2024
1 month ago
Friendly and efficient service. Most impressed with their attention to details.

HJ
Feb 10, 2024
1 month ago
For a service I had in March 2022, just now realized I was charged $170 for a simple power steering fluid top-up. This is quite a robbery from them. I regret not looking closer at their diagnosis at the time. This probably only took a tech 10 min to diagnose and fill $5 worth of Honda power steering fluid.Notice the bill is not itemized with the fluid they used and no labor rate per the hour.Thinking back on all the services I've had here they are not very good mechanics. All their recommended services are preemptive part replacements. They do not fix issues but rather swap parts at the cost of the customer. With large markups on the parts on top.Edit to their response:The diagnosis is wrong. The power steering fluid level remained constant since then. None of which involves the engine. Any decent mechanic would waive an engine diagnostic when the problem was clearly another system. For an older car, recommending premature part swaps is nothing but a money-grab. An imperceivable leak in a steering rack is a non-issue. I paid for the privilege of you telling me to spend more money under the guise of 'deferred?' Psychological tactic I guess.For others reading, maybe bring older cars somewhere else that understands their audience. They prescribe work that makes no sense relative the car being worked on.

Feb 10, 2024
1 month ago

Feb 3, 2024
1 month ago

Feb 2, 2024
1 month ago
Same great service for at least 10 years that I have used Lens. Their service is top notch .

Feb 2, 2024
1 month ago
Everyone is super nice and friendly! They work very fast. Price is reasonable! Recommend.

Feb 2, 2024
1 month ago
Len’s is a great place to have your car worked on. They do a great job and won’t sell you anything you don’t need.

Feb 2, 2024
1 month ago
THE WORSTThey broke my car.i called to see if i can drop off my car for over heating problem so i did , and the guy didn't mention or said anything about priceAfter 3 days he called and said: your car isn't starting we had to push it insideAnd ask me for $450 for diagnosticEven i drove the car there completely fineAfter going back and forth with guy on phone they said we can't do anything YOU'RE WELCOME TO TOW YOU CAR ,Then went there and my car has starting problem but i could start itWhen i start driving he went outside and was shocked how did i start my carStayy awayyy

Feb 2, 2024
1 month ago
Thanks for looking out for our vehicle. We are confident in driving around in all types of weather because your garage does excellent work with our 2007 Honda FIT.

Feb 2, 2024
1 month ago
Great experience working with Ethan at Len's. We needed quite a bit of work done on our Jeep, some of it requiring after-market parts that had to be shipped to the shop. Despite shipping delays and logistical complications due to holidays, Ethan and the team did a great job for us and were helpful throughout the process. Would highly recommend.

Feb 2, 2024
1 month ago
I had a great experience with getting my car serviced at Len’s Automotive. They performed a thorough inspection and identified parts that needed to be changed to keep my car in good shape. I appreciate their honesty and expertise. Would recommend to anyone looking for a dependable mechanic shop in Bellevue.

Feb 2, 2024
1 month ago
I’ve been using Len’s for the past 25 years even though for the past 18 we’ve lived in Seattle.They are simply the best!

Feb 2, 2024
1 month ago

Feb 2, 2024
1 month ago

Feb 2, 2024
1 month ago

Yves Shamavu
Jan 17, 2024
2 months ago
Everything was perfect. The service was superb and the courtesy treatment was exceptional.

Jan 2, 2024
2 months ago
I really enjoyed my experience at Len's Auto. Ethan was extremely communicative, responsive and honest in his assessment of my vehicle, and I would definitely go back if something arises again

Jan 2, 2024
2 months ago
Len’s is always transparent, organized, timely and professional. I’ve had brakes done and a few other fluid changes - been satisfied with the very job. Highly recommend!

Jan 2, 2024
2 months ago
I have been a customer of Len's automotive for over 10 years, and the quality of their service has always been excellent. They have helped me keep my and my wife's car in shape throughout this time. Their estimates are precise and their advise is always considerate. I highly recommend Len's.

Jan 2, 2024
2 months ago
Excellent service. Very transparent and professional on what my Audi Q5 needed. Timely as well, they completed the service in the time they promised.The most valuable aspect of this service was the honesty, which is not something I have seen when doing service maintenance at the Audi dealership. They tried to always sell something else very expensive, while at Len’s they were honest in what I needed, by when and why.Totally recommend this place.

Jan 2, 2024
2 months ago
Great customer service- really appreciate the thorough service!!

Jan 2, 2024
2 months ago
Informative and responsive. They couldn't make all the needed repairs because of proprietary software requirements, but they were very helpful and gave great advice.

Jan 2, 2024
2 months ago

Jan 2, 2024
2 months ago

Jan 2, 2024
2 months ago
Best service!

Saim Raza
Dec 15, 2023
3 months ago
Estimate was $450 when I chatted in person and dropped off my car. Got a call a few hours later charging $750. After some discussion, they lowered to $660. I had extreme sticker shock but had to pay.

Elysia Horina
Dec 13, 2023
3 months ago
Labor cost are exorbitant

Dec 2, 2023
3 months ago
Took my 2015 Nissan Rogue for repair here, Met very friendly staff Nathan,I left my car and they fixed my moonroof water leak.They showed extra love to it.Am so thankful.Very professional.It rained last night and my car is dry inside, no more leaking.

Dec 2, 2023
3 months ago
I recently took my dad's truck in for oil change and etc- Len's did such a great job as they always do. Jess, Leo and Nate are the best, informative and friendly, and most of all, trustworthy. Safety is their first priority. We've been taking our cars to Len's for years and I can't recommend them enough!!

Dec 2, 2023
3 months ago

Dec 2, 2023
3 months ago

Dec 2, 2023
3 months ago

Dec 2, 2023
3 months ago

Dec 2, 2023
3 months ago

Nov 2, 2023
4 months ago
Dr. Water leaking specialist went this autoshop to diagnose the water leaking from moonroof and from somewhere. Carpet dry and no mold smell after cleaned the water damage from driver seat floor carpet.

Nov 2, 2023
4 months ago
Excellent diagnosis of oil leak along with a check of other key parts of car, some of which needed attention. Work done on time and on cost estimate. Great service.

Nov 2, 2023
4 months ago
Jessica kept me kindly and thoroughly informed every step of the way as Len's Automotive embraced caring for my beloved 20 year old Honda Element. I was so afraid she might have a fatal diagnosis but they saved her life -- I felt like I was driving home in a brand new car! I can't recommend highly enough the superb treatment that my vehicle and I received from the fine professionals at Len's Auto. Thank you one and all!! You have a new fan.P.S. I'm not sure if I checked all the right boxes below. Please accept my apologies for any errors.

Nov 2, 2023
4 months ago
Got me in quick with an intermittent headlight problem and repaired the electrical issue in less than an hour. Super Happy!!

Nov 2, 2023
4 months ago
Have a leak in our mini van being assessed by a leak expert. Len’s auto was very easy to deal with.