Our Reviews

Average User Rating

4.60 / 5

Rating Breakdown

1017

S Mendoza

Sep 6, 2017
6 years ago

Marcie Mike Moore

Sep 5, 2017
6 years ago

Kyle and everyone at Len's Automotive does a great job on all of our cars. I trust them and wouldn't take my car anywhere else. Thank you, M. Moore

Fred Corwin

Aug 29, 2017
6 years ago

Jim Barlup

Aug 29, 2017
6 years ago

Lee Pipkin

Aug 18, 2017
6 years ago

Gary Dineen

Aug 17, 2017
6 years ago

Walter Dryfoos

Aug 17, 2017
6 years ago

Heidi Breslauer

Aug 17, 2017
6 years ago

Jim Binder

Aug 17, 2017
6 years ago

Sisters Joseph

Aug 15, 2017
6 years ago

Excellent work done with high integrity. Could have done part of the work and charged us but chose to tell us about a warranty recall that could be used.

Carlos Martinez

Aug 15, 2017
6 years ago

I have been a customer of Len's for over 7 years. They were highly recommended, and they have lived up to my expectatuons, and then some. It had always felt uncomfortable to take my car to the garage, as I felt I always had to be watching out for recommendations for costly, unnecessary repairs. Not anymore. Thanks Len's. Fully recommend them.

Bob Gillespie

Aug 14, 2017
6 years ago

I've been bringing my vehicles to Len's for seven or more years; six different vehicles, each with its own unique characteristics and issues. I shopped around carefully, interviewing three different shops, before choosing Len's for all of our service work. Some of the repairs to my cars and trucks were significant problems that my prior service provider could not fix; the crew at Len's never failed to resolve my issues. They are great not only because of the quality of the mechanics they hire, but for the way that needed repairs (and future service requirements) are explained carefully and in common terms that everyone can understand. Kyle and the staff at Len's are easy to work with and will have my business for many years to come.

Diana Barnes

Aug 10, 2017
6 years ago

My car has 120,000 miles on it. The dealer suggested a major repair -- or trade it in for a new car. I needed a second opinion. I went to Len's Automotive for the first time on the recommendation of a friend. They diagnosed the real problem, I paid less than $300 and my car is good to go. I am very pleased!

Garrett Mckinnon

Aug 9, 2017
6 years ago

Jim Shoemaker

Aug 8, 2017
6 years ago

I have used Len's Automotive for quite a few years and been so pleased with the honest service that I had received. I was only disappointed once when dealing with a new Service Representative and considered trying another business. However, Kyle, from Len's, texted me a few times so I decided to return. For my most recent service I dealt with Byran who I immediately felt would again provide the service I most valued and trusted. I was not disappointed. I will certainly try to work through him in the future.

Nancy Hickcox

Aug 4, 2017
6 years ago

Len's is such a great shop. I am a customer of 40 plus years. They have always taken such exceptional care of my vehicles. Customer service is outstanding along with their work. I wouldn't go anywhere else.

Ann Young

Aug 3, 2017
6 years ago

Miyako Akutagawa

Aug 3, 2017
6 years ago

Beth Stevenson

Aug 3, 2017
6 years ago

Rocco Maccarrone

Aug 1, 2017
6 years ago

Walter Dryfoos

Jul 26, 2017
6 years ago

I've been taking my vehicles to Len's for several years. They do a thorough job and look beyond whatever you brought it in for to make sure you're going to be safe at the very least. I've never been able to stump them, though I haven't gone in with an intermittent electrical failure which is the worst. They get the work done when they said it would be done. They communicate clearly and thoroughly. Once they've seen your car they keep up with the recommended services as they arise, which makes up for my lackadaisical approach to automobile maintenance. I don't let a year go by without them getting at least a chance to do an oil change because I know they'll look the whole thing over and let me know what's due or what needs attending to.

Arthur Olson

Jul 26, 2017
6 years ago

Monika Konrad

Jul 24, 2017
6 years ago

Gary Kline

Jul 24, 2017
6 years ago

Unknown Customer

Jul 19, 2017
6 years ago

Leanne Wheless

Jul 18, 2017
6 years ago

David Lewis

Jul 18, 2017
6 years ago

Gary Salsman

Jul 17, 2017
6 years ago

Marianne Leslie

Jul 10, 2017
6 years ago

John Fogle

Jul 7, 2017
6 years ago

Dorothy M

Jan 14, 2016
8 years ago

Great service, as usual! Love having the availability of the free shuttle. Heather is wonderful and it makes it so much easier to get my car to you and then get back when it's finished. Thank you so much for offering this service.

Patricia S

Jan 13, 2016
8 years ago

Great Service, Excellent workmanship and very reasonable service charges.

Anonymous

Jan 7, 2016
8 years ago

Coudn't have been any better.Prompt and on time. Did everything they said they would and id it in a very professional manner.I'm a very happy customer.I even cancelled my next service on another car at Bellevue jeep and rescheduled the same service with Len's.

Darvel F

Jan 6, 2016
8 years ago

Thanks again, I was very pleased.

Jack W

Jan 3, 2016
8 years ago

i again used Lens's Automotive to correct some problems on my 2001 T and C Mini Van. As usual they diagnosed the difficulties in short order and were able to complete the repairs by the following day. You won't find a more pleasant and trustworthy auto repair agency anywhere.

Marcy S

Jan 2, 2016
8 years ago

I love Len's automotive. Whenever something needs to be done, I know my car will be in good hands and I won't be price gouged. Recently I had an emergency. I had a trip planned with my kids to Leavenworth and just before the window wouldn't come up. They got the part and had it done in a couple hours. They saved the day. Thank you Albert and Heather and everyone else at Len's.Marcy Sailors

Bill and Patty L

Dec 31, 2015
8 years ago

We were treated very fairly and the work was done professionally.

Anonymous

Dec 28, 2015
8 years ago

We've been going to Len's for close to 20 years now. They have taken good care of all of our cars. I appreciate that they are very good at diagnosing problems and giving us a heads up when they see soon to be needed fixes. But in addition to that, they have also saved us money by turning down an unneeded repair. For example on our last visit we thought new brakes would be necessary, but Len's said "no", your current brakes are fine. They did recommend that we go elsewhere and get new front tires.

Anonymous

Dec 24, 2015
8 years ago

The quality of the work, snd the thorough explanation and always reasonable price have made Len's Automotive the place for us to always refer to. They are the best!

Paul B

Dec 23, 2015
8 years ago

excellent as always

Anonymous

Dec 17, 2015
8 years ago

Great service, as usual --- I like the new shuttle service

Jay D

Dec 17, 2015
8 years ago

WORK DONE AS REQUESTED WE WILL GO TO LEN'S AGAIN FOR SERVICE ON BOTH CARS.JKD

James S

Dec 15, 2015
8 years ago

Thanks for diagnosing and fixing the problem. The noise is gone and all systems are operating normally.

Rob M

Dec 14, 2015
8 years ago

They have always been great at servicing their clients. I have used them since 1971.Rob mayo

Jim B

Dec 14, 2015
8 years ago

I've been a faithful customer of Len's for over 35 years. Because of the excellent service he and his staff provide, I can count on keeping my cars an average of 13 years. Len's is the only business I know of that when I get the bill, I say "Is that all it cost?"

Jay M

Dec 14, 2015
8 years ago

I have gone to Len's for my car repairs since I moved to Bellevue in 1990. My parents had recommended Len's after many years of good results. The repairs are timely and well done. I sense that everything done has been necessary, and has been explained to my satisfaction.Jay Marsh

BJ S

Dec 11, 2015
8 years ago

Wow! Scion doesn't sound like a tin can. Overtime, I didn't notice but now I do. Please thank Bryan and my tech RWG for excellent job.Question: Seems to me having both front and back struts done at the same time would be sensible. Agreed?What lead time do you need and how long would I be without car? Please advise, thanks, BJ

Anonymous

Dec 10, 2015
8 years ago

As usual, we had a great experience at Len's. The issue we were having with our car was diagnosed and repaired quickly and it now works great. I highly recommend Len's Automotive

Pam W

Dec 3, 2015
8 years ago

Len's is a great place to have work done. Everyone is really nice and welcoming. The technicians are very competent. We have done business with Len's for a long time.

Jack W

Nov 29, 2015
8 years ago

i give Len's Automotive a 5 star rating primarily because I trust them in all respects. They are honest, knowledgable and caring. They are quality people who do quality work for a competitive price. You won't be disappointed.

Jim B

Nov 24, 2015
8 years ago

Excellent work on my two vehicles and ready to go for another year. I am grateful you are here to take care of all that happens and done so very well. I think this is about 30 years that we have been working together. I trust we both will continue as all as we can.Jim Barlup

Anonymous

Nov 19, 2015
8 years ago

Excellent

Dave J

Nov 14, 2015
8 years ago

Great service, honest advice, done right! Thx

Anonymous

Nov 14, 2015
8 years ago

Good "Customer Service." That's really important to me.

Jeff M

Nov 13, 2015
8 years ago

I have been going to Len's for 25 years. They always do a good job, and are always reasonable in price. I recommend them and have recommended them to all of my friends needing car repair.

Bill L

Nov 13, 2015
8 years ago

Len's did a great job of getting me in for a pre-purchase inspection on a used vehicle with very short notice. Their inspection was thorough and complete. They found a couple of issues that could be significant problems that I was able address with the seller. Thanks Len's.

Anonymous

Nov 13, 2015
8 years ago

Always great. The guys are clear, thorough communicators. They talk with you about your car's issues and what they recommend doing immediately and what you can put off. They're unfailingly friendly, polite and considerate. My car always runs better after a trip to Len's.

Ted B

Nov 12, 2015
8 years ago

Everything went well and good service as usual.

Vance G

Nov 10, 2015
8 years ago

They were able to correctly diagnose the engine misfire problem and got the issue fixed under a parts warranty. Thanks!!

Anonymous

Nov 10, 2015
8 years ago

Len's as always completed a routine maintenance job on our Subaru promptly and without doing more than was needed. They made us aware of the overall condition of the car and charged a fair price for the work done.