Our Reviews
Rating Breakdown
5
434
4
35
3
8
2
13
1
75
I was working in Alamogordo from out of town and started having issues with my brakes. Alan and his staff were amazing and squeezed me into their already busy schedule for the day so I could get back on the road quickly. 10/10 recommend.
Power steering pump... 3 times I had to bring it back and after a new pump and hoses it leaks worse than before. The owner is friendly but, it takes more than a smile in auto repair to bring customers back. Quality of work definitely not the quality of the facade. Won't be back.
A few months back my wife and I were having all sorts of issues with our car. Running horribly. Went here because it was both close to our house and my wife’s work. Engine light on and reads catalytic converter or O2 sensor. They talk about the price for the repair, which was ridiculous but said they would like to diagnose to be sure. The diagnosis was $100 and change and according to them the catalytic converter needed to be changed. $2000 for the repair. They already got 100 bucks out of us, 2000 was too much. We took it elsewhere and the problem ended up being the coil pack was broken and had a bad connection. 180$ repair. They have a beautiful shop but not sure they really looked at my car because the diagnosis they gave me was not close to what it was. Hope others have better luck
Replaced a door lock actuator, great service.
Robert M.
Nov 15, 2022
1 year ago
1 year ago
Generally was disappointed in this auto repair shop. Called them after reading good reviews online, to schedule to bring in my vehicle. The girl on the phone seemed distracted, and like she could not care less about scheduling me as a new customer. Maybe she dislikes her job. Great first impression.
Then I took it in, but they were not able to look at it til the next day. No big deal.
When they called me back with an estimate, it was very expensive, especially considering they were only doing a few minor repairs/replacements of things.
I could not understand the justification for such a steep estimate! I asked if they take payment plans, and was told no. Then she told me that there was a diagnostic fee (which is kinda ridiculous, but many shops seem to charge one).
I go by later to pay the fee and get my keys back.
The fee was more than I was quoted and it was explained that this was because of tax. Whatever. Paid the diagnostic fee and was about to leave. Attempted to thank her and the other staff member that was there in the front office, and they were just silent in response. Cool. Guess you really did not want my hard-earned money. Have taken my car to a different shop and won't be coming back here.
Great service and a quick turnaroundService: Auto water leak repair
Service: Auto maintenance
Services: Transmission, Brakes, Exhaust, Brake service & repair, Auto brake repair, Air conditioning, Wiper blade installation, General repairs & maintenance, Air & cabin filter replacement, Tire rotations, Auto maintenance, Battery, Oil change, Auto exhaust system repair, Transmission replacement
Great service and great people
Great place expert service Honest !!!!
Service was on time and completed rapidly...
They have an exceptional code of ethics.
Quick scheduling. Fast service. Satisfied customer for more than ten years.
Prompt and professional service. Everything was done on schedule. Highly recommend this establishment.
Customer service could be better. Not every nice or helpful when asking questions to the girl at front desk.
THEY ARE PRICEY BUT THEY MAKE SURE YOUR VEHICLE IS RIGHT AND IN A TIMELY MANNER. DEFINITELY WILL BE TAKING ALL MY VEHICLES THERE.
I was stranded and they helped get my car fixed and on the road very quickly, even though they were very busy!
Very professional. I would recommend them.I had my water pump replaced on a Dodge Caravan, happy with their service. Price higher then quoted. Still happy with the service and friendly staff
Took my motorhome in for oil change and battery replacement. Although the shop was extremely busy they still serviced the motor home and had it done according to the scheduled appointment. This shop always does superb work on all of our vehicles. Thanks Tierra Del Sol!
Rowdy & the team were amazing! They were able to get us in and out quickly & haven’t had any further issues with my car. They’re kind and professional & care about our US military. Big perks & great people.
Easy convenient drop off! They were good at communicating status and ensured the vehicle was fixed and called to follow up after our next trip up to the mountains which was where we’d noticed the issues with our truck. They came highly recommended for Diesel engine work and definitely delivered.