Our Reviews
Rating Breakdown
5
1081
4
44
3
6
2
12
1
54
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Service is good
They replaced my alternator fantastic job very satisfied with the job thank youServicesService not listed
Prompt customer service and they beat their promised completion time. Friendly and flexible.ServicesOil change
Replace timing chain, valve cov gasket, oil pan gasket, crankcase gasket.PCV replacementPositiveQuality, ProfessionalismServicesAuto maintenance, Oil change, Service not listed
I have used this shop for all repairs on a 2002 VW Jetta TDI since the Wagon Shop went out of business a few years ago. I highly recommend them.
Always great service. Very thorough and professional. Integrity plus.ServicesGeneral repairs & maintenance, Auto maintenance, Oil change
I went in for an inspection. The technician is very thorough and my contact Jessica really put my needs at the top priority. Giving me all the options and information to make a decision. You can feel that everyone there takes pride in their work and doing the best to make their customer happy. Great business! Please go check them out if you are local. We need more local businesses like this!!!
I've never been treated so nicely at an auto shop before! My first time needing a mechanic since moving to Bellevue, and they took care of my needs! I will definitely be using them again simply because of their customer service, knowledge, and willingness to care about my situation in a time of need.ServicesElectrical, Vehicle Inspection
I recently took my dad's truck in for oil change and etc- Len's did such a great job as they always do. Jess, Leo and Nate are the best, informative and friendly, and most of all, trustworthy. Safety is their first priority. We've been taking our cars to Len's for years and I can't recommend them enough!!ServicesWiper blade installation, Auto maintenance, Oil change
Got me in quick with an intermittent headlight problem and repaired the electrical issue in less than an hour. Super Happy!!ServicesElectrical repair
Lens is The Best Of The Best
Jessica kept me kindly and thoroughly informed every step of the way as Len's Automotive embraced caring for my beloved 20 year old Honda Element. I was so afraid she might have a fatal diagnosis but they saved her life -- I felt like I was driving home in a brand new car! I can't recommend highly enough the superb treatment that my vehicle and I received from the fine professionals at Len's Auto. Thank you one and all!! You have a new fan.P.S. I'm not sure if I checked all the right boxes below. Please accept my apologies for any errors.
They were able to get me in on the same day to do a pre purchase inspection. It was more thorough than I was expecting and less expensive than anticipated. They were very friendly and happy to explain their findings. They ended up saving me a lot of money. I highly recommend.
Clarence Kwock
Sep 25, 2023
1 year ago
1 year ago
Service did not get done. Will go elsewhere for service.
Nice job Len’s
Brake problems were completely resolved. Pleasant customer serve staff.
Elvis Garcia
Sep 15, 2023
1 year ago
1 year ago
Drastically lower your prices. Stop nickel and diming.
I’ve been impressed by their work for a number of years
Great customer service and communication! Salvaged my corroded battery hold downs which I really appreciate.ServicesGeneral repairs & maintenance, Oil change
Our grandson says the car drives much better.ServicesWheel alignment, Brake service & repair
I've been taking my work van to Len's for close to 20 years. Through a new fuel pump, new front end bushings, new engine manifold and a recent service on the fuel system, Len's has kept my money maker on the road and ready for service. Thanks Len's!
They are scammers, do not trust these mechanics.they let me down.Pay 465.24 for nothing. They say they have been around for 55 years but have no new car experience. I brought you a 2016 Chevy Malibu ECO because the car was losing power from one moment to the next and they checked it and had it for several days and they did not find the problem. I showed them that this car has 2 batteries and they told me that they had never seen this type of car before. I also took him to repair the air conditioning and they couldn't because they needed a special tool that they didn't have and they wanted to charge me 2000 dollars and in 1 day I found what the problem was and repaired it, it was only changing the doors of the fans and I only had to remove the glove box on the passenger side and some moldings and that's it. The power loss, I also repaired it, what I needed was to change the secondary battery that is in the trunk and clean a connection that is under the battery. They sent me a message telling me that if I had a problem they would help me, I told them that the car lost power again and they never answered my messages agesain.They are scammers, do not trust these mechanics.
Super super helpful! The results of the inspection were hard to hear, but they were so helpful in advising me how to move forward and also how to avoid having this problem again. I really appreciated their help!
Jose Antonio Perez
Jul 21, 2023
1 year ago
1 year ago
they let me down. Page 465.24 for nothing. They say they have been around for 55 years but have no new car experience. I brought you a 2016 Chevy Malibu ECO because the car was losing power from one moment to the next and they checked it and had it for several days and they did not find the problem. I showed them that this car has 2 batteries and they told me that they had never seen this type of car before. I also took him to repair the air conditioning and they couldn't because they needed a special tool that they didn't have and they wanted to charge me 2000 dollars and in 1 day I found what the problem was and repaired it, it was only changing the doors of the fans and I only had to remove the glove box on the passenger side and some moldings and that's it. The power loss, I also repaired it, what I needed was to change the secondary battery that is in the trunk and clean a connection that is under the battery. They sent me a message telling me that if I had a problem they would help me, I told them that the car lost power again and they never answered my messages again.
Very pleased.PositivePunctuality, Quality, ProfessionalismServicesGeneral repairs & maintenance, Brakes, Auto maintenance, Oil change
Everyone is very nice and helpful, the water leak guy is awesome and found the leak quickly.ServicesAuto water leak repair
Very customer friendly. I lost my wallet a few days before my scheduled appointment and have to cancel all my credit and debit cards. I explained the situation and they allow me to write a personal check instead of rescheduling my appointment. I really appreciate that.I also appreciate the courtesy shuttle to and from home. The service turned out much quicker than expected, but it is nice to know you have the option to leave if the service takes a long time.They gave me a list of suggested maintenance procedures and prices along with my bill, so I can schedule and budget ahead for the future.
Got my brakes serviced and my truck drives great now. Service was quick and was updated throughout. Very happy and thank you!
