Our Reviews

I've use Len's exclusively for maintenance and repairs on both my older Honda and my 22' RV (for over 20 years on the car.) For me, auto repair is about trust because I don't know enough about vehicles to assess what's really needed and what's not. And that's the main thing I like about the people at Len's -- I've always felt that I got honest answers and advice. Even to the point of telling me I didn't need things I was concerned about. They could have made money by "fixing" something that didn't need fixing, but they didn't. They do what they say they'll do and they do it on time. And they do it right. I don't recall ever having to take my vehicles back for a re-do. I give them the highest grade!

Great experience all around! Bryan took down my concerns and emailed me a quote within a couple of hours. My car was done fast and works much better than I thought it would. Heather was great in sitting us home and a young man picked us up and took us to our car. Was very nice experience

This is by far the best auto shop you could hope for. They are honest, professional, and reasonably priced. They answer your questions without making you feel stupid, they make recommendations and then help you prioritize the work so you can stay within your budget, they finish the work on time, they treat you like family - I could go on and on. My family has used Len's since the late 60's and I'm 57 and have used them since I first started driving. The bottom line is that as long as there's a Len's, they will have me as their customer!

Len's Automotive has been taking care of my various cars for well over 30 years. My dad found them long ago and that's how I started going there...ever since I got my first car. (And yes, my dad still exclusively uses them too). They are definitely trustworthy, and they've earned that trust. They don't recommend fixing stuff that doesn't need to be fixed. They're the good guys among car repair shops. Cars are not cheap to own, but every time I've gone there for a fix, their prices have been reasonable...and they always fix it right the first time. Scheduling is easy and they are very courteous. I always recommend Len's to everyone I know needing car repairs, because I know they will be treated right.

Len's has always been very nice to me. The bills are a little high for me but I imagine they are necessary. I thought I had a coupon but looked and looked and couldn't find it. Too late I found a card in my purse for $25. Darn! Anyway, I do feel secure with the care my car receives there.Diane Di Fazio

Len's is always good. A small thing: since I already asked them to change the battery (6 years old), if they would have done that first, they could have cleared the faults and turned on the ECSystem and saved most of troubleshooting time. I am sure they used their best judgement, it's just different than I would have done.

Everything was great as usual!

I am very satisfied with the excellent service provided at Len's. The personnel behind the desk are courteous, friendly and knowledgeable. I plan to utilize their services as long as I live in the area.

Excellent on everything. Very good job in taking care of all of the van problems, Grateful that you are there with your help!

I would not go any where else, the people are friendly and answer any questions I have. I trust Len's Automotive with my truck.

I have always received excellent, timely service from Len's

Len's Automotive have been servicing my car, a classic Toyota, for many years and I always found their work to be of a consistantly high standard and would thoroughly recommmend their services.

When I take my car in for service, the news isn't always good, but I never question the integrity of the shop.

I had a pre-sale inspection on a car I was thinking about purchasing. Len's did a thorough job and provided me with detailed information on the car and what needed to be fixed. They were very professional and did it in a very timely manner.

Could improve communication; one phone call was missed and they did not follow up. I finally had to call them to find out what was happening. Otherwise , no complaints.

- My experiences at Len's Automotive began in the latish '80s and I still call them for help. What would I say about them? From Len--the original owner, to his son Ken--the current owner; ... from Steve--Len's original righthand man and service manager, to Bob--Ken's righthand man and service manager ... and the other service writers over the years, and, well, actually ... decades. All the mechanics, too, we just never saw them. What in the world would I say? They did all the 'normal' work--lube, oil, filter changes; pre-emissions testing work, general tune-ups, etc. Len's always gave my cars a good once over and let me know when something would be needing work and in what sort of time frame. They advised me of pending tire problems, potential brake issues ... whatever, you name it. They always maintained extensive, accurate records that we could all rely on for questions. Len/Ken and their crews were on top of everything. They pre-inspected used vehicles for me, when it was agreeable to the sellers. They never once failed to stand by their work 100% plus and always backed me to the hilt and beyond. On one occasion I was not able to physically retrieve my vehicle and Bob, himself, took my truck to the next shop on its journey. A now, long gone, neighboring automotive body shop, was demanding payment-in-full for some extremely shoddy and completely unacceptable work on my car. Ken actually guided me in exactly what to say to that facility manager and allowed me to use his name; which was what it took, in the end, for that place to zero their balance. One summer in Williams, Arizona I was having a great deal of difficulty trying to get my car off of the lift, in the Texaco station. I had left the car filling with gas and returned to find it had been moved onto the lift(!?!) and "in emergency need of four new tires", according to the manager! He would not lower my car unless I allowed him to replace my tires, which were relatively new!!! Needless to say, I called Len's and let the then service writer (who at one time had worked in a tire factory) speak to that manager. My car was down that lift so fast, they refused payment for the fuel and the manager hid in the bathroom for over 20 minutes--he had seen me coming towards him with my camera. Note: Driving up to this station I was wondering, why?, in the middle-of-nowhere did they have about a dozen rolling tire racks full of still wrapped tires. Live and learn right? I could go on, as nauseum, about everything that Len, his son and employees have done for me. All things considered, probably the most important thing for me has been their absolute honesty. That may sound odd these days, because in general, business practices overall have improved greatly. Thanks, in great part to social media and better communications all around. Back in the '80s it was not necessarily the norm for a woman to be able to take her vehicle to every automotive shop around and be treated as well as I was back then, by Len's Automotive. Len's Automotive has been a leader in the field of customer relations and a real shining star, a beacon light for women everywhere. Thanks, Guys!

Everything according to plan. Always friendly and helpful.

Great service and excellent communication.

I appreciate your squeezing me in to replace a headlamp -- and faster than anticipated despite not having the part you thought was in stock. I had made arrangements to have additional work done the following week, based on recommendations from a long-time mechanic after my last oil change.(You're closer to my office). However, upon getting the quote, your prices were about $220 more than a competitor. For headlight, the difference was only about $5 (I replaced the other one about a month ago.)

Got us in on a rush and thorough check of a used car we were considering. Appreciative.

I was referred by a coworker, Nancy Harnasch simple because she told me that you guys were honest. I made an appt and was helped by Bryan and he's been more than helpful and upfront from the get go. My car isn't tip top, but slowly working my way up to it. Bryan made my experience as a new client very pleasant.

I have been taking my cars to Len's for many years. I have never been disappointed. They do quality work and just as importantly, have high integrity. I recommend them to all of my friends and associates.

as always( for 35 years) above average service.

Thanks for being very open and honest about the priority and necessity of repairs on my older model jeep!

Jonathan was particularly diligent regarding my concerns that whoever worked on the car was made aware of its special starting procedure. I would have rated 5 stars, except for my lack of understanding of why a job that was scheduled in for 7:30 A. M. on Tuesday would not be ready until Friday afternoon. I've had work done and Len's before and have always been satisfied with the results.

Good job and fair pricing on the work done.

Len's Automotive was really efficient, dropped off my truck, was given a ride to and from Len's and fixed my leak. The people are friendly and they make me feel like I am an important customer. I recommend them when someone asks who I use for automotive care.

Outstanding service and work! Love this shop!