Our Reviews


Average User Rating

4.60 / 5

Rating Breakdown

5
1011
4
40
3
6
2
9
1
52

Norton C
Jan 26, 2016
8 years ago
Courteous, helpful. Always confidant that my car will be at its peak when Lens has completed the necessary work.

Joseph P
Jan 26, 2016
8 years ago
As always, each time I drive away, my tank of a jeep runs better. All my shifting issues have been alleviated! Thank you so much! I'll see y'all in March for my next upgrade.

Maxim M
Jan 25, 2016
8 years ago
great.

Randy S
Jan 21, 2016
8 years ago
I think something that makes Len's stand out is that they do a careful analysis of our cars and alert us to possible problems and commenting on the possible risk the problems may pose to us. If an item is low risk, they let us know; if it's something that really needs our attention, we also get that message clearly.The work is thorough, and if there's ever an issue, Len's works very quickly to resolve it, demonstrating integrity by their actions.

Ken & Jenny C
Jan 21, 2016
8 years ago
Always very satisfied by Len's service. High quality and reasonable price.

Ken & Jenny C
Jan 21, 2016
8 years ago
Always very satisfied by Len's service. High quality and reasonable price.

Anonymous
Jan 17, 2016
8 years ago
Fair and accurate. Estimates easy to understand. No unnecessary suggestions. Highly recommended.

Anonymous
Jan 16, 2016
8 years ago
Fair and accurate. Estimates easy to understand. No unnecessary suggestions. Highly recommended.

Gloria S
Jan 16, 2016
8 years ago
I have been bringing my car to Len's for a few years now. Always professional and quality work. You can trust them to be up front on repairs and you get to decide what you want done. I got right in after calling and work was completed in the timeframe quoted.

Dorothy M
Jan 14, 2016
8 years ago
Great service, as usual! Love having the availability of the free shuttle. Heather is wonderful and it makes it so much easier to get my car to you and then get back when it's finished. Thank you so much for offering this service.

Patricia S
Jan 13, 2016
8 years ago
Great Service, Excellent workmanship and very reasonable service charges.

Anonymous
Jan 7, 2016
8 years ago
Coudn't have been any better.Prompt and on time. Did everything they said they would and id it in a very professional manner.I'm a very happy customer.I even cancelled my next service on another car at Bellevue jeep and rescheduled the same service with Len's.

Darvel F
Jan 6, 2016
8 years ago
Thanks again, I was very pleased.

Jack W
Jan 3, 2016
8 years ago
i again used Lens's Automotive to correct some problems on my 2001 T and C Mini Van. As usual they diagnosed the difficulties in short order and were able to complete the repairs by the following day. You won't find a more pleasant and trustworthy auto repair agency anywhere.

Marcy S
Jan 2, 2016
8 years ago
I love Len's automotive. Whenever something needs to be done, I know my car will be in good hands and I won't be price gouged. Recently I had an emergency. I had a trip planned with my kids to Leavenworth and just before the window wouldn't come up. They got the part and had it done in a couple hours. They saved the day. Thank you Albert and Heather and everyone else at Len's.Marcy Sailors

Bill and Patty L
Dec 31, 2015
8 years ago
We were treated very fairly and the work was done professionally.

Anonymous
Dec 28, 2015
8 years ago
We've been going to Len's for close to 20 years now. They have taken good care of all of our cars. I appreciate that they are very good at diagnosing problems and giving us a heads up when they see soon to be needed fixes. But in addition to that, they have also saved us money by turning down an unneeded repair. For example on our last visit we thought new brakes would be necessary, but Len's said "no", your current brakes are fine. They did recommend that we go elsewhere and get new front tires.

Anonymous
Dec 24, 2015
8 years ago
The quality of the work, snd the thorough explanation and always reasonable price have made Len's Automotive the place for us to always refer to. They are the best!

Paul B
Dec 23, 2015
8 years ago
excellent as always

Anonymous
Dec 17, 2015
8 years ago
Great service, as usual --- I like the new shuttle service

Jay D
Dec 17, 2015
8 years ago
WORK DONE AS REQUESTED WE WILL GO TO LEN'S AGAIN FOR SERVICE ON BOTH CARS.JKD

James S
Dec 15, 2015
8 years ago
Thanks for diagnosing and fixing the problem. The noise is gone and all systems are operating normally.

Jim B
Dec 14, 2015
8 years ago
I've been a faithful customer of Len's for over 35 years. Because of the excellent service he and his staff provide, I can count on keeping my cars an average of 13 years. Len's is the only business I know of that when I get the bill, I say "Is that all it cost?"

Jay M
Dec 14, 2015
8 years ago
I have gone to Len's for my car repairs since I moved to Bellevue in 1990. My parents had recommended Len's after many years of good results. The repairs are timely and well done. I sense that everything done has been necessary, and has been explained to my satisfaction.Jay Marsh

Rob M
Dec 14, 2015
8 years ago
They have always been great at servicing their clients. I have used them since 1971.Rob mayo

BJ S
Dec 11, 2015
8 years ago
Wow! Scion doesn't sound like a tin can. Overtime, I didn't notice but now I do. Please thank Bryan and my tech RWG for excellent job.Question: Seems to me having both front and back struts done at the same time would be sensible. Agreed?What lead time do you need and how long would I be without car? Please advise, thanks, BJ

BJ S
Dec 11, 2015
8 years ago
Wow! Scion doesn't sound like a tin can. Overtime, I didn't notice but now I do. Please thank Bryan and my tech RWG for excellent job. Question: Seems to me having both front and back struts done at the same time would be sensible. Agreed? What lead time do you need and how long would I be without car? Please advise, thanks, BJ

Anonymous
Dec 10, 2015
8 years ago
As usual, we had a great experience at Len's. The issue we were having with our car was diagnosed and repaired quickly and it now works great. I highly recommend Len's Automotive

Pam W
Dec 3, 2015
8 years ago
Len's is a great place to have work done. Everyone is really nice and welcoming. The technicians are very competent. We have done business with Len's for a long time.

Jack W
Nov 29, 2015
8 years ago
i give Len's Automotive a 5 star rating primarily because I trust them in all respects. They are honest, knowledgable and caring. They are quality people who do quality work for a competitive price. You won't be disappointed.