Our Reviews
Rating Breakdown
5
1081
4
44
3
6
2
12
1
54
Always fantastic service, transparent about my car's needs, honest about what can wait for another few months, never press me to perform service that I can easily do at homeServicesAir & cabin filter replacement, Auto battery replacement, General repairs & maintenance, Tire rotations, Vehicle Inspection, Vehicle safety inspection, Brake service & repair, Oil change
They were attentive, honest, & I didn’t feel that they made me pay for extra unnecessary things. Thank you!!
Everything went smoothly and all costs were shared upfront! Kind, courteous service. Thank you!
Have a leak in our mini van being assessed by a leak expert. Len’s auto was very easy to deal with.
Len’s has long earned our trust for great repair work and the highest ethics. Five star service.ServicesGeneral repairs & maintenance
I had a great experience. Dave repaired the water leak in my Infiniti. He was very knowledgeable about it and was great to work with.
Jess took great care of our van, and made sure it was done on time. Would recommend!
Great experience! Had a decent oil leak in my Honda. These guys took great care and it was a reasonable price.
Solid work. Good service. When the original supplier was unable to provide the part needed, Len's was quick to find a substitute. Totally satisfied with the results.ServicesService not listed
Great service & super awesome people working there. They went the extra mile to help me with my Honda which I thought was totaled but they worked with me to get it done. I’d highly recommend this shop if you ever need a serious repair. They’ll get it done right the first time without a doubt.
Dr. Water leaking specialist went this autoshop to diagnose the water leaking from moonroof and from somewhere. Carpet dry and no mold smell after cleaned the water damage from driver seat floor carpet.
I looked for a local family run business and Lens is a great example of why I do that, integrity honesty and skill, found them all here in spades!Update: been going for about 5 years never had one issue. This is the place to go if you care about your car.
Very good experience getting 60k service done. After inspection, they went over all the things which should be done urgently vs can be deferred. Competitive & accurate upfront pricing. Will be back for future repair & service needs.ServicesAir & cabin filter replacement, General repairs & maintenance, Electrical, Tire rotations, Brakes, Oil change
Excellent diagnosis of oil leak along with a check of other key parts of car, some of which needed attention. Work done on time and on cost estimate. Great service.
I went in for an inspection. The technician is very thorough and my contact Jessica really put my needs at the top priority. Giving me all the options and information to make a decision. You can feel that everyone there takes pride in their work and doing the best to make their customer happy. Great business! Please go check them out if you are local. We need more local businesses like this!!!
My husband and I have been taking our two vehicles to Len's Auto for many years and they have never disappointed us. Apart from delivering excellent service, they are honest, friendly and helpful. We appreciate having a local business that we can trust.Pauline Heise
I've never been treated so nicely at an auto shop before! My first time needing a mechanic since moving to Bellevue, and they took care of my needs! I will definitely be using them again simply because of their customer service, knowledge, and willingness to care about my situation in a time of need.ServicesElectrical, Vehicle Inspection
Were able to diagnose the sources of multiple sounds in my front suspension quickly. Super helpful techs who were happy to answer all my questions. I usually work on my car myself, so I was initially hesitant about bringing my car to a shop but Len's automotive proved to be honest and trustworthy, so will be using them again in the future!ServicesSteering & suspension repair
Dropped off my Jeep Wrangler for oil change and 100K inspection in the morning.Picked it up at the end of the day.They did the oil change and a provided a full inspection report. Ball is in my court now.If you are looking for professional, honest and quality work, recommended Lens Automotive.In this time of fast service, instant gratification is great to see a company focused on quality, and service. That is why they have been around so long. Please highly consider.Quality takes time
I recently took my dad's truck in for oil change and etc- Len's did such a great job as they always do. Jess, Leo and Nate are the best, informative and friendly, and most of all, trustworthy. Safety is their first priority. We've been taking our cars to Len's for years and I can't recommend them enough!!ServicesWiper blade installation, Auto maintenance, Oil change
I was in for oil change and power steering fluid flush. It was noted that my front brakes needed to be replaced first and foremost. Leo was great and discussed costs with me. This is a safety issue for my beloved old Honda Civic. I will schedule soon. Bravo!ServicesVehicle safety inspection, Oil change, Service not listed
I am the new owner of a used 1992 pickup, but the previous 2 owners had taken it to Len’s for the past 13 years, so thought that was good endorsement in itself and now I also back that recommendation. Their staff were prompt and friendly and service was fairly priced. I even had to drop it off early and they happened to be there early so they had me come in and discussed the work to be done and being an older truck helped me decide what needed to be done and what could wait. No pressure and listened to my description of the issues and gave good options. Turn around time was also honest and clear upfront and they met that timeline with time to spare. Highly satisfied, I have to travel a bit to get there, but it is well worth it.
This shop did excellent suspension work on my 2006 Honda accord. Car drives straight as an arrow and feels planted in the corners. They also were able to catch a small oil leak I could not find myself, and fixed my AC without even needing to recharge it.The prices here are a bit higher than your average shop, but for good reason, their work is top notch. I’m more than happy to pay a little extra for the piece of mind. They got it right the first time and have earned a life long customer. I hope my car is issue free for the next while, but even if something happens, I trust Len’s with whatever they think she needs.Had excellent interactions with all of the staff. Leo and Jess are really running a great shop here. If you really care about your vehicle, take it here. You will not be disappointed.
What Fantastic Find in a convoluted auto repair industry!-Shop is clean, organized, well managed.-Service was impeccable. Provides shuttle service within reasonable radius and beyond which helped this one-car family!-The turnaround time was quicker than any other I've experienced.-Friendly, courteous & succinct front desk. The entire staff from owner to driver was knowledgeable and kind.We will be a loyal customer!
Got me in quick with an intermittent headlight problem and repaired the electrical issue in less than an hour. Super Happy!!ServicesElectrical repair
Lens is The Best Of The Best
Jessica kept me kindly and thoroughly informed every step of the way as Len's Automotive embraced caring for my beloved 20 year old Honda Element. I was so afraid she might have a fatal diagnosis but they saved her life -- I felt like I was driving home in a brand new car! I can't recommend highly enough the superb treatment that my vehicle and I received from the fine professionals at Len's Auto. Thank you one and all!! You have a new fan.P.S. I'm not sure if I checked all the right boxes below. Please accept my apologies for any errors.
Mercedes / Adrian Napoles
May 5, 2023
2 years ago
2 years ago
see email
Services: Oil change, ElectricalPositive: Professionalism
Prompt customer service and they beat their promised completion time. Friendly and flexible.
Service: Oil changePositive: Professionalism, Quality, Value
My daughters 2003 Bug had what in most cases would have been catastrophic engine failure, but the amazing gurus at Len’s saved it!!Leo kept me informed and up to date as they went along, asking me every step of the way if I wanted to continue. He was honest at all times and extremely kind and empathetic to the situation.Spencer and Leo saved the bug from the junk yard, saved my sanity and made my daughter so happy and thankful that she insisted on bringing them cookies.Len’s is our family “car doctor,” and like Jack Bauer from 24, I know that when I need car repair, all I have to do is call Len’s and say, “Leo.. you’re the only one I can trust.”Really.. Len’s has the best techs, mechanics and employees you can find in the state and they treat you like family.Services: General repairs & maintenance, Air & cabin filter replacement, Engine repair, Steering & suspension repair, Wheel alignment, Auto engine diagnostic, Vehicle safety inspection
Carlos Ferguson
Apr 18, 2023
2 years ago
2 years ago
Doesn't take 10 grand to fix head gaskets.
Service: Oil change
Len’s did an amazing job diagnosing the issue with our Equinox! They even consulted with someone at Chevy to confirm the diagnosis. They also now provide a shuttle service within 5 miles which made it so convenient for me! Highly recommend! Great customer service!Services: Battery, General repairs & maintenance, Vehicle safety inspection
Len's did a great job. Spent abut $2'200 on check engine, vanos components, engine flush, BMWs can be costly to repair. Dealer charges $200/hr. Lens is about half on labor.I 've been going there for 31 years, 6 cars.Services: Auto brake repair, Auto water leak repair, Engine repair, Brake service & repair, Oil change
Services: Auto engine diagnostic, General repairs & maintenance, Vehicle safety inspection
Jess Levine
Jan 24, 2023
2 years ago
2 years ago
As always, I had an excellent experience at Len's. Even though we moved to Seattle from the East side 17 years ago I still take my car there for servicing. They're the best!
Leanne Wheless
Jan 23, 2023
2 years ago
2 years ago
My old cars were serviced in a timely manner in accordance with the schedule. The people are always wonderful and cooperative to work with.
Dale Mclellan
Jan 11, 2023
2 years ago
2 years ago
Great job
