Our Reviews


Average User Rating

4.60 / 5

Rating Breakdown

5
1017
4
40
3
6
2
9
1
53

Anonymous
Apr 26, 2015
9 years ago
My car was fixed on time, less than a dealer, respectful, polite treatment, helped with transportation to and from work to pickup.

Nancy K
Apr 23, 2015
9 years ago
They provide outstanding service. Both my cars have been in. Service only as needed. Thank you Kyle.

Jay D
Apr 17, 2015
9 years ago
On Time, reasonable cost, special consideration for customers to make schedules meet. super long-time staff, highest reputation among collision repair and body shops in Bellevue. We are 20 year customers for both of our cars.

Jim S
Apr 17, 2015
9 years ago
First, I have been very happy with Len's service in the past, but on my recent experience (clutch, 1991 Chevy S-10) I have a comment: The overall bill was significantly more than I understood it to be. Albert provided me the information, and I'm sure he didn't intend to mislead me. In the beginning the estimate to replace the clutch was about $1005 including tax, but as the work progressed, it was necessary to replace the release fork ($105), the flywheel ($117) and the output shaft seal ($11) which comes to an additional $233, or with tax about $255, which would have increased the total to $1260. (My understanding was that these were extra parts costs, and labor did NOT increase, which it did, of course). My final bill with tax was $1507. Another item which I apparently misunderstood was that I could take my truck to Danfast, and (I thought) with some arrangement with Len's, would weld my tailpipe for free (it was loose and rattling). But I found later that it would be at my expense. Anyway, since I have not had such misunderstandings with Len's in the past, I know you have a great reputation, and I have recommended many of my friends and relatives to you over the years, my I suggest that when giving estimates, MAKE SURE THE CUSTOMER UNDERSTANDS WHAT THE TOTAL COST IS. Thank You, Jim Spray

Apr 16, 2015
9 years ago
Fantastic Service! I recommend this place to all my friends and family :)

Apr 16, 2015
9 years ago
Started using Len's when my F-150 blew a transmission in 2013. Always pleased with the service, but more so the advice about repair alternatives, pros and cons, and reality checks about value. Highly recommend this shop!

Apr 16, 2015
9 years ago
I bring my car here for everything. I used to take my car to a dealership for service and I never really knew what I paid for, aside from an oil change or transmission flush, but I paid a lot. At Len's, they will talk to me about what's going on with the car and get confirmation from me before they start any work. It's nice to work with an honest business!

Fred M
Apr 16, 2015
9 years ago
For 23 years, service has been excellent.

Apr 11, 2015
9 years ago
I bring my car here for everything. I used to take my car to a dealership for service and I never really knew what I paid for, aside from an oil change or transmission flush, but I paid a lot. At Len's, they will talk to me about what's …More

Patricia R
Apr 4, 2015
9 years ago
Tops. Convenient. Thanks.

Michael L
Apr 4, 2015
9 years ago
Absolutely fantastic as always. The only place I trust our cars.

Sandy M
Apr 1, 2015
9 years ago
Great service, helpful information, friendly, reasonable orices

Elise B
Mar 27, 2015
9 years ago
Employees were very friendly and helpful. The service was excellent.

Doreen H
Mar 19, 2015
9 years ago
Counld not have been better. Thank you

Peter F
Mar 18, 2015
9 years ago
always a good experience - other than dealing with an old car that i have to get repaired lol the staff are always very clear in their price quotes about what needs to happen. never any surprises when i pick the car up

Anonymous
Mar 10, 2015
9 years ago
Len's was quick and thorough in conducting the pre-purchase inspection, and I was able to get problems fixed that I otherwise would not have known! Thanks, Len's!

Linda M
Mar 9, 2015
9 years ago
We've been customers for over 25 years, and trust the service and integrity of Len's 100%.

Neal W
Mar 5, 2015
9 years ago
Defective water pump required a costly removal and replacement in my 2002 Honda Odyssey. Replaced at no cost to me. The pump was only 3 months old. Len's stands by their work!

Anonymous
Mar 3, 2015
9 years ago
Len's automtive provides excellent service!

K.E. L
Feb 28, 2015
9 years ago
Len's is a top- rated automotive shop with wonderful friendly staff and excellent prompt attention to car repairs. I have been a customer for many years. I would highly recommend them.

Randy S
Feb 28, 2015
9 years ago
I felt that once again, I got good, clear and timely information from Kyle. His measured assessments about what repairs were really matters of immediate safety and what could be deferred were very helpful.

Mel M
Feb 24, 2015
9 years ago
Always very pleasant and trustworthy.

Sheryl and Dan C
Feb 21, 2015
9 years ago
As always -- courteous, professional, done on time, good value. Len's ALWAYS receives our highest praise.

Anonymous
Feb 20, 2015
9 years ago
Knowledgable, friendly, over the top customer service. Have trusted Len's with our cars for many years. Highly recommend Len's to anyone needing work done on their cars from simple oil change to more extensive service.

Anonymous
Feb 19, 2015
9 years ago
Always great service. Thank you.

Janet & David M
Feb 18, 2015
9 years ago
We've been with you for years. You stick to when the job will be completed and you bring it in on budget.

Amy S
Feb 17, 2015
9 years ago
Great communication - I really appreciated Kyle taking the time to explain "car lingo" when needed so I could make an informed decision as to what needs to be done now and what can wait a bit.

Alan F
Feb 11, 2015
9 years ago
Recently, a very serious situation came up at Len's regarding service on my vehicle. It was one of those moments where you say - uh oh, there NO WAY this is going to end well. I am very pleased to announce that due to the character and quality of everyone I worked with at Len's, the situation turned out GREAT! This was a major service event that wound up involving the replacement of an engine. Len's Automotive came through with flying colors, as usual. These guys will treat you right and make it look easy when sometimes, it is not easy at all!

John H
Feb 10, 2015
9 years ago
Fantastic as always!

Gary S
Feb 7, 2015
9 years ago
As Always, Len's provides honest, reliable service. I recommend Len's to my family and friends all the time! Len's is the best!!!!