Our Reviews
Rating Breakdown
5
434
4
35
3
8
2
13
1
75
-
Excellent and fast service.
trustworthy mechanics work here
Outstanding service, customer relations, and ability to work on different vehicles.
In the 21st century, automobiles are not easy. Manufacturers make it difficult for independents by designing their vehicles without easy access to diagnostics, including software. Some, like Jeep, didn't spend a lot of money on lower level diagnostic software, while others, like Volvo and Mercedes have kept their diagnostic software exclusive and expensive.
Alan and his team at Tierra del Sol have been extremely successful at bridging the gap, offering reasonably priced service in a very competitive world.
I have read most of the negative comments here, just like Alan does, and find they tend to be are made by folks that don't seem to understand the current levels of automotive complexity and reliance upon computers. They have a simple approach without understanding complexity.
If you tell Alan to replace something, he will, and he will charge you a fair price. If you tell him to fix something based on symptoms, he will do his best to understand your vehicle and figure out what the fix is that will eliminate the symptoms. Dealers, in my experience, do not always give the same level of diagnostic effort. They run their diagnostic programs, do what their software tells them, and often don't remedy the symptoms.
If you are not technically oriented, please don't blame Alan for your lack of experience and knowledge.
If you are technically oriented, take the time to have conversations with Alan and his folks in assisting to diagnose and fix your vehicle problems. You won't regret it, and they will appreciate it.
Will never go back! Took my truck there to get a cv axel replaced. They failed to put the locking pin back in and my axel dropped out. I took it back to fix it and they did but To prove a point they pulled my driver side cv axle out, which …More
A friendly message alerted me to the fact it was time for an oil change. As a result they drew my attention to the fact that my front tires needed to be replaced and that they would be watching the fan belt that is showing wear and tear. …More
I am a Brazilian photographer living in a 1988 Winnebago camper. We had problems in Alamogordo, NM. After reading all the reviews here didn't think twice. This guys are very good, fast, polite and they actually charge for what they are …More
Tierra Del Sol has a great reputation here in Alamogordo for a reason - they genuinely care about their customers! I have been taking my vehicles in to this shop since being stationed here in 2015 and they have been honest and professional …More
A while back I took my car in for some maintenance. The work on my car was excellent and fast, for that I was very appreciative. The price was higher than some, but you get what you pay for and it was worth it. Unfortunately, their …More
They really helped me out when my car blew a head gasket. They work with triple a so you can get a deal. Expect about $90 for diagnostics. I couldn't pay right away so they held my car for me for a few days free of charge. They were honest with me that my car wasn't worth fixing. They're nice and will try to help you any way they can.
Quick, efficient, professional oil change. We feel we receive much better attention than an express oil change service.
Hippy W.
Mar 26, 2018
6 years ago
6 years ago
Exceptional Mechanics! Not only do they work on my Volvo, they also do an excellent work on my husband's Dodge Dually as well.
Thank you guys, (Rowdy, Aaron and Allen) and the Mechanics for providing us with excellent repairs and customer service!
We highly recommend Tierra Del Sol...
Exceptional Mechanics! Not only do they work on my Volvo, they also do an excellent work on my husband's Dodge Dually as well.
Thank you guys, (Rowdy, Aaron and Allen) and the Mechanics for providing us with excellent repairs and customer service!
We highly recommend Tierra Del Sol...
Exceptional Mechanics! Not only do they work on my Volvo, they also do an excellent work on my husband's Dodge Dually as well.
Thank you guys, (Rowdy, Aaron and Allen) and the Mechanics for providing us with excellent repairs and customer service!
We highly recommend Tierra Del Sol...
Very good attitudes, knowledge & service!
Great service and courteous, efficient employees.
Overpriced, but they got my car running well.
Honest people. Even though they couldn't fix it, they did right by us.
I feel TDS is always looking out for my best.
They did a wonderful job on my car
I have been coming here for years! Awesome customer service and they are very trustworthy!
These guys are awesome! Honest, thorough and up front! Called me every step of the way about repairs. Leaving no suprises. Definitely my go to mechanics from now on!
Hit a semi tire while travelling with my family and had to stop in Alamogordo to get my car repaired. Decided to stop in to this shop and was rewarded with fantastic customer service and a shop that worked hard to get my car done. Can't thank these guys enough.
Will never go back! Took my truck there to get a cv axel replaced. They failed to put the locking pin back in and my axel dropped out. I took it back to fix it and they did but To prove a point they pulled my driver side cv axle out, which might I add had the locking pin, then didnt lock it back in place. There was nothing wrong with that side and Now I have to go get that put back in and waste more money for your mistake! I will not recommend to anyone!- The problem was fixed in a very professional manner. I appreciate them going out of the way to get it right but still shouldn’t of taken three tries. They are a very professional company.
They did the timing chain on my Nissan pickup and I'm very very happy with my experience with them! Truck was in n out in 2 days and running as good as new, best place in town by far, very friendly, knowledgeable staff, highly recommend!