Our Reviews

Average User Rating

4.60 / 5

Rating Breakdown

1017

Linda M

Aug 24, 2016
7 years ago

Len's has been our choice for auto service for over 35 years.

Patricia R

Aug 20, 2016
7 years ago

Courteous, answered my questions clearly.

Ashley P.

Aug 18, 2016
7 years ago

have to write another great review for Len's Auto - although I just had my car at Len's a few weeks ago, unfortunately (not at fault of Len's) I had a separate issue come up and had to take my car back again to Len's - and once again they were phenomenal! if you are searching for a auto shop - go to Len's you will not be disappointed! Their customer service is outstanding - very friendly, professional and trustworthy. They go above and beyond - when the service that was needed to be done on my engine couldn't be done at Len's (specialist engine service specific to my vehicle) they did the research and found a place that could, and dealt with taking it to the other autoshop for me. they also offer rides to your work place AND even had one of their guys drop off my car directly at my work space, when time was being cut short for a meeting I had to get to. I highly recommend Len's!

Anonymous

Aug 17, 2016
7 years ago

Excellent and professional, as usual.

MN snow

Aug 13, 2016
7 years ago

Honest mechanics.

Jess L

Aug 12, 2016
7 years ago

I have used Len's since we moved to the PNW almost 19 years ago. We originally lived in Bellevue, but even after we moved to Seattle 10 years ago I continue to use Len's. The service is excellent and the staff is very friendly. They are thorough and their pricing is extremely competitive. I couldn't possibly give a company a higher recommendation.Jess L.Seattle

Paul S.

Aug 11, 2016
7 years ago

My dad brought our cars here in the 80s, and I've recently moved back to the area and have brought my car here as well. Everyone is top notch, they're honest and do great work. What more do you need?

Paul S.

Aug 11, 2016
7 years ago

My dad brought our cars here in the 80s, and I've recently moved back to the area and have brought my car here as well. Everyone is top notch, they're...

Nancy & Chuck K

Aug 3, 2016
7 years ago

For 40 years they have provided excellent friendly service . Highly recommend Len's . Chuck Kimbrough

Nancy & Chuck K

Aug 2, 2016
7 years ago

For 40 years they have provided excellent friendly service . Highly recommend Len's .Chuck Kimbrough

Claudia N

Jul 31, 2016
7 years ago

My experience with Len's is always topnotch. From placing my service order, having them explain why I needwhat I need for my car, working with me to prioritize what needs done first, to checkout, the service is excellent.Professional, courteous, timely and convenient. I always feel confident that the job will done right, and that they value me as a customer.Bravo!

Kevin.Ashley Povey

Jul 30, 2016
7 years ago

Couldn't speak more highly of Lens Auto! Took our car to Lens when it was making a sound and the guys were incredible friendly, professional and helpful. Not only did they get us in right away, they called a rental car for me so I could get to work which gave me a great price! They gave us an estimate upfront and my husband called three other shops to get quotes and Lens was the same or better price estimate! Then when they finished the work our total cost came in less than their estimate, unheard of at auto shops! Additionally - we got a call from them three days after picking up our car to see how it was running AND to let us know to look for a check in the mail because they realized they overcharged us $20 that they shouldn't have, amanzig! Would have been so easy to keep the $20 and we would never know. Honest, trustworthy place!

Dale M

Jul 30, 2016
7 years ago

Good job, Thank You Dale McLellan

Dale M

Jul 29, 2016
7 years ago

Good job, Thank YouDale McLellan

Anonymous

Jul 28, 2016
7 years ago

I trust the guys at Len's. They always do good work and are honest.

Jane & Peter B

Jul 27, 2016
7 years ago

Excellent as always.

Jane & Peter B

Jul 27, 2016
7 years ago

Excellent as always.

Cy H

Jul 25, 2016
7 years ago

Problem taken care of.

Anonymous

Jul 20, 2016
7 years ago

Terrific as always. They worked on my BMWs, as well as my GM cars since 1991.

Anonymous

Jul 16, 2016
7 years ago

Thank you for being honest with me and for your evaluation which concluded all that was wrong with my truck that made the engine light come on was a loose gas cap. I sincerely appreciate your help.

Ayla W

Jul 14, 2016
7 years ago

Excellent service, very polite front desk people. Honest advice when telling me what needed to be done to my car. Would highly recommend this shop to anyone!

Allen G

Jun 23, 2016
7 years ago

Great job! Always professional. Explain everything well (especially for someone who doesn't really understand the engineering of a car that well.) We appreciate feeling confident knowing you will address the issues and help us understand what the priorities are if we have to wait on some services. And didn't realize how bad the breaks were until I was driving with the new ones. I swear they are so much smoother than any before!

Allen G

Jun 23, 2016
7 years ago

Martsi S

Jun 22, 2016
7 years ago

Len's Automotive is simply the best mechanic shop around. I have been using Len's for over 10 years (based on a referral from a friend) and completely trust them with my cars. When they say something needs to be done it actually needs to be done - you will not be oversold. As an example, when I first started using them I came with a list of 14 items the dealership had told me should be done, they evaluated and determined that only 2 on the list really needed to be done. I have referred numerous friends and co-workers to them.

Bill B

Jun 18, 2016
7 years ago

Good job. There were unexpected repairs needed but they gave me a discount.

Wendy S

Jun 13, 2016
7 years ago

Len's Automotive has worked on my Honda for several years and I am looking forward to taking my new Subaru to them. They are excellent.

Anonymous

Jun 11, 2016
7 years ago

Good service; friendly staff.

Mike C

Jun 10, 2016
7 years ago

Good job.

Mary D

May 26, 2016
7 years ago

OUR FAMILY HAS BEEN CUSTOMERS OF LEN"S FOR OVER 25 YEARS......WE LOVE LEN"S !!! ....AND WE RECEIVE A AAA DISCOUNT !

Ron F

May 19, 2016
7 years ago

Excellent service, I never worry whether or not I'm getting ripped off because they are very trustworthy