Our Reviews


Average User Rating

4.60 / 5

Rating Breakdown

5
1011
4
40
3
6
2
9
1
52

May 14, 2022
1 year ago
Positive: Professionalism, Punctuality, Quality, ValueAlways professional, excellent service. My car has 163,000 miles and it is in great shape because of the service I receive from Len's AutomotiveServices: Oil change, General repairs & maintenance, Engine repair

May 14, 2022
1 year ago
Terrific service. I got an oil change and air filter replacement in just under 1.5 hours. Everyone was very polite and honest. Reasonable prices and the wait time wasn’t bad at all. Highly recommend!Services: Oil change, Air & cabin filter replacement

May 14, 2022
1 year ago
Positive: Professionalism, Punctuality, Quality, ValueI’ve been using Len’s for the past 22 years even though for the past 15 we’ve lived in Seattle.They are simply the best!Services: Brakes, General repairs & maintenance, Oil change

May 14, 2022
1 year ago
Positive: Professionalism, Punctuality, Quality, ValueGreat service, great price. Super courteous and professional.Services: Steering & suspension repair, General repairs & maintenance, Brakes, Electrical repair, Transmission

May 13, 2022
1 year ago
Positive: Punctuality, Quality, ValueLen’s Automotive is a very good car repair/maintenance shop in Bellevue-Redmond, WA. It’s my first time taking my car to them and they got me squared away with manufacturer scheduled maintenance on my car. I would use them again because they are very helpful.Services: Engine repair, Transmission, Auto engine diagnostic, General repairs & maintenance, Oil change

May 6, 2022
1 year ago

Apr 14, 2022
1 year ago
Positive: Professionalism, Punctuality, Quality, Value

Apr 12, 2022
1 year ago
Services: Engine repair, General repairs & maintenance, Air & cabin filter replacement, Auto engine diagnostic, Oil change

Thomas Reagan
Apr 12, 2022
1 year ago
I've been bringing my vehicles here for a long time. Always great work with an honest approach. I totally trust Len's.

Oliver W.
Mar 30, 2022
1 year ago
I brought my work vehicle in this week to see if the thermostat was out, I was aware there was a slow leak and let them know. After $400+ in inspections they rough verbal estimated $5-7k to fix a head gasket and my paperwork claimed I needed new windshield wipers and a light was out totalling another $400 in estimates. They also didn't fill any liquid after doing a pressure test on the vehicle. I called to make sure this was for my car. They confirmed it was. My wipers are less than 3 weeks old and RainX wipers, I have no lights out, and they claimed they filled the liquids and blamed the loss on the leak. I live 3 blocks away and my radiator was bone dry and my coolant at the same level listed in the ppwk. I drive it home and it hasn't moved since. No proof of leaks under my car. I filled the radiator last night and no leaks. I'm not even sure they ran any of the tests I paid for. DO NOT GO HERE UNDER ANY CIRCUMSTANCES!

Dale Mclellan
Mar 29, 2022
1 year ago
Good Job. Fair Price.

Jack Akamine
Mar 14, 2022
2 years ago
We trust Len's, because they are a Christian business.

Mar 2, 2022
2 years ago
Had the pleasure of working with Chris on a pre-sale inspection. He was extremely transparent, helpful, and patient with my situation. Extremely satisfied

Mar 2, 2022
2 years ago
I took my car to Len’s because I had an oil change from another company that didn’t connect or tighten all the things they should have and Len’s did a masterful job in correcting the problems and charged a fair price. I can’t say enough on how well they treated me

Mar 2, 2022
2 years ago
Lens has great prices, friendly and KNOWLEDGEABLE staff, and are always able to get me in quickly. They finish the job in a timely manner and always tell me what they did and explain in easily. HIGHLY recommend them!!!

Mar 2, 2022
2 years ago

Mar 2, 2022
2 years ago

Mar 2, 2022
2 years ago

Mar 2, 2022
2 years ago

Mar 2, 2022
2 years ago

Mar 2, 2022
2 years ago

Mar 2, 2022
2 years ago

Mar 2, 2022
2 years ago

Mar 2, 2022
2 years ago
Great service!

Mar 2, 2022
2 years ago
Awesome

Mar 2, 2022
2 years ago
The go to auto repair shop

Mar 2, 2022
2 years ago
These guys stand behind their work

Mar 2, 2022
2 years ago
Excellent service, repair and communication

Mar 2, 2022
2 years ago
Always good service and very friendly

Mar 2, 2022
2 years ago
Great service, done right and on time.

Mar 2, 2020
4 years ago
If I could give more stars I would. I had just moved to Bellevue a month ago, and was visiting home for the weekend. Saturday my car started making a grinding noise like something was scrapping on the ground, nothing was hanging down from what I could see. I worked in the automotive industry before I moved over here so I had my assumption that it was a cv joint but you can never know 100% until you actually look under the vehicle. But even with automotive experience, as well as my dad being very experienced, I was afraid to go to a mechanic shop. Especially because I’m a girl, I was afraid of being lied to and people trying to take advantage of me (not knowing I worked in the industry). I called around to different shops and Lens was the ONLY ONE to actually help me. The others just said they’d “call me back” (never did) or were really rude. I took my car down to Lens and told them I assumed it was the CV joint and they agreed it was from the things my car was doing and that They could do it the next day. I gave them ok and dropped it off that morning. They even paid for my Uber home. I was going to replace both sides and they actually told me the left side was fine and didn’t need replaced quite yet. But they had found a lengthy list of other problems with my car as they were going about making repairs. People get so mad about this but that’s them being diligent and doing their jobs correctly and it’s good customer service and makes for good business. They called me whenever there was a problem and were very detailed in explaining things to me (not knowing I had car knowledge) and I would give them ok to fix it. They knew I had a budget and were able to work with me on the budget and were so nice and considerate. They called and I went and picked up my car. Before I got there I knew I was going to ask to see my old parts (I trusted them but it’s good to verify) and I didn’t even ask yet and they already had them set aside to show me and we’re showing me everything. Washington state doesn’t require that even though some states do. Then , on the invoice, instead of just a list of parts, labor, and numbers, under each item was a description of how they found problem, why it needed replaced, and the entire process they went through while fixing my vehicle. And the shop was SO CLEAN. I was a manager of a shop that never stayed clean so I understand how hard it is lol. I was SO IMPRESSED. My service advisor was Chris and I couldn’t thank him enough. Highly recommend.

Mar 2, 2020
4 years ago
I've taken my Honda there a few times for various reasons and have been very pleased everytime. The customer service is exceptional and very reasonable pricing. I don't think I'll be taking my car anywhere else in the future.

Mar 2, 2020
4 years ago
Len’s has been doing all the service work on my large used Ford F 150 since I bought it in April 2018. They have done everything that I asked them to do as well as suggest a few things that improved it’s performance. I recently had them replace the moonroof seal and satellite seal which were leaking and they determined that the previous owner had put in a front windshield that was not the right size and poorly installed. I had them coordinate a new windshield installation and now I’m driving a dry, high performance 4x4 that can deal with all the challenges of crossing the Cascades in a moment’s notice. The light rail construction is a hassle to negotiate getting there, but so far it’s worth it.

Mar 2, 2020
4 years ago
The guys at Len’s are real pros. I’ve gone there for 15+ years because they’re honest and they deliver excellent service at a fair price. There’s no gouging and no up-selling, and they stand behind their work.In addition to routine maintenance, they troubleshot my ‘01 Miata’s pesky soft top leak and a baffling intermittent air conditioner issue. Both estimates were comparable with other shops, but they came in on time and within budget—and guaranteed their work in case the problems came back. They even paid for my Uber home!

Mar 2, 2020
4 years ago
I have been bringing my cars to Len’s for more than 20 years, and I expect to continue to do that in the future, because they’re exactly the sort of folks I value when doing business. They’re competent, they do what they promise, and let the customer know when they learn more about the vehicle than they were aware of with the original estimate in a timely fashion. Lastly, they guarantee their work!

Mar 2, 2020
4 years ago

Mar 2, 2020
4 years ago

Mar 2, 2020
4 years ago

Mar 2, 2020
4 years ago

Mar 2, 2020
4 years ago

Mar 2, 2020
4 years ago

Mar 2, 2020
4 years ago
Professional and accurate service, full explanation of what is needed and friendly customer service. I will be back.

Mar 2, 2020
4 years ago
Great personalized service. Always let you know estimate before doing work.

Mar 2, 2020
4 years ago
Love these guys....they always treat me and my car right!

Mar 2, 2020
4 years ago
Great shop, reasonable prices and for the most part excellent communication. Highly recommended

Mar 2, 2020
4 years ago
Len's Automotive is competent and thorough. They have served me well for MANY years!

Mar 2, 2020
4 years ago
Great service and honest, thoughtful mechanics. There is a reason they have been in business for so long! Would trust them with any car needs I might have.

Mar 2, 2020
4 years ago
I've been going to Len's ever since I was 16 and got my first car. Phenomenal service & staff. I only go to Len's & would highly recommend to anyone.

Swati Joshi
Feb 24, 2020
4 years ago
Len's Automotive is the BEST place to take the car for maintenance & repairs. I have been taking all my car's to them since 2003. All technicians, mechanics & service managers are very friendly, knowledgeable & trustworthy. I highly recommend Len's Auto for anything related to the cars for any make & model.

Swati Joshi
Feb 24, 2020
4 years ago
Len's Automotive is the BEST place to take the car for maintenance & repairs. I have been taking all my car's to them since 2003. All technicians, mechanics & service managers are very friendly, knowledgeable & trustworthy. I highly recommend Len's Auto for anything related to the cars for any make & model.

Feb 24, 2020
4 years ago

Swati J.
Feb 24, 2020
4 years ago
Len's Automotive is the BEST place to take the car for maintenance & repairs. I have been taking all my car's to them since 2003. All technicians, mechanics & service managers are very friendly, knowledgeable & trustworthy. I highly recommend Len's Auto for anything related to the cars for any make & model.

Feb 11, 2020
4 years ago
Len’s has been doing all the service work on my large used Ford F 150 since I bought it in April 2018. They have done everything that I asked them to do as well as suggest a few things that improved it’s performance. I recently had them …More

Feb 11, 2020
4 years ago
Before a decent road trip, I took my car into Lens for power steering noise. I thought I needed a brand new power steering pump, so I asked to replace my old one. However, Kyle and the team were upfront, informed me of everything that …More

Jan 22, 2020
4 years ago
Before a decent road trip, I took my car into Lens for power steering noise. I thought I needed a brand new power steering pump, so I asked to replace my old one. However, Kyle and the team were upfront, informed me of everything that needed to be done and told me a honest and non-salesman pitch answer. I was relieved that I didn’t need a new pump and my car’s issue was fixed in a timely manner. I am very pleased by their professionalism and honesty.

Jan 18, 2020
4 years ago

Jan 11, 2020
4 years ago
Super kind and professional. My car starts with a big noise from underneath today morning and I thought it’s going to be a big charge. I took it to this repair shop and they fix it for me. …More

Dec 21, 2019
4 years ago
Super kind and professional. My car starts with a big noise from underneath today morning and I thought it’s going to be a big charge. I took it to this repair shop and they fix it for me. They could charge me at least couple of hundred dollars, and I was not surprised to hear that, but they fixed the issue with no charge. Thanks for your honesty. I strongly recommend this repair shop to you.

Rob Mikelsons
Oct 28, 2019
4 years ago
Easy experience!

Oct 12, 2019
4 years ago