Our Reviews
Rating Breakdown
5
1017
4
40
3
6
2
9
1
53
David Wendte
Oct 15, 2018
5 years ago
5 years ago
Excellent
Vic Morgan
Oct 9, 2018
5 years ago
5 years ago
Great service and had car back on time promised
Patricia Banner
Oct 9, 2018
5 years ago
5 years ago
Len's has been THE BEST for me for years now. I wouldn't think of going anywhere else. My cars have received the best service and I've never had a problem. I heartily recommend Len's to anyone looking for an honest, reputable car repair and maintenance service. Please check them out.
Car was in and out as promised and in addition to the routine services that it was in for, it was given a thorough inspection so that I am aware of areas to keep a eye on.
I have been going to Lens Automotive now for a couple of years. One of the brokers that I work with said that the CEO of our company has been going to Lens Auto for years. I really like service I get here, and will continue to be a customer.
Thank you so much!
Cherie
Michiko Bacher
Oct 2, 2018
5 years ago
5 years ago
I have been getting my car serviced at Len's for years. They have always been good, honest and friendly at a reasonable rate. I don't know much about car maintenance; so it gives me such a peace of mind that I can always turn to them if something happens.
Dennis Loudenback
Sep 27, 2018
5 years ago
5 years ago
For years my ol’ dad brought all of his cars to Len’s. I used to but tried out other garages for a while. If the old adage is true that everyone needs to know a good plumber, lawyer, and mechanic I should’ve just listened to dad. I’ll be back.
Justin Yoon
Sep 11, 2018
5 years ago
5 years ago
Recently, I had a bad alternator on my son's 2007 Acura MDX (180K+ miles). I bought a new replacement battery since the old one was 4.5 yrs old, but the same day encountered electrical problems again which made me think it was more than just an old battery. The problem was that this happened the day before I was leaving town with my son for a Labor day weekend trip. Brian at Len's Automotive helped me to arrange a tow to their garage. They worked with me over the phone to figure out what needed to be replaced and tested at a reasonable price. The car was returned the following week after I got back. Everything is working just fine now. I appreciated their level of service and professionalism. I have trusted Len's Automotive to take care of my cars for years now.
Dhananjay Mahajan
Sep 6, 2018
5 years ago
5 years ago
Kyle and Bryan were very helpful in fixing the essential problems in my car. In dealing with the customer, Bryan was courteous, direct and a good listener. I brought the car back since I felt it had not be completely fixed. Bryan made additional checks to eliminate that the problems I found were related to the repair that had been done.
Reliable repair and good customer service
I have been going to Lens automotive for the past 18 years and have been generally happy with their service. They usually do a thorough evaluation, give me an assessment of the impact for not fixing and a price. They accept my recommendations and I have not find the pushing for more. Kyle and Bryan recently fixed our 1998 toyota and I was happy with the overall service response and care they showed for the car. I found my turn signal was not working after picking up the car from repair. So I went back and Bryan diagnosed it for free providing me a temporary fix. I will continue to take my car and van to Lens.
Rich Rucker
Aug 28, 2018
5 years ago
5 years ago
When I took my car in for an oil change, I received my usual excellent service.
Cherie And Tom Schwartz
Aug 20, 2018
5 years ago
5 years ago
They are great. Used them for nearly 25 years
Rob Mikelsons
Aug 8, 2018
5 years ago
5 years ago
I keep coming back because I trust them.
They do a great job and are easy to talk to. Nice change to the crowded over priced dealers.
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Nice friendly service and promoted reply with everything. They are doing construction at the front so it is a little confusing to get around. We work around the area and they even offered free Uber which is nice. Will come back again if there is any problems with my car. Thank you for taking customers serious as I notice most business here don't care.
Maxim Mazeev
Feb 13, 2017
7 years ago
7 years ago
Great service.
Julie H
Feb 8, 2017
7 years ago
7 years ago
EXCELLENT as always ... thorough, quality work ... pleasant, professional staff. Thanks!!!Julie
Maxim M
Feb 5, 2017
7 years ago
7 years ago
Fast and great service.
Joseph P
Jan 27, 2017
7 years ago
7 years ago
Once again, my jeep is performing better than it ever has before. Excellent diagnostic work and solutions! Thank you for giving my Jeep new life! I'll see y'all again soon, I'm sure :)
Sonja Tompkins
Jan 23, 2017
7 years ago
7 years ago
They always treat me and my car right! I won't take it anywhere but here!
Ted B
Jan 22, 2017
7 years ago
7 years ago
As usual I was very pleased with the service and staff.
Jane & Peter B
Jan 21, 2017
7 years ago
7 years ago
We have used Len's to service our cars for many years. They are very responsive and easy to work with. They do what is necessary and are very good in suggesting options the timing and nature of repairs to control costs. Their staff establish personal rapport with their customers and avoid the bureaucracy that one sees at dealer repair shops.
Jane & Peter B
Jan 21, 2017
7 years ago
7 years ago
We have used Len's to service our cars for many years. They are very responsive and easy to work with. They do what is necessary and are very good in suggesting options the timing and nature of repairs to control costs. Their staff establish personal rapport with their customers and avoid the bureaucracy that one sees at dealer repair shops.
Anonymous
Jan 19, 2017
7 years ago
7 years ago
Great communication while my car was being worked on. Brian let me know what needed to be done, and was able to determine the high priority/safety items that needed to be done now, and what could wait a bit, since it's an older car and I'm on a tight budget. Great quality work, we were kept informed about when it would be done, and it was done when they said it would be.
Sonja T
Jan 18, 2017
7 years ago
7 years ago
Always great service!
Ray Airone
Jan 17, 2017
7 years ago
7 years ago
We are very pleased with the work Len's Automotive does on our Grand Cherokee & Mercedes. We have trusted Len's to service our cars since 2012.
Sandy M
Jan 17, 2017
7 years ago
7 years ago
The young man that helped me was personable and helpfulIn explaining what they were going to do, possible issues down the road, and then when I picked up my car he explained what they had done.I was very satisfied.
Dick S
Jan 17, 2017
7 years ago
7 years ago
Great service - thanks guys!
Rocco M
Jan 11, 2017
7 years ago
7 years ago
Always top notch. They even provided a shuttle to pick me up from the Park and Ride lot.
Wendy S
Jan 10, 2017
7 years ago
7 years ago
I have been taking my cars to Len's for a very long time. previously it was my 1985 Honda, which was still going strong when I sold it in 2016. Now my new Subaru is going to Len's and I just had my first scheduled maintenance.Happy as always!!!
Wendy S
Jan 9, 2017
7 years ago
7 years ago
I have been taking my cars to Len's for many years. First it was my little 1985 Honda CRX and now my new SUBARU. I just had the first service on my new car and as always am perfectly satisfied.
Patricia S
Jan 6, 2017
7 years ago
7 years ago
Reasonable cost for the repairs they performed. Very friendly and helpful suggestions on recommended repairs.
Brenda & Roger Larson
Jan 4, 2017
7 years ago
7 years ago
Len's Automotive is a place I can trust to do a thorough inspection and help prioritize services or repairs needed. They honored a $50 coupon that was a few months past the deadline, which was very helpful. Although prices are on the high end, for necessary services, I choose them.
Wanda N
Jan 3, 2017
7 years ago
7 years ago
I felt I got in to have the work done early enough. I like to thank everyone that worked on my husbands pickup. I haven't taken it out for a long drive but I feel like I can trust it now. Thank you again for doing it fast.
Anonymous
Dec 25, 2016
7 years ago
7 years ago
I've been going to Len's for years. They are outstanding, highly recommend them.
Jeanette Housner
Dec 22, 2016
7 years ago
7 years ago
I've been taking my car to Len's Automotive for a year and a half and am very happy with the work they have done on my car as well as the information they give me. They are very detailed and helpful with what the priorities are, how I can keep the car running and not spend a fortune that I don't have. The paperwork I receive is very accurate and understandable. The office, garage area and waiting room are clean and well cared for. A very trustworthy business.
Cl Huang
Dec 22, 2016
7 years ago
7 years ago
Once I started Len's Auto services, I gave up my free lifetime service from the dealer
Ryan Morrison
Dec 21, 2016
7 years ago
7 years ago
I've always appreciated Len's trusted work on all of our vehicles. They always have been upfront with me by explaining the needed services, and their pricing has been very comparable with other places. We haven't had any issues with the work performed and will continue to use them going forward.
Jacqueline A
Dec 15, 2016
7 years ago
7 years ago
Many of us at Silver Glen feel that we can rely on you completely for excellent service and we really appreciate it!
Wendy S
Dec 12, 2016
7 years ago
7 years ago
Definitely FIVE STAR all around. I had service done at Len's on my 1985 Honda for years and now my new Suburu is going there too.
Barry S
Dec 7, 2016
7 years ago
7 years ago
Just in for routine service and head lamp replacement. All was fine except noticed the small lamp under one of the head lamps is also out. Believe all lamps should be checked. Not sure I received my 10% or AAA discount and also need to know what type of oil you recommend for my beemer.Kyle is great.